26 to 50 of 290 Service Management Jobs in the UK excluding London

Head of Infrastructure & Service

Hiring Organisation
Fruition Group
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Role: Head of Infrastructure and Service Salary: Competitive Location: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow) Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an exciting period … transformation. The role will report to the Chief Technology Officer and will take full responsibility for the organisations infrastructure estate, modern workplace and IT service provision. The organisation will be migrating their core operations to the cloud in the next 12 months and the team you will be responsible ...

Engineering Support Technician

Hiring Organisation
Carbon 60
Location
Portsmouth, Hampshire, United Kingdom
Employment Type
Contract
Role: ENGINEERING SUPPORT ENGINEER Dept: MARITIME DIGITAL DELIVERY SERVICE, NAVY DIGITAL Project: NAVY DIGITAL HOSTING (DEPLOYED) DELIVERY TEAM Overview The goal of the Navy Digital Hosting (Deployed) [NDH(D)] service is to introduce a new, modern, flexible and scalable Navy Hosting IaaS (Infrastructure as a Service). … will help to address obsolescence by re-platforming and uplifting the current landscape to a new, modern and consolidated service offering. The environment will provide a common set of services to the teams delivering data and digital solutions on behalf of the Royal Navy, enabling the teams to focus ...

Senior Service Desk Analyst

Hiring Organisation
Leidos Innovations UK Limited
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Senior Service Desk Analyst Programme Name: LCST Location: Bristol, UK (Working on site at Emersons Green, Bristol a minimum of 3 days a week) Hours: MondayFriday, 08:0017:00, (8 hour shifts) Are you ready for your next career challenge?.. Role Overview: Leidos are seeking an experienced Senior … Service Desk Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex ...

Senior Systems Analyst

Hiring Organisation
Sopra Steria
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Full-Time
Salary
£42,000 - £45,000 per annum
with a working knowledge of ITSM and BMC Remedy? Sopra Steria’s aerospace defence and security sector are on the hunt for an IT Service Management analyst with experience working on Remedy for an ongoing project working within a key client. It will be your role to maintain … existing Remedy Service Management platform by providing senior-level administration and taking technical ownership. There will also be future opportunities to get involved in ad hoc project work so familiarity with related technologies such as VMware, SQL Server and PowerShell scripting would be a massive benefit. This role ...

Service Desk Analyst

Hiring Organisation
South West Yorkshire Partnership NHS Trust
Location
Wakefield, WF1 3SP, United Kingdom
Salary
£27485.00 to £30162.00
summary 37.5 hours per week This is an exciting opportunity to working within the Service Desk Team at South West Yorkshire Partnership Teaching NHS Foundation Trust. The service desk analysts are the first point of contact between the Digital and Technology Services and our customers and are responsible … worked in an IT environment and have an interest in problem solving along with knowledge of Microsoft products including Office and Active Directory. The Service Desk functions is looking to grow and evolve, so the ability to embrace change and maintain a positive outlook is essential, along with ...

IT Support Analyst

Hiring Organisation
Intelligent Talent Solutions Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
rata The Opportunity We are currently recruiting for an IT Support Analyst to join a well established financial services and wealth management organisation on a six month fixed term contract. This role sits within the internal IT team and plays an important part in supporting colleagues across the business. … deskside support from the Glasgow office. It would suit someone who enjoys working closely with users, solving problems and delivering a high standard of service in a professional environment. You will be supporting a modern Microsoft based environment and working as part of a collaborative IT team focused ...

Service Delivery Manager

Hiring Organisation
Red Recruitment
Location
Solihull, West Midlands, Illshaw Heath, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£35000 - £50000/annum Depending on Experience
Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service ...

Senior Service Delivery Manager - Digital

Hiring Organisation
Costa Coffee
Location
St. Albans, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems … services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

Front Office Service Manager

Hiring Organisation
Hays
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£80,000
Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end-to-end delivery and continual improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field support … ensure these customer-facing services deliver measurable business value, meet agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL ...

IT Service Manager - ITIL / ITSM - hybrid - £80K

Hiring Organisation
Oscar Technology
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £80,000 per annum
Service Manager - ITIL/ITSM - hybrid - £80K Hybrid - 2 days a week in office - Kings Cross Are you a proactive IT Service Manager who wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership … incident management, service governance, and operational excellence, helping to deliver a seamless technology experience across the organisation. What you'll do: Lead incident and problem management, driving effective technical response and resolution. Manage SLAs, service performance dashboards, and continuous improvement initiatives. Oversee cyber security incident response ...

Back Office Service Manager

Hiring Organisation
First Military Recruitment Ltd
Location
Watford, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£70000 - £80000/annum
MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery … applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management ...

Service Centre Team Manager

Hiring Organisation
EXL Service
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong ...

Service Centre Team Manager

Hiring Organisation
EXL Service (UK) Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site ...

Service Desk Manager

Hiring Organisation
XPO TRANSPORT SOLUTIONS UK LIMITED
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team on a full-time, permanent … days per week. This role is pivotal to how IT services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident ...

Senior IT Service Manager - 12 Months - SC Cleared - £700 pd

Hiring Organisation
Involved Solutions
Location
Exeter, Devon, UK
Employment Type
Temporary
Senior IT Service Manager - 12 Months - SC Cleared - £700 pd Rate: £700 per day IR35 : Inside Duration : 12 months Location : Hybrid - 1 day a week in Exeter The role :A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms … multiple channels and services to ensure service availability, performance and process maturity. Responsibilities : Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing: Lead a team, ensuring adequate resources and capacity Represent the IT service management function ...

Senior IT Service Manager - 12 Months - SC Cleared - £700 pd

Hiring Organisation
Involved Solutions
Location
Exeter, Devon, England, United Kingdom
Employment Type
Contractor
Contract Rate
£650 - £700 per day
Senior IT Service Manager - 12 Months - SC Cleared - £700 pd Rate: £700 per day IR35 : Inside Duration : 12 months Location : Hybrid - 1 day a week in Exeter The role :A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms … multiple channels and services to ensure service availability, performance and process maturity. Responsibilities : Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing: Lead a team, ensuring adequate resources and capacity Represent the IT service management function ...

Project Manager

Hiring Organisation
MASS Consultants
Location
St. Neots, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£50,000
experienced IT Project Manager to join us at a key moment of growth. Youll start by delivering impactful internal projects within our Service Management team, while supporting newly won work. As fresh Defence programmes come online, youll step in from the very beginning, becoming … major long-term IT service management project. A key part of your role will be leading the smooth transition of an existing service from a previous supplier into MASS. If you want to take ownership, drive meaningful change, and grow into a trusted expert, this ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
Luton, Bedfordshire, UK
Employment Type
Full-time
month contract engagement Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience: * Strong expertise with IFS (preferably … Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). * Proven architecture ownership across multi-site/multi-country rollouts. * IFS Service Management configuration expertise (service contracts ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
Watford, Hertfordshire, UK
Employment Type
Full-time
month contract engagement Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience: * Strong expertise with IFS (preferably … Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). * Proven architecture ownership across multi-site/multi-country rollouts. * IFS Service Management configuration expertise (service contracts ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
East Anglia, UK
month contract engagement Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience: * Strong expertise with IFS (preferably … Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). * Proven architecture ownership across multi-site/multi-country rollouts. * IFS Service Management configuration expertise (service contracts ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £750 per day
month contract engagement Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience: * Strong expertise with IFS (preferably … Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). * Proven architecture ownership across multi-site/multi-country rollouts. * IFS Service Management configuration expertise (service contracts ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
North West London, London, Watford, Hertfordshire, United Kingdom
Employment Type
Contract
Contract Rate
£500 - £750/day
month contract engagement Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience: * Strong expertise with IFS (preferably … Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). * Proven architecture ownership across multi-site/multi-country rollouts. * IFS Service Management configuration expertise (service contracts ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
Watford, Hertfordshire, UK
Employment Type
Full-time
responsibilities and tasks associated with this role before proceeding. Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience … Strong expertise with IFS (preferably IFS Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). * Proven architecture ownership across multi-site/multi-country rollouts. * IFS Service Management ...

Service Desk Analyst

Hiring Organisation
Morson Edge
Location
East Grinstead, West Sussex, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services are delivered efficiently, professionally … line with agreed service levels and defined processes. This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Key Responsibilities Record, prioritise, and manage service requests and incidents using ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
Luton, Bedfordshire, UK
month contract engagement Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience: In order to make an application … simply read through the following job description and make sure to attach relevant documents. * Strong expertise with IFS (preferably IFS Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). ...