426 to 450 of 496 Service Delivery Jobs in the UK excluding London

leveraging air and road support when appropriate. Maintain strong relationships with clients to secure repeat business. Collaborate with the wider team to ensure seamless service delivery. Requirements: Minimum 5 years experience in sea/ocean logistics (import, export, or both). Proven track record of winning new business ...

leveraging air and road support when appropriate. Maintain strong relationships with clients to secure repeat business. Collaborate with the wider team to ensure seamless service delivery. Requirements: Minimum 5 years experience in sea/ocean logistics (import, export, or both). Proven track record of winning new business ...

infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server … with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years’ experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft ...

provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation … Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs ...

firm. The successful candidate will work closely with cross-functional teams to analyse business needs and champion user-centric solutions that enhance legal service delivery. Key Responsibilities: • Analyse business requirements and translate them into practical, user-focused solutions • Support the delivery of digital transformation projects and process improvement ...

will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role is central to enabling our lawyers and business services teams to operate efficiently, securely, and in compliance with regulatory and client requirements. … Management Systems (PMS/CMS) Workflow and matter lifecycle platforms Legal finance and time recording systems Investigate, diagnose, and resolve complex application-related incidents, service requests, and problems in line with SLAs and business priorities. Act as a technical escalation point for application-related issues, working closely with Service ...

Personal Attributes Detail-oriented and proactive with strong organisational skills. Collaborative team player with leadership qualities. Customer-focused with a commitment to high-quality service delivery. Excellent communication and relationship management skills. What We Offer 23 days annual leave (including your birthday) plus bank holidays Company pension scheme Private … activities Excellent office environment with leisure facilities in a town-centre location Additional Information Successful candidates will be subject to a Disclosure and Barring Service (DBS) check . Applicants must be able to commute to Bromsgrove B61 prior to starting. ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

business operations across commercial, client, and internal functions. This role combines strategic leadership with hands-on operational oversight, ensuring efficiency, scalability, and exceptional service delivery. The successful candidate will be accountable for end-to-end operational excellence, team leadership, process improvement, and cross-functional collaboration to support business growth. … initiatives, report progress, and advise senior leadership on timelines and strategic priorities. Office & Facilities Operations Strategically oversee office and facilities management, including supplier relationships, service contracts, and compliance. Manage operational budgets related to facilities ensuring cost efficiency. Ensure adherence to health, safety, and company policies, collaborating closely with ...

enthusiastic Business Analyst to join their IT Team. This is a pivotal role in driving innovation, improving operational efficiency and supporting the successful delivery of digital transformation initiatives across the firm. Working closely with cross-functional teams the role will analyse business needs and champion user-centric solutions that … enhance legal service delivery. This is a friendly team, led by highly experienced practitioners with the ability to provide you with the necessary support and guidance to develop your career. Requirements: • Strong understanding of digital transformation, user adoption, and change management principles • Familiarity with platforms such as Microsoft ...

join our IT Team based in our Northampton office. This is a pivotal role in driving innovation, improving operational efficiency and supporting the successful delivery of digital transformation initiatives across the firm. Working closely with cross-functional teams the role will analyse business needs and champion user-centric solutions … that enhance legal service delivery. This is a friendly team, led by highly experienced practitioners with the ability to provide you with the necessary support and guidance to develop your career. The role is predominantly office based so you will need to be in commutable distance to Northampton. What ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into … full time. This opportunity is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team ...

Service Desk Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring … innovative, industry-leading technology solutions and services that enable our customers to optimise fleet utilisation and driver performance, to reduce costs and to improve service delivery. As our new Service Desk Team Leader, we are looking for someone to motivate and drive team performance; who are responsible ...

looking for an experienced Delivery Manager with a strong retail background to support two parallel initiatives within a fast-paced, complex environment. This role suits someone comfortable working at the intersection of people, process and technology, and who can bring structure and momentum to evolving programmes of work. … Role You'll be responsible for driving delivery across two key workstreams, working closely with engineering teams, business stakeholders and third-party partners to ensure outcomes are achieved smoothly and sensitively. Key Responsibilities Delivery leadership across multiple initiatives, ensuring clear plans, dependencies and milestones are in place Working ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

VLAN Azure vWan. Strong Knowledge of Static and Dynamic routing. Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM. Authoring of Technical Design documents and Service artefacts. Can demonstrate experience of supporting, building and maintain physical and virtual infrastructure … similar large complex multi-faceted organisation. Strong focus on ICT technologies and operational service delivery. Subject matter expert from inception, through to delivery to the end customer Responsibilities include: Support and maintain the clients network infrastructure with it be the day-to-day operational running or during ...

housing and tenant support services, including property repairs and maintenance, rent management, financial advice, and neighbourhood development initiatives. Its work is focused on raising service standards, adapting to evolving community needs, and helping residents access opportunities that improve their wellbeing and quality of life. The organisation's vision-"Homes … contribute to the successful implementation of the data strategy.To work within the Company's Equality and Diversity Policy, Health and Safety Policy, Customer Service and Performance Policies ensuring that these are complied with throughout all activities within the scope of this role to ensure the highest standards of customer ...

UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure … tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we’re looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...

Title: Network Engineer Location: Northwest Salary: Competitve Type: Permanent Sector: Public Sector Job Description We are looking to recruit a highly service focused 2nd line technical support engineer to provide remote and occasional on-site support for customers’ network infrastructure. Therefore the successful candidate will need to be based … customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a On call Rota 1 in 4. May require overtime ...

programme teams. Influence decision-making and ensure Salesforce services align with business needs. Continuous Improvement Identify opportunities to optimise platform operations and enhance service delivery. Drive improvements to processes, tooling, and operational models. Supplier & Vendor Oversight Manage systems integrators and external partners, ensuring contractual and service-level compliance. ...

coordination, oversight, and compliance of all network's operational activities across the heat network portfolio. The role ensures safe, efficient, and compliant delivery of planned and reactive works, including carrying out leak detection activities and undertaking remedial works where required. The postholder plays a key role in managing … continuously improved. They support all heat network teams-including London, the North, and regional operations-to ensure consistent standards, rapid response, and high-quality service delivery. The role also maintains digital network visibility, supports stakeholder engagement, and drives continuous improvement in network reliability. Key Responsibilities Operational Leadership & Coordination Coordinate ...

accurately within HubSpot CRM/Helpdesk. Provide first-line troubleshooting and resolution for application, user access, and basic system issues. Ensure all incidents and service requests are managed in line with SLAs and KPIs. Escalate complex or unresolved issues to 2nd/3rd line support with clear documentation. Application … Deliver a professional, empathetic, and solutions-focused service. Keep customers informed with clear, jargon-free communication Identify recurring issues and feedback trends to improve service delivery. Documentation & Continuous Improvement Create and update internal and customer-facing documentation. Contribute to FAQs and troubleshooting guides for our SaaS Solutions. Highlight opportunities ...

critical data platform within DWP. This is a hands-on senior architecture role focused on transforming a complex brownfield data estate while maintaining uninterrupted service delivery. You'll be driving major technical decisions across data architecture, infrastructure, security, and cross-cloud connectivity - shaping the future of a platform that … 2. Data Platform & Integration Architecture Design modern ingestion, transformation, and storage patterns. Define migration and schema transition strategies that maintain data quality, lineage, and service continuity. Architect phased rollout approaches to reduce operational risk. 3. Infrastructure, Security & Network Architecture Lead the transition from bespoke UC MacBook/VPC setups ...