451 to 475 of 3,044 Service Delivery Jobs in the UK excluding London

demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. … Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3-5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record … in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯

demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. … Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3–5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record … in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯

demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. … Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3–5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record … in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯

demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. … Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3–5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record … in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯

demands across various segments. The Senior Manager will play a crucial role in bridging the gap between cutting-edge AI innovations and enterprise-grade service delivery. By implementing robust LLMOps practices and ensuring strict governance alignment, this leader will champion operational excellence while adhering to Mars' Responsible AI principles. … Data Science, or a related technical field 8+ years of experience in enterprise technology roles, with 3–5 years focused on platform operations or service management Hands-on experience with managing GenAI/ML platforms and LLM-based services (e.g., OpenAI, Anthropic, Azure OpenAI, Hugging Face) Proven track record … in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯

Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play … a key part in enhancing end-user service, efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from … and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise More ❯

like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customer service and interpersonal skills. Strong teamwork and More ❯

like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customer service and interpersonal skills. Strong teamwork and More ❯

Active SC Clearance is essential Location: Central Milton Keynes A Security Cleared (Minimum SC) First Line Analyst is required to join a Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am … 7pm. You will provide technical support and service delivery to this organisations customers who are typically central Government or Law enforcement. You will be responsible for Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching to users, ensuring adherence to … agreed standards and procedures. Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and SLAs. Strong knowledge of common desktop operating systems (Windows, MacOS) and mobile devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/ More ❯

Active SC Clearance is essential Location: Central Milton Keynes A Security Cleared (Minimum SC) First Line Analyst is required to join a Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am … 7pm. You will provide technical support and service delivery to this organisations customers who are typically central Government or Law enforcement. You will be responsible for Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching to users, ensuring adherence to … agreed standards and procedures. Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and SLAs. Strong knowledge of common desktop operating systems (Windows, MacOS) and mobile devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/ More ❯

Active SC Clearance is essential Location: Central Milton Keynes A Security Cleared (Minimum SC) First Line Analyst is required to join a Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am … 7pm. You will provide technical support and service delivery to this organisations customers who are typically central Government or Law enforcement. You will be responsible for Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching to users, ensuring adherence to … agreed standards and procedures. Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and SLAs. Strong knowledge of common desktop operating systems (Windows, MacOS) and mobile devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/ More ❯

Active SC Clearance is essential Location: Central Milton Keynes A Security Cleared (Minimum SC) First Line Analyst is required to join a Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am … 7pm. You will provide technical support and service delivery to this organisations customers who are typically central Government or Law enforcement. You will be responsible for Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching to users, ensuring adherence to … agreed standards and procedures. Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and SLAs. Strong knowledge of common desktop operating systems (Windows, MacOS) and mobile devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/ More ❯

be based onsite 5 days a week. The Role : * Contributing to the new Technology Strategy and defining the roadmap for business and technology transformation. * Delivery of the agreed Technology Roadmap on time and on budget, through a combination of internal and supplier resources. * Accountability for the BAU and Transformation … maintenance of all existing IT systems- ensuring systems are safe, secure, updated and available. * Provision of end user support and ensuring high levels of service delivery. * Delivery of projects on time and on budget in line with the business requirements. About You : AS400/iSeries Mainframes (preferable) RPG … Microsoft 365 stack- including Power Platform, Azure, SharePoint Knowledge of cloud platforms and technologies Knowledge of data warehousing, architecture and networks Experience running a service delivery team and delivering high quality service management. Ability to demonstrate experience of strategic planning, implementation and management of IT projects. On More ❯

Murex Delivery Manager 4/5 Month contract – Inside IR35 London based – Hybrid working (2/3 days onsite) Banking sector Possible request to travel to India for training purposes (1-2 weeks) We are seeking a Murex Delivery Manager to lead and manage a multi-disciplinary team … during a strategic transformation of the Murex support and delivery organisation. This individual will act as the key delivery lead across both client and Murex teams, ensuring effective management of Murex training programs, skills assessments, and workforce planning. You will also be involved in the preparation of a … Team Leadership & Coordination Lead and coordinate a blended team of client personnel and Murex consultants. Serve as the central point of contact across all delivery and training streams. Training & Skills Assessment Oversee the execution of Murex training plans tailored to various functional and technical roles. Manage the rollout of More ❯

Murex Delivery Manager 4/5 Month contract – Inside IR35 London based – Hybrid working (2/3 days onsite) Banking sector Possible request to travel to India for training purposes (1-2 weeks) We are seeking a Murex Delivery Manager to lead and manage a multi-disciplinary team … during a strategic transformation of the Murex support and delivery organisation. This individual will act as the key delivery lead across both client and Murex teams, ensuring effective management of Murex training programs, skills assessments, and workforce planning. You will also be involved in the preparation of a … Team Leadership & Coordination Lead and coordinate a blended team of client personnel and Murex consultants. Serve as the central point of contact across all delivery and training streams. Training & Skills Assessment Oversee the execution of Murex training plans tailored to various functional and technical roles. Manage the rollout of More ❯

to enhance collaboration between the technical team and the global business units. About the Role We are looking for a strategic and results-driven Service Management Office (SMO) Lead to oversee the implementation, management, and continuous improvement of IT service management (ITSM) practices across the organization. This role … involves developing and enforcing standards, ensuring alignment with business objectives, and fostering a culture of service excellence. The SMO Lead will play a critical role in driving IT service efficiency, governance, and value delivery. Key Responsibilities: Defining the vision, strategy, and roadmap for the Service Management Office … SMO) in alignment with organizational goals, establishing and enforcing IT service management policies based on ITIL, and managing the service portfolio. Identifying opportunities for continuous improvement, leading and mentoring the SMO team, and collaborating with IT and business leaders to ensure service alignment and value delivery. Overseeing More ❯

link between local users and the global IT team – providing exceptional support across hardware, software, and mobile devices while championing best-in-class customer service and service delivery. What You'll Be Doing: Act as the first and second-line support for all on-site IT issues – from … excellent communication, follow-up, and proactive issue resolution. Support the onboarding and offboarding of users – including device setup and asset tracking. Collaborate with global service delivery teams to maintain alignment and contribute to best practice. Document incidents, solutions, and contribute to knowledge base articles. Participate in local and … and training delivery. What We’re Looking For: 3+ years’ experience in a similar IT support or site analyst role. Strong understanding of IT Service Management (ideally ITIL frameworks). Hands-on experience supporting Microsoft Windows 10, Office 365, and mobile devices – Windows 11 upgrade experience is a plus. More ❯

experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of the Microsoft suite … in Wolverhampton, 5 x PW. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents … the group, including new user provision, plugin updates, and removal of leavers Key experience: Proven experience within a 2nd line support role, within a service desk, service delivery, EUT/EUC environment is a must-have Domain industry experience within a financial services or professional services environment More ❯

experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of the Microsoft suite … in Wolverhampton, 5 x PW. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents … the group, including new user provision, plugin updates, and removal of leavers Key experience: Proven experience within a 2nd line support role, within a service desk, service delivery, EUT/EUC environment is a must-have Domain industry experience within a financial services or professional services environment More ❯

experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of the Microsoft suite … in Wolverhampton, 5 x PW. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents … the group, including new user provision, plugin updates, and removal of leavers Key experience: Proven experience within a 2nd line support role, within a service desk, service delivery, EUT/EUC environment is a must-have Domain industry experience within a financial services or professional services environment More ❯

Life on the team Join a vibrant, forward-thinking community of Customer Delivery Managers who are passionate about delivering excellence. At Computacenter, you'll be part of a supportive Delivery Leadership team, working in a dynamic environment where collaboration and innovation go hand in hand. Whether you're … keep our customers thriving. Expect variety, challenge, and the opportunity to make a real differenceevery single day. What you'll do As a Customer Delivery Manager, youll take charge of service delivery for one or more major customers. Youll ensure we meet (and exceed!) performance, quality, and … sharp eye on contractual and financial success. Heres how youll make an impact: Lead, inspire, and support both direct and virtual teams across multiple service lines Build strong relationships with customers, ensuring we're always aligned to their evolving needs Monitor and report on service performance, driving continuous More ❯

Shape and influence a growing digital service at a key point in NFU Mutual's transformation. • Work cross-functionally to challenge, improve, and elevate service performance. • Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon. About the role NFU Mutual is undergoing an exciting digital transformation … and we're looking for a Digital IT Service Lead to be at the forefront of our journey. Based in our Group IT division, this is a unique opportunity to shape and influence the performance and maturity of our evolving digital service platform. This role involves owning and … improving the service, not just managing incidents. You'll join a strategically important team supporting our customer-facing portal, which includes integration, data, and identity services that underpin our digital platforms. As Digital IT Service Lead, you'll identify and prevent recurring incidents by analyzing data and trends More ❯

and growth. Customer Success Scorecard: Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBRs: Participate and where appropriate conduct regular service reviews & QBRs with customers to assess their satisfaction … gather feedback, and identify areas for improvement. Use insights from these reviews to enhance service delivery and customer experience using a collaborative approach within the Conferma internal stakeholder network. Customer Lifecycle Management : Understand and take accountabilities for all the customer lifecycle stages for your portfolio, including awareness, engagement … maintained, work with Technical Writing team to ensure that all internal and external documentation is relevant and accurate. Wider Operations Unit Collaboration: Support the Service Desk Team with cross department knowledge sharing, actively take part in cross team collaboration fostering a team culture across the whole organisation. Product Enhancement More ❯

to develop their career in the financial services industry. Your Day with Equisoft: Resolve support tickets of varying complexity, maintaining the high quality of service provided by the Service Delivery department. Provide technical support and assistance to business end-users during the following support shifts: 0730 to … by customers before offering them the best possible solution. Problem diagnosis including managing escalation of complex issues to SMEs, development, and infrastructure teams Managing service communications and updates Service monitoring and error log management Creating and updating application documentation/knowledge base articles Assisting with the formal testing … of new client configurations Requirements: Technical Numerate or analytical degree Excellent telephone manners, customer service skills, active listening skills, verbal, and written communication skills. Good general IT skills Accurate usage of grammar and meticulous attention to detail Excellent verbal and written communications skills Soft Skills Analytical and problem-solving More ❯

SC Cleared Service Desk Analyst Milton Keynes - Onsite ASAP Start - 04/08/2025 Inside of IR35 £17.87 per hour My client is looking for a Security Cleared First Line Analyst working in the Second Line Service Desk team supporting delivery of a 24/… x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to the clients customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring … adherence to agreed standards and procedures. Key Skills and Experiences Hold Live SC Clearance 1st Line Service Desk Analyst If you are available and interested, please apply today More ❯