301 to 325 of 461 Service Delivery Jobs in the UK excluding London

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...

Available) Salary: £55,000 - £65,000 Job Type: Full-time, Permanent About the Role Hands-on IT Infrastructure Manager to lead the strategy, design, delivery, and operational management of our IT infrastructure estate. This is a key leadership role responsible for ensuring infrastructure services are secure, resilient, high-performing … Team, setting clear objectives and performance expectations. Ensure the infrastructure function has the skills, resources, and operational coverage required to support business needs. Drive service improvement, standardisation, automation, and operational efficiencies. Infrastructure Operations Take overall accountability for infrastructure availability, performance, capacity, resilience, and lifecycle management. Oversee the operation ...

continuous improvement Driving digital transformation, from cloud migration and automation to new systems that make people's jobs easier Overseeing infrastructure, networks, applications and service delivery so the business runs smoothly every day Strengthening cyber security, data protection and business continuity Managing the IT budget, suppliers and contracts … best value and service Working with leaders across the business to understand their challenges and find the right technology solutions Keeping the business ahead of the curve by exploring new tools, including AI and data-driven solutions WHAT WE'RE LOOKING FOR Proven experience leading an IT function ...

building adoptive families and empowering women, children, and parents to embrace a positive future. Join an outstanding adoption charity and award winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families for many different backgrounds. Position: IT & Operations Manager Location: Reading, Berkshire. … technology leadership, operational management and continuous improvement. Some responsibilities include; Ensure PACT’s technology, operational and facilities services are effective, secure and support the delivery of our high-quality services Manage a small team, providing leadership, support and direction and work collaboratively with colleagues across PACT, to ensure technology ...

Grafton delivers value through innovation and collaboration. Its Group IT team provides shared services for approximately 7,000 users, supporting infrastructure, applications, and project delivery to ensure operational excellence across the organization. Infrastructure Engineer: Responsibilities Proactive management and responding to alerts from monitoring platforms including the Office 365 Tenancy … premise and cloud infrastructure. Working in the Service Delivery function, providing Tier 3 & 4 support for Microsoft products, Meraki networks and Palo Alto firewalls. Manage and support the delivery of Infrastructure projects Design and implement new technologies, upgrades and enhancements System administration tasks, user and security administration ...

market research projects from brief to completion. Responsibilities include: * Leading, mentoring, and developing a client services team, supporting performance and career growth * Managing project delivery, ensuring studies are completed on time, within budget, and to a high standard * Acting as a senior escalation point for project and client challenges … identifying solutions and driving successful outcomes * Building strong relationships with clients and internal stakeholders to enhance service delivery * Monitoring team productivity, project quality, and commercial performance * Collaborating with senior leadership to improve processes, systems, and operational efficiency * Supporting the implementation of best practices across client services and project ...

analytics and future AI capabilities. Lead, develop and inspire the Data Engineering function, fostering a high-performing team culture and engineering excellence. Drive the delivery, adoption and continuous enhancement of the Azure Databricks Enterprise Data Platform. Establish a sustainable in-house data engineering capability, ensuring effective knowledge transfer from … risks and dependencies. Build team capability through coaching, mentoring, structured development and Databricks-focused training and accreditation. Manage technology partners, platform performance and service delivery, while supporting the retirement of legacy data solutions and reporting processes. What we`re looking for Proven experience leading and developing high-performing ...

senior technology leader, you will be responsible for managing the full life cycle of IT contracts and supplier agreements, ensuring maximum value, compliance, and service delivery across the organisation.Key responsibilities include: Managing IT contracts from initiation through to renewal, variation, and termination Acting as the primary contact … contract records and governance documentation Providing commercial and contractual advice to support projects and procurement activities Identifying opportunities for cost savings, risk mitigation, and service improvement Leading supplier review meetings and relationship management activities Producing performance and risk reports for senior stakeholders What you'll need to succeed Proven ...

ingenuity AND intelligent technology. That belief is embedded in everything we do. We call it the genius of the AND: deep expertise AND practical delivery, innovation AND responsibility, ambitious work AND sustainable careers. Through our Guide, Build and Equip approach, we help organisations embrace change, deliver meaningful impact … this, you will need to be able to: Have solid experience of managing and deploying production services in Azure covering all aspects of service delivery such as architecture design, infrastructure provisioning (IaC), CI/CD pipeline automation, high availability, monitoring, security, and cost optimization. Build and maintain ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

with scope, milestones, future state operating models and strategic objectives. Identify and escalate risks, gaps, issues and opportunities across functional areas, including impacts on service delivery, policy intent, data ownership and business readiness. Provide structured, evidence led analysis to support decision-making, framing options, implications and recommendations … tracking progress against critical path milestones from design through to readiness and transition into service. Coordinate with workstream and project leads to ensure functional delivery remains on track, balancing pace with quality and design integrity. Ensure functional risks and dependencies are visible at programme and departmental governance and actively ...

artificial intelligence (AI) solutions across the firm. This role will play a key part in designing, building, and maintaining trusted AI that enhances legal service delivery, knowledge management, and operational efficiency. It is ESSENTIAL for you to have extensive experience within the Microsoft Ecosystem. The role offers … purely a strategic AI/innovation person we are looking for, nor a traditional data scientist without strong software engineering and solution-delivery experience. This is a great opportunity and salary is dependent upon experience. Apply now for more details... ...

current and effective. Build strong, trusted relationships with internal stakeholders and external suppliers, with the ability to influence at senior levels. Deliver exceptional customer service to both internal teams and external partners, promoting clear and proactive communication. Promote continuous improvement in procurement procedures and working practices to enhance service delivery and efficiency. Manage IT category spend with high strategic impact, ensuring alignment with business goals and risk mitigation. Develop and implement category and demand strategies by engaging stakeholders to understand business needs and specifications. Lead commercial activities across the sourcing lifecycle, delivering value creation and minimising total ...

ServiceNow HRSD Solution Architect Seeking a ServiceNow HRSD Solution Architect to lead the transformation of an existing HR Service Delivery environment towards a scalable, maintainable, and ServiceNow best-practice operating model. The focus will be on reducing customisation, removing technical debt, increasing adoption ...

becoming a more proactive, data-driven organisation, moving away from traditional reactive ways of working towards a more efficient, accessible and forward-thinking service delivery model. Technology and data will play a critical role in enabling this change. As part of this investment, the business is looking ...

have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand ...

associated governance activities. Develop and maintain strong relationships with suppliers, partners, and internal stakeholders. Support contract negotiations, renewals, and performance reviews. Monitor supplier performance, service delivery, and contractual obligations. Identify, assess, and mitigate commercial, contractual, and operational risks. Establish and enhance commercial processes, controls, and reporting frameworks. Work ...

technologies. This role is perfect for someone who enjoys problem-solving, working directly with end users, and contributing to projects that enhance IT service delivery. Key Responsibilities Act as an escalation point for 1st Line queries, resolving complex issues efficiently. Support and administer Windows desktop and server environments. Troubleshoot ...

secure gateway solutions, influencing technical designs, and collaborating with Solution Architects, Engineering Leads, SOC teams, and operational support functions to ensure secure and reliable service delivery. The Role As a Application Security Architect, you'll play a key role in the design, implementation and ongoing support of secure gateway ...

wider identity operations during periods of increased demand. Automation and improvement • Develop PowerShell automation for identity infrastructure administration. • Improve platform performance, operational efficiency and service delivery. • Contribute to vulnerability remediation, security improvements and infrastructure modernisation. • Maintain technical documentation, operational procedures and support runbooks. Essential skills and experience Active Directory ...

security events where required. Assisting with vulnerability assessments, penetration testing activities and technical security reviews. Identifying opportunities to improve assurance processes, procedures and service delivery. Maintaining awareness of emerging threats, industry standards and evolving assurance methodologies. Contributing to wider cyber security activities and security improvement initiatives across the business. ...

This is a highly technical, hands-on role where you will manage the entire lifecycle of security incidents and support Security Operation Center (SOC) service delivery. Automation is a key target in our response activities, and your ideas will help drive our threat detection capabilities to a new dimension ...

driving accountability, capability development and continuous improvement. Strengthen cross-functional working by improving communication, knowledge sharing and coordination across technical disciplines. Set clear objectives, service expectations and measurable priorities, monitoring performance and addressing barriers to reliable delivery. Coach and mentor team members through regular one-to-ones, performance reviews … Individual Development Plans, strengthening capability, confidence and ownership. Provide visible and accountable leadership, setting clear standards for behaviour, collaboration, service delivery and operational ownership. Lead the team confidently through organisational and technical change, communicating direction clearly, gaining commitment and embedding new ways of working. Make timely, evidence-based ...

application developers and specialist application support. Main duties of the job We are looking for an enthusiastic and motivated individual to join our ICT Service Delivery team to provide first line support to the Trust. You will be responsible for the logging of ICT support calls … timely and efficient manner in accordance with Trust ICT Service standards. The post involves responding to phone calls and e-mail requests via the ICT call system, logging the calls in the ICT call logging system, providing basic triage to calls and escalating issues to senior engineers. Good customer ...

test rigs, networks, peripherals and supporting servers. Working independently within established standards, the role handles complex escalations, guides colleagues and contributes to projects and service improvements. Working Hours and Shift Requirements The role works rotating early (06h0014h00) and late (14h0022h00) shifts. Occasional additional support may be required for critical … incidents, planned changes or business continuity, subject to company arrangements. Key responsibilities Specialist Support and Service Delivery Own and resolve complex incidents and requests affecting manufacturing IT and operational technology within agreed priorities and service levels. Diagnose faults across shop-floor devices, Windows platforms, applications, networks, peripherals ...