701 to 725 of 3,240 Service Delivery Jobs in the UK excluding London

The Role We are seeking an experienced Head of Corporate IT to lead and optimise IT operations across the organisation, driving strategic alignment, enhancing service delivery, and managing IT infrastructure across Vix and ICM Mobility. This role will be pivotal in ensuring seamless IT service, supporting business … effective, high-quality IT services through vendor and contract management. Drive Innovation: Familiarity with digital transformation, cloud computing, and emerging technologies. Certifications in IT service management or project management are highly desirable. What's in it for you? Besides the opportunity to work for a global company that is More ❯

time Job category/type Business Support Attachments Blank Job description We are looking to recruit a full-time Senior Support Engineer within our Service Delivery team. We are looking for an appropriately qualified and experienced individual to work within our IT & Systems team across our campuses in … SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development More ❯

UK Security Clearance Level: High -DV 'Developed Vetting' UNLEASH YOUR POTENTIAL We are seeking an experienced Senior Infrastructure Engineer to join our 3rd Line Service Operations team. The role involves working collaboratively with colleagues and our customer in a critical LAN/WAN environment. The engineer will deliver technical … management skills, including analysis and deployment. Strong communication and organizational skills, with the ability to work independently and in teams. Experience with ITIL ICT service delivery and SAFE Agile methodologies. Ability to work under pressure, meet deadlines, and handle multiple priorities. Understanding stakeholder management and organizational skills. Quick More ❯

infrastructure architecture meets the quality and security demands They work closely with the Data, Quant and Analyst teams to meet organisational objectives and optimise service delivery Ensure compliance with industry regulations and standards Develop contingency plans and risk management processes to ensure business continuity Manage budget and contracts More ❯

infrastructure architecture meets the quality and security demands They work closely with the Data, Quant and Analyst teams to meet organisational objectives and optimise service delivery Ensure compliance with industry regulations and standards Develop contingency plans and risk management processes to ensure business continuity Manage budget and contracts More ❯

Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive … Coordinate multiple schedules and diaries. Review and collect documents and information from clients. Perform daily tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership More ❯

Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive … Coordinate multiple schedules and diaries. Review and collect documents and information from clients. Perform daily tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership More ❯

Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive … Coordinate multiple schedules and diaries. Review and collect documents and information from clients. Perform daily tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership More ❯

experience in system integrations, operational improvements, and business readiness activities. Strong knowledge of business transformation, systems integration, and how these impact operational functions and service delivery. Project management qualification (e.g., PMP, PRINCE2, Agile) or equivalent experience in managing large-scale, cross-functional projects. Familiarity with change management methodologies and More ❯

customer services, ensuring a positive experience throughout the entire tenant journey. The role also champions community resilience by embedding tenant voices in governance and service improvements, applying an asset-based approach to community work. Through strategic and operational leadership, the Head of Housing drives performance, fosters continuous improvement, and … outcomes for tenants and staff. Responsibilities: Provide strategic and operational leadership to the Housing and Communities team, driving a culture of continuous improvement and service excellence. Champion a customer-focused approach, ensuring high-quality service delivery across the entire tenant journey. Develop and monitor KPIs to improve … benchmarks. Increase tenant satisfaction and enhance communication and engagement across all services. Strengthen community development and ensure tenant voices are embedded in governance and service improvements. Oversee grant-funded projects that expand community impact and inclusivity. Manage team budgets effectively, supporting financial planning and value for money. Lead tenancy More ❯

Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours … hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … as required. Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues. Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team More ❯

We are seeking an experienced Senior Operations Manager to join our team in Cambridge. Key job responsibilities Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities. Set the vision, direction and culture of their teams by managing individual and team performance … expectations and goals, monitoring real-time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets. Collaborate with internal partners to build input-focused operating plans for achievement of key measures. Create a culture where accountability, transparency and collaboration are the norm and … of customer obsession, high performance and high quality throughput. With operations managers and team managers as direct reports this role enables the achievement of service levels, performance & cost goals and successful program implementation. You work in an ever-changing environment where every day brings ambiguously defined problems, new challenges More ❯

x 365 support model) About the Role: We are currently seeking a Security Cleared (minimum SC) IT Support Technician to join our Second Line Service Desk team. This is a fantastic opportunity to work within a fast-paced, 24/7 enterprise environment, providing technical support and service delivery. As a First Line Analyst working within the Second Line Service Desk, you will play a vital role in ensuring high-quality support by investigating and resolving incidents, fulfilling service requests, and contributing to ongoing problem management and documentation efforts. Key Responsibilities: Provide technical support across … a wide range of IT systems and services Investigate, diagnose, and resolve incidents in a timely and professional manner Fulfil service requests in line with SLAs and customer expectations Support problem investigations and contribute to root cause analysis Create and maintain support documentation and knowledgebase articles Deliver technical coaching More ❯

x 365 support model) About the Role: We are currently seeking a Security Cleared (minimum SC) IT Support Technician to join our Second Line Service Desk team. This is a fantastic opportunity to work within a fast-paced, 24/7 enterprise environment, providing technical support and service delivery. As a First Line Analyst working within the Second Line Service Desk, you will play a vital role in ensuring high-quality support by investigating and resolving incidents, fulfilling service requests, and contributing to ongoing problem management and documentation efforts. Key Responsibilities: Provide technical support across … a wide range of IT systems and services Investigate, diagnose, and resolve incidents in a timely and professional manner Fulfil service requests in line with SLAs and customer expectations Support problem investigations and contribute to root cause analysis Create and maintain support documentation and knowledgebase articles Deliver technical coaching More ❯

x 365 support model) About the Role: We are currently seeking a Security Cleared (minimum SC) IT Support Technician to join our Second Line Service Desk team. This is a fantastic opportunity to work within a fast-paced, 24/7 enterprise environment, providing technical support and service delivery. As a First Line Analyst working within the Second Line Service Desk, you will play a vital role in ensuring high-quality support by investigating and resolving incidents, fulfilling service requests, and contributing to ongoing problem management and documentation efforts. Key Responsibilities: Provide technical support across … a wide range of IT systems and services Investigate, diagnose, and resolve incidents in a timely and professional manner Fulfil service requests in line with SLAs and customer expectations Support problem investigations and contribute to root cause analysis Create and maintain support documentation and knowledgebase articles Deliver technical coaching More ❯

x 365 support model) About the Role: We are currently seeking a Security Cleared (minimum SC) IT Support Technician to join our Second Line Service Desk team. This is a fantastic opportunity to work within a fast-paced, 24/7 enterprise environment, providing technical support and service delivery. As a First Line Analyst working within the Second Line Service Desk, you will play a vital role in ensuring high-quality support by investigating and resolving incidents, fulfilling service requests, and contributing to ongoing problem management and documentation efforts. Key Responsibilities: Provide technical support across … a wide range of IT systems and services Investigate, diagnose, and resolve incidents in a timely and professional manner Fulfil service requests in line with SLAs and customer expectations Support problem investigations and contribute to root cause analysis Create and maintain support documentation and knowledgebase articles Deliver technical coaching More ❯

Engineer with an IT technical background, good customer focus and a passion for delivering projects of varying sizes and complexity. Working within the UC Delivery Team, you will work towards delivering technical solutions from world-class vendors. You'll have passion for the subject and focus on delivering bespoke … take place over the phone and via email whilst utilising fault-finding programmes that assists you to diagnose and fix customer problems remotely. Customer service is key to success in the role - living our values are woven through everything we do to guarantee that our service delivery … passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme More ❯

major incidents as they arise. Automation & Continuous Improvement: • Drive automation and scripting initiatives to enhance efficiency in provisioning workflows. • Participate in initiatives to optimise service delivery and improve the end-user experience. Collaboration & Documentation: • Work closely with the EUC Manager and other team members to enhance processes and … service delivery. • Maintain accurate records and documentation of device configurations, support tickets, and inventory. • Communicate effectively with end-users to understand their needs and provide necessary support. Required qualifications to be successful in this role • Proficiency with Configuration Manager 2012 or later (SCCM). • Understanding of Active Directory (AD More ❯

major incidents as they arise. Automation & Continuous Improvement: • Drive automation and scripting initiatives to enhance efficiency in provisioning workflows. • Participate in initiatives to optimise service delivery and improve the end-user experience. Collaboration & Documentation: • Work closely with the EUC Manager and other team members to enhance processes and … service delivery. • Maintain accurate records and documentation of device configurations, support tickets, and inventory. • Communicate effectively with end-users to understand their needs and provide necessary support. Required qualifications to be successful in this role • Proficiency with Configuration Manager 2012 or later (SCCM). • Understanding of Active Directory (AD More ❯

team members and communicating effectively with customers. The successful candidate will contribute to the team by delivering the high level of technical customer support service, delivering on Tela's values of providing exceptional customer care. Key Objectives This job role involves providing advanced technical support and troubleshooting, acting as … underlying problems Implement solutions to prevent future occurrences and improve overall system reliability Provide training/development recommendations to the management team Support the service desk team, as requested Project Implementation and Support Assist in the planning, design, and implementation of IT projects for new and existing customers Provide … and scalability Ensure resources are allocated effectively to meet current and future demands Communication and Interaction: Provide high-level support to customers, ensuring excellent service delivery in line with Tela's values Communicate effectively with customers, ensuring technical solutions are explained to customers in simple terms that address More ❯

Oversee the execution of contracts and ensure compliance with agreed terms and SLAs. Act as the point of contact for troubleshooting issues such as delivery schedules, purchase orders, technical documentation, pricing, and contractual obligations. Develop and maintain a regular suite of vendor performance reports, analysing supplier data and providing … actionable insights to stakeholders to support commercial decision Ensure vendors meet all delivery requirements, address supply chain issues proactively, and ensure all relevant deadlines are met. Work closely with cross-functional teams to manage technical, commercial, and supplier performance, driving a self-service culture and sharing best practices … vendor accounts are efficiently managed within agreed timelines and budgets, tracking resources and reconciling time for optimal value. Support proposal and contract reviews, negotiating service agreements, and identifying areas for improvement in vendor management practices. What we look for in a Vendor Manager? Proven experience in a vendor management More ❯

implementation skills within the area of Microsoft and Networking technologies. As the Senior Infrastructure Engineer/Network Support Technician you work within the IS Service Delivery team and youll be instrumental in keeping the organisation connected and resilient. Youll support, maintain and enhance the core infrastructure across physical … IaaS, SaaS etc.), storage and networking Support and maintain DR and business continuity Support integration of systems and services with 3rd party platforms and service providers Ensure systems and services maintain security and integrity through the use of best practice and industry standards Plan, support and deliver project workstreams … and operational initiatives across infrastructure domains Support and maintain services and solutions for the successful delivery of end user compute services including End Point Manager (Intune) Act as a point of escalation for IS Operations teams CANDIDATE REQUIREMENTS Relevant professional qualifications and/or membership of appropriate professional body More ❯

onboarding, and digital transformation processes. This role requires a blend of strategic vision and hands-on expertise to ensure the seamless end-to-end delivery and operational management of IT infrastructure services. This role requires deep understanding of Windows Server, Active Directory, Azure services, Microsoft Intune and Microsoft … security & compliance platforms as well as a broad knowledge of IT service components. Occasional travel to the USA will be required. Additionally, you should be prepared to participate in calls outside of 'typical' UK working hours. If you want to develop your career with a progressive company within the … be a great role for you! About the Role: As the Technical Lead, you will: Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational More ❯

onboarding, and digital transformation processes. This role requires a blend of strategic vision and hands-on expertise to ensure the seamless end-to-end delivery and operational management of IT infrastructure services. This role requires deep understanding of Windows Server, Active Directory, Azure services, Microsoft Intune and Microsoft … security & compliance platforms as well as a broad knowledge of IT service components. Occasional travel to the USA will be required. Additionally, you should be prepared to participate in calls outside of 'typical' UK working hours. If you want to develop your career with a progressive company within the … be a great role for you! About the Role: As the Technical Lead, you will: Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational More ❯

About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery, client-facing teams orchestrating … all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2. Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3. Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4. Client … designs and conceptual architectures supported with technical presentations. Build proof of concept working designs to illustrate a proposed solution. Collaborate with Product, Sales and Service users to craft and convey clear, impactful and engaging messages that tell a comprehensive story. Demonstrate, deepen and evolve your expertise with a focus More ❯