176 to 200 of 461 Service Delivery Jobs in the UK excluding London

position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. We are currently recruiting on behalf of a well-established technology business that provides installation, maintenance, and support services for CCTV systems, driver aid solutions … other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative maintenance, and fault rectification activities. Candidates can be based in either ...

seeking an enthusiastic ICT Helpdesk Technician to provide exceptional technical support to approximately 3,000 internal users. This role is pivotal in ensuring seamless service delivery, making it an ideal opportunity for those who thrive in a fast-paced environment. Role Purpose: As the first point of contact … incidents, service requests, and technical queries, the ICT Helpdesk Technician will play a key role in restoring service quickly and minimising disruption. This position is perfect for individuals who possess strong problem-solving skills and a commitment to delivering outstanding customer service. Key Responsibilities: Serve as the primary ...

technologies and industry trends to continually develop technical skills Essential skills Strong infrastructure background, with experience delivering and supporting enterprise infrastructure environments Experience in service support and operational service delivery Understanding of infrastructure, operational requirements and site environments at Warton and Samlesbury. Experience of ACAC … associated processes, governance and operational frameworks. Understanding of infrastructure service management principles, including operational support, service transition and continuous service improvement. The Engineering Systems Competency Centre (ESCC) Application Development Team The Engineering Systems Competency Centre (ESCC) Application Development team brings together experienced developers and engineers focused ...

Copilot, Copilot Studio, agentic AI and the wider Microsoft ecosystem. Youll act as a trusted adviser, working with customers, Microsoft, account teams and delivery specialists to design solutions that solve real business challenges and accelerate adoption and value. Youll combine technical depth, consultative discovery and commercial awareness to turn … customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What you will do Act as a trusted technical adviser throughout the sales lifecycle, from early discovery and qualification through solution design ...

business-critical IT support function. This role requires a credible, hands-on leader who has operated at Head of IT Support, Head of Service Management, or equivalent level, and can quickly provide operational stability, lead service improvements, and drive ITSM maturity. Key Responsibilities Lead the IT Support function … including Service Desk, Incident, Problem and Asset Management. Take ownership of service delivery, operational performance, customer relationships and escalations. Drive improvements across ITSM processes, governance and service management maturity. Lead preparation for an upcoming SDI audit, ensuring readiness and improvement activity. Support the rollout ...

opportunity for an experienced Network Engineer to take a senior technical role, working directly with customers and programme teams while contributing to the design, delivery, assurance and continuous improvement of a complex and highly secure network environment. We are looking for an experienced Senior Network Engineer with strong technical … across enterprise, data centre and security networking. You will play a key role within the network engineering team, providing technical leadership across both operational service delivery and project/change activities. You will be expected to take ownership of complex technical problems, develop robust network solutions and provide ...

measurable security outcomes. Youll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What you will do Act as a trusted technical … adviser throughout the sales lifecycle, from early discovery and qualification through solution design and proposal to handover to delivery Lead customer workshops to uncover business objectives, technical requirements, risks, adoption barriers and desired outcomes Translate customer requirements into high-level architectures, roadmaps, statements of work, demonstrations and proof ...

priorities, and resource planning to ensure support requests are handled efficiently. Coordinate site visits and remote support activities to maintain a consistent level of service across all locations. Provide coaching, mentoring, and technical guidance to team members, supporting their professional development. Promote a culture of excellent customer service, accountability, and continuous improvement. Work closely with site management teams to understand requirements and address IT-related issues. IT Service Delivery Ensure the effective delivery of IT support services across all offices, sites, and business locations. Monitor support queues, service levels, and key performance indicators ...

internal teams, external suppliers and technology partners, you will provide technical expertise, drive innovation and identify opportunities for continuous improvement across network infrastructure and service delivery. This is an excellent opportunity for a technically strong professional who enjoys solving complex problems, influencing technical decisions and helping shape the future … technical information and recommending appropriate solutions. Driving continuous improvement and innovation across network infrastructure and architecture, evaluating emerging technologies and identifying opportunities to enhance service delivery. Ensuring network solutions align with business objectives and digital strategy, identifying potential risks and recommending appropriate mitigation measures. Conducting impact assessments and quality ...

between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment. Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies. Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required. You will … demonstrate some of the following: Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role Must have experience delivering Jira Service Management implementations. Business analysis experience within system implementation, transformation or delivery-focused programmes. Experience within governance, service management or operational transformation environments. ...

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services ...

Hybrid | Up to £75,000 We are recruiting on behalf of a leading Insurance organisation looking for an experienced IT Support Lead to oversee service delivery and drive improvements across its IT support function. The role will combine IT operations, service management and stakeholder engagement, with responsibility … ensuring effective support, managing escalations and improving service performance. Key responsibilities: Oversee IT support operations and manage escalated incidents. Drive service improvements, reporting and performance management. Manage third-party support providers and service delivery. Support IT controls, audit requirements and compliance activities. Work with technical teams ...

support your future career. During your internship, you will contribute to meaningful projects and gain exposure to real-world business challenges. You may support service delivery, project management, business operations, customer experience initiatives, or software engineering activities, depending on your chosen pathway. This may involve working on client … focused projects, supporting business operations, contributing to service improvement initiatives, or helping deliver innovative technology solutions. At Capgemini, we are helping shape a new age of intelligence, partnering with clients across industries to harness AI, technology, and human potential to drive meaningful change. Working within multidisciplinary teams ...

HaloITSM Consultant | Config | Implementation | ITIL Principles | MSP | Reading, Hybrid | £70,000 Are you an experienced HaloITSM specialist looking to work on high-profile service management transformation projects for a market-leading consultancy? We're partnering with a globally recognised IT Service Management consultancy that helps organisations improve service delivery through best-practice ITSM processes, consultancy, training, support services and technology solutions. Due to continued growth and increasing demand for HaloITSM expertise, they're looking to add an experienced HaloITSM Consultant to their expanding professional services team. The Opportunity This is a client-facing consultancy role where ...

improvement of our information management and collaboration platforms. Manage the IT Helpdesk and act as the escalation point for complex technical issues. Introduce practical service management disciplines and performance standards, so service delivery is structured, repeatable and measurable. Drive continual improvement in service quality, resilience … compliance role. Practical experience of operating an ISO 27001-aligned management system and supporting external audits. Experience managing or leading an IT helpdesk or service desk, with a good understanding of service management practices. A solid technical background across Microsoft 365, SharePoint, Windows Server and endpoint management, with ...

Security and Defence sector? Akkodis is proud to be supporting a high-profile programme requiring experienced SC Cleared Network Project Managers to lead the delivery of large-scale networking initiatives within a secure government environment. This is an excellent opportunity to join a long-term programme focused on Routing … Switching delivery , working with multiple stakeholders across business, delivery, and technical teams to ensure successful project outcomes. If you're a Project Manager who enjoys working with a variety of stakeholders, driving projects, and delivering enterprise-scale network infrastructure projects from initiation through to completion. Your Impact * Lead ...

Advertisement: In-house Service Technician Location: High Wycombe, UK Working Pattern: Full Time - 40 hours a week Salary: £32K Our client, a renowned leader in the field of measuring and monitoring instruments, is seeking a dedicated In-house Service Technician to join their dynamic service team … technology and a knack for problem-solving, this could be the perfect opportunity for you! Key Responsibilities: Assess customer instruments upon arrival at the service lab, ensuring a thorough evaluation. Maintain accurate records of all operations in SAP and other systems, reflecting diligence and attention to detail. Perform service ...

Description About the Role As an Electrical Service Engineer within NOV's UK Aftermarket Service team, you will support the service, repair, inspection, installation and commissioning of NOV equipment at offshore and onshore customer locations worldwide. This is a home-based role within mainland UK with extensive … systems and variable frequency drives (VFDs). Depending on the work scope, you may work independently at customer locations or alongside mechanical and other Service Engineers as part of a multidisciplinary team. The role is highly customer-facing and requires a strong commitment to safety, quality and professional customer ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...