101 to 125 of 1,176 Service Delivery Jobs in the UK excluding London

join a growing team that supports IT services across a wide client base. You'll be the main point of contact for customers, ensuring service delivery meets expectations and issues are handled professionally and promptly. Visiting London and Portsmouth weekly, you will be working closely with clients on … understand hardware requirements. What you'll be doing: Act as the bridge between the customer and internal teams Manage customer relationships and expectations across service delivery Monitor service levels, resolve satisfaction issues, and provide regular updates and reports Work alongside delivery and technical teams to implement … new services Identify opportunities to improve service and strengthen client relationships What we're looking for: Strong background in service delivery or operational support roles Confident communicator who can manage stakeholders at all levels Skilled in reporting, coordination, and problem resolution Able to mentor others and promote More ❯

working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical … staff as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An More ❯

Service Delivery Manager 3 Turner Dr, Yate, Bristol BS37, UK Full-time Company Description SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than … in 2023. Job Description Location: Bristol (Yate) Work Model: Hybrid, office 2 days per week Employment Type: Full time & permanent Salary: Competitive As a Service Delivery Manager at SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work closely … with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships. What will the role involve? Managing, and aiming to improve, the overall customer relationship, delivering reliable operational support and customer service. Responsible for understanding, monitoring and implementing the contractual terms and service level More ❯

Service Delivery Manager £65,000 - £75,000 Edinburgh/Glasgow - hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory More ❯

National Express is recruiting an experienced Head of IT Service Delivery to join our team at our Head Office in Digbeth, Birmingham . The successful candidate will ensure the seamless, cost-effective, and efficient delivery of IT services to meet business needs, driving operational excellence and user … satisfaction. This role involves leading a team of IT professionals, managing offshore teams and service providers, and driving service improvements. The role also requires managing key supplier relationships, ensuring contractual value and performance, and implementing ITIL best practices. What you'll do: Develop and manage strategic relationships with … suppliers: Negotiate contracts, monitor performance, conduct reviews, ensure compliance, and manage vendor risks within budget. Contribute to IT strategy: Align with business objectives, oversee service design considering user needs, cost, supportability, and scalability, and promote best practices and new technologies. Manage service transitions: Ensure minimal disruption during the More ❯

Working as part of a diverse team, our Service Delivery Managers will be responsible for ensuring we meet all operational and service objectives, and that they are delivered on time and within budget. You will play a key role in creating real improvements in quality and productivity … ensuring any change is introduced at pace in a positive manner, playing a key role in creating sustainable improvements in cost, performance efficiency and service delivery. This position is Hybrid Working and is open to Bridge House and Hesketh House. What do we offer? Hybrid working - offering flexibility to … home with the opportunity to be office based should you prefer, or if business needs require it. 27 days leave (increasing with length of service) plus 8 bank holidays. Opportunities for development Active wellbeing and inclusion networks Excellent pension Various salary sacrifice schemes Employee Assistance programme, offering free More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK More ❯

The position holder is responsible for the delivery of a security service that provides protection for people, property and general assets in accordance with contractual requirements and company standards. To contribute to operational excellence and business performance improvement. G4S is recruiting for a Mobile Patrol Officer to work … you are more than a Security Guard. You'll ensure the safety of our customers' staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: To present a … courteous image to all internal and external customers. To carry out duties in accordance with Company, legal and statutory requirements and to follow agreed service delivery processes and specific customer instructions. To maintain accurate written records and electronic data logs in an accurate and timely manner to demonstrate More ❯

Job Title: Service Delivery Engineer Salary Range: based on experience (up to £60k) Location: London, UK (This role includes international travel, otherwise to be based out of the London office.) Overview: Our client is at the fore-front AI-powered quality of experience (QoE) management platform for things … means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for two Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship … often during drydock or at various international ports, ensuring all equipment and software are integrated and operational. Being a team player, work on deployments, service POC, and change activities including Pre-configure hardware. Available on call as needed to support customer escalations or other major operational events, ensuring delivery More ❯

presence with more than 180 plants in over 50 countries and 8,000 employees. Main Responsibilities: The role of the Site Specialist supports the Service Delivery of the central and local IT Services in the respective region. The Site Specialist will act as a Subject Matter Expert in … Service Operations (RUN) and Solution Design & Implementation (BUILD) activities. The Site Specialist ensures a high quality and stable Service delivery and project execution onsite in the designated Omya locations, often in close cooperation with on-site Automation and Engineering staff to support the Plant Operation. Support the … delivery of IT Services in Omya locations within their region. Support the execution of the projects. Act as Site Contact for the respective Omya location defined and provide or organise required hands & eye support Provide support for local IT/OT or facility applications Support the execution of local More ❯

Service Delivery Manager £65,000 - £75,000 Edinburgh/Glasgow – hybrid Head Resourcing are pleased to be working with our financial services client as they look to recruit a talented Service Delivery Manager. Our client provides a range of outsourced investment services to private banks, advisory More ❯

identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is key to connecting the dots between … customer needs, digital and physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI … enabled service innovation across sectors. You’ll play a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group More ❯

The UK wide Civil Service Digital Data and Technology (DDaT) profession consists of people who work in a digital, data or technology specialist role. They design, build, and run government digital services. They are responsible for the way we find, access and use data and for the technology infrastructure … across Wales. Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online. The Chief Digital Officer provides a consultancy service of digital and data expertise to business areas across the Welsh Government. Job description The Service Designer will report to a Senior IT … Service Manager and is key in ensuring that new and existing services are documented, mapped and implemented across IT Services. You will be responsible for designing the end-to-end journey of a service, helping users to complete their goals and working with both Service Managers and More ❯

Business Analyst - Retail/Service Delivery/Supply Chain Locations: London + Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture are hiring at the following level - Specialist Join … range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across Retail/Service Delivery/Supply Chain clients in the UK. How to help transform leading organisations and communities around the world. The sheer scale of … hold challenging conversations where there are conflicting priorities or requirements. Demonstrate an ability to problem solve while confidently and effectively manage relationships, communication and delivery upwards across internal and external stakeholders. Demonstrate an ability to adapt to new clients or technologies. Can demonstrate an understanding and practical experience of More ❯

Senior Technical Operations Specialist/Service Delivery Location: City of London - Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of Service Delivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure … the smooth delivery of a range of IT services across Europe; it will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on More ❯

to obtain and maintain Security Clearance (SC). About the Role: As a Wintel Engineer, you will be a key technical specialist within the service delivery team. You'll leverage your deep understanding of Windows environments to ensure the stability, performance, and security of critical systems. Your responsibilities … and documentation. Contributing to the installation, configuration, and decommissioning of server hardware and software. Monitoring system performance, analysing trends, and proactively identifying opportunities for service improvement against SLAs. Participating in technical projects, implementing designs to meet service delivery requirements. Working collaboratively within the team and alongside other … service providers, potentially mentoring colleagues. Applying strong security administration practices within a secure environment. Building positive working relationships with end-users and client stakeholders. About You: We are looking for a proactive and experienced Wintel Engineer with: Proven experience in supporting, maintaining, and troubleshooting complex Wintel environments (Windows Server More ❯

be instrumental in shaping the future of IT operations across the UK and beyond. You'll play a dual role, overseeing both internal support delivery and the strategic management of IT assets making sure the team runs smoothly and the tools they use are secure, compliant, and well managed. … keeping a down to earth, collaborative culture. The Role: This is a dual focus role, with equal emphasis on two core areas: IT support delivery and asset management. On one side, you'll lead a small but skilled UK based support team, helping them deliver timely and effective tech … unresolved technical issues, ensuring smooth resolution and maintaining a high level of user satisfaction. ** Oversee and improve helpdesk operations and IT processes, ensuring efficient service delivery and continuous enhancement of internal systems and documentation. ** Manage the lifecycle of hardware and software assets, from procurement through to retirement, ensuring More ❯

software developers who build and maintain the infrastructure used to deliver our services. The role ideally requires an experienced market data analyst with proven service delivery skills in a demanding operations environment. A flexible approach to work scheduling is required with occasional out-of-hours/weekend work … required during monthly service delivery cycles. Responsibilities: Configure and execute complex automated workflows used in the production of SG-based client services. Quality assurance and validation of market data used in the production of SG-based client services. Contribute to maintenance and creation of new tools to improve … Python/SQL/VBA) Sourcing market data using various third-party software solutions. Develop and maintain internal workflow processes and tools to automate service delivery. Quality assurance and user acceptance testing of our service delivery infrastructure. Contributing to data-based research projects related to the production More ❯

NTT DATA The Services Architect is a seasoned subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across multiple technology domains. This role is responsible for … the implementation of services designed and may be required to participate in renewals. What you'll be doing Key Responsibilities: Designs relatively complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains. Conducts sales presentations, product demonstrations, installation, and maintenance of … company products. Designs the Managed Service offering, interfacing with the platform delivery team. Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market Responsible for the service design deliverables of the solution, working with More ❯

We are working with a forward-thinking technology solutions provider looking to bring in a new Director of Operations to lead senior engineering and service delivery teams across the UK. This high-impact role is perfect for someone passionate about driving operational excellence, building strong teams, and delivering … exceptional client experiences. Job Responsibilities: Lead and mentor senior engineers and service delivery management teams across the UK Ensure service levels and KPIs are consistently achieved and exceeded Oversee high-profile client engagements and act as the escalation point when required Conduct performance reviews and support career … development within your teams Streamline operational workflows and continuously improve service delivery processes Collaborate with internal teams to drive client satisfaction Key Requirements: Leadership experience in Managed IT Services Proven ability to manage large, distributed teams and complex client portfolios Solid technical knowledge of MSP tools and service More ❯

of data centres facilities operations. You will be driving performance improvements, innovation, best practices and championing collaborative efforts across various departments to elevate our service delivery while maintaining alignment with business objectives and delivering on 100% uptime SLAs. This is a key role in the operations leadership team … ensure that business goals and deliverables are achieved. Innovation & Continuous Improvement: Champion the implementation of innovative practices, processes, and technologies to drive improvements in service delivery, operational efficiency, and customer satisfaction. Strategic Financial Management: You will have comprehensive control over the operational and capital expenditure, managing a significant … to meet future demands. Drive initiatives aimed at enhancing operational capabilities, streamlining processes, and implementing state-of-the-art solutions to bolster efficiency and service quality. Performance & SLA Management: Ensure that all data centres facilities operations consistently meet or exceed their 100% uptime SLA and operations goals. Address performance More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital Services … will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the Configuration Management Database (CMDB … to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service Catalogue, fostering transparency and user engagement, while promoting a More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital Services … will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the Configuration Management Database (CMDB … to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service Catalogue, fostering transparency and user engagement, while promoting a More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital Services … will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the Configuration Management Database (CMDB … to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service Catalogue, fostering transparency and user engagement, while promoting a More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital Services … will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the Configuration Management Database (CMDB … to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service Catalogue, fostering transparency and user engagement, while promoting a More ❯