Birmingham, West Midlands, England, United Kingdom
Robert Half
ensuring SLA adherence, cost efficiency, and service quality. Data Governance & Analytics Drive data quality, governance, and analytics initiatives across the business. Implement reporting frameworks for operational, security, and project performance metrics. Budget & Procurement Own the IT budget, including forecasting and procurement. Evaluate vendor proposals and negotiate contracts to maximise ROI. About You Strong leadership and team management skills. Extensive More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Nextech
managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performancemetrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performancemetrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
smoothly, clients stay engaged, and results speak for themselves. You'll bring structure, clarity, and pace, creating an environment where ideas turn into measurable outcomes. From managing budgets and performance to coaching individuals and evolving digital processes, this is a role where your leadership will directly influence growth. What's in it for you? A genuine leadership role with … digital professionals Manage project delivery from brief to completion, ensuring deadlines, budgets and quality standards are met Oversee budgeting and resource planning, maximising efficiency and ROI Establish and track performancemetrics to drive improvement and accountability Build and maintain strong client relationships, ensuring alignment and satisfaction Keep the business ahead of emerging trends in digital marketing and technology … You'll (hopefully) bring: A background spanning digital marketing, web projects or digital strategy. You combine commercial awareness with creative understanding, and you'll be as comfortable talking campaign metrics/strategy as you are coaching team members. Proven experience leading a digital or marketing team Strong project and budget management skills A clear understanding of SEO, PPC, content More ❯
equity story of businesses being sold, blending data modelling, financial logic, and storytelling. What You'll Do Build and optimise complex DAX measures and Power BI models. Translate business metrics into clear, insightful visuals. Collaborate with senior stakeholders on high-impact analytics projects. Contribute to modern data initiatives, including Microsoft Fabric integration. What You'll Bring Expert-level DAX … skills, confident debugging and explaining your logic. Strong Power BI development experience across modelling and visuals. Solid understanding of financial performancemetrics (margins, contribution, growth). Clear communication and a consulting mindset. Please note: The employer is unable to offer any sponsorship for this position RSG Plc is acting as an Employment Agency in relation to this vacancy. More ❯
to partner sites across the UK so must be willing to travel on a frequent basis. Responsibilities: Ensure effective deployment and adherence to service levels. Develop and publish service performancemetrics, highlighting opportunities for improvement. Conduct regular partner reviews, ensuring accurate reporting and action tracking. Manage incidents effectively, including communication and resource coordination. Develop and implement new processes … to enhance service delivery and partner satisfaction. Team Leadership and Development Identify skills gaps within the team and implement training initiatives to address these. Conduct performance reviews, 1:1s, and manage disciplinary processes as needed. Maintain a robust knowledge base for service delivery, ensuring the team has access to up-to-date information and resources. Operational efficiency. Manage stock More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Rightmove PLC
sharing best practices to embed a culture of continuous improvement. Service Ownership Ensure consistent, high-quality service delivery across the Customer Technical Care team. Monitor and report on key performancemetrics (CSAT, quality, speed, backlog health) to drive improvements. Analyse service data to identify trends, risks, and opportunities. Oversee resource planning and workload forecasting to maintain smooth operations. … incident response standards and escalation processes, reducing friction across CX teams. Leading Teams Lead, coach, and support Team Leaders to build confident, high-performing teams. Take accountability for team performance, addressing issues constructively. Foster a culture of ownership, development, and continuous feedback. Plan for future team needs through succession planning and skill development. Champion empathy, technical accuracy, and effective More ❯
project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations Were looking for someone with experience in a technical service desk environment … Desk Manager/Team Leader/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performancemetrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave + bank holidays (with option to buy More ❯
campaigns to support business objectives. Optimise website content and online presence for improved search engine performance. Manage social media platforms and create engaging content to enhance brand visibility. Analyse performancemetrics and generate reports to inform future strategies. Coordinate with internal teams to ensure brand consistency across digital channels. Identify and implement opportunities for growth through paid and … required. Profile About You: A strong understanding of digital marketing principles and strategies. Proven ability to manage and optimise campaigns across multiple platforms. Experience using analytics tools to monitor performance and guide decision-making. Excellent written and verbal communication skills for creating impactful content. Proficiency in working with social media platforms and content management systems. A proactive attitude and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Milestone Technologies, Inc
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
london, south east england, united kingdom Hybrid / WFH Options
Milestone Technologies, Inc
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Milestone Technologies, Inc
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
technical understanding to support engineers in the build and development of POC's and have a hands-on approach to designing and implementing solutions which have high availability, achieve performancemetrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems … ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
Liberty Recruitment Group
telephone and email to troubleshoot and perform initial diagnosis of issues. Prioritise incidents based on customer impact and urgency Document recurring issues and share with the team Monitor system performancemetrics Maintain communication with the customer, escalation routes and wider team on any issues. Support and uphold the companys Information Security Management System in line with ISO regulations. More ❯
and execute the marketing strategy through engaging PR and marketing campaigns across various channels including email marketing, direct mail, social media, digital and thought leadership. Monitor and analyse campaign performancemetrics, track ROI and provide regular reports to senior management. Collaborate with the internal marketing team to produce engaging marketing campaigns Stay updated on industry trends and best More ❯
experience as a design lead in a startup or high-growth company Ability to scale a design function and help build a team Familiarity with design ops, accessibility, and performancemetrics Person Specification The ideal candidate for this role will combine strong creative leadership with hands-on design skills, strategic thinking, and a collaborative mindset.As a senior design More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
client and ourselves Adaptability & Learning: Have a commitment to continuous learning, with the ability to adapt quickly to new technologies and client contexts, and comfort operating in ambiguity Key performancemetrics for this role: 1. Business Growth through proposition success Help to grow Snowflake at AND (target TBC) Proposition development: engagement of market and wider AND with the More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
Certn
challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers PerformanceMetrics Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilise Hubspot to track customer interactions Measurably increase B2B revenue More ❯
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Sky
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯
Ledsham, Cheshire, United Kingdom Hybrid / WFH Options
Sky
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯
Todmorden, Lancashire, United Kingdom Hybrid / WFH Options
Sky
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯
Chapeltown, Sheffield, United Kingdom Hybrid / WFH Options
Sky
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯
Delph, Lancashire, United Kingdom Hybrid / WFH Options
Sky
Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯