126 to 150 of 461 Service Delivery Jobs in the UK excluding London

play a key role in a secure, internationally connected Defence network? Were looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. This is a highly visible role combining service delivery … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

appoint an Operations Director. This is a senior leadership opportunity for somebody who wants to do more than simply oversee day-to-day service delivery. You will help shape how the business operates, strengthen its leadership structure and introduce the processes and accountability needed to support its next stage … working as part of the senior leadership team, you will own the customer and operational lifecycle across the business. Your remit includes product and service operations, customer onboarding, provisioning, technical support, service delivery, account management, customer experience, billing, and credit control. You will not own new-business ...

Defence Networks Need a Strategic Leader. Is It You? Join a role where defence, technology and international collaboration come together. As the JMNIAN Service Delivery & International Network Lead, you'll represent the UK on the international stage, guide the evolution of critical networking capabilities, and work alongside military … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

their future technology strategy. This is a pivotal senior leadership appointment, offering significant scope to influence the organisation's technology direction while ensuring the delivery of secure, efficient and high-quality IT services across the wider Group. The Role Reporting to the CFO and working closely with the Senior … operational leadership of the IT function. This is a broad remit encompassing technology strategy, AI and emerging technology, data, cybersecurity, infrastructure, applications, cloud and service delivery . Key responsibilities will include: Defining and delivering the Group's long-term technology strategy, aligned to commercial priorities and business needs ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role in supporting and guiding … high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership ...

organisation, including users based at multiple sites and locations throughout Somerset. The role is responsible for ensuring a high-quality, customer-focused IT support service is delivered to all users of Trust systems, in line with established policies, procedures, and service level agreements. This includes compliance with … system requirements, technical solutions, and best practices. The role may require occasional work outside normal working hours to support system upgrades, maintenance activities, service improvements, and the completion of business-critical tasks. The post holder will also be required to participate in the IT On-Call rota, providing ...

existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery and commercial opportunities. This is an excellent opportunity for someone … MSP. Key Responsibilities Build and maintain strong relationships with existing clients, acting as a key point of contact. Monitor client satisfaction, account health and service performance. Identify potential retention risks and work with internal teams to resolve issues. Support contract renewals and maintain accurate client records. Assist with preparing ...

effectively supports all business functions, including a sizeable creative and design team using Apple Macs and Adobe Creative Cloud. Developing IT standards, processes and service delivery to create a more proactive and efficient function. Taking responsibility for cyber security, information security and data protection initiatives. Managing and developing … existing IT team, providing direction, mentoring and technical guidance. Ensuring reliable IT service delivery across multiple locations while remaining hands-on with technical challenges and escalations when required. Managing external suppliers and technology partners, ensuring effective service and commercial value. Working with stakeholders to identify opportunities ...

summary The East of England Ambulance Service (EEAST) is pleased to offer an opportunity to an exceptional candidate to work in its Digital department, as an Digital Service Asset & Configuration Management (SACM) Apprentice. This is a fixed-term contract for the duration of the apprenticeship. Completion … apprenticeship may lead to additional opportunities at the Trust if the business circumstances allow. The post holder is responsible for supporting day-to-day service asset and configuration management activities. This includes, but is not limited to: o Imaging, deployment, asset tracking and recoveryo Stock control and replenishment across ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … contribute towards intelligence-led change and innovation. The Lead Analyst will contribute to delivering an effective and high-quality Business Intelligence and Reporting service to Data & Analytics' stakeholders. The Lead Analyst will help the business to leverage the data to identify trends, opportunities for improvement, and potential issues. They ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … Infrastructure as Code: You'll create a reusable, modular Terraform codebase so that provisioning new environments and data products is fast and repeatable. Automate Delivery: You'll implement CI/CD pipelines that give us automated, controlled and auditable deployments of both infrastructure and data code. Engineer Data Pipelines ...

their mark in a professional community that truly values people, innovation, and achievement. The Role: The University of Portsmouth operates a centrally funded Managed Service scheme. This facilitates a centrally coordinated computing equipment replacement cycle and has enabled the University to standardise purchasing for general computing, improving value … money and the quality of service. The Senior Service Delivery Analyst will primarily assist in the preparation and deployment of IT equipment to staff and students across the university and associated processes. Working as part of the Managed Service Team, the Analyst will also provide 1st level ...

office and 2 days from home. The Cyber Operations Manager provides technical leadership across security operations and works closely with Infrastructure, Business Systems, Service Delivery, Risk & Compliance and third-party security providers to ensure threats are identified, investigated and managed effectively. We ideally need someone from Professional Services … rules and response playbooks, using threat intelligence and threat hunting, and driving timely vulnerability remediation. Experience managing outsourced security providers, holding suppliers accountable for service delivery and working collaboratively with internal IT and Risk & Compliance teams. Clear communication and stakeholder management skills, including explaining technical risks ...

following significant changes to the Executive Leadership Team, providing clear direction and leadership. Review, refine and embed the organisational structure across the IT and service delivery functions. Take responsibility for a £5.8m operational budget, driving financial performance, cost efficiency and profitability. Lead the implementation of Halo … service management and ticketing platform. Oversee the NetSuite upgrade, improving operational processes, financial reporting and business visibility. Drive operational efficiency, standardisation and service delivery improvements across all four UK locations. Act as the senior executive point of contact for key clients, strengthening relationships and ensuring high levels ...

services, cloud solutions, infrastructure and professional services. Manage contract renewals, commercial agreements and client account plans. Monitor account profitability, gross margins, pricing and service delivery costs. Develop commercial proposals, negotiate agreements and manage opportunities through to completion. Work closely with technical delivery, operations and sales teams … Identify opportunities to improve client success processes and overall operational efficiency. Essential Skills & Experience Minimum 5 years' experience in Client Success, Account Management or Service Delivery within B2B technology or managed services. Strong understanding of Managed IT Services, IT infrastructure, cloud technologies or outsourced IT support. Proven experience ...

contribute towards intelligence-led change and innovation. The Lead Analyst will contribute to delivering an effective and high-quality Business Intelligence and Reporting service to Data & Analytics' stakeholders. The Lead Analyst will help the business to leverage the data to identify trends, opportunities for improvement, and potential issues. They … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ...

Fabric Analyst on a 6-month contract (inside IR35). You will translate complex datasets into actionable insight to inform strategic decisions across fundraising, service delivery, and impact measurement. You will own end-to-end analysis: building and transforming datasets using SQL and Fabric, developing Power BI dashboards … quality assurance practices. Experience Requirements: Significant analytical experience in a professional environment, preferably within the public or charity sectors. Experience working on fundraising analysis, service delivery reporting, or impact evaluation is preferred. Track record of presenting complex information to non-technical audiences and influencing decision-making. Experience working ...

technologies. The Role As Platform Manager, you will provide both strategic and operational leadership across a diverse technology estate, taking ownership of platform performance, service delivery, and continuous improvement initiatives. Working with technical specialists, researchers, engineers, and senior stakeholders, you will drive platform maturity, improve operational excellence … infrastructure, storage platforms, and networking services. Ensure platform resilience, scalability, security, and availability. Drive automation, monitoring, observability, and operational best practices. Manage technical incidents, service improvements, and platform optimisation programmes. Lead and develop a team of technical specialists and platform engineers. Define and deliver infrastructure and platform roadmaps aligned ...

Managed Service Architect MSP Preston/WFH to £100k Do you have experience of scoping and costing managed services? You could be progressing your career at a growing software and technology consultancy. As Managed Service Architect, you'll own and develop the managed service product catalogue, shaping … sales Solution Architects, you'll lead the design of complex, non-standard managed services across Azure, Microsoft 365, Google Workspace and Google Cloud, defining service scope, operating models, SLAs and resourcing. You'll also analyse live service performance and costs to refine pricing and margin, lead contract renewals ...

Head of Service Desk Buckinghamshire | Hybrid working (3 days in the office) | Permanent C£90,000, annual bonus & benefits Are you an experienced Service Desk leader who thrives in fast-paced environments and enjoys building high-performing teams? We're partnering with a successful and growing technology services … organisation to find a Head of Service Desk who will take ownership of the entire support operation across 1st, 2nd and 3rd Line teams. This is a fantastic opportunity for someone who enjoys balancing people leadership with operational excellence. You'll be responsible for driving service performance, developing ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ...

global reach, RWS provides technology and services to over 7500 end users worldwide. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, and Enterprise Platforms. Job Overview Key Responsibilities Architecture and technical strategy Contribute … reusable abstractions, SDKs, and services for model integration, prompt management, experimentation, and deployment that establish organization-wide patterns and reduce duplicated effort. Research and delivery excellence Help define the evaluation strategy and methodology for AI capabilities across the company - automated metrics, human-in-the-loop workflows, test set management ...

Group, were proud to help people create spaces they love to live in. Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission . Behind our brands is a passionate Group team. From Finance and Technology … supply chainthat unlock significant business value and efficiencies. You will own the full project lifecycle from initiation to implementation and handover to Service Delivery, ensuring that high levels of change are delivered effectively with minimal business disruption. This is a hybrid role , typically 3 days office ...

Role: Delivery Manager Duration: 12 Months Location: Manchester (3 days per week onsite) Day Rate: £410 Inside IR35 The Role We are looking for an experienced Delivery Manager to lead the deployment of telecommunications network infrastructure projects, supporting the rollout of indoor connectivity solutions across a large-scale … mobile network environment. You will take ownership of projects from initial survey through to final handover into operations, ensuring delivery is achieved safely, on time, within budget and to the required quality standards. Working closely with suppliers, contractors and internal stakeholders, you will play a key role in delivering ...

team. Role and responsibilities: Triaging and resolving customers' server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...