376 to 400 of 411 Service Management Jobs in the UK excluding London

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the ‘voice of the business’ into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design ‘outcome focused’ programmes, monitoring progress against agreed parameters ...

checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk procedures. Manage and maintain the off-site workshop and storage facility, including: Receiving and dispatching customer equipment. Maintaining accurate inventory records. Ensuring … correctly. Prepare equipment for shipment and coordinate deliveries to clients. Maintain high standards of organisation and housekeeping within the workshop. Work collaboratively with the Service Desk and technical teams to ensure efficient delivery of services. Follow company processes, documentation standards, and health and safety procedures. Skills & Experience The ideal ...

support or a related field? Do you have knowledge of mobile device operating systems (iOS, Android)? Have you got experience with mobile device management (MDM) platforms? This is desirable. Do you have experience with field service management software and working in a regulated industry? Do you have … range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

support or a related field? Do you have knowledge of mobile device operating systems (iOS, Android)? Have you got experience with mobile device management (MDM) platforms? This is desirable. Do you have experience with field service management software and working in a regulated industry? Do you have … range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root-cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change … release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future-state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation ...

people and creating high-performing teams. Experience with platforms such as Microsoft Dynamics, Business Central, Power Platform, Salesforce, ServiceNow, Oracle, SAP, IFS or field service management solutions would be advantageous. Why this opportunity? Executive-level role with the opportunity to shape a global Professional Services function. Competitive salary ...

compatible interfaces. * Experience in secure or regulated environments. * Experience implementing data exchange solutions across security domains or controlled information environments. * Familiarity with service management tools (e.g. Jira, Confluence). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ...

users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when … activities by ensuring end-user devices are covered by protection software.? Supporting software deployment activities, rolling out EUC software to users.? Supporting EUC patch management activities to ensure software is updated to the latest, secure versions.? Supporting identity and access administration activities in compliance with defined IAM policies, including ...

include: Providing 2nd Line support across enterprise storage and backup environments. Supporting and administering NetApp storage and Cohesity backup platforms. Investigating and resolving incidents, service requests and problem tickets within agreed SLAs. Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis. Administering NAS and SAN environments. Supporting … storage and backup hardware. Raising and presenting Change Requests in accordance with established change processes. Maintaining technical documentation and working procedures. Supporting continuous service improvement initiatives. Sharing knowledge and technical expertise with other members of the team. What We're Looking For We're particularly interested in candidates with ...

include: Providing 2nd Line support across enterprise storage and backup environments. Supporting and administering NetApp storage and Cohesity backup platforms. Investigating and resolving incidents, service requests and problem tickets within agreed SLAs. Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis. Administering NAS and SAN environments. Supporting … storage and backup hardware. Raising and presenting Change Requests in accordance with established change processes. Maintaining technical documentation and working procedures. Supporting continuous service improvement initiatives. Sharing knowledge and technical expertise with other members of the team. What We're Looking For We're particularly interested in candidates with ...

join a growing technical support team within the heating industry. This is a varied role where you'll provide expert technical support to installers, service engineers, merchants and customers, helping to diagnose faults, resolve technical issues and deliver an excellent customer experience. If you have a strong background … domestic heating systems, enjoy solving technical problems and take pride in delivering first-class customer service, we'd like to hear from you. The Role Working as part of a knowledgeable Technical Helpdesk team, you will provide both pre-sales and after-sales technical support across ...

minimum of 5 years' unbroken UK residency Role Overview We are seeking an experienced Change Analyst/Change Manager to join an established IT Service Management environment in Hursley click apply for full job details ...

migration activities across multiple business areas Serve as the Jira SME—resolve user queries, prepare documentation, and deliver user training Administer Jira Software, Jira Service Management, Confluence, and associated Atlassian applications Strong hands-on scripting using Groovy and ScriptRunner Develop automation solutions for: Administrative activities Jira audits Data ...

Cisco ISE. Cloud connectivity and hybrid infrastructure. Wireless surveys and access point optimisation. Server, storage, telephony and data centre environments. Change control and IT service management processes. Disaster recovery and business continuity planning. This is an excellent opportunity for a network professional looking for a hands-on role ...

Avaya telephony systems. Experience managing Catapan encryptors and associated security procedures. Relevant Cisco certifications (CCNA, CCNP or equivalent). Experience working within ITIL service management environments. ...

Salesforce or other CRM/business applications Experience supporting cloud-based software platforms Working with software suppliers, licences or application upgrades Familiarity with IT service management processes An interest in automation, integrations or process improvement We’re looking for someone who is naturally curious, enjoys technology and wants ...

with a state of the art ICT infrastructure. The role involves learning to provide 1st Line hardware and software support, call logging services, asset management, general ICT administration (under supervision), and other ICT services. Key Responsibilities Deliver first line technical support, troubleshooting, and remote monitoring services to customers … schools. Log, manage, and resolve incidents through the Service Management System, ensuring SLA compliance. Act as a key point of contact between customers, internal teams, and third-party suppliers. Monitor support queues, escalate issues where required, and manage asset and change control activities. Support project work and assist ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin a high … volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews, reporting and governance ...

colleagues, suppliers and University stakeholders to deliver reliable, customer-focused AV and teaching technology support. The post holder will support day-to-day service delivery by preparing, operating and demonstrating AV equipment, diagnosing routine and less-routine issues, maintaining accurate records and escalating complex or unresolved problems where needed. … services are delivered to agreed quality standards. Receive, prioritise and respond to support requests through telephone, email, face-to-face contact and the IT service management tool, arranging immediate work priorities in response to operational needs. Diagnose and resolve routine and less-routine AV hardware, software, connectivity ...

application enhancements, testing, releases, suppliers and development partners. Support technology projects, gathering requirements, coordinating stakeholders and ensuring successful delivery. Assist with AI initiatives, automation, service management and continual improvement across the technology estate. What Experience is Required 2–4 years' commercial experience in application support, business systems, technology … comfortable working with developers and suppliers. Salary & Benefits £40,000 + Excellent Benefits , including 25 days' holiday plus bank holidays, increasing with service, company pension, bonus after probation, gym membership, healthcare plan, enhanced parental pay, childcare salary sacrifice scheme and parking. Location The role is 100% office based ...

stakeholders Commercial awareness with the confidence to challenge when appropriate A proactive, ownership-driven approach to delivering successful projects Experience within Manufacturing, Projects or Service Management is advantageous What's on offer Competitive salary and benefits package 25 days' annual leave plus bank holidays Your birthday off Flexible ...

stakeholders Commercial awareness with the confidence to challenge when appropriate A proactive, ownership-driven approach to delivering successful projects Experience within Manufacturing, Projects or Service Management is advantageous What's on offer Competitive salary and benefits package 25 days' annual leave plus bank holidays Your birthday off Flexible ...

annum, dependent on experience Leeds - Office Based with UK Travel 30 days holiday (increasing by one day per year of service, up to 35 ) + Bank Holidays + Work Anniversary Day Off Excellent career growth opportunities in a thriving start-up environment Benefits include Wellbeing Support, Bright Exchange Discounts … speed up time-to-value. Skills & Experience Essential: Experience within a SaaS business, training or enabling customers (SMB to Enterprise), preferably AI/Field Service Management SaaS. The ability to simplify and explain technical concepts such as workflows, integrations or APIs. Experience designing structured training programmes or learning ...

Field Engineer – Kent - £40,000 to £45,000 per year – Field-Based FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Field Engineer to join their growing team supporting clients across Orpington and the surrounding areas across Kent. … access points and other network infrastructure Ability to produce accurate technical documentation, including rack diagrams and cabling schedules Experience using ConnectWise or a similar service management/ticketing system Field Engineer – Kent - £40,000 to £45,000 per year – Field-Based ...

role in maintaining secure, reliable and scalable IT services while supporting both internal users and client-facing environments. Working within the IT Service Desk and Infrastructure team, you'll help deliver operational excellence, support IT projects and contribute to the ongoing evolution of the organisation's cloud platform. … infrastructure, including virtual machines, networking, storage and backup services. Monitor the health, availability and performance of Azure-hosted services and respond to incidents and service requests. Manage Microsoft 365 administration, user accounts, identity management and SaaS applications. Support Azure networking, security controls, monitoring and operational governance. Provide ...