176 to 200 of 506 Service Delivery Jobs in the UK excluding London

p Required skills:/p p - fluent in Hungarian and English speaking, with strong all round communication skills/p p - Plenty of Customer service experience/p p - Previously required to complete calls/make bookings./p p - Experience with Microsoft Word/Excel/PowerPoint/… p p Requirements:/p p - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements./p p - Proactively keeping Customers informed on incident or request status and progress./p p - Escalate incidents where a first … p - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan./p p - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager/p p - Escalate potential more »

German speaking service desk/customer services Location Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:30 and 18:00 maximum of 2 weekends a month, get the days back in … the week. Required skills: fluent German and English speaking, with strong all round communication skills Plenty of Customer service experience Previously required to complete calls/make bookings. Experience with Microsoft Word/Excel/PowerPoint/Outlook Speaking/typing in English to a professional level. Being a … certificated desirable but not essential. Requirements: Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Proactively keeping Customers informed on incident or request status and progress. Escalate incidents where a first time fix is not possible to more »

Miles Recruitment have a great opportunity for a Service Controller to join a well established and thriving company who are committed to delivering innovative solutions and exceptional service to clients. As Service Controller, you will be responsible for providing reactive incident and follow up maintenance to customers … exact nature and location of the incident and progress to the appropriate team. - Provide support and guidance to colleagues. - Make recommendations to enhance customer service delivery and the effective use of resources, tools and equipment. To excel in this position as Service Controller, it is important that more »

be responsible for managing and leading the Unified Communications Technicians across UHN utilising Prince2 methodologies and working with the Digital Project Managers to collectively delivery the EPR Project. The post holder will work with the Deputy Head of ICT & Chief Clinical Information Officer to ensure that all clinical areas … Unified Communications Technicians during quiet periods of the EPR project. The post holder will be responsible for maintaining a detailed knowledge of EPR contracted service requirements and the potential business impact of service failures and changes. The post holder will be required to travel to either Kettering General … in compliance with Trust policies. The post holder will be responsible for making proposals on ICT systems, reports and training policies. Propose policy or service changes where impact could be beyond the ICT department. The post holder will contribute to the delivery of the Trusts vision and core more »

month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

Job summary This post offers the chance to influence delivery of a transformational, data sharing and analytics platform. National guidance advises high-performing Integrated Care Systems (ICS) to develop an ICS-wide approach to sharing information to realise the benefits of integrated care including health improvement, reduced health inequalities … of the job The main duties of this job are to coordinate resources, including people, software, finances and documents, to aid in the successful delivery of the project's objectives. We are looking for a person who is well organised, able to interpret complex information, and communicate well with … and approaches. Provide expert advice to develop robust and feasible project plans. To work with commissioners to identify knowledge gaps in relation to local service priorities and identify service-relevant research. To oversee specific projects, ensuring the application of rigorous project management techniques. This may involve the management more »

focused, experienced as a Field IT Support Technician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT Support … and able to follow the process of using a ticketing system. The successful candidate will ensure that our customers receive an excellent and consistent service experience. Key Responsibilities Acting as the client facing representative for all technical service requests on client sites (most client sites are within a … mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents, completing more »

it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is on site 4 days per week in the Ashford office so … will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

Job summary Our Service Operations Team are seeking an ICT Service Operations Centre (SOC) Support Field Engineer to join their team. Innovate Healthcare Services is a joint venture company of South Warwickshire University NHS Foundation Trust (SWFT) and George Eliot Hospital NHS Trust (GEH).Innovate is a staff … successful candidate will be a passionate and dedicated individual who will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for every one of our customers. The ideal candidate will demonstrate a logical approach to diagnosing and resolving technical faults on … and Electronic Equipment (WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in more »

all levels, from end users to project managers, and architects. Including providing information which will support and influence the decision-making process within the service management internal and external environments. Show confidence and initiative, drawing on a sound technical knowhow, organisational, communication and diplomatic skills, to serve as a … strong foundation for Service delivery within the Service Environment. Certifications CCNA Network Accreditation or knowledge and understanding of Cisco Networks more »

Job summary This is an exciting opportunity to join an established IAPT service (Improving Access to Psychological Therapy) in Lincolnshire and undertake the role of Administrator for the Sleaford steps2change Team. We are looking for a pleasant, organized, efficient team player to join us in the role of Administrator. … Sleaford steps2change Team at The Resource Centre. The successful candidate will be committed to providing administrative support to the IAPT Team in ensuring continued service delivery and will be expected to have a flexible approach and to work in the evening where required. You will be expected to … of people with mild to moderate common mental health problems e.g. anxiety and depression in line with NICE guidelines. Steps2change is a successful IAPT service which consistently achieves above average recovery rates. Main duties of the job In this role you will require excellent communication and IT skills as more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

for supporting IT systems and providing technical support to colleagues across the business. Its an exciting time to join whg as we move into delivery of our new and ambitious six-year plan which will take us to 2030. The role of the IT Technician Apprentice will be critical … relationships with colleagues across the business. The development role includes exposure to additional roles in IT such as Infrastructure, IT Security, Application Development and Service Delivery Management. Main job responsibilities: This role is responsible for supporting whg colleagues and the IT systems they use, providing technical support of … tablets, and mobile phones. You will learn how to configure and maintain Active Directory, install software applications, and triage tickets raised with the IT Service Desk. You will work alongside our IT Technicians in the Service Desk team aligned to ITIL principles, providing support for all IT systems more »

etc Providing basic training and guidance to users on IT tools and best practices Coordinating and training admissions staff to ensure consistent and effective service delivery Monitor and manager IT helpdesk tickets, ensuring timely responses and resolutions Documenting technical procedures and issue resolutions for future reference Represent COPC … below is what we would need from you: Strong problem solving skills and the ability to troubleshoot technical issues efficiently Excellent communication and customer service skills to assist users effectively and convey technical information clearly Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »

DDI) and Cyber (SOC) solutions, you will interact in technical discussions between the customer, our Design Authority and Technical Leads regarding the overall project delivery requirements. You will be the go-to person for the projects you are allocated, meaning you must provide support to colleagues when needed. This … demanding role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Project Manager - Key Duties - Successful delivery of assigned IT network infrastructure projects, on time and on budget - Resource planning to enable successful project delivery - Project documentation control, with an … customer relationships - Remaining technically aware of the KHIPU solution portfolio -Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed Service Level Agreements Project Manager - You: - 3- 5 years' experience in a similar role is essential - Knowledge more »

Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm) About Us: OES (part of Flotek Group) is a leading IT service provider based in North Wales, committed to delivering exceptional technology solutions to small and medium businesses. With a focus on building strong client relationships … and fostering a positive team culture, we prioritize customer service excellence and continuous learning and development for our employees. About the Role: We are on the lookout for a highly energetic and dynamic IT Manager to join our vibrant team. As a key member of our organization, you will … play a crucial role in building and nurturing a strong team culture, where high morale and exceptional customer service are at the forefront. Key Responsibilities: Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and more »

Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the … working in an Identity and Access Management role using Microsoft Active Directory/Azure Entra, you will ideally have experience of: Working on a Service Desk or Help Desk, providing end-user support on Desktop technologies improving operational efficiency, service delivery and information management across all lines … Management Studio Excellent verbal oral and written communication skills, Ability to work under pressure to meet business critical deadlines and SLAs. In return this Service Desk/IAM Analyst will be joining a financial services company with half a decade's experience and strong customer loyalty. They promote an more »

new people plan. ensure LEASE in both its current and future form - is compliant across Government functional standards including financial management. The Leasehold Advisory Service is a small, expert organisation that provides free advice on residential leasehold and park homes law . We have recently had a new and … the organisation and citizens. Inspires and motivates teams to be fully engaged in their work and dedicated to their role. B. Delivering a quality service Able to demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Delivers a high quality, efficient and … cost effective service by considering a broad range of methods for delivery. Ensures full consideration of new technologies, accessibility and costings. Adheres to legal, regulatory and security requirements in service delivery. Proactively manages risks and identifies solutions. Establishes how the business area compares to industry best practice. Creates more »

as a Digital Learning Manager on a permanent basis. The Digital Learning Team at TEWV creates high-quality digital resources, lessons plans and training delivery, primarily to support learning digital and data products and services. We also offer support Trustwide to any department with digital learning requirements. We collaborate … to ensure that their requirements for learning and support materials for digital products are met to support benefits realisation. Customer relationship management in the delivery of an efficient digital learning service Planning and co-ordination of requests for new learning andguidance content for all new information products or … of developing training, learning materials and digital content. Experience of staff management Experience in managing resources, in terms of finances and people and implementing service improvement Experience in production of e-learning content Experience in managing performance and service delivery Experience of the information product development and more »

FIELD SERVICE ENGINEER - ANNUAL PACKAGE of £60,000 PLUS : CRANES & LIFTING EQUIPMENT – WEST MIDLANDS - UP TO £42,000 BASIC SALARY + OVERTIME (£18,000) COMPANY VEHICLE AND BENEFITS - STRUCTURED TRAINING AND PROGRESSION: Are you a qualified engineer who has hands-on experience with any lifting equipment? Who is looking … Who have a track record of developing their staff? If the answer to the questions is yes, then this is the role for you. Service Engineer role with a focus on Cranes and Conveyors, covering the West Midlands. You will benefit from a stable organization, who train their staff … depending on experience. Lots of overtime with an average extra of £18,000 overtime pay annually across the existing team members. Main Accountabilities: Field Service role – covering the West Midlands PPM maintenance of cranes Breakdown maintenance and fault finding Installation of new kit Inspection of lifting equipment Clear customer more »

duties of the job We have several opportunities for enthusiastic and committed Trainee Psychological Wellbeing Practitioners (Trainee PWPs) to join our expanding Talking Therapies service operating across Basildon and Brentwood. About us Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. To find out … encouraging your professional development. We have several opportunities for enthusiastic and committed Trainee Psychological Wellbeing Practitioners (Trainee PWPs) to join our expanding Talking Therapies service operating across Basildon and Brentwood . Getting to know Us Hello! We are Vita Health Group. We are the lead provider of NHS Talking … complete both your academic study and your clinical delivery. The start date of this position is 24th September 2024, with a full week of service induction before the University starts on 30th September 2024. A Disclosure and Barring check (DBS, formerly CRB) and two satisfactory references will be required more »

cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. Due to continuous growth, we have an … Specialist Waste Limited. Leading the Supply Chain and Broker teams, this role will drive the performance and engagement of the supply chain focused on service delivery and mobilisation of new services. Head of Brokerage - Key Responsibilities : Health & Safety and Environmental Compliance - Ensure that the highest standard of health … Planning, development, and implementation of the brokerage strategy for the business; responsible for continually reviewing the strategy, updating and revising as necessary. - Expand brokerage service lines to diversify service offering and increase customer retention. - Support the development and improve customer management information and reporting to best in industry. more »

application developers and specialist application support. Main duties of the job We are looking for an enthusiastic and motivated individual to join our ICT Service Delivery team to provide first line support to the Trust. You will be responsible for the logging of ICT support calls in a … timely and efficient manner in accordance with Trust ICT Service standards. The post involves responding to phone calls and e-mail requests via the ICT call system, logging the calls in the ICT call logging system, providing basic triage to calls and escalating issues to senior engineers. Good customer … service skills are essential. All training will be provided. This post is a 12 month fixed term contract. About us Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the more »

integral part of the sales team, entrusted with managing existing foundry customer accounts, with the responsibility to cultivate and enhance client relationships, ensuring the delivery of exemplary service, sustainable growth, and partnership objectives. You will gain a deep understanding of the customers business needs and pain points to … enhance service delivery and to represent the voice of the customer in internally. Candidates will be degree qualified within engineering or business, and have the ability to thrive in a fast-paced, complex environment. Previous account management or project management experience would be highly advantageous and experience in more »