776 to 800 of 806 Service Delivery Jobs in the UK excluding London

grow & lead? Join us as a CAD & Technical Support Supervisor in Bristol! This is role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What youll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage the process of … handling inbound technical enquiries, to include triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team … activity, manage risks, and ensure continuous improvement in technical service delivery. What youll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do the same. Experience in managing remote customer service or technical support across multiple channels. Working knowledge of CAD and the ability to interpret 2D construction drawings. Awareness More ❯

learn, grow & lead? Join us as a CAD & Technical Support Supervisor in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What you'll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage the process … of handling inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team … activity, manage risks, and ensure continuous improvement in technical service delivery. What you'll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do the same. Experience in managing remote customer service or technical support across multiple channels. Working knowledge of CAD and the ability to interpret 2D construction drawings. More ❯

maintenance of our network, security, and telephony systems. You'll work closely with technical teams and project managers to lead infrastructure projects, support day-to-day operations, and ensure service reliability across multiple Trust sites. This is a key hands-on role where you'll also provide 2nd/3rd line support and take part in the on-call … rota. Key Responsibilities: Maintain and improve network, telephony, and security infrastructure. Lead technical delivery for new IT infrastructure projects. Diagnose and resolve complex network issues. Provide 2nd/3rd line support and assist the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to More ❯

Job Title: IT Customer Service Executive Location: Alderley Edge, Cheshire (Office-based, 5 days per week) Salary: Up to £35,000 base Why Join Us? Dynamic Workplace: Be part of a thriving, technology-driven organisation where your contribution truly matters. People-Centred Culture: Work within a close-knit, friendly team that values collaboration and open communication. Career Growth: Enjoy … strong relationships with clients, understanding their needs and ensuring their satisfaction. Document customer interactions, issues, and resolutions accurately in internal systems. Collaborate closely with internal departments to ensure seamless service delivery. Key Attributes Required Prior experience in a customer service or helpdesk role, ideally within an IT environment. Basic understanding of first-line IT support concepts (e.g., password More ❯

and medium-sized businesses. With regional sales and support locations across the country, our ambitious growth is focused on our crucial values and fundamental principles, with every product and service delivered with expertise, passion, and heart. About the Role: As part of our growth plans, we are seeking an experienced Sales Account Manager with a genuine passion for delivering … excellence and ensuring customer service is at the heart of everything we do. You will be responsible for managing and growing a portfolio of customer accounts, serving as the primary point of contact for contract negotiations, technology reviews, and service escalations. Your role will include conducting quarterly reviews with customers, getting to know your customers well, understanding their … business challenges, and recommending technical products to assist with their growth. Additionally, you will be responsible for upselling and growing the account through sales through service, ensuring that your clients receive the best possible solutions to meet their needs. Key Responsibilities: Managing a bank of existing accounts Develop and maintain trusted relationships with your accounts, conducting quarterly product portfolio More ❯

depending on experience) WHAT THE JOB IS ALL ABOUT " Hey I'm Rich, TechOps Director, and I'm looking for a Cloud Infrastructure Engineer to support the delivery and ongoing evolution of our cloud-based systems that power live sports operations around the world. This hands-on, delivery-focused role is ideal for someone with a foundational understanding … will span the full deployment lifecycle, from early-stage proof-of-concepts (PoCs) and demos through to feature validation and post-launch support. As part of a cross-functional delivery team, you'll gain valuable experience across live video pipelines, AWS infrastructure, hybrid networking models, and globally distributed deployments. This role is also key in bridging the gap between … cloud engineering and operational support ensuring smooth handovers, issue resolution, and continuous improvement of our service delivery. WHO YOU'LL WORK WITH " DevOps Engineers Software Developers TechOps System Leads Network Infrastructure Engineers Global System Architect IT and Security Teams Venue Operations & Deployment Teams Reporting to: TechOps Director WHAT YOU'LL DO " Coordinate end-to-end cloud workflow delivery More ❯

an experienced SAP Solution Architect with a Logistics WM focus to join our growing team. If you are passionate about end-to-end SAP solution architecturefrom solutioning engagement to delivery executionthis is the opportunity for you. As part of our virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple industries. At … integration and execution of SAP projects. Key Responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with DXC, customers, and third-party partners. Lead solution design, implementation, testing … deployment, and early-life support. Align SAP solutions with DXCs delivery model and industry best practices. Assist in defining clients SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance DXCs SAP offerings More ❯

today to our new Shared EPR. They will be responsible for ensuring data integrity, accuracy, and consistency across platforms, systems and departments, towards driving improvements in patient care and service delivery. They will help ensure that data quality metrics are integrated into the broader project reporting mechanisms to track the impact of data quality on patient pathway management and … quality metrics are integrated into the broader project reporting mechanisms to track the impact of data quality on patient pathway management and operational performance. About us "Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined … reporting schedules Understanding and maintaining of patient confidentiality Experience of ability to work under pressure with frequent interruptions Desirable Understanding of data quality policies and processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

individual with excellent communication skills and a passion for enabling teams through technology. We welcome applications from individuals with relevant technical skills and experience in application management or IT service delivery. You may have a background in IT support, application management, or cloud services. You should have experience with the following: Microsoft 365 suite, particularly SharePoint and Teams SaaS … application management, including tools such as Adobe Creative Cloud and SendGrid Service desk and ticketing systems, preferably Freshdesk or similar Understanding of software development life cycles (SDLC) and supplier management Awareness of IT security principles and best practices Ability to promote and support adoption of emerging Microsoft technologies such as Microsoft Fabric and Copilot Stakeholder engagement skills, with experience More ❯

Full Time As a 2nd Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd line support cases, including hardware … mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote support tools and ITIL practices. More ❯

our software remotely on customer sites and within AWS-hosted environments. Providing support to colleagues across the Customer Support, Sales, and Customer Care teams to share knowledge and improve service delivery. Contributing to and updating the company’s internal knowledge base to support team-wide learning and continuous improvement. Maintaining high standards of quality in every aspect of your … strong team-working and communication skills, and be able to embrace a company culture based on honesty and respect. A professional approach and maintaining a high level of customer service is key. Salary: £25,000 to £26,000 per annum Benefits: Yearly bonus Casual dress Company pension Cycle to work scheme On-site parking No weekends Career progression Hours More ❯

engineers' qualifications, certifications, and compliance documentation to ensure ongoing regulatory compliance and audit readiness Prioritise and manage trade recruitment in key operational areas to support business continuity and efficient service delivery. Engage daily with trades personnel, clearly communicating company expectations, processes, and compliance requirements to support audit readiness and operational transparency. Skill Required: Excellent organisational and time management skills … holidays) Free tea, coffee, fruit, and breakfast Modern offices Social events Ongoing training and development opportunities Enhanced Family Friendly Benefits Private medical cover Enhanced Company pension Scheme Death in service benefit After probationary period How to Apply: If you'd like to join the BOXT team, then please send an email with your CV and get creative to tell More ❯

presence, they deliver cutting-edge communication solutions for a wide range of vessels and offshore platforms. As part of their continued growth, they are now seeking a NavCom Field Service Engineer to join their highly skilled engineering team. Responsibilities: * Install, maintain, and repair a range of navigational and communication equipment, including GMDSS, VSAT Satellite Broadband, VDR-APTs, and integrated … Provide both solo and team-based onsite engineering support on a variety of vessels, from super tankers to mega yachts. * Complete technical documentation, reports, and ensure high standards of service delivery. * Stay up to date with manufacturer training and technical developments. What They Are Looking For: * Minimum of 3 years' experience as a Marine Service Engineer. * In-depth … diverse range of vessels and high-profile maritime projects. * Supportive and friendly team environment with strong career progression opportunities. Apply today to be considered for this fantastic NavCom Field Service Engineer role. Interviews are taking place this week! Keywords: NavCom Engineer, Field Service Engineer, Marine Electronics, GMDSS, VSAT, VDR, Retrofit Projects, Navigational Equipment, Maritime Communications, Defence, Offshore, Satellite More ❯

Maldon On-call Crew Manager (2 positions) - Essex County Fire and Rescue Service Job Title: On-call Crew Manager Maldon (2 Positions Available) Contract: Permanent Working Hours: On-call (Agreed Contractual Hours) Salary: £6,265.05 (On-call Crew Manager, Substantive) Location: Maldon Fire Station Closing Date: 5th August 2025 Salary dependant on hours worked, please see On-call Annual … Retainer Are you ready to take the next step in your firefighting career? Essex Fire & Rescue Service is seeking a dedicated and motivated Crew Managers at Maldon Fire Station to lead, inspire, and make a real difference in our communities. As a Crew Manager, you'll play a vital role in operational leadership, community safety, and team development. You … ll be responsible for leading crews at incidents, supporting community engagement, and ensuring the highest standards of service delivery. What We're Looking For: Qualified and Experienced: You must hold Incident Command Level 1 and have been a competent firefighter for at least 12 months. Leadership Skills: Proven experience in leading teams, developing others, and managing operational incidents. Community More ❯

Job Title: Trainee Service centre technician Location: Winnersh, Wokingham, UK Contract: 6 months Description: We would like to encourage, potentially ideal for a school leaver or recent college graduate About Us: Client is a leading provider of electronic design and test solutions. Our UK headquarters and service center is located in Winnersh Triangle, Berkshire. Job Overview: We are … seeking a motivated Trainee Service Centre Technician to join our dynamic team. This role involves working with a wide range of electronic and mechanical test and measurement equipment, learning to understand various measurement instruments, and ensuring high-quality service delivery. Responsibilities: Operate and maintain multiple test stations, typically controlled via PC-based programs. Perform manual measurements of electronic … signals using appropriate test equipment. Communicate with customers to provide progress updates. Collaborate with team members to achieve key performance metrics. Opportunities: While the role is primarily service center-based, there may be opportunities to join our customer-facing team and work on-site once fully trained. Requirements: Minimum of 5 GCSEs (grades A to C) including Mathematics, English More ❯

Social network you want to login/join with: Graduate Support Analyst, Excel, Data Analytics, Data Entry, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career! My client, a forward … thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you'll work closely with a small … collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud-based technology used across multiple More ❯

effectively across technical and non-technical audiences. You'll work closely with colleagues across Information Security, IT and wider university services to enhance our security posture and support the delivery of a major security and risk transformation programme, including a major refresh of framework and policy. It's a unique opportunity to lead a growing team within a supportive … secure working practices, using metrics and feedback mechanisms to inform programme improvements and executive reporting. Collaborate closely with the Deputy CISO and security leadership to shape strategic direction, enhance service integration, and foster a culture of continuous improvement. Key Skills & Experiences Proven leadership in cyber security, with experience managing Architecture and Compliance or equivalent functions, including oversight of both … security architecture, with hands-on experience using industry-standard tools and platforms. Capability to manage outsourced testing, aligning partner activities with internal goals, setting performance expectations, and maintaining quality service delivery. Strategic thinking and planning ability, including the development of technical roadmaps, risk mitigation strategies, and resource alignment for both BAU and project work. Strong stakeholder engagement skills, with More ❯

critical services within the DNS and Network Time group. This position is key to shaping the strategic direction of the wider Cybersecurity division and directly impacts Jisc's overall service delivery. You will take responsibility for the continuous monitoring, threat detection, reporting, and analysis of critical infrastructure and its associated services, ensuring resilience, reliability, and security across the organisation. … Responsibilities will include: Maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. To comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. To assist in the monitoring and auditing of all systems to ensure all systems are performing More ❯

critical services within the DNS and Network Time group. This position is key to shaping the strategic direction of the wider Cybersecurity division and directly impacts Jisc's overall service delivery. You will take responsibility for the continuous monitoring, threat detection, reporting, and analysis of critical infrastructure and its associated services, ensuring resilience, reliability, and security across the organisation. … Responsibilities will include: Maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. To comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. To assist in the monitoring and auditing of all systems to ensure all systems are performing More ❯

regular check-ins, identify upsell opportunities, and strengthen long-term relationships. Segment clients for targeted communications and loyalty initiatives. Collaborate with marketing, product, and Client Outcomes teams to enhance service delivery. Relay client feedback to internal teams to drive improvements and reduce churn. Stay informed on industry trends to provide relevant, strategic guidance. Ensure all client data is handled … months) Work-Life Balance Flexi-time working arrangements Hybrid working (3 days in-office) Extras Free car parking Complimentary lunches 25-30 days annual leave (based on length of service) Ready to make a difference in client success and business growth? Apply now and be part of a team that values innovation, collaboration, and client impact. Adecco acts as More ❯

dynamic team of legal experts or our suite of technology driven legal solutions designed to meet client challenges. Founded in Cardiff, we have grown into a nationally recognised full-service commercial law firm, with offices in Swansea, Bristol, London, Birmingham, Leeds, and Liverpool. We pride ourselves on fostering professional growth, encouraging innovation, and maintaining an inclusive and supportive culture. … management systems (Peppermint or equivalent). Strong organisational skills and the ability to manage multiple tasks and deadlines efficiently. A proactive, solutions-focused attitude with a commitment to excellent service delivery. Desirable Experience supporting self-employed lawyers or consultant solicitor platforms. Prior exposure to legal finance software (Peppermint, Sage, Xero). Understanding of GDPR and data protection principles within More ❯

Delivery Consultant Supply Chain, AWS Professional Services Job ID: AWS EMEA SARL (France Branch) Amazon Web Services, Professional Services helps customers design and build innovative solutions, and migrate existing solutions to our platform. We provide the "how" of the move to the platform. Our customers are global enterprises and necessitate high standards and big ideas! We adopt modern architectures … Deliver on-site technical engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding customer requirements, creating consulting proposals and creating packaged Big Data service offerings and delivering them as part of our projects A day in the life In this role, the ideal candidate will have hands-on experience in planning and executing … data & analytics engagements, architecting and implementing complex Cloud Native platforms, and providing consultancy. This, coupled with strong business acumen, will be used to guide and own the sales and delivery of ProServe engagements. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job More ❯

a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. Youll work closely with the Service Desk Manager and on site coordinator to ensure smooth operations and excellent service delivery. This is an excellent opportunity for someone with a background in administration, customer service … 12.21 PAYE Temporary role with a 4 week rolling contract 21 hours per week Monday, Wednesday and Friday (9:00am 5:00pm) Full training & equipment provided Responsibilities: Answering incoming service desk calls and emails Logging and categorising maintenance requests using internal systems Communicating with engineers, clients, and contractors to coordinate jobs Providing updates and support throughout job lifecycles Supporting … general administrative duties within the team Requirements: Previous experience in customer service or administration (office or contact centre experience ideal) Good IT skills and ability to learn internal systems quickly Must be comfortable speaking to engineers, clients and contractors over the phone Reliable, organised and a good communicator Available for the full contract duration If you are a reliable More ❯

hands-on approach to technical support, process definition, and compliance with industry standards. Benefits: Salary: up to £65,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/7 NOC operation of Networks … routers and resolve incidents or issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required and … for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/mapping of NOC and SOC processes to support UK More ❯

vital to maintaining system reliability and enhancing the experience for both clinical staff and patients. Key Responsibilities Monitor and maintain core Patient Administration Systems daily Respond to incidents and service queries via TopDesk Assist with user accounts and maintenance, analysis, and implementation of low level updates. Support the team in the delivery of improvements for both new and … existing e-health systems Work collaboratively stakeholders to ensure that systems meet the service needs Requirements Experience with the backend administration of systems such as TrakCare and/or EMIS Web is desirable but not essential - preferably within the NHS or a similar healthcare setting Proven day-to-day familiarity with Patient Administration Systems is desirable. Problem-solving abilities … Confidence navigating change and adapting systems to maintain performance and availability Join us in strengthening the digital infrastructure of NHS Borders and contribute directly to improved patient care and service delivery. Informal enquiries can be made to Mark Watson ( ), Digital Systems Support & Development Manager. Due to legislative changes from 1 April 2025, this post may require a different level More ❯