301 to 325 of 470 Service Delivery Jobs in the UK excluding London

full-time basis. The primary focus of this role is to facilitate the adoption of new tools and solutions to elevate legal service delivery within the firm. Key Responsibilities: - Cultivating strong relationships with lawyers firm-wide. - Developing and executing engagement strategies. - Aligning initiatives with the firm's strategic ...

optimisation initiatives. Lead and mentor a team of professionals within the technology department. Manage budgets and allocate resources effectively. Drive innovation to improve service delivery and user satisfaction. Profile A successful Head of Optimisation should have: Proven expertise in leading optimisation strategies within the public sector or similar ...

security protocols are in place, including network security measures such as firewalls, VPNs - Develop and implement IT policies aligned with ITIL standards to optimise service delivery and operational efficiency. - Analyse system performance metrics to identify areas for improvement; prepare reports for senior management - Work proactively to minimise downtime ...

Industry Insight: Maintain a strong awareness of the IT industry, competitor offerings, and emerging trends to inform strategy. Internal Collaboration: Work closely with technical, service delivery, and leadership teams to ensure solutions are commercially sound and operationally deliverable. Pipeline Management & Reporting: Maintain accurate CRM records, manage sales forecasts ...

other events. Essential Skills & Experience: Experienced Senior Technical Pre-Sales Engineer or Solutions Architect. Previous experience in an MSP with understanding of managed services delivery challenges. Broad technical knowledge across IT infrastructure, networking, security, cloud, and enterprise systems. Strong customer-facing experience in pre-sales, consultancy, or technical delivery. ...

problems. Expertise in statistical modelling, predictive analytics, clustering, classification, and regression techniques. Strong background in data mining, pattern recognition, and anomaly detection to improve service delivery. Proficient in Python, R, or other relevant programming languages used for data science. Strong skills in SQL and experience working with large databases ...

Build trusted relationships with decision-makers at construction and project management firms. Act as the primary point of contact for client accounts, ensuring excellent service delivery and responsiveness. Conduct regular account reviews to deepen client engagement and identify cross-sell/upsell opportunities. Market Insight & Strategy Provide strategic … input into service offerings and pricing to maintain market leadership. Collaboration & Reporting Work closely with internal recruitment consultants to align client needs with candidate delivery. Prepare sales forecasts, performance metrics, and regular reports for senior leadership. Skills & Experience Required: Essential: Proven track record in B2B sales or business development ...

customer support Integrate and optimise applications within customer environments Provide SSRS reporting, T-SQL, and VBA-based solutions Resolve complex technical issues and support service delivery Deliver training and guidance to end users Support internal technical support when not travelling Travel across Europe, the Middle East, and occasionally … globally Required Experience Customer-facing technical or field service background (~8+ years) Strong SSRS, Transact-SQL, and VBA skills Experience in technical implementation or application support Strong stakeholder communication and training capability Ability to travel frequently and work independently UK right to work and eligibility for security clearance Nice ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle - from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle — from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service providers delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk … deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid working (3 days in/2 days remote after probation), 25–30 days holiday + bank ...

team. It will suit someone who enjoys building structure, coordinating senior stakeholders, and driving progress across multiple workstreams without needing a large delivery team beneath them. The Role The initial priority is ownership of a multi-year Corporate Affairs technology transformation programme, coordinating activity across brand, content, communications, research … structural initiatives as the function matures. Key responsibilities Technology & digital transformation Lead the Corporate Affairs technology transformation programme, from business case through to delivery oversight Review existing tools and define what should be retired, replaced or scaled into enterprise platforms Design a clear roadmap to 2030, including workstreams, dependencies ...

execute a strategic business development plan to identify and secure new business opportunities. Proactively manage and grow a portfolio of key accounts, ensuring exceptional service delivery and maintaining strong client relationships. Conduct market research to identify potential clients, understand market trends, and stay ahead of competitors. Prepare … clients. Negotiate contracts, pricing, and terms with new and existing clients, ensuring alignment with company objectives. Collaborate with internal teams, including operations and customer service, to ensure client needs are met effectively. Monitor and report on sales performance, market conditions, and client feedback, providing insights to senior management. Represent ...

core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing … Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. ...

core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing … Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

workstreams, you will: Lead business and systems analysis activity across change and improvement initiatives Map, analyse and redesign processes to drive efficiency, productivity and service improvement Elicit, define and translate business and technical requirements Analyse complex data and translate findings into clear insights and recommendations Support the design, testing … technical information into clear, meaningful insights for business stakeholders Bring a collaborative, proactive approach and enjoy influencing positive change Have experience working with structured delivery methodologies such as Agile, Waterfall or hybrid approaches Experience working within complex environments would be beneficial. Why Apply? This is a fantastic opportunity ...

offer great opportunities for growth, development and career progression. After all, its our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love. About the role We are looking for an Operational IT Manager to join our IT team. … with all aspects of IT Systems in an operational environment, planning, delivering race day and event operations, operational matters, end user support, process documentation, service desk & asset management & Engineer team rota. The successful candidate will also provide operational management support to the Head of IT, acting as deputy when ...

Cybersecurity who will lead and manage the design, build, operation, support, and security of a company's technology and information systems. This role oversees Service Delivery, Technical Services, Information Systems, and Cybersecurity, as well as the solutions and systems architecture team. Working closely with the IT Director … minimise cyber-attack risks. Oversee operational aspects of Business Systems. Stakeholder Management: Will maintain strong relationships with Regional Business Management Teams and Central Service Heads of Function. Will expect to spend an average of 20% of time within Regional, Sales and Site offices. Will deputise for the Group ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work ...

Working closely with senior leaders, suppliers and programme boards, you'll turn complex business needs into practical, value-for-money digital solutions that enhance service delivery and outcomes for residents. What you'll be doing Set and deliver the Housing Technology roadmap , driving digital innovation, transformation and continuous … overall responsibility for a multi-disciplinary team of c.20+. Oversee a complex portfolio of systems and projects , including upgrades, integrations and new implementations, ensuring delivery to time, budget and quality. Provide senior governance and assurance , covering procurement, reporting, programme boards, risk management and compliance with public sector frameworks. ...

London-based team • Ensure uptime, performance, and security of internal systems and infrastructure • Implement best-practice processes, tooling, and documentation • Drive continuous improvement across service delivery and incident response Client-Facing Support • Act as a senior technical escalation point for external clients • Support the deployment, configuration, and optimisation … company’s technology solutions • Work closely with front-office and infrastructure teams within banks and hedge funds • Ensure service levels, regulatory expectations, and client-side operational standards are consistently met • Build trusted relationships with senior technology stakeholders across the client base Solution Implementation • Lead technical implementation projects ...

Hiring! Out-of-Home Network Operations Manager Location Agile - Regular travel to the North West Ready to shape the future of Out-of-Home delivery? Join the Evri Out of Home Team. This is your chance to lead one of the most ambitious logistics transformations in the industry. … evolution of Evri's New OOH network. From pre-launch planning to post-launch optimisation, you'll own network performance, cost control and service delivery—ensuring the operation is fit for today and ready for tomorrow. As the Network Operations Manager you'll operate at a national, network ...

organisation for an experienced IT Support Lead. This role is critical in supporting regulated laboratory environments, ensuring data integrity, system compliance, and robust IT service delivery across laboratory and enterprise systems. Key Responsibilities Administer Chromatography Data Systems (CDS), including Empower, with responsibility for user account management, system backups … Assurance and laboratory teams to ensure data integrity and full compliance with audit trail requirements. Coordinate with external vendors regarding system upgrades, patches, and service-level agreements. Implement and maintain validated states for computerized systems in compliance with GxP, 21 CFR Part 11, and EU Annex 11. Develop, execute ...

Data Engineer - Inside IR35 - Remote A strong Data Engineer is required to work on a Data Transformation workstream within a complex, end-to-end service delivery environment. The role supports a programme focused on modernising and transforming a large-scale national service through secure, scalable, and data ...