751 to 775 of 927 Service Delivery Jobs in the UK excluding London

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to join their growing … proactive maintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent service delivery. Occasionally attend client sites (company vehicle or mileage reimbursement provided). Essential Skills & Experience: Proven experience in an MSP or multi-client support environment. Strong troubleshooting skills across … Active Directory, Office 365, and Exchange. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Experience with backup systems, antivirus solutions, and remote monitoring tools. Excellent communication and customer service skills. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate … With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how More ❯

team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate … With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how More ❯

infrastructure and networking technologies is essential to effectively guide and support your team. You will also contribute to performance reporting, workflow management, and collaborate closely with software support and delivery teams. Key Responsibilities Manage a team of support and infrastructure engineers, ensuring high performance and service delivery. Oversee workflow assignment, absence management, and team development. Produce and present … performance reports to senior leadership. Collaborate with software delivery teams on deployment-related activities. Support recruitment and onboarding of new team members. Maintain documentation and tracking systems for team performance and operations. Communicate effectively with customers, leadership, and technical staff. Required Experience Proven experience managing technical teams (5+ members), including performance and workflow oversight. Strong understanding of IT infrastructure … Windows Server, Active Directory, Exchange, VMware). Familiarity with networking concepts and devices (Cisco, Juniper). Experience generating and presenting performance reports. Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … daily administration of Cisco Call Manager platforms. Collaborate effectively with cross-functional teams via MS Teams, phone, and in person. Adhere strictly to best practices and ensure high-quality service delivery. Draft Local Working Instructions and provide quality assurance for third-party installations and upgrades. Support legacy TDM systems, including jumpering. Must be flexible to travel to customer sites … Wokingham, Warwick, Reading) with a company vehicle provided. Strong organisational skills are essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise More ❯

ll not only receive invaluable experience but also ongoing training throughout your role. If you choose to work with us, you’ll be empowered to deliver best-in-class service to our clients. It’s a win-win! The Operations Coordinator role: You'll be at the heart of our operations - managing the project office, setting up and planning … forward. Key Responsibilities: • Project Setup & Planning - Validate sales orders, review project readiness, set up projects in the management system, and initiate client communication. • Scheduling & Coordination - Plan and coordinate project delivery; assign consultants based on skills, availability, and budget; organise kick-off meetings; schedule project and support calls. • Project Execution & Oversight - Ensure all requirements are in place pre-delivery … accurate forecasting, client details, and utilisation reporting; run reports as needed. • Client & Team Liaison - Respond to inbound client queries, maintain close communication with the Consultancy team, and support smooth service delivery. • Process & Operational Support - Identify and implement process improvements; support Directors, Consultants, and Finance with information and billing. A little about you: • Relevant experience in a similar role • Strong More ❯

Tridentis a fast-growing, values-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT services, driving innovation, and fostering a vibrant, people-first culture. This is an excellent opportunity for a people manager with IT infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What We Offer … you and your family. Cycle to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high … of large teams - Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack - Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Ready to make an impact? Discover us on trident.co.uk and apply now More ❯

role, supporting internal users across the business. As the first point of contact, you'll play a vital role in resolving day-to-day IT issues and ensuring seamless service delivery. Key Responsibilities: Be the first point of contact for IT queries via phone, email, and live chat Accurately log and track issues using the company's central service … and software Support end-users with Microsoft 365, Exchange Online, and Active Directory Collaborate with the wider IT team to escalate and resolve more complex issues Deliver excellent customer service with a helpful and professional approach Key Skills & Experience Required: Experience providing 1st line IT support in a commercial environment Strong troubleshooting skills with Windows, macOS, and Microsoft Office More ❯

and ServiceNow as part of your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning Agile and ITIL methodologies, and how to manage time, quality, and budgets. What we're looking for: Experience & Technical Skills (nice to have, not essential to start … systems and customer relationship management (CRM) tools. Awareness of SQL, database reporting, or process automation platforms. Understanding of customer data privacy principles and an interest in utilities or public service delivery. Desire to work with technologies like HiAffinity, Jira, ServiceNow, and workflow management tools. Personal Qualities: A proactive learner with a genuine interest in growing your technical knowledge and … dependant on experience Hybrid role, with the expectations of a minimum two days a week in the office in Hatfield Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other More ❯

deployments. Infrastructure Maintenance: Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible. 3rd Line Support: Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs. Business As Usual Tasks: Perform essential operational tasks as needed to maintain continuous service delivery. Technical Expertise: Offer More ❯

contribute to the internal knowledge base. Perform software testing and participate in product improvement initiatives. Collaborate with clients, internal teams, and third-party vendors to ensure seamless communication and service delivery. Stay current with software updates and industry best practices through ongoing training and certification. Key Attributes Solid grounding in accounting principles and practices. Strong analytical and troubleshooting skills. … Excellent verbal and written communication abilities. A proactive and customer-centric approach to service delivery. Ability to work independently as well as collaboratively within a team environment. Preferred Skills Familiarity with accounting or ERP software systems. Basic technical knowledge of IT infrastructure (e.g., Windows environments, SQL, cloud-based platforms). Strong proficiency in Microsoft Office tools, especially Excel and … Power BI. Experience in delivering presentations or software demonstrations. Background in project coordination or implementation work. Candidate Profile Passionate about delivering high-quality support and service to users. Excellent interpersonal skills with the ability to communicate at all organizational levels. Strong organizational skills and attention to detail. Resilient and able to remain calm under pressure. Enthusiastic about learning and More ❯

all users, contributing to strategic IT decisions, and supporting a Cloud First transformation using Microsoft Azure. You will also be responsible for mentoring the Internal Support Team and ensuring service excellence. Opportunities like this do not come up very often and this could really be a landmark moment in your career. You will be working for one of the … most innovative software/services companies in the world, who will enable you to progress your career and learn new skills. Responsibilities:- Service Management: - Lead and manage the Internal Support Team, ensuring SLAs and business requirements are met. Deliver 1st to 3rd line support, including hands-on problem resolution. Oversee the rota-based support desk and out-of-hours … Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL framework and process-driven service delivery. Strong communication, stakeholder management, and leadership skills. Comfortable working across time zones and in a high-availability environment. This is just a short o v er-view of More ❯

advanced IT support within a growing IT environment. Key Responsibilities: Lead end-to-end CRM implementation and optimisation (Salesforce/Dynamics). Automate processes across sales, onboarding, billing, and service delivery. Integrate CRM with platforms like Autotask, 3CX, and licensing systems. Manage internal projects and external vendors from scope to delivery. Provide Level 2/3 technical support across … in an MSP or IT services role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and More ❯

advanced IT support within a growing IT environment. Key Responsibilities: Lead end-to-end CRM implementation and optimisation (Salesforce/Dynamics). Automate processes across sales, onboarding, billing, and service delivery. Integrate CRM with platforms like Autotask, 3CX, and licensing systems. Manage internal projects and external vendors from scope to delivery. Provide Level 2/3 technical support across … in an MSP or IT services role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What’s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and More ❯

vary between infrastructure deployments and SaaS deployments. (M365 Services mostly) About Lyra Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform … team members and help mentor less experienced staff to support their development. • Lead internal training sessions to increase the overall technical knowledge of the team, ensuring high standards of service delivery. Our ideal Technology Services Consultant has the following qualifications: • I.T Support experience required around 3rd Line Support. • Experience of project implementation, monitoring and maintaining systems and networks. • Expertise More ❯

and development products investigating and developing low TRL technologies. Product Development Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services Delivery of engineering services on behalf of clients, assisting them in the development More ❯

and development products investigating and developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients, assisting them in the development More ❯

and development products investigating and developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients, assisting them in the development More ❯

Role: Field Service Technician - Multi-Functional Devices Location: North London - Inner M25 Package: up to £32,000 per annum + 10% bonus Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge or working as … a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network Multi-Functional Devices … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯

Role: Field Service Technician - Multi-Functional Devices/Photocopiers Location: Cheshire/North Wales Package: up to £29,500 per annum + 10% bonus Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge or … working as a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network Multi … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯

Hybrid working practices in place. The opportunity to drive and execute the delivery of Digital and Data Strategies About Our Client The role can be based in the following office locations: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon. Hybrid working practices are in place. The Government Property Agency is the largest property holder in government, with more than … 2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are seeking innovative, solutions-focused individuals … s Government, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We're dedicated to More ❯

Windows 11-10 OS queries O365 Administration (SharePoint, OneDrive, Exchange) Group Policy (DNS/DHCP) Occasional on-site client visits when required Requirements: ESSENTIAL Previous experience in a Managed Service Provider (MSP) environment Strong knowledge of Active Directory Office 365 Admin & troubleshooting (security, user creation) Basic networking knowledge Experience with Group Policy, DNS, DHCP Full UK driving licence What … career progression opportunities This is a fantastic time to join a growing business that values its people, invests in their development, and maintains a strong client base through excellent service delivery. To apply, press apply now or send your CV to Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call me on for more information … Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1st line, Helpdesk, service desk, infrastructure, Azure, Cloud, Office 365, VMware, Server Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯

drives one of Amazon's core focus areas: providing the widest selection to customers. We are looking for a leader to manage multiple teams and own overall planning and delivery of services to support multiple programs for the Selection Management Program and Operations team. The person will be expected to be skilled in understanding customer needs, setting and managing … expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will also be responsible for driving cost reduction (through process standardization and automation), quality improvements (by adopting appropriate audit and measurement mechanisms), and business impact across programs through policy changes and improvements in data quality and service delivery. The individual will … continuously improve the product features by integrating the learning from users and improve the accuracy of decisions from the automated solution. BASIC QUALIFICATIONS - 5+ years of cross functional project delivery experience - 5+ years of program or project management experience - 5+ years of working cross functionally with tech and non-tech teams experience - Experience defining program requirements and using data More ❯

financial needs and providing tailored virtual finance solutions to support their business objectives. Cultivate and maintain strong client relationships, ensuring high levels of client satisfaction and loyalty through exceptional service delivery. Collaborate with directors and senior management to identify opportunities for business development, cross-selling, and upselling virtual finance services. Oversee the day-to-day operations of the virtual … finance department, ensuring timely and accurate delivery of services to clients. Manage the virtual accounting process, including bookkeeping, payments, financial reporting, and tax compliance, including VAT returns. Develop and implement robust systems, processes, and controls to maintain data integrity, security, and confidentiality in virtual finance operations. Identify and evaluate virtual finance technologies and software solutions to streamline processes, enhance … efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. Proven experience in a senior More ❯

Manager Location: Trident Office, Brighton (Office based ) Employment Type: Full-Time Driving Licence :A full UK driving license is required Salary : Competitive About Us Trident is a leading Managed Service Provider (MSP) with over 30 years of experience delivering tailored IT solutions to local businesses in the South of England. As a Microsoft Gold Partner we combine cutting-edge … seeking a proactive and client-focused Internal Account Manager to join our team. This role is pivotal in supporting Relationship Managers by co-managing client accounts and ensuring seamless service delivery. Acting as a primary daily point of contact for assigned clients, you will handle inquiries, manage communications, and coordinate with internal teams to meet client expectations. This role … Take ownership of client email requests, categorise and assign tasks, and escalate critical matters to Relationship Managers as necessary. Collaboration & Coordination : Work closely with internal teams to deliver seamless service and attend client meetings as required. Sales & Opportunity Development : Assist Relationship Managers in promoting Tridents products and services and identify growth opportunities within existing accounts. Administrative Support : Maintain accurate More ❯