send times to improve open rates, click-through rates, and conversions. Develop automated email workflows and drip campaigns to engage and nurture leads. Track performancemetrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs … improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives. Reporting and Analysis : Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value. Analyse customer behaviour, trends, and feedback to identify opportunities for … platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software. Experience in data analysis, customer segmentation, and campaign performance tracking. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Creative mindset with a customer-first More ❯
Basildon, England, United Kingdom Hybrid / WFH Options
Premier Group
will use your experience to plan and perform in-depth keyword research and develop effective targeting strategies as well as monitor and analyse campaign performancemetrics and provide actionable insights. You will track and report on key performance indicators (KPIs) and campaign metrics using tools such … tailor campaigns to maximize engagement and conversion rates. As a PPC Executive you will use your proven expertise to improve organic and paid search performance through on-page optimisation, and ongoing adjustments to improve rankings and visibility. An understanding of SEO would be beneficial but not essential. You will … write compelling ad copy for visually engaging ad designs and perform A/B testing to refine ad creatives and landing pages for better performance and customer activity. The ideal candidate will have: Fully qualified with Google Certifications for PPC Experience with major digital marketing tools and platforms (e.g. More ❯
basildon, east anglia, United Kingdom Hybrid / WFH Options
Premier Group
will use your experience to plan and perform in-depth keyword research and develop effective targeting strategies as well as monitor and analyse campaign performancemetrics and provide actionable insights. You will track and report on key performance indicators (KPIs) and campaign metrics using tools such … tailor campaigns to maximize engagement and conversion rates. As a PPC Executive you will use your proven expertise to improve organic and paid search performance through on-page optimisation, and ongoing adjustments to improve rankings and visibility. An understanding of SEO would be beneficial but not essential. You will … write compelling ad copy for visually engaging ad designs and perform A/B testing to refine ad creatives and landing pages for better performance and customer activity. The ideal candidate will have: Fully qualified with Google Certifications for PPC Experience with major digital marketing tools and platforms (e.g. More ❯
a competitive edge. Networking and Representation: Actively represent the company in industry forums, conferences, and trade shows, enhancing brand visibility and forging strategic alliances. PerformanceMetrics: Develop and track key performance indicators to measure success and adjust strategies as necessary. Regularly report on business development activities and More ❯
of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements … implement service improvement actions at both tactical and operational levels. Team Leadership Lead and mentor Account Executives and other team members, fostering a high-performance culture focused on service excellence and professional development. Ensure team roles and responsibilities are clearly defined and performance objectives are regularly reviewed. Operational More ❯
of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements … implement service improvement actions at both tactical and operational levels. Team Leadership Lead and mentor Account Executives and other team members, fostering a high-performance culture focused on service excellence and professional development. Ensure team roles and responsibilities are clearly defined and performance objectives are regularly reviewed. Operational More ❯
Customer Success Manager to work through any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performancemetrics aligned to the customer's success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and More ❯
end of 2025. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better … strategy and ensuring that our tech foundations meet the evolving needs of the business, support operational efficiency, and enable strategic growth while meeting expected performance standards. The candidate will need a strong ability to understand complex business process needs and play a challenger role for the organisation on a … Owners (Make, Logistics, O2C, Commercials), Finance and other teams as necessary to ensure seamless integration and data flow between systems. Continuous Improvement : Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs. Governance : Establish performanceMore ❯
of new technologies and processes. Team Leadership : Manage and develop the HR Operations team to build a high-performing group that delivers exceptional service. PerformanceMetrics : Establish and monitor key performance indicators to measure the effectiveness of HR services and identify areas for improvement. Stakeholder Engagement: Collaborate More ❯
Management Lead, mentor, and develop teams including managers and X-Dock operatives. Foster a culture of continuous improvement and operational excellence. Define KPIs and performance targets aligned with company goals. Carrier & Vendor Management Build and maintain strong relationships with carriers, logistics providers, and vendors. Negotiate contracts to achieve the … best balance of cost and service. Monitor carrier performance and enforce service agreements. Network Optimization Continuously analyse and enhance the freight network for cost control, speed, and sustainability. Implement and oversee advanced technology for route optimization and tracking. Develop freight consolidation strategies to improve efficiency. Financial & Budgetary Oversight Manage … the department's budget, including freight costs and operational expenses. Monitor and report financial performancemetrics like cost-per-shipment and budget variance. Identify and implement cost-saving initiatives. Regulatory Compliance & Safety Ensure adherence to all transportation regulations and legal requirements. Maintain health, safety, and environmental standards. Conduct More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
talent at your Data Center and across the business by playing a key role in recruitment, facilitating internal and external training, staff engagement activities, performance management and coaching Take the lead in communications and relationships regarding your facility:Work with multiple senior level stakeholders within NTT GDC EMEA, with … our ERP system Ensure all service partners and specialist sub contactors/vendors adhere to strict service guidelines and maintain the Service Level Agreement metrics required to support your facilities and our customers Provide monthly and ad-hoc service performancemetrics of our key service delivery targets … assets and systems are maintained to a standard set by our Critical Facilities Maintenance department to ensure reliability, statutory and mandatory compliance and business performance Liaise closely with our Projects and Technical departments to ensure smooth handover and acceptance of projects whilst ensuring all relevant information is available to More ❯
management best practices and the effective use of CargoWise features. Reporting and Analytics: Develop and maintain reporting tools and dashboards to track Master Data performancemetrics and inform decision-making. System Optimisation: Identify opportunities for process improvements within the CargoWise platform to enhance Master Data management efficiencies. Cross More ❯
quality standards. Develop and maintain detailed product specifications and documentation. Ensure seamless integration of CRM solutions with other business systems and applications. Analyze product performancemetrics and user data to make informed decisions and drive product improvements. Provide necessary support to end-users, ensuring they are equipped to More ❯
Recommendation Systems Focus) Role: Lead AI/ML Ops Engineer Experience Level: Senior Core Objective: Take a leading role in maintaining the operational stability, performance, and ongoing development of the Next Best Offer (NBO) models. Oversee necessary enhancements, ensure smooth execution across various NBO modules (Alert, Core, Eval, Scoring … or transformers. Oversee data validation processes and ensure data quality for NBO inputs. Manage the NBO model evaluation framework (NBO Eval) and report on performancemetrics (accuracy, coverage, personalization). Coordinate with relevant departments regarding architecture maintenance and regulatory aspects if applicable to NBO. Collaborate closely with stakeholders … to communicate model performance, development progress, and quarterly benefits where applicable. Mentor mid-level engineers within the vendor team, particularly on NBO specifics. Actively participate in and help coordinate the intensive knowledge handover from departing employees within the first 1.5-2 months. Lead the documentation efforts for NBO processes More ❯
commercial strategies and project management, ensuring alignment with the company's strategic objectives and efficient execution. Data-Driven Decisions: Analyze technical data and financial metrics to inform decision-making processes, proposing actionable strategies for improvement and growth. Qualifications & Skills required for Product Manager Role: Educational Background: Degree in Engineering … to manage multiple projects efficiently, meeting deadlines and achieving goals while maintaining high standards . Technical Proficiency: Comfortable handling and interpreting engineering data and metrics, translating technical details into actionable business insights. Data & Financial Analysis: Skilled in analyzing performancemetrics and conducting financial analysis, with a keen More ❯
as they continue to grow. Key Duties: Lead and manage a team of 10–12 engineers Foster a culture of excellence, trust, and high performance Drive Agile development and own team performancemetrics Deliver hands-on software engineering where needed (especially for prototyping) Maintain and evolve ISO … certification and security posture Oversee IT systems (Office 365, GitHub, Atlassian, AWS) Handle hiring, performance management, and team growth Requirements: Extensive software development experience working ideally with the following technologies: Java, C#, DevOps, Python & Cloud (AWS or Azure). Deep understanding of designing scalable, high-performance systems, including More ❯
Canterbury, Kent, United Kingdom Hybrid / WFH Options
Applicable Limited
of Customer Success COE Job Summary: The Head of Managed Services for Service Transition and Project Management oversees several direct reports daily, including their performance management. This role involves leading a portfolio of SAP projects, planning, coordinating these projects, and executing the transition of support services to the Business … ITIL, GDPR. Conduct impact assessments and develop contingency plans. Service Operations & Handover Ensure operational readiness before transitioning to managed services. Define KPIs and performancemetrics to measure service effectiveness. Oversee knowledge transfer and documentation for support teams. Ensure successful handover to the service BAU operations teams. Continuous Improvement … Optimisation Review transition outcomes and identify areas for improvement. Optimize processes and service delivery based on feedback and performance data. Drive innovation and cost efficiencies in managed service operations. Required Skills SAP project management knowledge is Essential. Experience in delivering upgrades and infrastructure projects. Proven leadership and team management More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
updated documentation and SOPs. Drive automation and self-service improvements with the aim of reducing manual ticket resolutions. Monitor, report, and analyze service desk performancemetrics to drive efficiency improvements. Mentor, coach, and develop Tier 2 engineers providing training and career growth opportunities. Conduct regular performance reviews … training sessions, and knowledge-sharing initiatives. Foster a collaborative and high-performance culture within the service desk team. Act as a key liaison between Service Desk and Business Units to ensure alignment. Provide clear and proactive communications to users and stakeholders during incidents and outages. Gather and analyze customer More ❯
efficient fulfilment, and strong team leadership. About the Role As General Manager, you will have end-to-end responsibility for the P&L, online performance, operations, and team of this specialist division. You will work closely with the Managing Director and have the autonomy to shape strategy while staying … product presentation, pricing, and UX improvements. Drive digital marketing activity including SEO, PPC, Google Ads, email marketing, retargeting, and social media engagement. Monitor key performancemetrics (conversion rate, site speed, cart abandonment, ROAS), and implement data-led improvements. Oversee potential migration from Magento to a more agile, scalable … e.g. art magazines, exhibitions). Oversee warehousing, inventory, fulfilment, and customer service processes for B2C and wholesale orders. Ensure On-Time-In-Full (OTIF) performance and customer satisfaction. Monitor inventory turnover, product margins, and stock accuracy, with support from purchasing and warehouse leads. Work with front-office staff on More ❯
that encourages experimentation and continuous learning. Vendor Management and Budgets • In conjunction with Procurement, negotiate and manage relationships with marketing technology vendors, ensuring optimal performance and value. • Oversee vendor contracts, renewals, and service level agreements. Lead MAdTech budget management and forecasting process. KEY MEASURES OF SUCCESS: • Successful implementation and … adoption of marketing technology platforms. • Improved marketing campaign effectiveness and ROI. • Enhanced customer experience and satisfaction. • Achievement of key marketing performancemetrics (e.g., lead generation, conversion rates, customer lifetime value). • Marketing Platform availability and uptime. • Effective management and development of the marketing technology team. • Delivery of our More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Focused Futures Consultancy LTD
platforms, helping clients solve complex business problems with elegant, scalable solutions. This is your opportunity to become the technical cornerstone of a growing, high-performance consultancy that values autonomy, expertise, and ownership. The Role We are seeking a Principal Business Intelligence Consultant with a strong background in Microsoft Azure … Data Factory, Synapse, SQL, Databricks, Power BI, Microsoft Fabric. Programming experience with Python, SQL, or R. Deep understanding of cloud data architecture, governance, and performance optimisation. Business domain knowledge across at least two industries (e.g. finance, retail, healthcare). Familiarity with prompt engineering and emerging AI/ML frameworks … communication, leadership, and delivery skills. Leadership & Commercial Focus Lead project delivery while ensuring high technical standards and client satisfaction. Understand and contribute to consultancy performancemetrics, including profitability and utilisation. Take ownership of client acquisition, relationship management, and the growth of key accounts. Support presales initiatives through product More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Shields Talent Ltd
ability to work independently and with a team Candidate responsibilities - Design and development of the data warehouse and required data pipelines Ensure provision and performance data is accessible in a variety of formats Work with the data team to develop key performance indicators Develop and deliver insightful analytics … monitoring and management Build analytics tools that utilise the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performancemetrics Ensure data use, data stored on the CRM and/or imported or exported complies with the General Data Protection Regulations Thank More ❯
closely with offshore development teams. Contribute to departmental strategy, people management, and recruitment. Support incident management and reporting. KPIs and SLAs: Maintain agreed-upon performancemetrics and service level agreements. Digital Delivery Strategy: Play an active role in shaping our digital delivery approach. Mentoring and Teaching: Contribute to … attuned to emotions, both your own and others', and using that awareness to navigate interactions. Demonstrating discipline, consistency, and a growth mindset in achieving performance goals. Thinking creatively, taking calculated risks, and pushing boundaries. Valuing honesty, clear communication, and openness in all interactions. A background in software delivery An More ❯
closely with offshore development teams. Contribute to departmental strategy, people management, and recruitment. Support incident management and reporting. KPIs and SLAs: Maintain agreed-upon performancemetrics and service level agreements. Digital Delivery Strategy: Play an active role in shaping our digital delivery approach. Mentoring and Teaching: Contribute to … attuned to emotions, both your own and others', and using that awareness to navigate interactions. Demonstrating discipline, consistency, and a growth mindset in achieving performance goals. Thinking creatively, taking calculated risks, and pushing boundaries. Valuing honesty, clear communication, and openness in all interactions. A background in software delivery An More ❯
exploration, analysis, and preprocessing to ensure data quality for AI/ML applications. Deploying models to production environments, ensuring robustness and scalability. Monitoring model performance and defining strategies for identifying drift; retraining or refining models as needed. Collaborating with cross-functional teams to integrate AI/ML models with … in AI/ML technologies. Leading and mentoring junior team members. Developing and maintaining comprehensive documentation for AI/ML pipelines and workflows. Key Performance Indicators (KPIs) for the role: Over the next 12 months, this role's success will be measured on: Successful deployment of AI/ML … models into production. Improvement in model performancemetrics (e.g., accuracy, precision, recall). Reduction in model drift and timely retraining of models. Effective collaboration with cross-functional teams. Contribution to innovation and staying updated with AI/ML advancements. Mentorship and development of junior team members. KEY JOB More ❯