351 to 375 of 663 Service Delivery Jobs in the UK excluding London

incidents, including initial investigation, containment support, evidence collection and escalation according to the agreed process Support day-to-day IT element configuration and service delivery activities within the customer environment. Prepare, deploy, replace and support PCs, mobile phones, peripheral devices and standard end-user IT equipment. Install, configure … assigned by the line manager, provided they are consistent with the agreed operational support scope. Occasional international travel may be required. Requirements: Proven customer service experience in an onsite IT support or helpdesk environment Experience providing 1st and 2nd line support for end users, including PCs, mobile phones, peripherals ...

Manager, you will oversee all aspects of the practice, including Strategic and operational planning Financial management and income optimisation Human resources and workforce planning Service delivery and patient engagement Clinical governance and quality improvement Information technology and data management Health and Safety compliance About us The Edlington Practice … with patients and their carers or representative. Effective working relationships with GPs and allied healthcare professionals. Responding to transformation and changes in primary care service delivery. Person Specification Experience Essential Essential Flexibility to work outside of core office hours Disclosure barring service [DBS] check Access to own transport ...

role: Support the administration, optimisation, and continuous improvement of payroll and workforce management systems to ensure data accuracy, system efficiency, and excellent service delivery across the business. Work closely with Payroll, HR, Finance, and operational stakeholders to maximise the effectiveness of key systems including Zellis Payroll, UKG Workforce … data extraction techniques. Experience supporting business change and continuous improvement initiatives. Benefits: Competitive salary Pension scheme Employee discount Cycle to Work scheme Long service awards Career development opportunities within a growing national business If you're looking to combine your payroll systems knowledge with data analysis and process improvement ...

efficiency, and support the organisation's commitment to operational excellence. The successful candidate will have the chance to influence impactful projects that underpin critical service delivery, working within a forward-looking company at the forefront of technological advancement. Responsibilities: Lead the planning, execution, and delivery of repairs ...

efficiency, and support the organisation's commitment to operational excellence. The successful candidate will have the chance to influence impactful projects that underpin critical service delivery, working within a forward-looking company at the forefront of technological advancement. Responsibilities: Lead the planning, execution, and delivery of repairs ...

efficiency, and support the organisation's commitment to operational excellence. The successful candidate will have the chance to influence impactful projects that underpin critical service delivery, working within a forward-looking company at the forefront of technological advancement. Responsibilities: Lead the planning, execution, and delivery of repairs ...

road safety, reduces insurance costs and enables advanced fleet intelligence. We're looking for a Project Manager to lead the end-to-end operational delivery of new and existing products and services, ensuring they are successfully introduced, embedded and scaled across the business. This is a highly cross-functional … complex projects, working with multiple teams, solving problems and making sure products land successfully in the real world. Key responsibilities Lead the operational delivery of products and services from planning through to rollout and optimisation. Coordinate cross-functional activity across Product, Engineering, Sales, Marketing, Customer Success, Support, Operations ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

Payable teams. Performance, Risk & Compliance Monitor and enhance PPPR statistics, working closely with regional AP teams to improve Days to Pay performance and overall service delivery. Ensure new systems and processes comply with financial regulations and internal control requirements. Identify and mitigate project and operational risks. Support fraud prevention ...

North-West Genomic Laboratory Hub (NWGLH), is seeking an experienced Lead Bioinformatician to provide strategic and operational leadership across the North-West Genomic Medicine Service (NW GMS). This senior role will lead the design, development and delivery of bioinformatics pipelines and infrastructure to support genomic diagnostics across … maintain bioinformatics pipelines for NGS and WGS. Ensure compliance with ISO 15189 and data governance standards. Lead and develop multidisciplinary bioinformatics teams. Ensure timely delivery of clinical bioinformatics outputs. Establish systems for secure storage and management of large genomic datasets. Collaborate with national organisations including Genomics England ...

management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing … plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency Foster a proactive, service-oriented culture within the IT function Financial & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier ...

ITGC matters, providing leadership, guidance, and assurance across the controls environment while supporting the organisation's wider risk and governance objectives. Responsibilities Lead the delivery and ongoing development of the IT General Controls framework across the agreed application estate Own the planning, scheduling, and oversight of ITGC testing activities … ensuring delivery against agreed timelines Act as the primary point of contact for ITGC matters across Group Finance, Technology, Risk, and Audit stakeholders Coordinate system owners and support teams to secure access, evidence, and support for controls testing and assurance activities Oversee the execution and quality assurance of ITGC ...

Observability Engineer Are you an experienced Observability Engineer with a passion for improving service performance, resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across our technology … networks, platforms and applications. You will ensure services are measurable, visible and proactively managed through effective telemetry, monitoring, alerting and reporting. Working closely with Service Delivery and technical teams, you will embed observability best practices into both existing and new services, providing actionable insights that improve performance, resilience ...

emerging technologies across MMS by building cross-functional strategies that improve operational efficiency, quality, and business outcomes. This role will partner closely with operational service line leaders to identify opportunities for AI adoption, drive organizational change, and implement innovative technology solutions while ensuring appropriate governance and regulatory compliance. Core … Responsibilities Technology Innovation: Drive the evaluation, development, and implementation of AI, machine learning, automation, and emerging technologies to improve operational efficiency, service delivery, and innovation across all MMS service lines. Process and Automation Efficiency: Focus on efficiency and quality gains through process optimization and automation (e.g., cost ...

emerging technologies across MMS by building cross-functional strategies that improve operational efficiency, quality, and business outcomes. This role will partner closely with operational service line leaders to identify opportunities for AI adoption, drive organizational change, and implement innovative technology solutions while ensuring appropriate governance and regulatory compliance. Core … Responsibilities Technology Innovation: Drive the evaluation, development, and implementation of AI, machine learning, automation, and emerging technologies to improve operational efficiency, service delivery, and innovation across all MMS service lines. Process and Automation Efficiency: Focus on efficiency and quality gains through process optimization and automation (e.g., cost ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality ...

supporting organisational objectives and maintaining compliance with relevant policies and legislation. Key Responsibilities IT & Infrastructure Manage the relationship and performance of the external Managed Service Provider (MSP), including SLA monitoring and service reviews. Oversee IT security, Cyber Essentials accreditation, IT assets, user access controls, backups, and disaster recovery … users. Line manage the Fleet Administrator and provide support to stakeholders. Contracts & Supplier Management Manage supplier relationships, contract renewals, and the contract register. Monitor service delivery, negotiate value for money, and approve invoices in a timely manner. Support budget management and work closely with Finance on supplier accounts. ...

supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Senior Project Manager at Hyde, you will lead the successful delivery of complex technology projects from inception through to completion. You will work closely with stakeholders across the organisation to ensure projects are delivered … time, within budget and to the required quality standards, while supporting Hyde’s wider technology and business goals. Key Duties Lead the planning and delivery of complex IT projects, including scope, objectives, schedules, budgets and resources. Manage project teams, third-party suppliers and internal stakeholders to ensure clear communication ...

technical issues. Partner closely with Product, Professional Services, Relationship Management and Sales teams to ensure effective resolution of customer challenges. Oversee support operations, ensuring service levels, response times and customer satisfaction targets are consistently achieved. Identify opportunities to improve support processes, tooling, automation and operational efficiency. Provide leadership during … major incidents, coordinating cross‐functional teams and stakeholder communications. Analyze support trends, root causes and service metrics to drive proactive improvements. Support strategic initiatives relating to platform reliability, scalability and client experience. Skills and Experience Proven experience leading and developing technical support, service delivery, operations or customer ...

offers a collaborative and intellectually stimulating environment where operational excellence is highly valued. This position will play a pivotal role in ensuring the effective delivery, governance and continuous improvement of employee benefits programmes. Acting as the operational lead for benefits administration, the successful candidate will help shape best-practice … administration of employee benefits programmes, ensuring accurate processing of enrolments, life events and employee departures. Manage relationships with external benefits providers, monitoring service delivery and driving operational improvements where required. Oversee the maintenance and optimisation of benefits platforms and systems, supporting enhancements, testing activities and implementation projects. ...

Rullion are looking to recruit for the following position Standard Service Business Project Manager Lincoln Teal Park Hybrid ASAP Start Duration 24 Months+ Inside IR35 PAYE £20.79-£23.39 Per hour/Umbrella Rate can also be provided. Monday to Friday 37 hours per week. Gas Turbine or similar industry … experience required. Job Description Responsible for the delivery of Spare Parts (Chargeable, LTP, Spares with Main Engines and spares deliveries for Retrofit orders) and/or Factory Overhauls (Major and minor item repair) as well as Site Overhauls. for given group of customers and/or SGT fleet. Responsible ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely … resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform ...

resilient. You will lead a team of infrastructure engineers, manage key outsourced technology partners, and work closely with colleagues across Cloud, Security and Service Delivery to continuously improve our global technology estate. Key Responsibilities Lead and develop a global Infrastructure Engineering team. Oversee Azure cloud and hybrid infrastructure … operations. Ensure high availability of business-critical platforms. Manage outsourced NOC and infrastructure service providers. Drive infrastructure performance, capacity planning and continual improvement. Lead disaster recovery testing and operational resilience. Maintain infrastructure security and regulatory compliance. Support ongoing cloud migration and infrastructure modernisation. Qualifications, Skills & Attributes What ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...