351 to 375 of 900 Service Delivery Jobs in the UK excluding London

Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently … managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with … IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

design, configuration, support, management and security of a comprehensive on-premise and cloud IP network, infrastructure and services. They will be responsible for strategic planning, day to day operations, delivery of new services, and capacity planning to ensure the broadcast and business IT infrastructure and support teams meet current and future production and engineering requirements. The Head of IT … Responsible for on-premises Broadcast and corporate IT infrastructure, systems, security and services. Monitor and optimise high-bandwidth, low-latency media networks, addressing issues related to multicast, Quality of Service (QoS), and redundancy protocols Assist in development of future cloud workflows, security and services Support and troubleshoot ST 2110 media networks utilising Arista network switches, including configuration and maintenance … and input to the IT strategy Manage and deliver Broadcast IT projects, engage and communicate with stakeholders Manage team workloads, priorities, and escalations Provide technical leadership in response to service impacting issues Maintain comprehensive documentation of system configurations, network diagrams, and standard operating procedures. Collaborate with cross-functional teams to integrate broadcast equipment into IP-based workflows Stay abreast More ❯

Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Do have experience of managing and optimising the performance of a technical service and sales team? Do you have knowledge of working with Doors or Doorsets, or experience of building regulations, building product enquiries, orders and estimating? Do you want to apply … the performance of our teams handling commercial door set quotes, door kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The Technical Services Manager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross … functional collaboration, and leveraging data-driven insights to support continuous improvement. Ultimately, the Technical Services Manager is responsible for ensuring seamless operations, high-quality service delivery, and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis More ❯

the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during … these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications. The Technical … Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors. Operate all systems within the facility More ❯

Tax Manager to join our expanding Corporate Tax team. This role will give you the opportunity to work with and advise a range of clients in relation to the delivery of our R&D Tax Relief proposition. Thispositioncanoffer a clear progression path and will enable you to develop your knowledge and experience further through the completion of interesting assignments … as part of a full service accounting, tax and advisory firm. You will need to be passionate about delivering an excellent service to clients and will enjoy working as part of a team, which you will help to run and shape. Key responsibilities will include: Working with clients to identify opportunities for R&D tax relief/credits … Bishop Fleming's services, integrating R&D advice with the firm's broader offerings. Leading the training and development of the wider tax team to support R&D Tax service delivery and advance their career growth at Bishop Fleming. Participating in delivering other tax advisory and compliance services, offering a chance to broaden tax expertise. Enjoying a tailored More ❯

be responsible for the management of IT Suppliers and their services, ensuring they deliver to their contractual commitments. The Head of Strategic Supplier Management will report directly into the Service Delivery Director and will drive cohesion and standardisation across the IT organisation. You will use your experience and expertise within Supplier Relationship Management to be successful in the … of the suppliers. You will work closely with our procurement team to ensure appropriate supplier selection, on-boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships … outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of Service Management software, preferably ServiceNow Effective Supplier Management focussing on continual service improvement and ensuring continued alignment with a changing Business. Professionalism, tenacity, and attention to detail particularly with performance reporting Strong interpersonal, management and influencing skills An extensive understanding More ❯

Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We’re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT … in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation. Keywords: IT Sales, Business Development Manager, Managed Service Provider, MSP, Microsoft Licensing, Cloud Sales, CSP Sales, Professional Services Sales, Microsoft 365, Azure, Cyber Security Sales, Leeds IT Jobs, Hybrid Sales Role, Technical Sales, SaaS Sales, IT Solutions More ❯

driven consultancy is hiring Senior Product Managers to help their clients solve complex challenges. As a senior voice in their Product team, you'll lead cross-functional teams, shape service delivery strategies, and ensure every decision keeps real users at the core. This role goes beyond managing backlogs - it's about inspiring teams, navigating ambiguity, and delivering measurable … value. What You'll Be Doing Own and define product strategy, vision, and roadmaps Guide teams through discovery to delivery, ensuring alignment with user needs and client goals Prioritise work that maximises impact, not just output Engage senior stakeholders and build consensus in complex environments Lead multidisciplinary teams and coach others in product thinking Champion agile principles and user … centred design Balance delivery constraints with creativity and clear decision-making What You'll Bring Significant experience in product management, ideally across consultancy or public sector environments Strong leadership across agile teams - delivery managers, designers, developers, and more Clear, confident communication with both stakeholders and delivery teams A track record of translating user needs into product success More ❯

and supportive work environment. This role involves working with a wide range of technologies and services from secure APIs to scalable cloud applications while gaining valuable experience in agile delivery, DevOps and cloud architecture. You'll be joining a forward-thinking organisation with a fantastic culture. They offer flexible working hours, a hybrid work model and a strong focus … your skills and progress your career. If you're curious about how large-scale digital systems are designed and want to develop your expertise in cloud development and secure service delivery, this is the perfect role for you! Key responsibilities include: Designing and building modern applications using C#, Python and Microsoft Azure Working with QA engineers and product … microservices and secure software design Bonus if you have experience working in a regulated or high-security environment If you have a passion for software engineering and an innovative, delivery-focused mindset then we'd love to hear from you. Apply now to take the next step in your career More ❯

and supportive work environment. This role involves working with a wide range of technologies and services from secure APIs to scalable cloud applications while gaining valuable experience in agile delivery, DevOps and cloud architecture. You'll be joining a forward-thinking organisation with a fantastic culture. They offer flexible working hours, a hybrid work model and a strong focus … your skills and progress your career. If you're curious about how large-scale digital systems are designed and want to develop your expertise in cloud development and secure service delivery, this is the perfect role for you! Key responsibilities include: Designing and building modern applications using C#, Python and Microsoft Azure Working with QA engineers and product … microservices and secure software design Bonus if you have experience working in a regulated or high-security environment If you have a passion for software engineering and an innovative, delivery-focused mindset then we'd love to hear from you. Apply now to take the next step in your career More ❯

resolve escalations Maintain, update, and secure D365 and Power Platform configurations Deliver small changes and enhancements in an agile, DevOps-enabled environment Manage incidents, problems, and risks related to service delivery and cybersecurity Build and configure workflows, automations, APIs, and integrations Drive process improvements and efficiency gains across teams Lead platform audits, asset management, service catalogue updates … based business solutions Knowledge of security principles and compliance best practices Skilled in platform governance, auditing, and performance monitoring Experience using tools like Azure DevOps, system monitoring toolsets, and service desk software This is your chance to make a meaningful impact - leading a team, shaping the future of our technology services, and helping the business grow through smarter use More ❯

Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT More ❯

projects and programmes in motion. This ensures alignment, transparency, and execution across both central and club-level initiatives. Your Impact 1.Programme Coordination and Governance: Ensure alignment, visibility, and effective delivery of all strategic and functional initiatives by maintaining a clear programme roadmap, leveraging tools for transparency, and holding regular stakeholder meetings to capture requirements and manage risks. 2. People … acting as a project manager. Guide other members of the People Team in the build of people experience journeys to drive consistency in approach 3. Best-Practice Customer Experience: Delivery of People Services solutions across the Group, ensuring that service delivery is customer-focused, efficient, and measurable from small queries to significant moments that matter. Continuously measure … People Services customer experience to evolve the delivery of the team. 4. Cyclical People Team Activity: Accountable for coordinating the communications and processes of cyclical activity that is managed by the People Services Team, allowing the team to be proactive in the management of repeating activity in the team 5. Shared and Connected Processes: Work with colleagues in the More ❯

strategy. The role involves cross-functional collaboration with business, engineering, and security to support digital transformation, managing Technical Engineers and DPE, overseeing the cloud estate, and ensuring effective workload delivery through value streams and the Change Delivery Framework. Ideal Candidate: We're looking for someone with strong server side experience in software design and implementation, including being able … with business and platform requirements. Additionally, you'll demonstrate experience of Lead design and engineering of scalable, secure Azure cloud, data, and automation platforms. Oversee Azure estate and cloud service delivery with third-party providers and internal teams. Drive automation and RPA strategy using Azure Automation, Power Automate, and IaC tools. Manage Technical Engineers, Data Platform Engineers, and More ❯

that enables digital Britain. This is achieved by providing Transmission and Operational Services to EE/BT and Three. MBNL’s Technical Services team manages technical planning and virtual delivery activity across the shared network and carries out some configuration work on the shareholders unilateral estates by request. Reporting to the Head of Transmission, this role is responsible for … managing multiple moving parts in a dynamic environment. Managing and motivating external partners and contract resources to hit targets across cost, time, and quality. Taking swift action to address delivery underperformance, implementing recovery strategies and escalating issues when needed. Overseeing supplier performance through structured reviews, reporting, and governance meetings. Proactively reforecasting budgets and collaborating with finance and programme teams … to keep things on track. Ensuring stakeholder alignment on site rollout plans, timeframes, and evolving requirements. Championing exceptional service delivery internally and externally—always raising the bar. Embodying and promoting The MBNL Way —being a visible role model, change agent, and continuous improver. What you'll bring to the role: Must-haves: Proven line management experience and strong More ❯

needs, all while mentoring junior team members and communicating effectively with customers. The successful candidate will contribute to the team by delivering the high level of technical customer support service, delivering on Tela's values of providing exceptional customer care. Key Objectives This job role involves providing advanced technical support and troubleshooting, acting as the final escalation point for … Analyse recurring incidents to identify underlying problems Implement solutions to prevent future occurrences and improve overall system reliability Provide training/development recommendations to the management team Support the service desk team, as requested Project Implementation and Support Assist in the planning, design, and implementation of IT projects for new and existing customers Provide expertise in the deployment of … and plan for future growth and scalability Ensure resources are allocated effectively to meet current and future demands Communication and Interaction: Provide high-level support to customers, ensuring excellent service delivery in line with Tela's values Communicate effectively with customers, ensuring technical solutions are explained to customers in simple terms that address their concerns and requirements Work More ❯

Fixed Term Closing date: Wednesday 23 July 2025 Interview date: Monday 04 August 2025 Reference: ED12871 The University of Bath is seeking an IT Procurement Officer to support the delivery of IT procurement services across the University. About the role This role plays a key part in the day-to-day operations of the IT Procurement team, overseeing the … processing of hardware and software requests, raising purchase orders, and maintaining procurement documentation. The post-holder will manage a small team, ensuring workloads are prioritised effectively and service levels are consistently met. They will also support supplier relationship management, contribute to procurement planning, and ensure compliance with University policies and procedures. The role involves regular use of procurement and … This is a hybrid role, with an expectation of on-campus presence at least three days per week. It offers the opportunity to work in a collaborative environment where service delivery and continuous improvement are valued. The position is offered on a full-time basis to cover maternity from August 2025 until March 2026. For an informal discussion More ❯

role will be working 3 days per week in either our Swinton or Birmingham office with 2 days from home. Purpose: Provide high-quality support to Customer Support and Service Delivery teams in the UK, Ireland and India. Investigate and resolve issues with Moorepay products, which includes Payroll and HR. Communicate with customers about issues and provide a … efficiency Train and advise team members and customers by sharing technical expertise. System Administration: Monitor system queues to maintain product performance. Respond to and resolve system error messages. Customer Service/Continuous Improvement: Develop and maintain good relationships with stakeholders. Champion customer feedback by identifying and raising product bugs and feature requests. Provide best practice advice on Moorepay systems … Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental More ❯

Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role … IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. Collaborate with colleagues to ensure smooth service delivery and successful project completion What were looking for from the IT Support Technician: Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azure More ❯

impactful solutions Present findings to technical and non-technical audiences, including senior stakeholders What You'll Bring 5+ years of experience in MI/BI roles within operational or service delivery environments Strong Power BI and SQL skills; experience with large, complex datasets Experience with cloud platforms (Azure, AWS), g it version control Model automation, Kafka Proven ability … impactful solutions Present findings to technical and non-technical audiences, including senior stakeholders What You'll Bring 5+ years of experience in MI/BI roles within operational or service delivery environments Strong Power BI and SQL skills; experience with large, complex datasets Experience with cloud platforms (Azure, AWS), g it version control Model automation, Kafka Proven ability More ❯

Onsite IT Support Engineer London – Tower Bridge Area Salary £40,000 per annum London-based Managed Service Provider (MSP) delivering smart, agile, and user-focused IT solutions to innovative businesses. We are growing our team and seeking a passionate Onsite Engineer to join us in a full-time onsite role primarily based at our client site in London, near … a real difference. You will be the vital link between our remote support teams and the client, ensuring smooth day-to-day IT operations, rapid issue resolution, and excellent service delivery on-site. You’ll be working in a dynamic environment where your expertise and attitude directly impact business success. Key Responsibilities Provide on-site technical support, troubleshooting … proactively prevent issues. Assist with network connectivity, Wi-Fi troubleshooting, and ensure secure access across client locations. Support Microsoft 365 client configurations and liaise with the team on cloud service integrations and updates. Document technical incidents, solutions, and system changes accurately in the ticketing system (Autotask) and client documentation platforms (IT Glue). Maintain strong client relationships through professional More ❯

Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role The Quality assurance Senior Analyst supports the delivery of consistent, accurate and customer-focused operational outcomes across the business. Sitting within Operations, the role is responsible for checking the quality of outputs delivered to customers, reviewing how … Perform regular quality checks on operational processes, with a focus on the accuracy, timeliness and clarity of customer-facing outcomes. Monitor output quality across written communications, transaction execution and service delivery, identifying common issues and trends. Carry out spot checks and sample testing of key controls to support oversight within the operations function. Support the documentation of process … owners. Work with operational team leads to share findings, raise awareness of quality themes and embed continuous improvement. Contribute to guidance, training or checklists that promote consistent, customer-first delivery of operational services. Stay informed of relevant regulatory requirements, in particular CASS, and assist with ensuring processes remain compliant. This role's for you if you have Experience in More ❯

needs across the organisation. Reporting directly to the CTO, this role combines technical oversight, stakeholder management, and supplier governance. You will be instrumental in enhancing platform capabilities, supporting change delivery, and driving value from investments across the technology estate. Key Responsibilities Lead the end-to-end strategy, performance, and continuous improvement of Salesforce, nCino, and Mambu platforms. Collaborate with … stakeholders across the business to define platform requirements and prioritise change based on value and impact. Maintain and own the technical backlog, driving delivery with internal and third-party teams. Manage daily operations including user management, platform configuration, performance monitoring, and system integrations. Champion a secure and scalable architecture aligned to best practices and regulatory requirements. Oversee supplier relationships … delivering technical projects and managing change in complex environments. Excellent communication skills with the ability to influence senior stakeholders and technical teams alike. Experience managing platform suppliers and internal delivery resources. Understanding of digital transformation principles in financial services. Additional role exposure: Broader experience with UK financial services technologies. Knowledge of Lean, Six Sigma, or continuous improvement frameworks. Background More ❯