226 to 250 of 428 ServiceNow Jobs in the UK excluding London

reduced Mean Time To Recover (MTTR). Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyse service metrics and trends to identify opportunities for continuous improvement. Embed incident learnings into automation workflows … Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional ...

such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention … Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional ...

This is an onsite role based on a university campus located in Cardiff, giving you the chance to work directly with users and become a valued part of the university support community while staying connected ...

Senior Azure Data Engineer - Managed Services Employer: Location: Manchester, North West, M2 1DH Pay: £57,500 to £66,000 per year, Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 10/10 ...

ServiceNow Administrator - Glasgow (Hybrid) - Perm - £45-55K An opportunity to join a small team with a global remit for enterprise applications in a fast growing mid-sized business. Based in Glasgow you'll need to be in the office 2-3 days a week. The job is platform ownership … administration across a suite of enterprise applications - primarily ServiceNow, but also including Dynamics 365 CRM, Microsoft Azure and Intune. You will manage configuration, oversee releases and patches, handle escalations beyond first-line support, and maintain the documentation, automation and training to reduce repeat queries. You will own a small portfolio ...

business your number one focus is to work collaboratively to create more value for our customers and our business.As the Product and Operations Lead - ServiceNow, you will lead the development and operational maintenance of the JLP ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi-year … ServiceNow roadmap, aligning platform capabilities with the Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through the use of ServiceNow by identifying and developing opportunities for integrations and automations and associated process improvements.Note that all development and operations ...

Corporation seeks an HR & AI Systems Architect to shape the company’s HR technology ecosystem. You will own architecture across Oracle HCM Cloud, Boomi, ServiceNow HRSD, Eightfold, and LMS platforms, driving API-first integrations and AI-enabled HR workflows. You will partner with HR leadership, IT, and vendor teams ...

CapEx and subscription workflows to drive actionable customer insights. You will partner with Legal, Finance and BI to deliver executive dashboards in Tableau and ServiceNow, coach CSAT COE Analysts, and coordinate cross‐functional resolutions that improve retention and monetization. #J-18808-Ljbffr ...

ServiceNow in the United Kingdom seeks a Senior Client Director to drive business within our largest accounts. You will oversee executive relationships and lead cross-functional teams—Solution Sales, Solution Consulting, Support and Professional Services. You will build multi-tier strategies, grow global accounts, and ensure delivery of licenses, renewals ...

seeking a senior HR Systems Architect to shape and evolve its HR technology ecosystem. You will lead architecture decisions across Oracle HCM Cloud, Boomi, ServiceNow HRSD, Eightfold, and LMS platforms, ensuring scalable, API-first integrations and responsible AI governance. You will partner with HR Product Owners, IT and vendor teams ...

networks, endpoints and cloud workloads. The role emphasizes day-to-day scanning, validation, remediation tracking and stakeholder coordination. You will own remediation tickets in ServiceNow/Jira, perform re-scans to close tickets, produce weekly and monthly reports, and support audit requirements (ISO 27001, CIS). #J-18808-Ljbffr ...

evolve its HR technology ecosystem, reporting to the Director of HR Technology. This senior role leads architecture decisions across Oracle HCM Cloud, Boomi, ServiceNow HRSD, Eightfold, and LMS platforms, partnering with HR and IT leaders to deliver scalable, future‐ready solutions globally. The architect defines how systems connect ...

727.49 annually with visa sponsorship. Key responsibilities cover desktop support, hardware maintenance, network management, server OS support, and use of enterprise tools like SCCM, ServiceNow, Jira and BMC Remedy. #J-18808-Ljbffr ...

customer issues. The role requires strong leadership, exceptional communication, and the ability to drive continuous improvement across processes and team capability. Salesforce/ServiceNow experience is advantageous. #J-18808-Ljbffr ...

seeking an HR Systems Architect in Greater Manchester to lead the design and modernization of its HR technology ecosystem, including Oracle HCM Cloud, ServiceNow HRSD, and Eightfold. You will own integration patterns, data flows, and AI-enabled HR workflows across global teams. The role requires deep enterprise architecture experience, hands ...

focused on supporting and administering MRI Concept/Evolution across UK&I facilities management contracts. In summary, the role involves: Supporting users and resolving ServiceNow incidents and requests related to the CAFM system. Investigating and fixing system issues affecting operational teams, contract teams and site engineers. Maintaining CAFM configuration, including ...

Application Lead - ServiceNow CMDB/CSDM UK • Remote - £40,000 - £42,000 + benefits (Internal Job Level Reference: Specialist) Focus Group is one of the UK's fastest-growing technology services companies, generating £300m in revenue and employing 1,300 people across the business. Backed by Hg Capital and valued … helping over 30,000 SME customers get the essential technology they need to grow. We are looking for an Application Lead (ServiceNow CMDB) to take ownership of the strategic development, configuration, and optimisation of our ServiceNow platform. You’ll act as the subject matter expert for CMDB and CSDM, driving ...

skills. Desirable Skills Experience with one or more of the following: Google AppSheet Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. … Discovery tools. Data Governance. ServiceNow CMDB experience highly desirable. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. #J-18808-Ljbffr ...

client IT service management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics … ITSM Consultant or similar role, preferably in consultancy environments. Strong knowledge of ITIL framework (ITIL v3 or ITIL 4 certification preferred). Experience with SERVICENOW Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and priorities effectively. Experience in change management and service transition initiatives. Client-facing ...

Opportunity: In this role, you will lead the design, governance, and architectural evolution of an enterprise-grade ServiceNow ecosystem. Operating at the intersection of core ITSM Pro and next-generation AI, you will transform enterprise service delivery by embedding Now Assist, Agentic AI, and automated digital workflows across complex, multi … conversational workflows to drive autonomous resolution, intelligent routing, and seamless employee experiences. Platform Architecture & Governance: Lead the technical strategy, scalability, and lifecycle governance for ServiceNow ITSM Pro, establishing high-performance standards, upgrade roadmaps, and platform guardrails. Service Experience Modernization: Design intuitive, modern portals and workspace interfaces using Employee Center, Service ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #J-18808-Ljbffr ...

support to mid-market clients across both public and private sectors.The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service—engineered for speed, consistency, and technical excellence through systemised quality control and accessible … group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service ...

services by managing technical incidents for Workday Integrations and Workday Extend applications as well as service requests, change requests and enhancement activity through ServiceNow or other ITIL-aligned service management platforms.Analyse integration, Extend, reporting and security-related issues, identify root causes, propose practical resolutions and work with client and internal … proactive, inclusive and knowledge-sharing mindset.Availability to work from the Capgemini Manchester office as part of an office-based AMS team.Desirable experienceExperience using ServiceNow or another ITIL-aligned service management platform to manage incidents, service requests, changes, problems or enhancement backlogs.Experience with post-production optimisation, service transition, knowledge acquisition ...

This is an onsite role based on a University campus located in Cardiff, giving you the chance to work directly with users and become a valued part of the university support community while staying connected ...

Join OneAdvanced We are looking for a ServiceNow Administrator to own the day-to-day health, hygiene and administration of our ServiceNow instances, so that AI workflow capability can be built and deployed on foundations that behave predictably. You will own access and configuration control, run family release upgrades, manage … defensible access model across instances. Maintaining core platform configuration including assignment rules, notifications, SLAs, service catalogue and reporting. Supporting the planning and running ServiceNow family release upgrades end to end — skipped-update review, regression testing, remediation planning and post-upgrade verification. Supporting the management of environments and releases: update ...