126 to 150 of 493 Service Delivery Jobs in the UK excluding London

recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement … supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership ...

Manager to join a growing HealthTech organisation based in Milton Keynes on an initial 3 month contract. This role will lead IT operations, infrastructure, service delivery, and cybersecurity within a fast paced, regulated environment. Responsibilities: Manage and maintain all IT infrastructure including networks, servers, cloud platforms, endpoints … systems Oversee 1st, 2nd, and 3rd line support and act as the senior escalation point Establish and continuously improve IT policies, procedures, and service standards Allocate workload effectively and provide technical leadership to the IT function Identify opportunities to improve efficiency through technology and automation Plan and deliver system ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around … required ITIL services and subsequent service delivery for the ARP Service Partnership Efficiency and process improvement recommendations internally and externally Monitor, review and report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness ...

operating company with c.$98.5bn assets under management is seeking a Regional IT Business Applications Manager to lead application portfolio oversight and IT service delivery across its UK Residential Property operations. Headquartered in Vancouver, Canada, the organisation invests and operates globally across equity and debt markets, both public … with global IT strategy, driving operational excellence, governance and compliance across the UK portfolio. Key Responsibilities Oversee day-to-day regional application operations, ensuring service reliability and alignment with enterprise standards Monitor system uptime, performance and SLA adherence Lead regional incident response and escalation management, collaborating with global ...

administration, operations, or business support. As a Graduate Administration Coordinator, you will assist in the smooth running of administrative functions across the Microsoft Global Service Delivery team. You’ll support Account Management and Service Delivery teams, help implement policies, coordinate resources, and contribute to organisational efficiency. … accurately and efficiently Quick to learn new systems and processes, thriving in a fast-paced environment Committed to excellence, consistently delivering high standards of service and driving continuous improvement ...

Navy operations. The post holder will help ensure that ICT services remain safe, compliant, and reliable while gaining experience in MOD digital standards, ICT service delivery processes, and infrastructure projects. Key Responsibilities ICT Service Support - Support senior technical staff with the maintenance and administration of ICT systems … including telephony, Wi-Fi, cabinets, and fixed infrastructure. - Assist with routine updates, minor changes, and service adjustments as directed. - Help maintain documentation, asset records, and configuration information. - Monitor service requests and escalate issues appropriately. Wi - Fi (DBI)/Shoreside Internet Support - Provide day-to-day support ...

consultancy is looking for an experienced ServiceNow Architect to join its expanding ServiceNow practice. This role offers the opportunity to lead the architecture and delivery of complex ServiceNow solutions across major digital transformation programmes for both public and private sector clients. The successful candidate will play a key role … shaping enterprise-scale ServiceNow implementations, with exposure to multiple platform modules including HR Service Delivery (HRSD) and other core ServiceNow capabilities. Key Responsibilities Define and own the ServiceNow architecture across client engagements. Lead the design and implementation of scalable, secure, and high-performing ServiceNow solutions. Provide architectural oversight ...

Service Operations Manager Stoke-on-Trent, UK up to £45,000 pa DOE Active SC Clearance required iO Associates is looking for a Service Operations Manager to join a specialist provider of fully managed, high-security ICT services supporting the defence, security, and government sectors in complex, regulated … environments. The ideal candidate will be responsible for ensuring efficient, reliable, and high-quality IT service delivery across Service Operations. Key Skills: Provide leadership and mentorship, acting as 2iC to the Service Operations Lead and supporting team development and performance Lead Change Management, overseeing ...

Critical Environment Field Service Engineer Pay Rate: £60.00 Per Hour Working Conditions Monday-Friday, core hours between 7 AM and 7 PM. Onsite presence required at the datacenter at least two days per week. Supplier-provided Windows 11-compatible laptop required. We are seeking a highly skilled Critical Environment … Field Service Engineer to support and maintain high-availability datacentre operations. This role is ideal for a hands-on engineer with strong mechanical/electrical expertise and a passion for delivering safe, secure, and reliable critical infrastructure services. You will play a key role in ensuring operational continuity, driving ...

Role: Service Manager Day Rate: Market rate Location : Exeter/Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement) Clearance : Required The role is focused on leading service delivery across a complex ICT environment, with ownership of service … stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

Service Management Lead +8 months + +Hybrid in Corsham +SC cleared role +Inside IR35 + 575 - 625 a day Skills: +SC clearance +ITSM +MOD We are seeking an experienced Service Management Lead (ITSM) to support a high-profile Ministry of Defence programme, delivering a new style … service model within a secure and complex environment. This is a key leadership role responsible for driving end-to-end IT service management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM processes ...

lead a team of Business Analysts and Functional Consultants. This role plays a critical part in delivering business requirements, driving cost efficiencies and improving service across a diverse project portfolio. The Opportunity As the Senior S2P Business Analyst, you will be responsible for overseeing S2P process improvements and system … will work across procurement, supply chain and invoicing processes, ensuring that business needs are translated into effective technology and process solutions. Key Responsibilities Leadership & Delivery Lead strategic reviews and deliver functional and systems change across major programmes. Act as workstream lead on large projects and overall lead on smaller ...

optimise detection catalogues. Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools. Monitoring and ensuring high-quality service delivery from external SOC providers. Automating reporting on security performance and operational metrics. Partnering with technology teams to ensure adequate monitoring across cloud platforms … SaaS, and internal systems. Documenting security processes, tool configurations, and contributing to service delivery documentation. Supporting colleagues with ISO 27001 compliance and KQL-related tasks. What we are looking for: Previously worked as a Threat Detection Engineer or in a similar role. Must have strong expertise in KQL. ...

optimise detection catalogues. Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools. Monitoring and ensuring high-quality service delivery from external SOC providers. Automating reporting on security performance and operational metrics. Partnering with technology teams to ensure adequate monitoring across cloud platforms … SaaS, and internal systems. Documenting security processes, tool configurations, and contributing to service delivery documentation. Supporting colleagues with ISO 27001 compliance and KQL-related tasks. What we are looking for: Previously worked as a Threat Detection Engineer or in a similar role. Must have strong expertise in KQL. ...

Ensure all Endpoints meet the established group security baseline. Provide technical subject matter expertise on Linux Key Responsibilities Support the IT Lead in the delivery of IT services Act as an interface between the wider Regional and Corporate IT teams to ensure system integration and consistent technical approaches Ensure … compliance with configuration management and change control processes within the IT services architecture Diagnose and resolve infrastructure issues to maintain high availability and service continuity Assist the IT team with the deployment, evaluation, and optimisation of new technologies and enhancements to existing systems Ensure EMEA systems are appropriately backed ...

across multiple sectors, including highly regulated industries such as Government, Defence, and Financial Services. With a strong commitment to CREST standards and ITIL-aligned service delivery, they are investing heavily in growing their Security Operations capability and are looking for an experienced SOC Manager to lead from … Work within a collaborative leadership team that values your expertise WHAT YOU'LL DO As SOC Manager, you will carry full operational responsibility for service delivery, performance, and continuous improvement. Leadership & Team Development Lead, mentor, and develop a team of SOC Analysts and Incident Responders Conduct regular performance ...

secure environment. This role is integral to ensuring the smooth operation, support, and continuous improvement of managed mobile devices, while also contributing to the delivery of a managed networking service. You will be the face of the business on-site, representing our organisation with professionalism at all times. Working … stakeholders Diagnose and investigate suspected physical device faults Manage inventory of all in-scope mobile devices Advise users on applications outside of the standard service catalogue Create and maintain knowledge base documentation Communicate effectively with customers via phone and email, providing regular updates Handle incoming customer queries, ensuring clear ...