376 to 400 of 420 Service Management Jobs in the UK excluding London

days per year Hours: 9:00 am - 5:30 pm, Monday to Friday Role Purpose: To attend sites and provide support for IT hardware and software in line with Service Level Agreements (SLAs). You'll work efficiently and proactively to deliver first-class IT support. Key Responsibilities: Diagnose, repair, and maintain hardware (PCs, laptops, local/network printers … key performance indicators (KPIs) associated with the role. Adhere to all site-specific fire, security, and health and safety regulations. Ensure incidents are logged and updated within the IT service management (ITSM) tool within SLA. Stay up to date with new technologies and maintain relevant knowledge and skills. Carry out other reasonable duties as requested by line management. … Participate in a 24/7 on-call rota where required. Be prepared to work occasional overtime when necessary. Mentor junior engineers when needed. Comply with company policies and management system requirements. Maintain company equipment in good working order and condition. Follow applicable site-specific policies and processes. Create and maintain technical documentation where required. Skills and Experience: Professional More ❯

days per year Hours: 9:00 am - 5:30 pm, Monday to Friday Role Purpose: To attend sites and provide support for IT hardware and software in line with Service Level Agreements (SLAs). You'll work efficiently and proactively to deliver first-class IT support. Key Responsibilities: Diagnose, repair, and maintain hardware (PCs, laptops, local/network printers … key performance indicators (KPIs) associated with the role. Adhere to all site-specific fire, security, and health and safety regulations. Ensure incidents are logged and updated within the IT service management (ITSM) tool within SLA. Stay up to date with new technologies and maintain relevant knowledge and skills. Carry out other reasonable duties as requested by line management. … Participate in a 24/7 on-call rota where required. Be prepared to work occasional overtime when necessary. Mentor junior engineers when needed. Comply with company policies and management system requirements. Maintain company equipment in good working order and condition. Follow applicable site-specific policies and processes. Create and maintain technical documentation where required. Skills and Experience: Professional More ❯

on our business vision and strategy. Working closely with the business and technology leadership teams, this role will develop and maintain the overall architecture roadmap for the Fulfilment & Order Management and Colleague & Store Operations domains. Please note that this role will be based at our office in Southampton, with an expectation of being in the office 2 days (minimum … s the job? Research, innovate, and drive the definition of 3-5-year architectural visions and roadmaps in key areas such as customer and colleague experience, fulfilment and order management, colleague and store operations and supply chain. Work across the organisation to holistically review, prioritise, and align these for all banners and functions. Support the articulation of business benefits … expectations on conformance to strategy, time, cost and quality. What you'll bring Demonstrable professional experience gained across a wide range of IT-related disciplines (planning, analysis, development, operation & service management), ideally within retail/store operations/supply chain. Proven experience working in an Enterprise Architect position in key architecture domains. Experience working with 3rd party solution More ❯

Job Details Date: 12 July 2021 Location: Edinburgh or remote working Employment Type: Full-Time About DMPonline DMPonline is a service that enables researchers to create and maintain data management plans for their research, aligning with funder, institutional, and disciplinary expectations. It is freely available for researchers, with the Digital Curation Centre (DCC) supporting the system through service … for the platform's future. Team and Responsibilities You will be part of a team focused on DMPonline, which comprises developers, infrastructure specialists, business development staff, user liaison, and service management roles. The team collaborates with other parts of the DCC's work, such as research projects, events, consultancy, and training. Additional Information For further details and to More ❯

requirements of IT for the services provided. They are responsible for creating, improving and optimising value from our suppliers as well as providing assurance, governance and compliance related to service, risk, commercial and cyber. Their actions ensure third party suppliers are governed appropriately, allowing Skipton Building Society to achieve ambitious business and technical goals, while reducing supply chain risk. … If you are passionate about supplier management in the technology space then this could be the role for you. Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have … what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. You will report into the Senior IT Service Delivery within the IT department, which is part of the broader Technology, Transformation and Resilience function of around 400 technology professionals What's In It For You? Skipton values More ❯

BI. In this role, you will support colleagues by creating visualisations and reports within Power BI for various business functions. You will enable and enhance the company's self-service reporting capabilities, empowering users to access and utilise data independently based on their requirements. Additionally, you will contribute to the transformation project aimed at rebuilding the Power BI reporting … suites to further improve self-service capabilities. Salary: £40,000-£45,000 + bonus Location/Hybrid: X2 per week to Birchwood Office (Monday & Wednesday) Requirements: Advanced experience with Power BI Desk and Power BI Service (Minimum 3years) Strong knowledge and experience with data modelling and adhering to best practices (3years +) Extensive experience with SQL Service Management studio i.e. Query writing and optimisation Advanced knowledge of DAX Desirable background in financial services (insurance, banking, trading) or exposure to complicated data Desirable experience with Python and AWS If you're looking to join a company that is reaping the rewards of a recent transformation, one that owns its IT suite and is ambitiously paving the More ❯

availability for all IT systems. Communicate promptly with stakeholders. Prepare regular activity reports and ad hoc reports for major IT incidents. Ensure high customer satisfaction by capturing and resolving service requests and incidents. Lead and manage the team, including performance reviews and quarterly appraisals. Monitor team performance, providing guidance and support to ensure productivity. Capture demand for service … knowledge bases. Manage user accounts and perform data-related tasks, such as daily backup checks and data transfers. Required Skills: Knowledge of DC hardware. Understanding of Network terminology. Jira Service Management tool. This role requires 5 days a week on site Why work with us? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual More ❯

skills of the team in order to ensure that you help them grow and improve their skill set. You will be playing a key role in improving the IT service delivery processes, ensuring that you are fostering a customer-focused support environment. You will take full responsibility for ensuring the team resolves technical issues in a timely manner. You … am looking for: Experience in managing an IT team in a fast-paced environment In-depth knowledge of hardware, software, networking and operating systems familiarity with ITIL or IT service management frameworks Strong leadership skills If this sounds like the role for you, please get in touch for more information We welcome diverse applicants and are dedicated to More ❯

Monday to Friday Role Purpose: To attend various sites across Wales to provide IT support for hardware and software, ensuring services are delivered efficiently and in line with agreed Service Level Agreements (SLAs). Please note: Security clearance, or a willingness to apply, will be required for this role. Key Responsibilities: Diagnose, repair, and maintain IT hardware (PCs, laptops … indicators (KPIs) set for your role. Adhere to local site-specific fire, security, and health and safety regulations. Ensure all incidents are logged, updated, and closed on the IT service management (ITSM) tool within SLA. Keep up to date with new technologies and maintain relevant knowledge and skills. Participate in 24/7 rota cover (where applicable). More ❯

to Friday Interview Process: Two-stage process Role Purpose To attend sites across Milton Keynes and surrounding areas to provide IT hardware and software support in line with agreed Service Level Agreements (SLAs). You will work efficiently and proactively to deliver high-quality IT support to a wide range of end users. Security clearance, or willingness to apply … accurately. Meet KPIs and performance targets as defined for the role. Comply with all local fire, security, and health & safety regulations. Log and manage all incidents using the IT service management (ITSM) tool, ensuring resolution within SLA. Keep up to date with relevant technologies and complete required training. Participate in 24/7 on-call rota where applicable. More ❯

to Friday Interview Process: Two-stage process Role Purpose To attend sites across Milton Keynes and surrounding areas to provide IT hardware and software support in line with agreed Service Level Agreements (SLAs). You will work efficiently and proactively to deliver high-quality IT support to a wide range of end users. Security clearance, or willingness to apply … accurately. Meet KPIs and performance targets as defined for the role. Comply with all local fire, security, and health & safety regulations. Log and manage all incidents using the IT service management (ITSM) tool, ensuring resolution within SLA. Keep up to date with relevant technologies and complete required training. Participate in 24/7 on-call rota where applicable. More ❯

teams across multiple departments. Role Requirements: Gov/Public sector experience Looked after Target Operation Models Ran either support functions or infrastructure teams Experience reporting upwards to executive teams Service Management experience Active SC Desirable: NPPV Clearance If you are interested in this role, please apply or email your latest CV to ASAP! SC Cleared Sharepoint Business Analyst More ❯

Team by recruiting an ECU Engineer Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Edinburgh office. Responsibilities: Use our internal ticketing system Jira service management to manage and resolve end user issues and requests, delivering technical support to colleagues across the business and wider Group. Serve as a key point of contact More ❯

with technical leads to enhance internal workflows and security processes. Essential Knowledge, Skills and Experience: Hands-on experience with cloud infrastructure, ideally Oracle Cloud (OCI), including provisioning, configuration, and service management. Proficient with Terraform or similar IaC tools. Skilled in implementing and maintaining CI/CD pipelines (e.g., GitHub Actions), especially with automated security testing. Strong knowledge of containerisation More ❯

to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service More ❯

to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service More ❯

Vacancy for two developers for DMPonline at Digital Curation Centre 25 October 2021 Edinburgh Full-Time DMPonline is a service that allows researchers to create and maintain data management plans for their research, meeting expectations from funders, institutions, and disciplinary norms. It is free for researchers, and the system is supported by selling services to institutions, funders, and … bug fixes, feature development for specific projects, and strategic planning. You will work within a team focused on DMPonline, which includes developers, infrastructure experts, business development, user liaison, and service management roles. The team also collaborates with other DCC activities such as research, coordination projects, events, consultancy, and training. More ❯

looking to take that next step in your career while still retaining your technical troubleshooting skills? We're looking for an ambitious application support professional with team lead or management experience who is keen to take ownership of our client's support function, lead a small team and help shape the next phase of their established product's success. … and coordinate the team, while remaining hands-on in supporting and resolving issues yourself. You'll deal directly with clients and get the opportunity to participate in and lead service management review meetings. What You'll Do Lead and manage the day-to-day operations of the ERP support team. Provide hands-on support for customer issues and … work with wider technical teams to resolve complex incidents; liaising with Business Analysts and Developers to manage and escalate critical fixes. Represent the support function in customer-facing service reviews and ensure a high standard of client satisfaction. Help shape the future of the support team through resource planning and mentorship. What We're Looking For Proven experience in More ❯

verification of Node builds Providing networking configurations Staging of equipment Physical patching Carry out testing for BAU driven changes and provide associated test reports Network configuration and design collateral management Update and appropriately record documentation in the DXC/DXC Customer provided systems Adhere to Project Enhancement Release (PER) processes as needed Validate the configurations applied by 3rd parties … GP1]against the approved configuration Validate the configurations applied by 3rd parties to Nodes[GP2]against as part of the Node acceptance process Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 2 Provide ad hoc, reactive support for high priority and short notice requests related to More ❯

verification of Node builds Providing networking configurations Staging of equipment Physical patching Carry out testing for BAU driven changes and provide associated test reports Network configuration and design collateral management Update and appropriately record documentation in the DXC/DXC Customer provided systems Adhere to Project Enhancement Release (PER) processes as needed Validate the configurations applied by 3rd parties … GP1]against the approved configuration Validate the configurations applied by 3rd parties to Nodes[GP2]against as part of the Node acceptance process Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 2 Provide ad hoc, reactive support for high priority and short notice requests related to More ❯

SuccessFactors Specialist on an initial 12-month fixed-term contract. About the Role: Reporting into the HR Systems Lead, this role will be responsible for the day-to-day management, configuration, and optimisation of the SAP SuccessFactors system. You’ll play a key role in system maintenance, setting up performance review cycles, supporting and coaching managers on system use … supporting HRIS platforms A strong eye for detail and accuracy Good understanding of GDPR and data protection regulations Strong communication and stakeholder engagement skills Familiarity with Jira or other service management tools EDI Commitment: We are committed to creating an inclusive and diverse working environment. Applicants from all backgrounds, communities, and identities are encouraged to apply. If you More ❯

Bring: A self-starting mindset with confidence in decision-making. Strong communication and stakeholder engagement skills. Attention to detail and curiosity about networks, telecoms, or data routing. ITIL or Service Management experience (desirable). Willingness to travel to the Southwest site once a week during initial training. Join a team striving for operational excellence and innovation in a More ❯

working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Location: Hybrid working in Bristol (occasional visits to other sites) with possible … to influence buy-vs-build decisions Develop expertise in diverse technical and business domains Expand your knowledge of the technical stacks used Skills & Experience Required: Experience using modern configuration management tools (such as Ansible, Chef or similar) Experience working with Terraform Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm) Experience both using … Lambda) Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar) Knowledge of cross domain principles & technologies Experience of working in a service management environment Practical applications of using observability patterns in previous systems Creating and monitoring system availability metrics and using those to drive work that reduces downtime There are More ❯

sales and business development skills with leading companies in the UK. The company is a renowned diesel engine manufacturer, expanding due to recent acquisitions. They need are boosting their service team to manage a growing customer base in the area. They offer state of the art equipment, customised tools, a first rate service management system and a … the whole of the Scotland and the North of England The Person Previous experience winning contracts in Plant Hire and Construction company's or Dealerships Tendering, quoting and winning service contracts Experience in Diesel engines would be an advantage but is not essential BBBH260214 To apply for this role or for to be considered for further roles, please click More ❯

sales and business development skills with leading companies in the UK. The company is a renowned diesel engine manufacturer, expanding due to recent acquisitions. They need are boosting their service team to manage a growing customer base in the area. They offer state of the art equipment, customised tools, a first rate service management system and a … the whole of the Scotland and the North of England The Person Previous experience winning contracts in Plant Hire and Construction company's or Dealerships Tendering, quoting and winning service contracts Experience in Diesel engines would be an advantage but is not essential BBBH(phone number removed) To apply for this role or for to be considered for further More ❯