751 to 775 of 807 Service Delivery Jobs in the UK excluding London

Manager Location: Trident Office, Brighton (Office based ) Employment Type: Full-Time Driving Licence :A full UK driving license is required Salary : Competitive About Us Trident is a leading Managed Service Provider (MSP) with over 30 years of experience delivering tailored IT solutions to local businesses in the South of England. As a Microsoft Gold Partner we combine cutting-edge … seeking a proactive and client-focused Internal Account Manager to join our team. This role is pivotal in supporting Relationship Managers by co-managing client accounts and ensuring seamless service delivery. Acting as a primary daily point of contact for assigned clients, you will handle inquiries, manage communications, and coordinate with internal teams to meet client expectations. This role … Take ownership of client email requests, categorise and assign tasks, and escalate critical matters to Relationship Managers as necessary. Collaboration & Coordination : Work closely with internal teams to deliver seamless service and attend client meetings as required. Sales & Opportunity Development : Assist Relationship Managers in promoting Tridents products and services and identify growth opportunities within existing accounts. Administrative Support : Maintain accurate More ❯

medium to large-scale projects in the Rail, Highways, and Power Infrastructure sectors. You will play a pivotal role in ensuring technical excellence, compliance with standards, and efficient project delivery, working closely with project stakeholders and multidisciplinary teams. Key Responsibilities: Lead the design and design verification of Fire Suppression Systems, ensuring compliance with BS9990, BS EN 12845, and other … engineering initiatives. Liaise with accreditation bodies (e.g., BRE Global) to ensure compliance with scheme standards. Manage effective communication with internal and external stakeholders. Provide support during procurement, tendering, and delivery stages. Line Management Duties: Contribute to staff development programmes and ensure mandatory training is completed. Familiarise team members with health and safety systems (e.g., Notify). Ensure compliance with … civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. More ❯

well as being the point of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems … new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for More ❯

to meet your needs. What You'll Do We are seeking a motivated and detail-oriented Client Relationship Coordinator to assist our Strategic Client Relationship Manager in delivering exceptional service to new clients acquired through our Bids channel. This role is ideal for someone who is keen build on and develop existing skills in client relationship management, project coordination … onboard and support. Action client scope requests and take part in scoping calls to understand scheduling specifics and key information to allow tests to progress smoothly. Work with project delivery to schedule clients request test dates/Share risks that may impact a test progressing. What We're Looking For Experience : Proven experience in sales, client relationship or administrative More ❯

Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities … identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent … as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business More ❯

sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions … and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. Experience with SQL for querying databases. Solid understanding of key issues in social housing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks (e.g., Homes England, Regulator of Social Housing). If you have the relevant experience and More ❯

packages. Purpose : The purpose of this document is to explain the roles and responsibilities of the Client Services Project Manager (Contract) Roles and Responsibilities : Work closely with the Client Delivery Executives (CDE's) for new and existing clients to capture their requirements for all fit out works and general requests associated within their area of responsibility (AOR) Project Initiation … formulation. Update Client Fit out Schedule. Produce a high level project plan. Update Supplier Portals if applicable. Project Commencement: Review Project Requirements Raise Purchase Orders to Suppliers and confirm delivery Timescales. Production of design documentation as required for Internal and Client approval. Create a Scope of works and issue to supplier. Confirm Resource requirements and availability. Create a detailed More ❯

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. More ❯

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. More ❯

Assistant Field Service Technician Join a dynamic and innovative company that is at the forefront of technology and service excellence. They pride themselves on delivering top-notch solutions to our clients while fostering a collaborative and supportive work environment. As an Assistant Field Service Technician, you will have the opportunity to develop your skills and grow within … Job Responsibilities: Assist in the installation, maintenance, and repair of equipment on-site. Provide technical support and troubleshooting for clients. Conduct routine inspections and preventative maintenance on equipment. Document service activities and maintain accurate records of work performed. Collaborate with senior technicians to ensure timely and effective service delivery. Adhere to health and safety regulations while on-site. More ❯

a Wintel Integrator to support critical infrastructure projects. Based on-site in Stevenage, this role involves maintaining and integrating Wintel systems, working closely with technical teams to ensure reliable service delivery. The Role: As a Wintel Integrator, you'll be responsible for maintaining and integrating Windows-based systems, supporting infrastructure changes, and contributing to solution delivery across multiple … projects. You'll work closely with engineers, architects, and service teams to ensure systems are secure, stable, and fit for purpose. You'll also help document technical procedures, participate in testing and deployment activities, and ensure solutions meet operational requirements and service-level targets. The role offers a good mix of hands-on technical work and collaborative project More ❯

and development products investigating and developing low TRL technologies. Product Development Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services Delivery of engineering services on behalf of clients, assisting them in the development More ❯

and development products investigating and developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients, assisting them in the development More ❯

Hybrid working practices in place. The opportunity to drive and execute the delivery of Digital and Data Strategies About Our Client The role can be based in the following office locations: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon. Hybrid working practices are in place. The Government Property Agency is the largest property holder in government, with more than … 2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are seeking innovative, solutions-focused individuals … s Government, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We're dedicated to More ❯

within the building management systems sector Hybrid position with great career development Our client, a leading OEM in the Building Management Systems sector, is looking for an experienced BMS service or project or commissioning engineer to lead their newly formed technical support team. The Role: As a BMS Technical Support Team Leader, you are responsible for managing a team … resolution of technical issues raised by customers and internal stakeholders. Your role includes overseeing day-to-day operations, providing guidance on complex technical problems, and driving continuous improvement in service delivery. You play a key part in mentoring team members, monitoring performance metrics, and ensuring adherence to service level agreements. Strong communication, leadership, and problem-solving skills are More ❯

is your chance to grow into the role in our expanding Information Management team — working on the coordination of critical project deliverables and shaping the future of digital project delivery & thus supporting the principle requirements of the Golden thread. Based in our London Bridge office at least twice a week, you’ll also enjoy the flexibility of remote working … several days a week. About You A Passion for Digital Construction: You are deeply invested in the world of BIM & Digital Innovation & excited to enhance your knowledge. Project Delivery Expertise: You have a track record of working within complex projects from inception to completion. Relationship Builder: You are customer-focused, adept at building lasting relationships with clients & ensuring the … a BIM Co-ordination/Information Manager role. Enthusiastic, team-oriented & passionate about digital innovation in construction. Customer-focused, with excellent relationship-building skills, ensuring the highest level of service delivery. Experienced in architecture, engineering, facilities management, or construction, with a deep understanding of asset lifecycle information management. Committed to leading clients towards industry best practices with energy & expertise. More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You’ll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What’s Next? If you’re excited about this Customer Service Graduate role and want to learn more, I’d love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯

logistics systems, including reporting and routine processes. Create and manage dynamic reports and databases using tools such as Power BI, SQL, and Excel. Ensure data integrity, security, and timely delivery of accurate information. Provide first-line user support, including access control and resolving system issues. Collaborate with IT and business teams to identify and meet reporting and data requirements. … Uphold data governance, compliance, and audit standards within all information processes. Lead initiatives to improve information management and enhance service delivery. The Person As the successful candidate you will have the following background and experience: Essential: A relevant university degree and experience in a relevant field OR Extensive experience in the above areas. Have experience in the build of More ❯

logistics systems, including reporting and routine processes. Create and manage dynamic reports and databases using tools such as Power BI, SQL, and Excel. Ensure data integrity, security, and timely delivery of accurate information. Provide first-line user support, including access control and resolving system issues. Collaborate with IT and business teams to identify and meet reporting and data requirements. … Uphold data governance, compliance, and audit standards within all information processes. Lead initiatives to improve information management and enhance service delivery. The Person As the successful candidate you will have the following background and experience: Essential: A relevant university degree and experience in a relevant field OR Extensive experience in the above areas. Have experience in the build of More ❯

potential customer needs and develops innovative plans and processes to efficiently execute customer solutions and projects. Collaboratively synthesizes varied customer feedback to extrapolate improvements for more efficient acceleration of service delivery. Collaborates with multiple cross-functional teams of architects, engineers, and support to relay customer goals, evaluate suggested actionable solutions, and establish cadence for service adoption. Proactively ensures More ❯

the nature of the work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery tests across multiple virtual platforms. Address security vulnerabilities identified by the compliance team. … technical challenges. Support the development of infrastructure documentation, including incident logs and configuration records. Apply technical knowledge to address infrastructure-related challenges. Follow best practices and standards in infrastructure service delivery. Utilise technical skills to resolve infrastructure issues and incidents. Essential skills: Knowledge and hands-on Engineering experience with Unix/Linux/IBM AIX systems Minimum 2 years More ❯

the nuclear decommissioning sector. Partner of the Design Services Alliance. Expertise in waste management services for strategic nuclear clients in the UK. Offering life extension and feasibility assessment services. Delivery of tasks and support requests to quality and schedule. Maintaining effective communications with a wide variety of stakeholders, from plant-based staff to off-site design teams. Supporting timely … relevant discipline or a chartered & member of an appropriate institute Nuclear site experience (preferably Sellafield) and operating in a site-based role. Background experience demonstrating a record of successful delivery to timescales. Experience with installation design packages and instrument datasheets. Familiarity and experience of working and complying with applicable SL Practices, standards, and engineering guides Familiarity with SL systems More ❯

and working with customers to help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives … to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. In this role your key responsibilities will be: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis' range of solutions and services, partnering with the customer to develop a "One Team … approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Delivery of implemetation tasks against the agreed project plan and scope, following the Zellis standard project Implementation methodology Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the More ❯

We are seeking an experienced leader to join our Student Administration team as the Head of Student Records and Data Management . This pivotal post will lead the delivery of high-quality student records and curriculum data management, ensuring compliance with complex regulatory frameworks and driving continuous service enhancement. You will play a key part in shaping the … of student administration, working closely with senior colleagues to deliver user-focused, integrated services that support the University's strategic aims. Key Responsibilities Lead the strategic development and operational delivery of student records and curriculum data services. Ensure compliance with external frameworks (e.g. Office for Students, UKVI) and internal policies. Oversee the integrity and accuracy of data within the … Student Record System (SRS). Drive innovation and continuous improvement in service delivery. Manage budgets and resources effectively to meet service priorities. Provide expert advice to senior stakeholders on student records and data compliance. Represent Student Administration on cross-institutional projects and initiatives. Lead and develop a high-performing team, fostering a culture of excellence and wellbeing. This More ❯

more visit , and read about the latest news via our StoryHub . Description and Requirements Join Lenovo Hybrid Cloud Services (HCS) Professional Services team as Power and Cooling (PNC) Delivery Manager! You will be responsible for the end-to-end planning, execution, and delivery of advanced cooling systems across high-performance computing (HPC), AI, and enterprise data center … and expand your experience and skills in a dynamic, complex organization and to deliver across our major customer sites. Your Key Responsibilities: Project Management & Execution :Lead end-to-end delivery of cooling infrastructure projects (liquid and air-based), from design through commissioning, ensuring alignment with thermal models and resiliency standards. Stakeholder & Partner Engagement: Act as the main point of … teams. Innovation & Sustainability :Promote sustainable cooling technologies, reduce PUE and carbon footprint, and stay updated on industry trends and emerging solutions. What You bring: Experience in data center infrastructure delivery, with a focus on cooling systems. Proven experience managing large-scale deployments of liquid cooling and air management systems. Good understanding of thermal dynamics, fluid mechanics, and data center More ❯