101 to 125 of 491 Service Delivery Jobs in the UK excluding London

reviewed. We are looking for an experienced and forward-thinking Head of Field Services & Installations to lead our Field Engineering, Technical Support and wider Service Operations functions. This senior leadership role is critical in ensuring the successful installation, servicing and support of our hardware solutions, while driving operational excellence … Head of Field Services& Installations, you will oversee the performance, development and strategic direction of multiple technical teams. Youll be responsible for service quality, P&L oversight, third-party contractor management, and the continual improvement of processes through data-driven insights and LEAN methodology. This position is ideal ...

Service Delivery Manager at Davies Technology Solutions (DTS), you will play a crucial role in co-ordinating the delivery of change and small projects to the clients of the Onboarding and Support function. Your role will encompass the management of small releases from planning through to delivery … culture and working closely with our clients in maximising the use of our best of breed solutions. Key Responsibilities Support the smooth and efficient delivery of services to clients (encompassing small change, onboarding projects, and support releases), acting as a liaison between clients and internal teams, working to meet ...

Role: Service Charge Director Location: Exeter Salary: Competitive salary, plus benefits Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards … most trusted and professional residential property management company. By joining us as a Service Charge Director, you will play a pivotal role in achieving our vision Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional ...

umbrella Duration: Ongoing Contract – Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance … ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change ...

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management … service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across functions. • Experience ...

Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer … people leadership and hands-on technical work. You'll be leading a close-knit team of five 1st-3rd Line Engineers, ensuring high-quality service delivery while acting as a key escalation point for complex client issues. If you're passionate about developing others, improving processes, and maintaining ...

join our Expert Services team. In this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. Youll work directly with enterprise customers to understand their … optimisation, youll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with ...

driving digital modernisation across infrastructure, business applications and ways of working. Key Responsibilities Own the group-wide Digital & IT strategy, governance and roadmap Lead service delivery across service desk, field support and infrastructure Drive implementation and optimisation of Microsoft Dynamics 365 Own and improve the care management … money Lead and develop a multi-disciplinary digital team What Were Looking For Senior leadership experience owning IT across multi-site organisations Strong service delivery and ITIL-aligned operational control Proven cyber security leadership in regulated or sensitive environments Successful delivery of major system or platform implementations ...

Quest Search and Selection is currently hiring for a Head of IT who is responsible for the delivery, stability, and continuous improvement of core technology services, including infrastructure, business applications, end-user support, and cyber operations. The role ensures services remain secure, reliable, and aligned with the needs … operations. Be part of the SLT leading a team of 5 direct reports under the differing IT verticals, with a larger team underneath Lead service management, ensuring effective monitoring, incident resolution, and continuous service improvement. Support in operational leadership, providing insight on risks, capacity, and technology readiness. Lead ...

April 2026 2nd Stage In Person Interviews: W/C 13th April 2026 About the role Were looking for a technically credible, hands-on Service & Infrastructure Manager to take ownership of our IT infrastructure and service delivery. This is a role for someone who enjoys staying close … stable, secure, and fit for purpose across the organisation. What youll be doing:Acting as the 3rd line escalation point for complex infrastructure and service issues, taking ownership through to resolution Troubleshooting and resolving issues across servers, networks, cloud platforms, and core services Proactively monitoring system performance, availability ...

services organisation for a Project Management Office (PMO) Team Lead. This is a strategic and hands-on leadership role responsible for overseeing the successful delivery of engineering and service-related projects within a multi-project environment. You will lead a team of project managers and coordinators, strengthen governance … frameworks, and drive continuous improvement across project delivery practices. The role offers hybrid working, with regular presence required at the organisation’s Berkshire-based headquarters. The Role Reporting into senior leadership, you will be responsible for ensuring projects are delivered on time, within scope and budget, while maintaining alignment ...

MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery … client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires ...

Technical Service Delivery Manager - Defence Programme Salary: £55,000 + Bonus + Benefits Location: Caerphilly (with travel to MoD sites as required) Security Clearance: SC (must hold or be eligible); DV highly desirable This is a fantastic opportunity for you, an experienced Technical Service Delivery Manager … take ownership of a complex, multi-domain MOD communications service operating click apply for full job details ...

team coordination. Youll act as a key escalation point for complex desktop and infrastructure issues while helping to shape a high-performing, customer-focused service desk team. The role Youll support the day-to-day running of a busy service desk, ensuring issues are prioritised, resolved efficiently … business. Alongside this, youll play a key role in developing the team. This includes coaching, mentoring and helping individuals grow their capability, particularly around service delivery and customer experience. Youll also act as the technical escalation point for 2nd line desktop queries, taking ownership of more complex issues ...

Southampton or Abingdon 1 day commutable) Salary: Up to £60,000 DOE The Company A well-established and growing UK-based IT Managed Service Provider delivering managed infrastructure, cloud, service desk, security, and professional services to a broad public and private sector client base. The business competes … scoring models. Developing bid plans, timelines, and review cycles to ensure on-time delivery. Writing and editing clear, persuasive, customer-focused responses across technical, service, commercial, and management sections. Tailoring standard content (service descriptions, SLAs, transition, security, onboarding) to specific client needs. Coordinating inputs from Sales, Solutions, Service ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. Youll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. If you thrive in fast-paced environments … role is for you. What you will be doing Act as the first point of escalation for customer calls. Log and manage faults/service requests via Remedy, resolving over 95% at first touch. Work within strict SLAs to ensure timely resolutions. Maintain accurate shift handovers and keep support ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

Operations Site Technician to support the performance, reliability, and continuous improvement of ICT systems across a large-scale, mixed-use estate. Working closely with service delivery leadership, suppliers, and internal stakeholders, you will ensure the smooth operation of critical infrastructure while coordinating technical changes, incident response, and ongoing … environment, ensuring availability, performance, and security of networked systems. * Act as the primary on-site contact for third-party ICT suppliers, overseeing support delivery, troubleshooting, and infrastructure changes. * Review, approve, and oversee technical changes including VLAN configurations, switch management, and Wi-Fi deployments in line with CAB processes ...

improve the services we offer. You’ll keep customers happy, watch costs, sort out issues fast, and work with product owners and delivery teams to make things better every day. What you’ll do: · Run the monthly service reviews · Put together service reports · Own the budget … service costs · Handle service escalations and push for quick resolutions · Keep a good relationship with customers through regular check-ins (visits and calls) · Monitor tickets for our services and make sure updates are meaningful and timely · Track and report service availability · Produce quotes for customers · Work with ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will oversee a team … service desk engineers, ensuring exceptional support and service delivery across a growing client base. Key Responsibilities: Lead and mentor a team of service desk engineers, providing day-to-day guidance, coaching, and performance management. Oversee IT service desk operations, ensuring efficient ticket management and adherence ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Salary: £50,000 - £60,000 per annum Location :M50 1DR, Salford, Greater Manchester Contract : full time, permanentWe are seeking a delivery-focused Project Manager to lead the successful execution of customer and internal projects across LIMA’s Managed and Professional services portfolio. Your primary focus will be ensuring that … experience. You will orchestrate people, process, and technology to ensure outcomes are predictable, repeatable, and commercially sound. You will work closely with Presales, Technical Delivery, Service, and Finance to ensure projects are initiated correctly, managed transparently, and closed with full commercial and contractual integrity. The successful candidate will ...