176 to 200 of 619 Service Delivery Jobs in the UK excluding London

join our Expert Services team. In this role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers … ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer goals ...

client-facing transformation projects. This is a pivotal role for an experienced technical leader who enjoys balancing deep technical involvement with people management, service quality, and operational improvements. Key Responsibilities: Technical Leadership & Escalation Act as the senior escalation point for complex 3rd-line infrastructure, cloud, and networking issues. Lead … govern technical delivery across: Azure, Office 365, Windows Server SonicWall firewalls, VPN & security VMware/Hyper-V 3CX VoIP & supporting network infrastructure Own patching, maintenance standards, security alignment, and DR strategies. Ensure high-quality documentation, deployments, and configuration practices. Team Leadership & Performance Line-manage 2nd & 3rd line engineers, conducting ...

client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment … with the comprehensive IT Strategy and facilitate seamless service delivery across the organisation. Purpose of this Role Responsible for shaping and delivering consistent, compliant, and efficient end-to-end services for the new Global Storefront, Retail Platform, and Clinical Platform, ensuring alignment with the IT Strategy. Identify ...

looking for a Deputy ICT Manager to support the ICT Manager in the day-to-day management of the ICT service and help ensure delivery of reliable, secure and efficient services across the organisation.This is a fantastic opportunity to be the key liaison between ICT and council service … Reorganisation (LGR). Key Responsibilities: Support the ICT Manager in the leadership and management of the ICT team, including work allocation, performance monitoring, and service delivery oversight. Act as the ICT Manager's deputy in their absence, including representing ICT at internal and external meetings. ...

Service & Platform Manager, you will be responsible for overseeing and managing the Digital Experience (DEX) platform to support the organisation's technology needs. This role is based in London and requires technical expertise in the life science industry to ensure effective platform performance and delivery. Client Details The organisation … medium-sized entity within the life science industry. Description The IT Service & Platform Manager leads the technology service team to deliver a seamless digital workplace experience. This role drives adoption of digital tools, enhances user productivity, and ensures high-quality, secure, and resilient IT services. The manager fosters ...

Role: Service Delivery Manager (Oracle Fusion Cloud Planning and RAIDS Manager) Location: London, UK Hybrid ( 23 days per week on-site) RoleType: 3+months and extendable Salary: Depends on experience About Role : Enhance user experience through simplified processes, intuitive systems, and responsive support. Enable data-driven decision-making using … Oracle ERP, HCM, and EPM technologies, integrated analytics, and AI. Improve productivity and efficiency by automating transactions, optimising shared service centres, and reducing costs for reinvestment into frontline Defence. The programme has five workstreams namely J2C Finance, J2C Commercial, DefHRS, Enterprise Architecture and Technical Delivery and Shared Services ...

high-performing ServiceNow configurations, customizations, and integrations. The ideal candidate will have a deep understanding of the ServiceNow platform, extensive experience with IT Service Management (ITSM) processes, and a proven track record of successful ServiceNow implementations. Responsibilities: Solution Design: Lead the end-to-end solution design process for ServiceNow … industry standards and security best practices. Platform Customization: Customize and configure ServiceNow applications and modules, including Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, Service Portal, HR Service Delivery, IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). ...

high-performing ServiceNow configurations, customizations, and integrations. The ideal candidate will have a deep understanding of the ServiceNow platform, extensive experience with IT Service Management (ITSM) processes, and a proven track record of successful ServiceNow implementations. Responsibilities: Solution Design: Lead the end-to-end solution design process for ServiceNow … industry standards and security best practices. Platform Customization: Customize and configure ServiceNow applications and modules, including Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, Service Portal, HR Service Delivery, IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). ...

Helpdesk Manager - Managed Service Provider (MSP) Location: Hull Salary: Up to £40,000 per annum (depending on experience)?? Full-time, Permanent About Us We're a fast-paced and growing Managed Service Provider (MSP) delivering high-quality IT support and solutions to a diverse client base. Our success … comes from our commitment to technical excellence, proactive service, and a strong team culture. We're now looking for a Helpdesk Manager to lead our 1st and 2nd Line Support teams, ensuring smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will ...

Helpdesk Manager - Managed Service Provider (MSP) ?? Location: Hull ?? Salary: Up to £40,000 per annum (depending on experience) ?? Full-time, Permanent About Us We're a fast-paced and growing Managed Service Provider (MSP) delivering high-quality IT support and solutions to a diverse client base. Our success … comes from our commitment to technical excellence, proactive service, and a strong team culture. We're now looking for a Helpdesk Manager to lead our 1st and 2nd Line Support teams, ensuring smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will ...

experienced and proactive NOC Shift Lead to support its 24/7 operations team. This position plays a key role in ensuring high-quality service delivery to a diverse range of clients, including those operating within critical national infrastructure. The ideal candidate will bring strong technical knowledge, effective … leadership skills, and a commitment to maintaining excellent customer service in a shift-based environment. Job Description The NOC Shift Lead will oversee the coordination and performance of the shift team, ensuring incidents are handled efficiently and service levels are consistently achieved. You will act as a primary ...

experienced and proactive NOC Shift Lead to support its 24/7 operations team. This position plays a key role in ensuring high-quality service delivery to a diverse range of clients, including those operating within critical national infrastructure. The ideal candidate will bring strong technical knowledge, effective … leadership skills, and a commitment to maintaining excellent customer service in a shift-based environment. Job Description The NOC Shift Lead will oversee the coordination and performance of the shift team, ensuring incidents are handled efficiently and service levels are consistently achieved. You will act as a primary ...

Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience … client's MOD project portfolios to meet the customer's and company's requirements. SAS3, CSCS and MMM oversight/ownership at service management level. Managing an entire picture of all ongoing projects against contract scopes. Working with other PMs as required. Matrix is suggested. Capturing programme overviews (schedules ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining … exceptional service and driving continual improvement click apply for full job details ...

FCDO Services Head of Sensitivity Review Service Reference number: 438561 Salary: £72,869 - £80,000 plus a location allowance of £1,750 and excellent benefits Based in Hanslope Park, Milton Keynes, with the flexibility of hybrid working depending on business need Free shuttle bus available between central Milton Keynes … skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. The Digital Sensitivity Review service we've developed enables the UK's Government departments to meet the requirements of Public Records legislation by selecting, reviewing and transferring records consistently ...

FCDO Services Head of Sensitivity Review Service Reference number: 438561 Salary: £72,869 - £80,000 plus a location allowance of £1,750 and excellent benefits Based in Hanslope Park, Milton Keynes, with the flexibility of hybrid working depending on business need Free shuttle bus available between central Milton Keynes … skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. The Digital Sensitivity Review service we've developed enables the UK's Government departments to meet the requirements of Public Records legislation by selecting, reviewing and transferring records consistently ...

Service Lifecycle Manager Location: Birmingham | Onsite: 3 days per week | Type: Permanent | Salary: Competitive VIQU has partnered with a leading organisation to recruit an experienced IT Service Lifecycle Manager/Service Manager. This is a fantastic opportunity to take ownership of the full IT service lifecycle … drive continual improvements, and work closely with senior IT leadership. The Role In the role, you will: Oversee the full IT service lifecycle, from design through to retirement Lead Change Management, including running Change Advisory Board (CAB) meetings to assess, approve, and prioritise changes Manage the service portfolio ...

Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to SAP, Oracle … applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery. Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive ...

Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to SAP, Oracle … applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery. Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive ...

Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision … partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management. You will also be responsible for information management and digital ways of working ...