Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM) click apply for full job details More ❯
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer (HRSD/Payroll) on a contract basis. We're looking for an experienced ServiceNow Developer with a strong background in HR Service Delivery (HRSD) to work on payroll-related projects. Key Responsibilities: Develop and enhance HRSD modules, with … a focus on Payroll workflows and automation. Configure ServiceNow to streamline HR and payroll processes, ensuring seamless data integration. Implement and maintain CSDM and other platform-wide best practices. Work closely with HR and IT stakeholders to capture requirements and deliver effective solutions. Support testing, deployment, and fault resolution activities. Contribute to continuous improvement initiatives and system optimisation. Key Skills … Solid experience as a ServiceNow Developer, with hands-on HRSD expertise. Demonstrated ability to implement new functionality and manage incremental changes. Strong understanding of payroll workflows, employee case management, and HR integrations. Confident communicator with the ability to work collaboratively across teams. Familiarity with CSDM, CSM, and SPM is advantageous. CTC clearance (or eligibility) desirable. Further job details available upon More ❯
PM – 11 PM The Role: Serve as the first point of contact for IT support, providing excellent customer service Log, track, and update incidents and service requests in ServiceNow Troubleshoot and resolve common IT issues, including password resets, account lockouts, and software installations Escalate complex issues to the relevant teams while keeping users informed Collaborate with teammates to improve processes … policies What you will bring: Customer service experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and teamwork skills Ability to work under More ❯
ServiceNow/CMDB Administrator Our prestigious client are looking for an experienced ServiceNow/CMDB Administrator to join them on a 6 month initial contract. They are investing heavily in ServiceNow as their new ITSM toolset creating a best in class service and operations function. The ServiceNow/CMDB Administrator will - Ensure the CMDB is created, embedded and built into More ❯
IT service operating models aligned with ITIL Drive maturity assessments, gap analyses, and roadmap creation Collaborate with stakeholders to embed ITIL-aligned practices across product teams Enhance ITSM tooling (ServiceNow, Remedy, Jira) to support continuous improvement Define metrics that matter-service performance, customer satisfaction, and compliance Champion change through clear communication and stakeholder engagement What You Bring: ITIL v4 (or … v3) certification and deep knowledge of service management principles Proven experience designing and improving ITSM capabilities Hands-on expertise with ITSM tools like ServiceNow, Remedy, or Jira Experience working in product-centric environments Strong documentation and communication skills Ability to build operating models, process flows, and governance frameworks Why Join Us? Work on high-impact transformation projects with leading organisations More ❯
Leicestershire, England, United Kingdom Hybrid/Remote Options
Fruition Group
ll play a key role in managing and enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions. … customer-focused approach to service delivery. IT Configuration Manager - Key Requirements: 3-5 years' experience in Configuration Management or a related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service Offerings. Proven experience implementing or improving a CMDB, ideally in an enterprise environment. Solid grasp of ITIL principles and how to apply them pragmatically in real-world More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid/Remote Options
Fruition Group
ll play a key role in managing and enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions. … customer-focused approach to service delivery. IT Configuration Manager - Key Requirements: 3-5 years' experience in Configuration Management or a related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service Offerings. Proven experience implementing or improving a CMDB, ideally in an enterprise environment. Solid grasp of ITIL principles and how to apply them pragmatically in real-world More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Sanderson Recruitment
Conduct quantitative and qualitative analysis, investigating anomalies and trends to inform decisions. Present evidence-based insights and recommendations in a clear, compelling way. Support MS Project Online administration and ServiceNow service management activities. Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact … Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication More ❯
and able to deliver accurate, high-quality outputs - whether from a detailed brief or helping shape requirements from scratch. KEY RESPONSIBILITIES Create a dashboard either within PowerBi, Excel or ServiceNow which cross correlates all relevant data sources Create weekly/Ad-hoc insight reports - these reports will include insight observations and more importantly actionable activities Clean 'dirty' data and undertake … Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Virgin Money
first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active and effective member of … tasks and deadlines. Skills and knowledge in Configuration Management, asset management, software licensing, procurement and financial planning. It's a bonus if you have but not essential Knowledge of ServiceNow & Flexera toolsets for SACM is preferable. Knowledge of Financial Services is preferable. The extras you'll get 25 days holiday per year, which increases over time to 30. Plus, an More ❯
first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active and effective member of … tasks and deadlines. Skills and knowledge in Configuration Management, asset management, software licensing, procurement and financial planning. It's a bonus if you have but not essential Knowledge of ServiceNow & Flexera toolsets for SACM is preferable. Knowledge of Financial Services is preferable. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part time) plus More ❯
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer on a contract basis. Key Responsibilities: Design, configure, and implement incremental changes within the ServiceNow platform. Work across modules such as SPM (Strategic Portfolio Management), IRM (Integrated Risk Management), Health & Safety, and BCM (Business Continuity Management). Support … Common Service Data Model) alignment and seamless fault reporting processes. Collaborate with cross-functional teams to translate requirements into high-quality solutions. Participate in testing, deployment, and documentation of ServiceNow updates. Troubleshoot and resolve platform issues quickly and efficiently. Key Skills: Proven experience as a ServiceNow Developer, with strong knowledge across core modules. Ability to verbally communicate effectively and engage … with stakeholders. Experience implementing and customising ServiceNow applications and workflows. Understanding of SPM, IRM/H&S/BCM, and CSDM principles. Strong problem-solving skills and willingness to “get stuck in” to resolve issues. Knowledge of CSM and SPM beneficial. CTC clearance (or eligibility) is a plus. Further job details available upon application. More ❯
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer on a contract basis. Key Responsibilities: Design, configure, and implement incremental changes within the ServiceNow platform. Work across modules such as SPM (Strategic Portfolio Management), IRM (Integrated Risk Management), Health & Safety, and BCM (Business Continuity Management). Support … Common Service Data Model) alignment and seamless fault reporting processes. Collaborate with cross-functional teams to translate requirements into high-quality solutions. Participate in testing, deployment, and documentation of ServiceNow updates. Troubleshoot and resolve platform issues quickly and efficiently. Key Skills: Proven experience as a ServiceNow Developer, with strong knowledge across core modules. Ability to verbally communicate effectively and engage … with stakeholders. Experience implementing and customising ServiceNow applications and workflows. Understanding of SPM, IRM/H&S/BCM, and CSDM principles. Strong problem-solving skills and willingness to "get stuck in" to resolve issues. Knowledge of CSM and SPM beneficial. CTC clearance (or eligibility) is a plus. Further job details available upon application. ECS Recruitment Group Ltd is acting More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
FryerMiles Recruitment
ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite FryerMiles are delighted to be working with a leading public sector infrastructure organisation based in Milton Keynes, Buckinghamshire. We are seeking an experienced ServiceNow with eBonding Solution Architect with proven expertise in delivering projects within complex, multi-vendor environments. The … outcomes are protected. Manages project delivery budgets and resources, driving governance to ensure objectives are met, costs are controlled, and reporting is timely and accurate. Essential Skills and Experience: ServiceNow ebonding Proven experience in driving and delivering using commercial contracts. Strong background of project management principles, methods, techniques, tools and emerging trends. Formal Programme/Project Management qualification, APM/… in managing staff performance and developing high performing teams. Desirable Skills: PACE, CDM and CSM. Structuring safety cases in support of projects. Formal qualifications in risk identification and assessment. ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite More ❯
South East London, London, United Kingdom Hybrid/Remote Options
FryerMiles Recruitment
ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite FryerMiles are delighted to be working with a leading public sector infrastructure organisation based in Milton Keynes, Buckinghamshire. We are seeking an experienced ServiceNow with eBonding Solution Architect with proven expertise in delivering projects within complex, multi-vendor environments. The … outcomes are protected. Manages project delivery budgets and resources, driving governance to ensure objectives are met, costs are controlled, and reporting is timely and accurate. Essential Skills and Experience: ServiceNow ebonding Proven experience in driving and delivering using commercial contracts. Strong background of project management principles, methods, techniques, tools and emerging trends. Formal Programme/Project Management qualification, APM/… in managing staff performance and developing high performing teams. Desirable Skills: PACE, CDM and CSM. Structuring safety cases in support of projects. Formal qualifications in risk identification and assessment. ServiceNow Solution Architect - 9 Month Contract - £450- £550 per day (Via Umbrella) - Milton Keynes, Buckinghamshire - Hybrid working - 3 days Onsite More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Akkodis
ServiceNow Architect - Hybrid (UK-wide, once/month office + client travel) - £75k + bonus We're on the lookout for a ServiceNow Architect who knows their way around the platform and isn't afraid to get stuck in. You'll be joining a solid team working with big-name clients on proper transformation projects, not just tweaking forms or … fiddling with workflows. You don't have to have bags of experience, but ideally you'll come from a consultancy background and have done some work in the ServiceNow Architecture space. If you're someone who enjoys solving chunky problems, building slick solutions, and having a real say in how things get done, this could be right up your street. … What You'll Be Doing: You'll be front and centre when it comes to shaping how ServiceNow fits into the wider business and tech landscape. That means working closely with clients to understand what they actually need, mapping out the journey, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring More ❯
Cambridge, England, United Kingdom Hybrid/Remote Options
Hays
extension) Daily Rate: £700 per day (inside IR35) Location: Cambridge (hybrid – twice per week on-site) Key Responsibilities Lead and enhance Arm’s Information Security Risk Management Framework within ServiceNow IRM. Act as technical SME for ServiceNow IRM, embedding frameworks and best practices. Oversee third-party cyber risk assessments, contract reviews, and supplier monitoring. Conduct post-incident reviews and integrate … Collaborate across Enterprise IT and Engineering to identify and manage service security risks. Support AI and automation initiatives to streamline GRC processes. Key Requirements Proven hands-on experience with ServiceNow IRM and risk quantification methodologies. Strong knowledge of ISO 27001, NIST CSF, and NIST SP800-53. Certifications such as CRISC, CISM, CISSP, or FAIR are desirable. Excellent stakeholder management and More ❯
Bury, Greater Manchester, United Kingdom Hybrid/Remote Options
Entasis Partners
We are seeking a skilled ServiceNow GRC Consultant to join a high-impact, 6-month project in Switzerland. In this role, you will work closely with the C-suite and key stakeholders to implement and optimize ServiceNow Governance, Risk, and Compliance (GRC) modules, driving tangible change across the organization’s governance and compliance processes Key Responsibilities: 1. ServiceNow GRC Implementation … Configuration Implement and configure ServiceNow GRC modules including: Policy and Compliance Management Risk Management Vendor Risk Management Customize workflows, dashboards, and reporting structures to align with organizational governance frameworks (e.g., ISO 27001, COBIT). 2. Process Design & Optimization Translate business and compliance requirements into ServiceNow solutions. Develop automated controls, risk, and compliance tracking processes. Streamline manual governance and audit tasks … key metrics such as control effectiveness, risk exposure, and policy compliance status. Skills & Qualifications: Strong understanding of risk management frameworks (e.g., NIST, ISO 27001, COBIT). Proven expertise in ServiceNow platform administration and development, particularly GRC modules. In-depth knowledge of governance, risk, and regulatory compliance processes. Experience designing workflows and data models in ServiceNow. Excellent analytical and communication skills More ❯
Bolton, Greater Manchester, United Kingdom Hybrid/Remote Options
Entasis Partners
We are seeking a skilled ServiceNow GRC Consultant to join a high-impact, 6-month project in Switzerland. In this role, you will work closely with the C-suite and key stakeholders to implement and optimize ServiceNow Governance, Risk, and Compliance (GRC) modules, driving tangible change across the organization’s governance and compliance processes Key Responsibilities: 1. ServiceNow GRC Implementation … Configuration Implement and configure ServiceNow GRC modules including: Policy and Compliance Management Risk Management Vendor Risk Management Customize workflows, dashboards, and reporting structures to align with organizational governance frameworks (e.g., ISO 27001, COBIT). 2. Process Design & Optimization Translate business and compliance requirements into ServiceNow solutions. Develop automated controls, risk, and compliance tracking processes. Streamline manual governance and audit tasks … key metrics such as control effectiveness, risk exposure, and policy compliance status. Skills & Qualifications: Strong understanding of risk management frameworks (e.g., NIST, ISO 27001, COBIT). Proven expertise in ServiceNow platform administration and development, particularly GRC modules. In-depth knowledge of governance, risk, and regulatory compliance processes. Experience designing workflows and data models in ServiceNow. Excellent analytical and communication skills More ❯
Leigh, Greater Manchester, United Kingdom Hybrid/Remote Options
Entasis Partners
We are seeking a skilled ServiceNow GRC Consultant to join a high-impact, 6-month project in Switzerland. In this role, you will work closely with the C-suite and key stakeholders to implement and optimize ServiceNow Governance, Risk, and Compliance (GRC) modules, driving tangible change across the organization’s governance and compliance processes Key Responsibilities: 1. ServiceNow GRC Implementation … Configuration Implement and configure ServiceNow GRC modules including: Policy and Compliance Management Risk Management Vendor Risk Management Customize workflows, dashboards, and reporting structures to align with organizational governance frameworks (e.g., ISO 27001, COBIT). 2. Process Design & Optimization Translate business and compliance requirements into ServiceNow solutions. Develop automated controls, risk, and compliance tracking processes. Streamline manual governance and audit tasks … key metrics such as control effectiveness, risk exposure, and policy compliance status. Skills & Qualifications: Strong understanding of risk management frameworks (e.g., NIST, ISO 27001, COBIT). Proven expertise in ServiceNow platform administration and development, particularly GRC modules. In-depth knowledge of governance, risk, and regulatory compliance processes. Experience designing workflows and data models in ServiceNow. Excellent analytical and communication skills More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Entasis Partners
We are seeking a skilled ServiceNow GRC Consultant to join a high-impact, 6-month project in Switzerland. In this role, you will work closely with the C-suite and key stakeholders to implement and optimize ServiceNow Governance, Risk, and Compliance (GRC) modules, driving tangible change across the organization’s governance and compliance processes Key Responsibilities: 1. ServiceNow GRC Implementation … Configuration Implement and configure ServiceNow GRC modules including: Policy and Compliance Management Risk Management Vendor Risk Management Customize workflows, dashboards, and reporting structures to align with organizational governance frameworks (e.g., ISO 27001, COBIT). 2. Process Design & Optimization Translate business and compliance requirements into ServiceNow solutions. Develop automated controls, risk, and compliance tracking processes. Streamline manual governance and audit tasks … key metrics such as control effectiveness, risk exposure, and policy compliance status. Skills & Qualifications: Strong understanding of risk management frameworks (e.g., NIST, ISO 27001, COBIT). Proven expertise in ServiceNow platform administration and development, particularly GRC modules. In-depth knowledge of governance, risk, and regulatory compliance processes. Experience designing workflows and data models in ServiceNow. Excellent analytical and communication skills More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid/Remote Options
Entasis Partners
We are seeking a skilled ServiceNow GRC Consultant to join a high-impact, 6-month project in Switzerland. In this role, you will work closely with the C-suite and key stakeholders to implement and optimize ServiceNow Governance, Risk, and Compliance (GRC) modules, driving tangible change across the organization’s governance and compliance processes Key Responsibilities: 1. ServiceNow GRC Implementation … Configuration Implement and configure ServiceNow GRC modules including: Policy and Compliance Management Risk Management Vendor Risk Management Customize workflows, dashboards, and reporting structures to align with organizational governance frameworks (e.g., ISO 27001, COBIT). 2. Process Design & Optimization Translate business and compliance requirements into ServiceNow solutions. Develop automated controls, risk, and compliance tracking processes. Streamline manual governance and audit tasks … key metrics such as control effectiveness, risk exposure, and policy compliance status. Skills & Qualifications: Strong understanding of risk management frameworks (e.g., NIST, ISO 27001, COBIT). Proven expertise in ServiceNow platform administration and development, particularly GRC modules. In-depth knowledge of governance, risk, and regulatory compliance processes. Experience designing workflows and data models in ServiceNow. Excellent analytical and communication skills More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid/Remote Options
Entasis Partners
We are seeking a skilled ServiceNow GRC Consultant to join a high-impact, 6-month project in Switzerland. In this role, you will work closely with the C-suite and key stakeholders to implement and optimize ServiceNow Governance, Risk, and Compliance (GRC) modules, driving tangible change across the organization’s governance and compliance processes Key Responsibilities: 1. ServiceNow GRC Implementation … Configuration Implement and configure ServiceNow GRC modules including: Policy and Compliance Management Risk Management Vendor Risk Management Customize workflows, dashboards, and reporting structures to align with organizational governance frameworks (e.g., ISO 27001, COBIT). 2. Process Design & Optimization Translate business and compliance requirements into ServiceNow solutions. Develop automated controls, risk, and compliance tracking processes. Streamline manual governance and audit tasks … key metrics such as control effectiveness, risk exposure, and policy compliance status. Skills & Qualifications: Strong understanding of risk management frameworks (e.g., NIST, ISO 27001, COBIT). Proven expertise in ServiceNow platform administration and development, particularly GRC modules. In-depth knowledge of governance, risk, and regulatory compliance processes. Experience designing workflows and data models in ServiceNow. Excellent analytical and communication skills More ❯
applications as required. Troubleshoot Windows OS, hardware, and enterprise applications efficiently. Coordinate escalations and hardware replacements with third-party vendors. Document issues and resolutions in IT service management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues and hardware refresh projects. Install pre-packaged software manually via USB key when needed. Support migration efforts, including Windows … in-place upgrades. As a suitable Deployment Engineer, you will have: Proven experience in break/fix support and troubleshooting. Strong knowledge of Windows OS, M365, Teams, and ServiceNow (preferred). Ability to follow instructions and resolve technical issues efficiently. Experience coordinating with third-party vendors for hardware replacements. Excellent documentation skills for IT service management systems. Strong interpersonal skills More ❯
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯