501 to 525 of 845 Service Delivery Jobs in the UK excluding London

With over 100 years of combined industry experience, they support more than 150 firms. The team blends deep financial services knowledge with a commitment to innovation and client-focused service delivery More ❯

to expand the company's client portfolio, targeting new federal government agencies outside of the Defense while deepening existing relationships. Operational Excellence: Maintain and enhance operational efficiency, ensuring that service delivery meets and exceeds client expectations. Financial Oversight: Oversee financial performance, including budgeting, forecasting, and cost optimization, ensuring sustained profitability. Compliance and Governance: Ensure adherence to federal government More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You’ll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What’s Next? If you’re excited about this Customer Service Graduate role and want to learn more, I’d love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career! My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What's Next? If you're excited about this Customer Service Graduate role and want to learn more, I'd love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯

Innovate team. In this hands-on role, you'll be a visible and proactive presence - floorwalking to assist users, resolving technical issues before they escalate, and ensuring seamless ICT service delivery. You'll work closely with our ICT Service Desk and Operations Team Leaders to maintain high service standards and meet SLAs. We're looking for someone … with: A logical, methodical approach to troubleshooting Excellent communication and customer service skills A collaborative mindset and a proactive attitude If you're ready to make a real impact and help shape a user-friendly, responsive ICT environment, wed love to hear from you. *Please note, we have 2 vacancies available for this role. 1 will be based at … operational needs and lifecycle management. Contribute to Knowledge Management by creating and updating comprehensive system and process documentation using best practice standards. Assist in the development and maintenance of service documentation as defined in the Service Catalogue. Coordinate and manage the secure decommissioning of redundant ICT equipment, ensuring compliance with Waste Electrical and Electronic Equipment (WEEE) regulations and More ❯

Analyst who will drive operational excellence within our social housing services. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. Working closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of our housing operations. You will be conducting in-depth … analysis of existing business processes including tenant services, repairs, asset management, and customer support, and recommending and designing process enhancements that streamline operations, reduce costs, and improve service quality. Working with external partners, contractors, and regulatory bodies to ensure process improvements meet compliance and customer expectations, you will analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to … laws, and health and safety standards. About you The successful candidate will have proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment with professional certifications such as Lean Six Sigma Green/Black Belt and Agile. We are looking for someone with the ability to analyse complex business processes and More ❯

our dynamic Infrastructure team. Reporting to the Infrastructure Team Leader, you will play a pivotal role in maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient system management. Application Deployment: Deploy … participate in continuous improvement activities. What Were Looking For: Intune & MDM Expertise: Proficiency in Intune and Mobile Device Management (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying applications using SCCM current branch or Intune. System Centre Knowledge: Experience with administering and deploying … as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯

regions. Collaborate closely with the Global Senior Support Manager to build strong relationships with regional teams, support colleagues, and key stakeholders, ensuring effective issue resolution and continuous improvement in service delivery. Job Responsibilities • Provide reactive support services such as second level support to the regional teams and partner network • Through provision of proactive services, help Hexagon MI regions improve … the region to help with the support of their customers; thus, improving standards and avoiding duplication of effort. • Work with the regional support teams to generate, manage & promote self-service support solutions, forums and communities • Create template customer training courses and documentation that can be localised with the regions; thus, improving standards and avoiding duplication of effort. Product adoption More ❯

the nature of the work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery tests across multiple virtual platforms. Address security vulnerabilities identified by the compliance team. … technical challenges. Support the development of infrastructure documentation, including incident logs and configuration records. Apply technical knowledge to address infrastructure-related challenges. Follow best practices and standards in infrastructure service delivery. Utilise technical skills to resolve infrastructure issues and incidents. Essential skills: Knowledge and hands-on Engineering experience with Unix/Linux/IBM AIX systems Minimum 2 years More ❯

the nuclear decommissioning sector. Partner of the Design Services Alliance. Expertise in waste management services for strategic nuclear clients in the UK. Offering life extension and feasibility assessment services. Delivery of tasks and support requests to quality and schedule. Maintaining effective communications with a wide variety of stakeholders, from plant-based staff to off-site design teams. Supporting timely … relevant discipline or a chartered & member of an appropriate institute Nuclear site experience (preferably Sellafield) and operating in a site-based role. Background experience demonstrating a record of successful delivery to timescales. Experience with installation design packages and instrument datasheets. Familiarity and experience of working and complying with applicable SL Practices, standards, and engineering guides Familiarity with SL systems More ❯

potential customer needs and develops innovative plans and processes to efficiently execute customer solutions and projects. Collaboratively synthesizes varied customer feedback to extrapolate improvements for more efficient acceleration of service delivery. Collaborates with multiple cross-functional teams of architects, engineers, and support to relay customer goals, evaluate suggested actionable solutions, and establish cadence for service adoption. Proactively ensures More ❯

time insights, helping people live more independently and safely. As a growing company at the forefront of assistive technology, we combine cutting-edge innovation with a deep commitment to service excellence. We're proud to be making a meaningful difference-and we're just getting started. The Role We're looking for a strategic and hands-on Head of … Operations to lead and optimise our operational performance across supply chain, logistics, customer support, and service delivery. This is a pivotal leadership role, responsible for ensuring our services are delivered efficiently, reliably, and with exceptional quality. You'll oversee the development and implementation of KPIs and dashboards to monitor performance and drive continuous improvement. Working closely with the Head More ❯

networks, backups, and security systems. Act as a subject matter expert, contributing to strategy, governance, and technology roadmaps. Lead the Technical Support team, manage escalations, and ensure high-quality service delivery. Represent the team at CAB meetings, reviewing and approving infrastructure changes. Oversee and influence budgets: £4M operational contracts £4M capital projects £2M Microsoft cloud spend £1.5M outsourced services More ❯

Social Care systems in line with business requirements. Support system improvements aligned with the ICT strategy. Apply functional knowledge of LCS Social Care systems to resolve issues and enhance service delivery. About You We're looking for someone who is: Experienced in Liquidlogic systems (LCS, EHM/EHP, ContrOCC). Knowledgeable about Children's and Families services and related More ❯

Social Care systems in line with business requirements. Support system improvements aligned with the ICT strategy. Apply functional knowledge of LCS Social Care systems to resolve issues and enhance service delivery. About You We're looking for someone who is: Experienced in Liquidlogic systems (LCS, EHM/EHP, ContrOCC). Knowledgeable about Children's and Families services and related More ❯

and effective day-to-day operations of the company & develop and monitor key performance metrics to achieve Company goals. Establish and maintain policies, procedures, and systems to ensure quality service delivery. IT & Administration To manage all IT services which is a key component of the business requiring robust management of software and associated licences, hardware, and internal & external servers. More ❯

maintaining security pro SEO Optimization: Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool Management: Supporting the setup, management More ❯

Service Delivery Manager Are you an experienced Project or Service Manager with a passion for delivering results and building strong client relationships? Want to work at the heart of smart city innovation? We’re growing - and we’re on the lookout for a Service Delivery Manager to join our Operations Team in Neath. This is … your chance to manage complex client portfolios, own contract delivery, and help shape the future of transport technology. What You'll Be Doing Manage day-to-day service delivery across client contracts Own relationships from implementation through to renewal Track budgets, raise POs, manage invoices, and ensure cost control Monitor performance against KPIs/SLAs, and oversee … reporting Proactively communicate service updates to clients Identify and lead new project rollouts (e.g. firmware, relocations, expansions) Collaborate with internal teams (Product, Client Services, Development) to resolve issues and drive innovation Spot upsell opportunities and help fuel growth What You’ll Bring Strong project or service delivery background Experience with budgets, invoicing, and client reporting Excellent communication More ❯

Interim Service Delivery Manager Immediate starts available Role until January 2026 Up to £45,000 per annum (pro-rata) Alnwick, Newcastle, Amble, Whitley Bay A Northeast based global leader in environmental and engineering solutions, are committed to delivering cutting-edge, sustainable energy technology while providing exceptional service and long-term value to their clients. Due to continued … growth, they are looking for a proactive and organized Service Delivery Manager on an interim basis. This role will run until January 2026, you will play a key role in supporting field engineers with both maintenance and project operations. If this sounds like you, please read on.. Benefits Fixed term contract Very well-established business Training Growing business … Interesting work The Role of Service Delivery Manager Field Engineer Support - Ensure engineers have the necessary resources, tools, and information to carry out maintenance and project work efficiently. Maintenance Coordination - Oversee planned maintenance schedules for CHP units, ground source heat pumps,and air source heat pumps, ensuring timely servicing and system reliability. Breakdown Management - Act as the first More ❯

helping others overcome challenges? Do you have excellent communication skills and ambition to make a difference? Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Service Delivery Manager to join our dedicated team. We provide comprehensive information, advice and guidance to individuals in need and we are expanding our team to meet the growing … of the operational leadership team (OLMT) in the organisation and line managed by our Head of Advice Services • To line manage teams of front-line client facing staff supporting service delivery standards, quality and contract compliance across advice and non-advice contracts that we hold with multiple funders • To drive a culture of continuous workforce development where a … supportive and compassionate approach is adopted • Working as part of a wider Service Delivery Manager team and in collaboration with our Technical & Quality Supervisor team to maintain quality across services, you will need to inspire and motivate all teams and provide focussed individual support where necessary to achieve internal and external quality and KPI standards • Be responsible for More ❯

Zenith People are looking to recruit a Service Delivery Manager to play a key role in supporting field engineers with both maintenance and project operations. This role will involve coordinating planned maintenance schedules, managing breakdown responses, sourcing essential parts, and liaising with clients to ensure efficient service delivery. You will join a rapidly growing company delivering cutting … planning and execution of low-carbon energy projects, ensuring smooth operations from design to implementation. Operational Efficiency Identify and implement process improvements to enhance efficiency, reduce downtime, and optimize service quality. Key Skills & Experience Experience in operations support, engineering coordination, or maintenance planning, ideally within the energy, engineering, or maintenance sectors. Strong organisational and coordination skills, with the ability More ❯

Senior Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes … a hybrid position, working out of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for the right candidate to obtain this level of clearance. We seek an experienced … consultant with extensive experience in delivering large-scale service and delivery programmes as well as leading large bids. The bid will be based near CGI's Reading office, with an expectation of some time spent on the client site. We are looking for experience delivering programmes including Applications Integration, Security, and Testing Services, with potential expansion into Infrastructure More ❯

Principal Service Manager (Standard Support) Department : Digital, Data & Technology Group Salary : Starting from £46,735, rising to £55,755 Closing date : Thursday 31 July 2025 About the role The Principal Service Manager is key to the delivery and optimisation of IT support services to the University. With proven success in leading and improving IT service support … the user experience, enabling prompt responses to support requests and minimising escalations through proactive identification of improvement opportunities with associated action. The role holder is responsible for operational IT Service Delivery by their teams: ensuring provision of quality services managed in accordance with agreed service levels, standards and policies. They are responsible for the day-to-day … staff delivering successful process improvements. Competent and effective engaging with customers at all levels including senior leadership. They will be competent and proactive in planning, managing, reporting, and improving service provision focused on optimising the customer experience. The applicant needs to have the agility, flexibility, and ability to manage a high workload with priorities that can change at short More ❯

Principal Service Manager (Standard Support) Department : Digital, Data & Technology Group Salary : Starting from £46,735, rising to £55,755 Closing date : Thursday 31 July 2025 About the role The Principal Service Manager is key to the delivery and optimisation of IT support services to the University. With proven success in leading and improving IT service support … the user experience, enabling prompt responses to support requests and minimising escalations through proactive identification of improvement opportunities with associated action. The role holder is responsible for operational IT Service Delivery by their teams: ensuring provision of quality services managed in accordance with agreed service levels, standards and policies. They are responsible for the day-to-day … staff delivering successful process improvements. Competent and effective engaging with customers at all levels including senior leadership. They will be competent and proactive in planning, managing, reporting, and improving service provision focused on optimising the customer experience. The applicant needs to have the agility, flexibility, and ability to manage a high workload with priorities that can change at short More ❯

Principal Service Manager (Standard Support) Department : Digital, Data & Technology Group Salary : Starting from £46,735, rising to £55,755 Closing date : Thursday 31 July 2025 About the role The Principal Service Manager is key to the delivery and optimisation of IT support services to the University. With proven success in leading and improving IT service support … the user experience, enabling prompt responses to support requests and minimising escalations through proactive identification of improvement opportunities with associated action. The role holder is responsible for operational IT Service Delivery by their teams: ensuring provision of quality services managed in accordance with agreed service levels, standards and policies. They are responsible for the day-to-day … staff delivering successful process improvements. Competent and effective engaging with customers at all levels including senior leadership. They will be competent and proactive in planning, managing, reporting, and improving service provision focused on optimising the customer experience. The applicant needs to have the agility, flexibility, and ability to manage a high workload with priorities that can change at short More ❯