126 to 150 of 300 Performance Metrics Jobs in the UK excluding London

Identify opportunities to automate manual activities and improve user experience. Develop standard operating procedures and user guidance. Reporting and Analytics Develop dashboards, reports and performance metrics using Autodesk Forma data. Monitor user adoption and platform performance. Provide management information to support decision‐making and governance activities. Identify trends ...

third-party security vendors and service providers. Prepare and manage the IT security budget, ensuring optimal allocation of resources. Communicate security risks, incidents, and performance metrics to senior management and other stakeholders. Drive continuous improvement initiatives within the information security function. Why you should apply This ...

activities, and maintaining the online storefront. This role is instrumental in implementing the online strategy and ensuring smooth operational flow, contributing to the overall performance and success of the online business. Key Responsibilities: Product Management: Assist in managing the product lifecycle, including updating product listings and working with product … site updates to ensure the content is fresh, accurate, and appealing. Data Analysis: Assist in analysing sales data and customer behaviour to identify trends, performance metrics, and areas for improvement. Support Online Strategy: Support the overall online strategy by collaborating with other team members on cross-functional projects ...

shared services centres in India operated by a world-class business process outsourcing partner. Job Description The role is responsible for producing trusted performance reporting, KPI analysis and actionable insights that help HAFS leaders understand service delivery, identify improvement opportunities and support a consistent customer-focused experience across assigned … functional areas. The Senior Analyst, HAFS Performance Governance, will be responsible for assigned day-to-day activities within the HAFS Performance Governance function. The role will provide metric and KPI reporting, data analytics and insight to support a customer promise-led delivery model. Position Summary Under the direction ...

commercial account development, and internal stakeholder coordination. It is not purely a sales position. The Account Manager must understand customer business priorities, monitor service performance, and collaborate with technical, operational, and commercial teams to deliver successful customer outcomes and long‐term partnerships. Key Responsibilities Account Ownership … customer expectations are delivered. Maintain accurate customer records, opportunities, and account information within the CRM system. Customer Retention Monitor customer satisfaction levels, service performance, and relationship health. Identify early warning indicators of customer dissatisfaction or contract risk. Work closely with operational teams to resolve recurring service issues. Ensure complaints ...

combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee day-to-day service delivery, ensuring customer expectations and SLAs are consistently met. Manage team workloads and resource allocation across support … requirements. Act as a senior escalation point for complex technical and customer issues. Support technical discussions around solutions, projects and ongoing customer requirements. Monitor performance metrics and identify opportunities to improve processes and service quality. Work with senior management on future team structure, recruitment and technical development. Essential ...

Support the development and monitoring of the roadmap and requirements. Manage risks, issues, assumptions and dependencies for projects and other change initiatives. Monitor targets, performance indicators and local statistical information through analysis of data and review of systems and procedures. Take appropriate action where necessary to improve outcomes … change requests where required. Represent the projects at key meetings such as Executive Change Board and Executive Action Boards. Analyse project outcomes and performance metrics to assess effectiveness, identify areas for improvement and provide recommendations for future initiatives. Manage the expectations and requirements of all internal and external ...

transformation change including systems, processes and people. These changes will allow the business to scale whilst improving the customer journey and delivering results with metrics to back it up. Role Responsibilities Own the strategy and day-to-day operations of all customer interaction post sale Define channel-specific SLAs … team across support, success, training Define team structure, staffing plans, and hiring roadmaps to support company growth over the coming years Establish individual performance frameworks: set clear KPIs per role (CSAT, NPS, SLA's, adoption, retention), run regular performance reviews, and create development paths Establish reporting and dashboards ...

will own the end-to-end delivery of AI-native products, ensuring that cutting-edge AI systems are hardened into robust, scalable, and high-performance production systems. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that … platform tool use, web browsing, computer useEnforce technical discipline and operational excellence for all of our AI productsRapidly iterate on AI products based on performance metrics and user feedback to drive continuous improvementLead the evaluation and adoption of new AI technologies and frameworks to keep Addepar ...

will own the end-to-end delivery of AI-native products, ensuring that cutting-edge AI systems are hardened into robust, scalable, and high-performance production systems. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that … platform tool use, web browsing, computer useEnforce technical discipline and operational excellence for all of our AI productsRapidly iterate on AI products based on performance metrics and user feedback to drive continuous improvementLead the evaluation and adoption of new AI technologies and frameworks to keep Addepar ...

portfolio of key UK partner relationships, focusing on quality, certification, growth and customer satisfaction • Build a strong operating rhythm through regular check-ins, performance reviews and success planning • Maintain Partner Scorecards covering certification, implementation delivery, CSAT/NPS, health and risk • Spot underperformance early and lead intervention plans alongside … enablement, training and certification pathways • Identify high-performing advocacy partners for case studies, references, speaking opportunities and co-marketing • Provide clear visibility of partner performance, risks and growth opportunities Individual implementation issues won't sit with you day to day. Our Partner Project Operations team owns those. ...

company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy … help drive exceptional service delivery for enterprise customers across E EMA . As a Service Delivery Manager, you will oversee customer satisfaction, partner performance, service quality, and operational improvements while collaborating with Sales, Engineering, Operations, and external service providers. This role reports to the Senior Manager, Service Delivery, EMEA ...

providing strategic asset management leadership and estate intelligence to the client. Working in partnership with the Business Intelligence Manager, the role translates asset information, performance data and lifecycle evidence into proactive, evidence-led recommendations that support Asset Management Plans, FMRs, compliance, risk management and investment prioritisation. The role … accountable for ensuring that asset information, lifecycle intelligence and estate performance insight are accurate, assured and aligned to operational delivery, contractual outcomes and strategic estate planning. It will help the client move from reactive reporting to proactive decision-making by using condition, performance, risk, compliance and cost data ...

providing strategic asset management leadership and estate intelligence to the client. Working in partnership with the Business Intelligence Manager, the role translates asset information, performance data and lifecycle evidence into proactive, evidence-led recommendations that support Asset Management Plans, FMRs, compliance, risk management and investment prioritisation. The role … accountable for ensuring that asset information, lifecycle intelligence and estate performance insight are accurate, assured and aligned to operational delivery, contractual outcomes and strategic estate planning. It will help the client move from reactive reporting to proactive decision-making by using condition, performance, risk, compliance and cost data ...

maximize market share and revenue. Recruit, train, and manage a team of sales specialists to ensure consistent achievement of sales targets. Monitor sales performance metrics and implement tactical adjustments to meet and exceed order values and contract targets. Collaborate closely with marketing, product, and operational teams to align … opportunities. Conduct thorough financial planning and forecasting to guide sales objectives and budgeting. Analyze market trends and customer needs to adjust strategies appropriately. Implement performance tracking systems to measure sales team outcomes and drive improvements. Lead contract negotiations to secure beneficial terms and achieve organizational goals. Your soft skills ...

contact for clients on day-to-day issues and champion the clients need within the wider Circana organisation.* Responsible for updating all business performance metrics and accurate financial reporting.* Development and deployment of our technology capabilities, bringing the best Circana has to offer to our client’s fingertips ...

organisation. Working closely with stakeholders across enterprise IT, operational technology, and supply chain environments, you will support security reviews, track remediation activities, monitor performance metrics, and deliver insightful reporting to senior leadership and governance forums. If you enjoy bringing structure to complex environments, influencing positive security outcomes ...

/Cell areas) 2nd line support for any line stop issues escalating any complex issues to Engineering teams Preventative (scheduled) Maintenance tasks Review manufacturing performance metrics and report any anomalies or trends, determine root cause and corrective & preventative actions Assist Engineering with any investigations/initiatives Support ...

assisted tools (e.g., Claude, Gemini) to work faster, scale output and build reusable team workflows. Data-Literate: Comfortable reading sales funnels, content performance metrics and building reports in HubSpot. Brand Sensitivity: A keen eye for visual detail and strict alignment with brand guidelines with experience briefing design teams ...

lineage, and glossaries in complex environments. Strong track record of implementing data management frameworks and regulatory alignment. Solid experience building executive-level reporting and performance metrics. Exceptional stakeholder engagement, management, and communication skills to bridge technical teams and business leadership. Experience in data stewardship, audits, and complex organizations (certifications ...

main escalation point for service-related issues. Coordinate delivery across multiple teams and suppliers. Drive service improvements using operational data and performance metrics. Build strong relationships with customer and internal stakeholders. Requirements Essential Experience as a Service Delivery Manager in a managed services environment. Strong knowledge of ITIL service ...

programme reporting. Monitor risks, issues, and blockers, escalating where required. Prepare management reports, dashboards, and executive updates. Track KPIs, milestones, and work stream performance metrics. Stakeholder & Vendor Management Build strong relationships with programme teams, SMEs, vendors, and external partners. Act as a central coordination point between technical and business ...

canteen facilities Company pension scheme Employee wellbeing and assistance programmes The Opportunity As Engineering Supervisor, you'll play a key role in supporting operational performance by leading maintenance activities, developing engineering capability, and ensuring equipment reliability across the site. You will be the link between the engineering team … wider production operation, helping to create a proactive maintenance culture focused on safety, performance, and continuous improvement. Key Engineering Supervisor Responsibilities: Lead and support a team of multi-skilled engineers across daily engineering operations Coordinate engineering workloads and ensure maintenance activities are completed safely and effectively Drive completion ...

time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What Were Looking For Essential: Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar … experience (Amadeus, Sabre, Galileo or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention to detail Desirable ...

time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What Were Looking For Essential: Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar … experience (Amadeus, Sabre, Galileo or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention to detail Desirable ...