751 to 775 of 4,491 Service Delivery Jobs in the UK excluding London

Role : Production Print Field Service Technician Location: East Midlands - Field Based Package: £28,000 - £33,000 plus 10% bonus. 26 days holiday, plus bank holidays, and the option to purchase more days if needed Access to training and development opportunities, along with license with award winning learning content provider. … all employees and their immediate family, giving 24/7 access to experts in health & wellbeing We are looking for a Production Print Field Service Technician to join our team at Konica Minolta! As a Field Service Technician at Konica Minolta, you will provide technical solutions to a … paperwork in an accurate and timely manner To effectively use technology tools such as tablet and Laptop in order to ensure continuous improvements in service delivery To maintain car or walking stock to required standards To support or respond to service call outs for other service More ❯

We are recruiting for an SC Cleared First Line Analyst for a leading IT Service provider based in Nottingham. We are looking for a Security Cleared First Line A nalyst to work in the Second Line Service Desk team supporting delivery of a 24/7 x … service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. You will provide technical support and service delivery to the company's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to More ❯

The Role Are you a Service Manager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused solely on … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global Service Manager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful relationships, mastering … modern outreach tactics, and becoming the kind of service manager who gets mentioned at board level. The Responsibilities Build personal relationships with customers at all levels within their organisation Ensure excellence of Service Delivery across all customers and services at all times Monitoring and reporting of performance More ❯

Role Title: Service Manager - Children with Disabilities (CwD) Rate: £450 per day or 357.60 PAYE (Umbrella) Contract Type: Interim - 3 months (with potential for extension) Work Arrangement: Hybrid (on-site and remote) Location: Town Hall, Main Road, Romford RM1 3AR Local Authority: London Borough of Havering Please note: Registered … social workers will not be considered for this post. Key Focus The Service Manager will: Manage, lead, and oversee the daily operations of the Children with Disabilities (CwD) Service , ensuring high standards of practice in line with statutory guidance and best practice. Work closely with the Strategic Head … of Service for Early Help, CwD, and Family Support to continuously improve service delivery, driven by performance, risk, and demand. Key Deliverables Supervise and support staff to ensure effective service provision to children, young people, and families. Oversee accurate and timely case recording across all relevant More ❯

transformation, having launched two major digital platforms successfully and a roadmap ramping up of new products for their internal Brokers and external clients. : The Service Manager sits within the Digital team and will report directly to the Head of Digital. As a Digital Service Manager , your mission is … the key point of contact for clients, brokers, and internal teams, ensuring successful adoption and use of the platforms while also establishing scalable, lightweight service management processes. This is a hands-on, client-centric role, perfect for someone who thrives in a fast-moving, startup-like digital team environment. … teams onto Lockton’s digital platforms Develop training materials, user guides, and onboarding manuals Deliver training sessions and proactive client engagement to ensure adoption Service Management & Support Design and implement a light-touch ITIL service model aligned with Lockton’s internal ITSM framework Manage incoming issues (approx. More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and develop the service … desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional development, clear career progression pathways, as … well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and client satisfaction More ❯

and cost-effective technology solutions and services to a diverse range of industries. Their forward-thinking approach, combined with a strong commitment to customer service and long-term partnerships, has positioned them as a trusted advisor in the IT services space As the Service Desk Manager, you will … engineers (team of 5). Your role will be pivotal in driving operational excellence, cultivating a culture of continuous improvement, and ensuring the consistent delivery of exceptional customer service. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancement … of their IT service management practices. Essential Requirements: Proven experience managing a multi-tiered IT support team (1st to 3rd line) Strong leadership and team management skills Demonstrated hands-on technical expertise across a broad range of IT systems and infrastructure, including end-user support, networking, cloud platforms (e.g. More ❯

equivalent. 1 year experience and/or education relating to corrections, community-based residential facilities (CBRF), criminal justice, human services, psychology, sociology, security, social service, mental health, behavioral health, or law enforcement preferred. 1 year of experience with correctional clients from diverse backgrounds; culturally competent. Qualifications Knowledge, Skills & Abilities …/Affirmative Action ATTIC Correctional Services, Inc. is in compliance with applicable state and federal statutes and regulations relating to nondiscrimination in employment and service delivery. No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment … premises during working hours. All employees are expected to support goals and programmatic activities relating to nondiscrimination in employment. No otherwise qualified applicant for service or service participant shall be excluded from participation, be denied benefits, or otherwise be subject to discrimination in any manner on the basis More ❯

company offshore locations. Purpose of role The role of Multi Services Team Leader is designed to ensure the team are providing an industry leading service with exceptional standards to the client. This role involves working with the Account Manager to implement a service expansion plan for the Williams … with our policies. A Multi Services Team Leader maintains and is accountable for a high level of Health and Safety within the Williams Lea service areas in line with policies and procedures from the Health and Safety Committee, helps clients and customers to achieve their Health and Safety targets. … Providing exceptional customer service during every interaction with the client, proactively demonstrating and living the company values and behaviours are all key elements of this role. Key Responsibilities Directly supervising the multi services team, tracking all aspects of performance, and giving regular feedback to the Account Manager Ensuring the More ❯

in the area of EV Charging, Sustainability and Renewable Energy. Working with our partners the role will support Roadchef’s CaaS (Charging as a Service) business model in growing our EV charging presence on the Motorway Service Areas and will provide our customers with a reliable, simple to … use, engaging and informative experience. You must have experience in EV infrastructure, or mobility-as-a-service sectors. In this role you’ll be part of a fast paced agile team who will be responsible for building our Long Term vision for EV with leading edge innovative solutions that … under the CaaS model Coordinate with technical teams, contractors and vendors to ensure projects are delivered on time and to budgets Establish and manage service level agreements for reliability, maintenance and uptime. Provide detailed recommendations and business case to senior stakeholders. Stay updated on relevant EV infrastructure policies, incentives More ❯

About the role The Business process analyst will lead colleagues through business process design to enable a smooth transition from current to future service delivery that reflects changes to operating model design, technology and business requirements as required. This role will identify inefficiencies, bottlenecks and areas for improvement … or to support continuous improvement. This will involve analysing the current processes and identifying opportunities for optimisation to establish a consistent, streamlined and efficient service that meets customer and user need. Key to this role will be skills and relationship building to collaborate with colleagues to identify touchpoints and … Ensure operational improvement submissions move through to IT/Product acceptance and delivery. Define & maintain the requirement gathering & impact assessment process/toolsets. Ensure service requirement traceability through the delivery lifecycle is maintained. Documentation of all data items impacted by operational process changes and migrations. Detailed business analysis More ❯

with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote Enterprise Applications and end users … Group and customer base including end user training and Knowledge Base contributions. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Contributing to the technical Change Advisory Board specific to relevant ERPs. Engagement in new and upcoming IT projects relating to Enterprise Applications and … service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required Qualifications, Experience, and Skills: 3 years’ experience in delivering Application Support in a complex More ❯

with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote Enterprise Applications and end users … Group and customer base including end user training and Knowledge Base contributions. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Contributing to the technical Change Advisory Board specific to relevant ERPs. Engagement in new and upcoming IT projects relating to Enterprise Applications and … service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required Qualifications, Experience, and Skills: 3 years’ experience in delivering Application Support in a complex More ❯

play a pivotal role in reviewing our HR technology platform. The successful candidate will be responsible for identifying and rolling out improvements, overseeing the delivery of regular management reporting requirements and working with HR colleagues to ensure data is accurate. Working as part of the HR function, you will … shared across the firm efficiently through integrations and accurate reporting Develop, and maintain security and permissions architecture as defined by the firm Oversee the delivery of regular reports to the business, assisting or providing guidance with writing reports where necessary. Oversee report design. Instil best practice within the HRIS … training activities as necessary Allocate HRIS resources to plan and manage high intensity annual processes, such as appraisals and salary reviews Monitor and enhance service delivery standards to ensure Service Level Agreements with Access (Vendor) are met or exceeded Acts as Technical Lead for SelectHR, producing functional More ❯

We're hiring: IT Service Manager We're seeking a detail-driven and experienced IT Service Manager to take ownership of system health, performance, and stakeholder satisfaction across the technology estate. If you're passionate about keeping services stable, secure, and continuously improving, this role offers the ideal … opportunity to make a lasting impact. As an IT Service Manager, you’ll play a central role in incident response , service monitoring, and process optimisation, while maintaining a strong focus on governance, audit compliance, and communication. This is a hands-on role where leadership, technical insight, and operational … incident response and resolution efforts, including stakeholder updates and post-incident reviews Driving continuous improvement initiatives based on data, feedback, and audit insights Ensuring service-level compliance, audit readiness, and strong documentation practices Building productive relationships with internal and external stakeholders Overseeing infrastructure-related projects and vendor contracts to More ❯

We're hiring: IT Service Manager We're seeking a detail-driven and experienced IT Service Manager to take ownership of system health, performance, and stakeholder satisfaction across the technology estate. If you're passionate about keeping services stable, secure, and continuously improving, this role offers the ideal … opportunity to make a lasting impact. As an IT Service Manager, you’ll play a central role in incident response , service monitoring, and process optimisation, while maintaining a strong focus on governance, audit compliance, and communication. This is a hands-on role where leadership, technical insight, and operational … incident response and resolution efforts, including stakeholder updates and post-incident reviews Driving continuous improvement initiatives based on data, feedback, and audit insights Ensuring service-level compliance, audit readiness, and strong documentation practices Building productive relationships with internal and external stakeholders Overseeing infrastructure-related projects and vendor contracts to More ❯

We're hiring: IT Service Manager We're seeking a detail-driven and experienced IT Service Manager to take ownership of system health, performance, and stakeholder satisfaction across the technology estate. If you're passionate about keeping services stable, secure, and continuously improving, this role offers the ideal … opportunity to make a lasting impact. As an IT Service Manager, you’ll play a central role in incident response , service monitoring, and process optimisation, while maintaining a strong focus on governance, audit compliance, and communication. This is a hands-on role where leadership, technical insight, and operational … incident response and resolution efforts, including stakeholder updates and post-incident reviews Driving continuous improvement initiatives based on data, feedback, and audit insights Ensuring service-level compliance, audit readiness, and strong documentation practices Building productive relationships with internal and external stakeholders Overseeing infrastructure-related projects and vendor contracts to More ❯

We're hiring: IT Service Manager We're seeking a detail-driven and experienced IT Service Manager to take ownership of system health, performance, and stakeholder satisfaction across the technology estate. If you're passionate about keeping services stable, secure, and continuously improving, this role offers the ideal … opportunity to make a lasting impact. As an IT Service Manager, you’ll play a central role in incident response , service monitoring, and process optimisation, while maintaining a strong focus on governance, audit compliance, and communication. This is a hands-on role where leadership, technical insight, and operational … incident response and resolution efforts, including stakeholder updates and post-incident reviews Driving continuous improvement initiatives based on data, feedback, and audit insights Ensuring service-level compliance, audit readiness, and strong documentation practices Building productive relationships with internal and external stakeholders Overseeing infrastructure-related projects and vendor contracts to More ❯

for supporting patients, relatives, carers and staff when they require help with using the MFT application. The post-holder will provide a prompt support service in response to telephone, and email requests from end-users and proactively provide onsite support to patients. All requests will be entered accurately and … efficiently onto the Help Desk system ensuring the customer experiences a high quality, timely service and efficient resolution to their problem. As we move into a new age of digital communications and support at MFT the Helpdesk agents are a key link with staff and patients and are vital … duties of the job o Be the first point of contact within Informatics for all queries, incidents, problems and requests. o Provide an ambassador service in support of the MyMFT application, answering incoming calls in line with Trust Standard Operating Procedures (SOPs) and supporting patients onsite to use the More ❯

global law firm on a permanent basis. **Experience working for a law firm is essential** Key Responsibilities Manage the User Support team using the Service Management toolset and provides accurate reporting on performance Coaching and mentoring the team to ensure that personal development, service standards and are being … these with the respective team Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Take accountability for service delivery performance, meeting customer expectations Liaise with other internal support teams, internal senior management and … suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation process for Major Incidents Take ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews Attend and actively participate in all daily stand More ❯

global law firm on a permanent basis. **Experience working for a law firm is essential** Key Responsibilities Manage the User Support team using the Service Management toolset and provides accurate reporting on performance Coaching and mentoring the team to ensure that personal development, service standards and are being … these with the respective team Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Take accountability for service delivery performance, meeting customer expectations Liaise with other internal support teams, internal senior management and … suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation process for Major Incidents Take ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews Attend and actively participate in all daily stand More ❯