376 to 400 of 461 Service Delivery Jobs in the UK excluding London

role in a secure, internationally connected Defence network? \ N We're looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. \ N This is a highly visible role combining service delivery ...

alongside the IT Technical Lead, you'll turn technical priorities into practical improvements while using your expertise to resolve issues, guide colleagues and enhance service delivery. Your responsibilities will include: Managing the performance, resilience and lifecycle of cloud services, infrastructure, devices and applications. Administering Microsoft 365, Entra ID, identity … applications. Maintaining corporate networks, including firewalls, switches, wireless, VPN, DNS and DHCP. Implementing configuration changes, integrations and automation to improve efficiency and consistency. Monitoring service health, capacity, performance and security, proactively addressing risks and vulnerabilities. Leading complex incident resolution, root-cause analysis and security investigations. Coordinating patching, upgrades, backups ...

lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear and serve ...

leader who can turn ambition into practical improvements. Joining the senior leadership team, you'll work directly with the CEO and CTO to bring service delivery and customer support together. Expect varied, hands-on work: improving workflows, developing team leaders, introducing better performance measures and supporting technology projects. … Your priorities will include: Leading operations across digital services, telecoms and customer support. Simplifying processes and improving handovers, service quality and efficiency. Building the teams, accountability and operational structure needed for growth. You'll bring senior operations experience in digital services , telecoms or a related service business, with ...

role: To facilitate and maintain the highest operational standards within the plant by ensuring the best current work method, for achieving quality, cost, and delivery whilst above all maintaining safety, is in place; providing timely training and assessment of operating staff in line with their job descriptions; implement policy … core operational skills are completed on time in full to the required standards. Highlight current and future skills and competencies gaps to ensure maximum service delivery is achieved Supporting the team leaders closing their skills gaps using the training 4 box training matrix tool Perform regular process audits ...

where investment is continuous and substantial, technology is leading edge. Job Role – Electronics Technician (CompEx) The Electronic Technician is responsible for ensuring on-time delivery of equipment as per operational demands. The Electronic Technician improves maintenance related nonproductive time ratio of the Product Line's assets within the Maintenance … Product Line standards. • Participate in the continuous improvement culture, initiatives and improvement plans within the MB to improve asset utilization and cost of service delivery (CoSD). • Participate in continuous improvement efforts to improve asset turnaround time, which includes reducing downtime due to maintenance, parts and return authorization ...

ServiceNow HRSD Solution Architect Seeking a ServiceNow HRSD Solution Architect to lead the transformation of an existing HR Service Delivery environment towards a scalable, maintainable, and ServiceNow best-practice operating model. The focus will be on reducing customisation, removing technical debt, increasing adoption ...

Customer Service Specialist Location: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based Experience: Minimum 2 years' relevant experience The Opportunity We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer … customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales. This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region. You will be responsible for delivering an excellent customer experience ...

position you are looking for, please do not hesitate to apply or contact me on or call for more details. Jack Lintern Service Delivery Lead TDA Telecoms ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You'll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

experienced senior leader capable of leading a large change programme and bringing people with you Highly knowledgeable in infrastructure, networking, cloud technologies and service delivery A collaborative communicator who can explain complex scenarios in plain English to any audience An open minded, evidence based decision maker Astute ...

administrative duties. Ensure records are organised, accessible, and managed in line with operational requirements. Work collaboratively with colleagues to support departmental objectives and service delivery. Essential Skills & Experience Previous administrative or clerical experience. Good level of computer literacy and confidence using databases and IT systems. Strong attention to detail ...

Customer Service Specialist Location: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based/5 days per week in the office Experience: Minimum 2 years' relevant experience The Opportunity We are recruiting for a Customer Service Specialist to join a growing international … customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales. This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region. You will be responsible for delivering an excellent customer experience ...

will help shape technical strategies and provide guidance on technology direction for both internal teams and external customers. In addition, you will support project delivery and contribute to business performance by maintaining appropriate levels of billable utilisation, helping achieve revenue and customer satisfaction targets, identifying opportunities for additional business … contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. Participates in the selling process in C&I and works with sales/principals on pre- sales ...

will help shape technical strategies and provide guidance on technology direction for both internal teams and external customers. In addition, you will support project delivery and contribute to business performance by maintaining appropriate levels of billable utilisation, helping achieve revenue and customer satisfaction targets, identifying opportunities for additional business … contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. Participates in the selling process in C&I and works with sales/principals on pre- sales ...

mobile phone About the Company Our client is a well-established global manufacturer of next-generation automation solutions. They design, build, install and service systems that help customers improve workflow, increase efficiency and transform their operations over the long term. Collaboration, customer focus and mutual respect … solution clear, including the ROI case Prepare proposals and quotations, negotiate terms and take deals through to close Work closely with the service, delivery and technical/pre-sales teams to scope solutions accurately and hand over smoothly to implementation Track performance against targets, forecast revenue and report ...

looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer, youll play a key role in delivering high-quality technical support to colleagues across Bidwells. … Sitting within our Service Desk team, youll take ownership of more complex technical issues, troubleshoot escalations from 1st Line Support and help ensure our people have the technology they need to work effectively. Youll be a knowledgeable and approachable point of contact within the team, supporting and mentoring ...

Software team in the Programmes area of STS Defence, developing and maintaining software throughout the Software Development Lifecycle from requirements elicitation, through to in service delivery. The post will provide hands on software development on projects for key stakeholders undertaken by the company click apply for full job details ...

work, providing third-line IT support to internal and external customers. The postholder will manage and own incidents through to successful resolution, ensuring timely service delivery. They will work independently towards agreed objectives, manage their own workload and act as the lead technical specialist within their area of expertise. ...

Ubiquiti solutions. Key Responsibilities Installation, configuration and support of 3CX telephone systems (on premise and hosted) Installation and maintenance of VoIP and SIP services Delivery of onsite and remote telecoms and IT infrastructure projects Installation and configuration of Ubiquiti (UniFi) routers, switches and wireless networks Design, deployment and optimisation ...

Strong IT troubleshooting and support skills, with experience supporting Windows operating systems, Microsoft 365 applications, hardware, mobile devices, printers, and workplace technologies. • Excellent customer service and communication abilities, with the confidence to engage with users at all levels, manage support requests effectively, and provide clear and professional technical guidance. … Well-organised and team-oriented approach, with experience using IT Service Management (ITSM) tools, maintaining accurate documentation and asset records, and contributing to a collaborative, efficient, and well-managed IT environment. Your profile We are looking for a motivated IT support professional with experience delivering high-quality first-line ...

software development and product teams to improve system reliability and operational practices. Implement and enhance monitoring, logging, and observability to identify issues and track service improvements. Diagnose and troubleshoot application, infrastructure, and service-related incidents across multiple technology layers. Improve system scalability, resilience, and fault tolerance. Use software … deployment, monitoring, and reliability engineering. Contribute to the wider Site Reliability Engineering and DevOps community. Continuously evaluate new technologies, tools, and approaches to improve service delivery. The ideal candidate will have experience in several of the following areas: Software development experience, ideally with Java and web technologies such ...

traditional manual operations, the successful candidate will use automation, monitoring and engineering best practices to reduce repetitive tasks, prevent recurring incidents and improve service reliability. Working alongside product and DevOps teams, the Site Reliability Engineer will identify technical improvements, troubleshoot complex issues and help ensure that critical applications remain … efficiency and prevent recurring incidents. Work closely with product and development teams to promote reliable system design, engineering best practices and operational readiness. Monitor service health and instrument applications where additional monitoring and observability are required. Analyse monitoring data and service metrics to demonstrate improvements in system reliability ...

within the public-health sector. Both roles require strong GDS knowledge and the ability to think beyond individual products or backlogs, considering the wider service, user journey, operational environment and organisational outcomes. One position will focus on digital and data capabilities across screening services, while the second will support … continued development of a bowel-cancer screening service. Role responsibilities Set a clear product vision aligned with user needs, service outcomes and programme priorities. Apply service-level thinking across complete screening journeys, including digital and non-digital touchpoints. Develop and maintain product roadmaps, priorities and outcome-focused backlogs. ...