301 to 325 of 549 Service Delivery Jobs in the UK excluding London

visits) Salary: £50,000 £65,000 + company car Type: Permanent, full-time Were working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … Role Providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Delivering hands-on engineering and technical leadership Acting as the senior escalation point across ...

role combines hands-on security engineering with governance, policy creation, monitoring, and operational support. Working closely with engineering teams, SOC providers, and managed service partners, you will help ensure OT systems remain secure, compliant, and aligned to industry frameworks such as IEC 62443, NIST CSF, CAF, and ISO 27001. … week notice period Desirable OT asset discovery and monitoring tool experience Exposure to NIS regulations/UK CAF compliance Experience with ITSM and service delivery processes One stage interview process, via MS Teams. ...

Technical Consultant Nr. Tunbridge Wells to £55k Opportunity to progress your career as a Technical Consultant for a successful IT Managed Service Provider. As a Technical Consultant you will take a lead role in client onboarding, technical delivery and advanced support. This is a highly visible, client-facing … position that combines hands-on technical expertise with project ownership, offering the opportunity to make a significant impact on both customer experience and service quality. You will lead the end-to-end onboarding of new clients, from initial technical assessments and site visits through to system migrations and successful ...

reducing reliance on legacy infrastructure and helping drive an automation-first approach across the business. You'll work closely with infrastructure, networking, security and delivery teams to build resilient, secure platforms that support business growth and innovation. Key Responsibilities Design, implement and support cloud infrastructure across Azure … highly available platform solutions Automate infrastructure deployment and management using Infrastructure as Code (IaC) Develop and maintain CI/CD pipelines to support efficient delivery Support cloud migrations and infrastructure modernisation projects Work closely with networking, security and operational teams to maintain service reliability Troubleshoot and resolve complex ...

amount of effort. The team is made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. Why Join? Shape the future of compliance technology by spearheading transformative initiatives that integrate workflow automation, data analytics, and interactive dashboards. Influence senior leadership and client decision ...

organisational priorities. Key Responsibilities: As the ICT Applications Officer Team Leader, you will be responsible for a team of ICT Application Officers and Service Management with our third-party suppliers. Using your IT & Service skills, developing your knowledge of the products, and experience of service delivery ...

Salary: £50,000 – £65,000 + company car Type: Permanent, full-time We’re working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

/3rd line infrastructure support across servers, networking, cloud, and end-user environments Manage and resolve incidents through the ITSM platform, ensuring excellent service delivery Maintain and support Windows Server environments, virtual infrastructure, and Microsoft 365 technologies Configure, troubleshoot, and support networking technologies including firewalls, VPNs, VLANs ...

first point of contact for IT support across the business, handling a wide range of technical issues while ensuring a high standard of service delivery and documentation. Working closely with the wider IT team, you'll support users both locally and across the wider organisation. Key Responsibilities Provide ...

management of technical publications for the installation and maintenance of interior equipment. Key Responsibilities: Create and maintain Technical Publications, including Component Maintenance Manuals (CMMs), Service Information Letters (SILs), Crew Training Manuals, Maintenance Training Manuals, Installation Instructions, and Service Bulletins (SBs). Understand and comply with industry standards … company's quality standards. Liaise with Engineering, Manufacturing, Quality, Configuration, and Customer Support as necessary. Key Performance Measures: Set performance KPIs to ensure quality service delivery in a timely manner. Achieve On Time Delivery (OTD) for engineering deliverables. Key Challenges: Deliver high-quality technical publications meeting industry ...

Senior IT Technician Nr. Tunbridge Wells to £55k Opportunity to progress your career as a Senior IT Technician for a successful IT Managed Service Provider. As a Senior IT Technician you will take a lead role in client onboarding, technical delivery and advanced support. This is a highly … facing position that combines hands-on technical expertise with project ownership, offering the opportunity to make a significant impact on both customer experience and service quality. You will lead the end-to-end onboarding of new clients, from initial technical assessments and site visits through to system migrations ...

driven, and designed around the needs of staff and leaders. Key responsibilities include: Leading a complex portfolio of transformation programmes from design through to delivery Developing and delivering a Digital & AI transformation roadmap aligned to organisational priorities Driving adoption of digital self-service, workflow automation, and AI-supported … data, and ideally AI-enabled solutions Effective stakeholder engagement skills, with the ability to influence at senior levels and navigate complexity Proven programme governance, delivery, and benefits realisation expertise High resilience and the ability to lead through ambiguity and change A strong ethical mindset, particularly in relation to data ...

Role: IT Helpdesk Manager Location: Kent (on-site) Salary: £40,000-£50,000 Permanent, Full-Time The Company A well-established managed service provider supporting a broad client base across the UK. The business has recently expanded and is building out its operational leadership team to support continued growth. … strong technical capability behind it. The Role We are looking for an organised and capable Helpdesk Manager to take ownership of day-to-day service desk operations. This is primarily a people and process leadership role, you will manage a team of six technicians, ensure work is allocated effectively ...

join a growing MSP and take ownership of procurement across hardware, software, licensing and services. * Senior-level role working closely with Sales, Finance, Service Delivery, Technical and Operations teams. * Hands-on position covering supplier management, purchasing, order fulfilment, vendor relationships and procurement governance. * Salary … plus benefits. * To apply, please email Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced IT Procurement Manager to take ownership of procurement operations ...

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join … Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You’ll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level ...

looking for principal-level Cisco network engineers (CCIE/CCNP) operating at the top of their field. This is far more than a technical delivery role. You'll be a trusted technical authority , responsible for shaping technology roadmaps , influencing network transformation programmes , and guiding senior customer stakeholders … leadership, customer engagement and network transformation. Whilst retaining deep technical credibility, you'll operate at principal level, influencing architecture decisions, shaping technical roadmaps, driving service improvement initiatives and acting as the senior technical escalation point for both customer and external stakeholders. You'll work closely with Technical Directors, Solution ...

seeking an experienced IT Helpdesk Manager/Helpdesk Team Leader to lead a team of support engineers whilst remaining actively involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking … next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 7 - 10 support engineers, you will be responsible for the day-to-day management ...

Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting service delivery improvements. We're seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You'll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when needed ...

Role: Senior IT Technician Salary: Up to £40,000 Location: Tunbridge Wells Setup: Full Time | Permanent Our client is a well-established managed service provider with a long track record of delivering tailored IT solutions to businesses across the UK. They work as a genuine extension of their clients … knowledge (Intune, Purview, Security, Azure, Entra) * Working knowledge of GDPR, ITIL-aligned systems and security best practice * A collaborative approach to leadership and service delivery * Able to juggle multiple priorities and complex technical challenges * Excellent documentation, planning and client communication skills Nice to Have (Not Essential) * Certifications ...

line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...

Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible bank holidays … option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major high-street ...

road network perform at its best in all conditions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related … undertake technical design and analysis, including signal timings, configurations and CAD drawings, carry out site observations and commissioning activities, and manage elements of project delivery from strategy development through to implementation, stakeholder engagement and document management. This role is ideal for someone who thrives on solving complex problems ...

this role exists. The VP of Customer Operations is the senior leader accountable for everything that happens after a customer signs — from onboarding and delivery through to support, success, and long‐term retention. With OneAdvanced's ARR growth accelerating and our portfolio of sector products on our platform expanding … scaling SaaS business. Operational Excellence & Customer Experience lead and continuously evolve customer operations across all sector portfolios, building scalable, efficient, and consistently high‐quality service delivery that keeps pace with our growth. define and implement metrics‐driven processes that reduce friction, elevate satisfaction, and create a seamless experience ...

seeking a motivated and enthusiastic Primary IT Support Apprentice (Level 3 Information Communication Technician) to join our Central IT Team, supporting the delivery and development of high-quality IT services across our Trust, with a particular focus on our Primary Schools and Central Team. Role Working alongside our experienced … responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards. Main Duties and Responsibilities: Provide first-line IT support to staff ...