infrastructure Escalating complex issues to 3rd line support or specialist teams when necessary Offering guidance and support to junior members of the team Contributing to the continuous improvement of servicedelivery processes Maintaining comprehensive documentation of technical procedures and solutions Job Requirements: Experience in providing 2nd line support within an MSP environment Strong knowledge of IT infrastructure, including … servers, networks, and cloud services Proficiency in troubleshooting and resolving technical issues Excellent customer service and communication skills Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Enthusiasm for learning and adapting to new technologies Relevant IT qualifications or certifications are desirable Benefits: Opportunity for career progression; potential to progress More ❯
team-wide quality processes and performance management systems Foster a culture of innovation, continuous learning, and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide … internal product development through innovative approaches to content creation, data visualization, and subscription servicedelivery beyond AI/ML applications Drive integration of AI/ML capabilities into core product offerings to improve client value and increase productivity Establish KPIs and metrics to measure product success and client impact Technology & Innovation Champion adoption of cutting-edge technologies including More ❯
team-wide quality processes and performance management systems Foster a culture of innovation, continuous learning, and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide … internal product development through innovative approaches to content creation, data visualization, and subscription servicedelivery beyond AI/ML applications Drive integration of AI/ML capabilities into core product offerings to improve client value and increase productivity Establish KPIs and metrics to measure product success and client impact Technology & Innovation Champion adoption of cutting-edge technologies including More ❯
team-wide quality processes and performance management systems Foster a culture of innovation, continuous learning, and commercial excellence Provide mentorship and career development opportunities across the organization Product Development & Delivery Lead the end-to-end product lifecycle, from ideation to launch, ensuring customer-centric design and execution, in close collaboration with the market research, IT and sales teams Guide … internal product development through innovative approaches to content creation, data visualization, and subscription servicedelivery beyond AI/ML applications Drive integration of AI/ML capabilities into core product offerings to improve client value and increase productivity Establish KPIs and metrics to measure product success and client impact Technology & Innovation Champion adoption of cutting-edge technologies including More ❯
Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused Second Line Support Engineer to join their Service Desk team. The Service Desk is the key interface for end users, ensuring IT delivers excellent service and protects its reputation. You'll be responsible for handling a … office AV systems-while working closely with senior stakeholders, including Chairmen, CEOs, CFOs, and other C-Suite executives. The role demands exceptional communication skills, strong technical expertise, and a service-first mindset. An ITIL-based approach underpins all aspects of service delivery. Key Responsibilities - Answer and resolve Service Desk queries in a timely and professional manner Handle … across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line Support Engineer or IT More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
BIOMETRIC TALENT
Lancashire (hybrid 2 days per week on-site) Salary: up to £65,000 Industry: Smart Supply Chain and Lifecycle Management About the Client Our client is a long-established, service-focused business delivering intelligent, data-driven solutions that help organisations increase efficiency, reduce operational risk, and streamline complex logistical processes. With a strong reputation for reliability and innovation, they … of national and regional clients, many of whom rely on their services as a critical part of day-to-day operations. They pride themselves on combining technology with exceptional servicedelivery, offering bespoke solutions tailored to the evolving needs of their customers. The organisation continues to invest in digital transformation and strategic partnerships to remain at the forefront … best practice. Strong debugging, problem-solving, and communication skills. Nice to have: Docker/Kubernetes, SignalR, or third-party integrations. Perks & Benefits: 2 x basic annual salary Death in service 8% pension(5% employee) 25 days holiday plus bank holidays What happens next? One of our Recruitment Consultants will be in touch and inform you if youve been successful More ❯
solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance servicedelivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance servicedelivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance servicedelivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance servicedelivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance servicedelivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance servicedelivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance servicedelivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯
Grimsby, South Humberside, North East, United Kingdom
Apricus Resourcing ltd
youll be working within a primary care centre. Within this role you will be collecting & processing data to identify trends, patterns, and insights that can be used to inform service decisions. Key Responsibilities: Establishing a strategic partnership withyour stakeholders to facilitate data improvement, provide valuable insights through specialist skills and enable evidence-based decision making. Provide expert and proactive … services\functions (corporate and\or clinical). Act as the main interface between the services and Analytics, ensuring a regular flow of high-quality information that supports patient care, servicedelivery, performance monitoring, transformation plans and financial decision making. Localise the Data Governance process and facilitate data improvement. The Ideal Candidate You will be a DataAnalyst with demonstrable More ❯
will be responsible for overseeing both pre-sales and after-sales technical activities, providing expert guidance on SolaX Power’s renewable energy products, and ensuring the highest level of service for our distributors, installers, and end-users. Key Responsibilities 1. Lead and develop the UK technical support team, ensuring high-quality servicedelivery and team growth. 2. … 3. Collaborate closely with sales and major partners to identify customer needs and provide effective technical solutions. 4. Analyze support data, identify product issues, and drive continuous improvement in service processes. Requirements 1. Bachelor's degree or above in Electrical Engineering, Energy Engineering, or a related field. 2. Minimum of 5 years of experience in technical support or engineering More ❯
will be responsible for overseeing both pre-sales and after-sales technical activities, providing expert guidance on SolaX Power’s renewable energy products, and ensuring the highest level of service for our distributors, installers, and end-users. Key Responsibilities 1. Lead and develop the UK technical support team, ensuring high-quality servicedelivery and team growth. 2. … 3. Collaborate closely with sales and major partners to identify customer needs and provide effective technical solutions. 4. Analyze support data, identify product issues, and drive continuous improvement in service processes. Requirements 1. Bachelor's degree or above in Electrical Engineering, Energy Engineering, or a related field. 2. Minimum of 5 years of experience in technical support or engineering More ❯
clients, teams, and facilities remain safe and compliant. This isn’t just monitoring screens — it’s real-time problem solving , decision-making under pressure , and leading by example in servicedelivery and operational excellence. What You’ll Do Be a core member of the duty team, delivering operational needs safely and in line with legislation Use cutting-edge … planning Ensure deployed assets remain safe and secure — escalate incidents when needed Deliver daily reporting on productivity and performance About You Experience working to structured processes and procedures Customer Service Experience Clear and confident team communication skills Report writing ability (you’ll use it daily) Cool-headed decision-making under pressure Happy to work shifts (4 days, 4 days More ❯
clients, teams, and facilities remain safe and compliant. This isn’t just monitoring screens — it’s real-time problem solving , decision-making under pressure , and leading by example in servicedelivery and operational excellence. What You’ll Do Be a core member of the duty team, delivering operational needs safely and in line with legislation Use cutting-edge … planning Ensure deployed assets remain safe and secure — escalate incidents when needed Deliver daily reporting on productivity and performance About You Experience working to structured processes and procedures Customer Service Experience Clear and confident team communication skills Report writing ability (you’ll use it daily) Cool-headed decision-making under pressure Happy to work shifts (4 days, 4 days More ❯
Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/servicedelivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯
and exciting apprenticeship where you’ll support our team with administrative, client-facing, and coordination tasks. Over time, you’ll develop key skills in areas such as project coordination, servicedelivery, and business support. Key Responsibilities While learning and developing your skills, you’ll help the team with: Answer client phone calls and emails in a polite and … team. Update client records and support the account management process. Order basic office supplies and help keep the office running smoothly. Learn how to liaise with external suppliers and delivery services. What We’re Looking For We’re not expecting tons of experience—but we are looking for someone who is: Eager to learn and passionate about a career More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ICS.AI
Microsoft co-sell partner, we specialise in AI transformation solutions that enable organisations to harness cutting-edge technologies. We process over 4 million transactions per year, driving efficiency, enhancing servicedelivery, and creating exceptional value for our customers. Due to exponential and continuing growth (we are looking at a 100% scale up), we are looking to recruit an … As our HR Advisor, you will: Provide generalist HR advisory support to all employees and Line Managers Administer and manage all HR processes including probation periods, leavers process, long service awards and absence management. Create and deliver management reports which support the People agenda. Ensure that managers remain up to date with HR employment legislation and best practice in More ❯
Reference AH-64 The Opportunity We're seeking a Solutions Architect with deep expertise in network infrastructure , strong Azure and Microsoft 365 skills, and proven experience in the Managed Service Provider (MSP) sector. This is your chance to join a forward-thinking, high-performance IT team delivering cutting-edge solutions to a diverse client base. The Role You'll … design. Advanced knowledge of Microsoft Azure (IaaS, PaaS, networking, governance). Strong experience with Microsoft 365 (Exchange Online, Teams, SharePoint, security & compliance). Solid understanding of ITIL and MSP servicedelivery models. Excellent client-facing skills and the ability to communicate technical concepts clearly. Fantastic Benefits Packadge, Must be a UK resident happy to travel to client site More ❯
Job Title: Installation Technician Location: Ipswich Contract Duration: 10 months + Overview We are seeking an Installation Technician to provide desktop hardware installation services as part of a servicedelivery team. This role requires basic technical skills, attention to detail, and the ability to follow defined installation processes. Key Responsibilities Unbox, install, and set up desktop hardware and More ❯
reporting obligations Provide data insights to bank-wide projects, supporting key decision-making Identify opportunities to automate and streamline existing reporting processes Maintain strong stakeholder relationships to ensure effective servicedelivery What You'll Bring Strong Microsoft Excel skills Exposure to BI and automation tools such as Power BI, SQL, Python, VBA, Alteryx, or Power Query Solid understanding More ❯
a dynamic legal innovation team in central London. This is a fantastic opportunity to work at the intersection of law and technology, helping to shape the future of legal servicedelivery in a leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business More ❯