451 to 475 of 1,410 Service Delivery Jobs in the UK excluding London

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

help shape the future of aerospace and defense. Chief Engineer About us: The Future Joint Command and Staff Trainer (FJCAST)programmewill transform the delivery of senior staff training, enabling Joint Headquarters, operational commands, coalitionpartnersand allied nations to train together across Land, Maritime, Air, Space and Cyberspace domains. Through … willbe responsible forthe technical vision, engineeringgovernanceand solution integrity of the FJCASTprogramme. The FJCAST Chief Engineer is the senior technical authority responsible for assuring the delivery of a secure, interoperable, and data-driven Joint Collective Training capability. The role is accountable for integrating simulation, synthetic environments, operational systems, communications ...

help shape the future of aerospace and defense. Chief Engineer About us: The Future Joint Command and Staff Trainer (FJCAST) programme will transform the delivery of senior staff training, enabling Joint Headquarters, operational commands, coalition partners and allied nations to train together across Land, Maritime, Air, Space and Cyberspace … technical vision, engineering governance and solution integrity of the FJCAST programme. The FJCAST Chief Engineer is the senior technical authority responsible for assuring the delivery of a secure, interoperable, and data-driven Joint Collective Training capability. The role is accountable for integrating simulation, synthetic environments, operational systems, communications ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

large well established CLient is urgently recruiting for an experienced Senior Delivery Manager - Technology Operations to lead the delivery of end-user technology services across a multi-site organisation. The chosen Candidate will be responsible for TechBar and desktop support, hardware and software asset management, major incident response … performance of third-party technology support providers. This is a key operational leadership role, combining service delivery, supplier management and continuous improvement. Key Responsibilities Lead the day-to-day delivery of TechBar and desktop support services, ensuring strong SLA performance and customer satisfaction. Manage third-party support ...

Digital Services Operations are responsible for the overall IT and Telecommunication service delivery to NHSGGC including the delivery of the underpinning technical infrastructure and applications to support the health and corporate directorates across NHSGGC to agreed KPI’s and SLA’s. In addition, Information security and compliance. … Strategy. Work as a senior leader in the Digital Services Operations senior management team and Digital Services senior management team. Lead on development and delivery of medium and long-term strategic plans ensuring that complex implementations are presented in a clear and understandable manner to senior stakeholders and governance ...

positive and collaborative working culture. Represent the practice at relevant external meetings and maintain productive relationships with NHS organisations and key stakeholders. Support service improvement initiatives and the ongoing development of the practice. People Management & Workforce Lead recruitment, onboarding and retention activities. Oversee performance management, appraisals, staff wellbeing, sickness … Maintain and regularly review practice policies, procedures and business continuity arrangements. Ensure effective systems are in place to monitor and improve patient experience and service quality. Promote a culture of learning, accountability and continuous improvement. Contractual, Financial & Performance Management Lead financial management, budgeting and resource planning. Monitor income, expenditure ...

Opportunity: In this role, you will provide essential first-level technical support, managing incidents and service requests across a fast-paced environment. You will bridge end-users and higher-level technical teams, taking ownership of ticketing workflows via Jira Service Desk while maintaining the overall health and stability … core Windows Server environments. Your Impact Incident & Request Management: Utilize Jira Service Desk to log, track, and resolve L1 support requests efficiently across phone, email, and ticketing channels. Systems Maintenance: Monitor and maintain system health across Windows Server environments, diagnosing basic hardware, software, and network issues. Escalation & Collaboration: Collaborate ...

CITIZENSHIP REQUIRED FOR THIS POSITION: Yes ReLOCATION ASSISTANCE: No relocation assistance available TRAVEL: Yes, 10% of the Time IT Service Manager Requisition ID: R10219902 Location: Cheltenham (onsite) Citizenship Required: UK Clearance Type: Highest level of UK Government clearance Salary: £50,000 - £70,000 At Northrop Grumman … impact we have within our communities. The Opportunity This is more than just a job; it’s a mission. As an IT Service Manager , you’ll join our National Security Solutions (NSS) organisation, working at the heart of complex technical environments that support some of the UK’s most ...

Computacenter is seeking a Service Manager to lead delivery and continuous improvement for a major UK customer. Based in Corsham, you will oversee a busy service, manage a diverse team, and report to the Senior Service Manager. You will drive service performance, govern contractual obligations … collaborate with multiple departments to ensure seamless delivery and commercial success. #J-18808-Ljbffr ...

Contract Type: Permanent; Flexible working, Full-time, Job share, Part-time About the role As an IT Service Management (ITSM) Practice Co-ordinator, you will support the delivery of a wide range of IT Service Management practices, ensuring effective service delivery, operational resilience, and continual … improvement across critical digital services. You will work collaboratively with technical teams and stakeholders to assist in the co-ordination of incidents, changes, service transitions, configuration data, performance monitoring, and reporting activities. Key Responsibilities include, but are not limited to: Contribute to the completion of tasks and activities involved ...

colleagues across Lincolnshire Co-op rely on every day. We’re looking for an IT Infrastructure Team Leader to lead the day-to-day delivery of our infrastructure services and helping to keep our technology secure, resilient and performing at its best. This is a hands-on leadership role … monitor infrastructure services and recurring issues, making sure potential problems are identified early and that the right action is taken to maintain service availability and performance. You’ll also work closely with colleagues across Support, Solution Delivery, Cyber and Applications, as well as third-party suppliers and service ...

Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive … skills, you will design simple, intuitive, and accessible digital services that transform public and private sector experiences taking assignments across all stages of the delivery life cycle from strategy to implementation. This role requires the successful candidate to travel to our Coventry office 1-2 times per week. ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Manager leads the HR Shared Servicesteamand is a key contributor to theevolutionof HR Operations across Vinarchy. This role is accountable not only for the delivery of efficient, accurate and compliant HR services, but also for evolving HR Operations into a scalable, data-driven and digitally enabled function that supports … critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. This will be a 12 month fixed term contract. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery ...

support clients in designing, assessing and evolving cloud operating models that are automation‐first and AI‐ready. You will work hands‐on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI‐enabled operations, and translate findings into the design of future‐state operating models, service management processes and organisational structures that are standardisation‐led, automation‐first and AI‐ready. Future State Design & Operating Model Definition: Design target cloud operating ...

This creates a dynamic, entrepreneurial environment where teams work collaboratively to launch services, solve problems quickly and deliver positive outcomes. The Role: As Project Delivery Manager , you will take ownership of new service mobilisations from contract agreement through to operational launch. This is a hands-on implementation role … fast-moving environment where priorities can change quickly, information may be incomplete, and you'll be expected to identify solutions, challenge gaps and keep delivery on track. Working closely with senior leadership and internal teams including People, Finance, Operations and Commercial, you'll translate requirements into clear actions ...

looking for an experienced SAP SuccessFactors Service Lead based in the United Kingdom to lead service delivery, solution governance and continuous improvement across a global SAP SuccessFactors landscape. The role requires broad knowledge across most SAP SuccessFactors modules, strong integration experience, sound platform and testing knowledge … ability to coordinate functional, technical and business stakeholders in a hybrid working environment. The Service Lead will maintain a stable and high-quality service while guiding enhancements, releases, implementation activities, cross-module design decisions and integration outcomes. The individual will act as a senior point of contact ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

develop our existing products, and continue growing our customer offerings, base and revenues. Working with and as part of the internal customer development and delivery team, help enhance the success of our customer deployments and product utilisation. You will do this in both a proactive and reactive mode, where … internally we work to enhance product delivery and address any potential problems, and also to respond to customer queries or issues as they are raised. This is a technical role, requiring good teamwork and communication skills working across internal development and delivery teams, customer account management ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an experienced Project Manager to take ownership of the successful delivery of major projects or multiple smaller initiatives. You'll work across the full project lifecycle, providing direction, maintaining delivery momentum and ensuring projects achieve ...

Your Impact**The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands‐on support and guidance for on‐premise tooling, software, infrastructure, and end‐user computing environments, including AV and specialist … site‐based infrastructure such as rig machinery.Working closely with third‐party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site‐based services are delivered consistently, governed effectively, and aligned ...