226 to 250 of 271 ServiceNow Jobs in the UK excluding London

passionate about IT support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service … skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint More ❯

passionate about IT support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service … skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint More ❯

stakeholders Partner with delivery and service teams to improve how users experience Change Maintain compliance with audit and regulatory standards while introducing practical agility Work with the CMDB and ServiceNow to enhance automation and reporting Collaborate globally to align processes and share best practice What we're looking for Experience in IT Change Management/ITSM, ideally within financial or … regulated enterprise environments Proven experience chairing CABs and handling large change volumes Hands-on knowledge of ServiceNow Change Management and CMDB integration Strong understanding of risk and audit within complex IT estates Engaging communicator with energy, passion, and a balanced governance approach Comfortable improving processes, not just following them Why this stands out Join an organisation investing in modern, agile … innovation in a high-impact governance role. Apply with your CV to - or contact Alex Holliday at Pioneer Search for a confidential discussion. Keywords: IT Change Manager, ITIL, CAB, ServiceNow, CMDB, ITSM, Governance, Audit, SOX, Operational Resilience, Financial Services, Insurance, Cloud Transition More ❯

modules for configuration, orchestration, and provisioning. Configure and integrate Cisco NSO and related orchestration tools to streamline network operations. Build and maintain API-based integrations with systems such as ServiceNow, NetBox, and GitHub. Drive network configuration standardisation using YANG models for routers and switches. Implement and maintain CI/CD pipelines (GitHub Actions/Azure DevOps) for network code delivery. … NetBox Cloud & Platform: Azure, AWS, RedHat Enterprise Linux, VMware, OpenStack Scripting & Languages: Python, Bash, YAML (Go/PowerShell desirable) CI/CD & Tooling: GitHub Actions, Azure Pipelines, Jenkins, Terraform, ServiceNow Monitoring & Observability: Grafana, Prometheus (desirable) Experience & Requirements Proven experience in network engineering or network automation (WAN, LAN, routing, switching, DNS, DHCP). Hands-on experience developing automation using Ansible and … Certifications such as Cisco CCNP/DevNet Professional preferred; ITIL desirable. What You’ll Work On Standardising and automating global network configurations and connectivity services. Integrating network provisioning with ServiceNow and NetBox. Building the automation layer for hybrid cloud networks (Azure/AWS/on-prem). Creating reusable playbooks, templates, and design artefacts for future deployments. Supporting the organisation More ❯

modules for configuration, orchestration, and provisioning. Configure and integrate Cisco NSO and related orchestration tools to streamline network operations. Build and maintain API-based integrations with systems such as ServiceNow, NetBox, and GitHub. Drive network configuration standardisation using YANG models for routers and switches. Implement and maintain CI/CD pipelines (GitHub Actions/Azure DevOps) for network code delivery. … NetBox Cloud & Platform: Azure, AWS, RedHat Enterprise Linux, VMware, OpenStack Scripting & Languages: Python, Bash, YAML (Go/PowerShell desirable) CI/CD & Tooling: GitHub Actions, Azure Pipelines, Jenkins, Terraform, ServiceNow Monitoring & Observability: Grafana, Prometheus (desirable) Experience & Requirements Proven experience in network engineering or network automation (WAN, LAN, routing, switching, DNS, DHCP). Hands-on experience developing automation using Ansible and … skills. Certifications such as Cisco CCNP/DevNet Professional preferred; ITIL desirable. What Youll Work On Standardising and automating global network configurations and connectivity services. Integrating network provisioning with ServiceNow and NetBox. Building the automation layer for hybrid cloud networks (Azure/AWS/on-prem). Creating reusable playbooks, templates, and design artefacts for future deployments. Supporting the organisations More ❯

making sure that technical and non-technical users are maximizing product functionalities. Actively engaging in a culture of continuous improvements to deliver quality service and support. Monitor and manage ServiceNow queues to ensure service requests and incidents relating to compliance & identity products are dealt with in a timely manner. Progress project work, tracking progress in Jira. Create and maintain accurate … adaptable when dealing with changing requirements and priorities. Microsoft or equivalent professional certification would be desirable. Understanding and/or working knowledge of ITIL v4. Experience in Jira and ServiceNow (preferable). Technologies Entra ID Azure AD Connect Enterprise Applications/App Registrations Azure RBAC SSO Integrations Conditional Access Compliance (Purview) AIP DLP E-Discovery Interview process This will be More ❯

months and will be extended further Location: London Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation and remediation activities to ensure data accuracy and compliance. ServiceNow background experience needed CSA certified - good to have More ❯

Salary : £27,000 – £28,000 pa, DOE Working Hours: 37.5 hours per week Shift Pattern: Initial 8-week onboarding – in Office – Mon - Fri - 9am - 5.30pm Post-onboarding: Varied Shifts Depending on Business Requirements (day/night/weekend shifts possible More ❯

the customer level to understand, configure and support the bulk device refresh processes for our client's Device Lifecycle Management service. Responsibilities: Configuration of key data within client's ServiceNow platform, including but not limited to: Locations Schedules Appointments Assets Stockrooms Work orders Perform routine triage and troubleshooting of issues affecting service, working with internal IT teams to diagnose complex … service and system improvements, raising requests for this where required documenting the problem statements, workarounds and desired outcomes of change. Create and maintain operational documentation Maintain a level of ServiceNow accreditation and keep up to date with new features and functionality. Work with other team members and stakeholders to ensure a consistent way of working Understand and communicate business process … notes ahead of changes to assess process impacts and validate systems still function as expected during and after new releases and upgrades. Act as a subject matter expert for ServiceNow and the DLM refresh process within the business area, sharing knowledge with various teams Skills Required: 6months + of experience in an administration/co-ordination role focussed heavily on More ❯

global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a ServiceNow Product Owner (2 year FTC). Based at our London Paddington site, The I&T ServiceNow Product Owner will support the I&T Production Service Owner (& wider I&T business … involve the capture & translation of business needs into credible business requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we re committed to giving you opportunities to be your best. If you feel you … to date, accurate and easily accessible for all users. What do you need to thrive in this role? 2-5 years of experience as a Product Owner in a ServiceNow environment or similar enterprise platform Some experience of developing and customising ServiceNow applications, workflows, UI elements, business rules and scripts Broad Information Management/Technology experience, including IM project management More ❯

Role: Solution Architect - ServiceNow Type: Contract (13 Weeks) Location: London, UK (Remote) Payrate: £450 - £505 Inside IR35 on UMB£350 - £380 per day on PAYE Expert ServiceNow Architect needed to lead technical governance and solution design for a critical enterprise platform. You will be responsible for translating complex client requirements into High-Level Design (HLD) artifacts, enforcing coding standards across … development teams, and acting as the primary escalation point for technical issues. If you have expert proficiency in ServiceNow and a track record of driving platform health, apply today. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. sukkala2 More ❯

demeanour geared towards achieving common goals and a passion for secure engineering. It would be great if you also had... Experience with integrating cloud applications (e.g., Azure AD, Workday, ServiceNow) into IAM platforms. A background in data analysis with experience of SQL to extract and interpret data. Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks). Familiarity … with ITIL processes and ticketing systems (e.g., ServiceNow). Understanding of regulatory frameworks (e.g., SOX, GDPR) and their impact on identity governance. Understanding of Active Directory Federation, LDAP, OAuth, SAML, CyberArk. More ❯

a major banking client in Glasgow on a 12-month contract. This role will focus on driving Agile delivery excellence across large-scale transformation and technology initiatives — with previous ServiceNow project experience considered highly desirable. Role Overview: Job Title: Agile Coach (Banking) Location: Glasgow/Hybrid - 2 days per week onsite (non-negotiable) Contract Type: Contract Duration: 12 months initial … services sector. Hands-on experience coaching multiple teams in complex enterprise environments. Strong understanding of Agile frameworks such as Scrum, Kanban, SAFe, and Lean. Experience working in or supporting ServiceNow-related projects (implementation, migration, or transformation) – highly desirable. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Strong facilitation, coaching, and mentoring skills with the More ❯

the Compliance team in compiling reports, analysing data, and improving operational processes. Key Responsibilities Provide 2nd line support for Compliance applications Manage and resolve incidents and service requests via ServiceNow or equivalent ITSM platforms. Monitor system performance, troubleshoot issues, and coordinate with internal teams to ensure system reliability. Maintain system configurations — including user access, permissions, and reference data. Liaise with … Create and maintain documentation , including procedures, known issues, and configuration records. Skills & Experience Proven experience supporting business-critical applications , ideally within compliance, legal, or risk functions. Proficiency in using ServiceNow (or similar ITSM tools). Solid understanding of SaaS and on-premise support models. Strong troubleshooting and analytical abilities with clear communication skills. Highly organised, detail-oriented, and confident in More ❯

enjoys telling people what ITIL says without actually making it work in real life, this isn’t for you. Details: Leeds (Hybrid) - £60,000 - £65,000 + benefits - Global ServiceNow environment. This is about making things better, faster, smarter, and more customer-focused. You’ll be the person who spots patterns others miss, turns chaos into clarity, and makes sure … storm as Major Incident Manager (on a rota, not 24/7 hero mode). Educate teams so they understand why process isn’t a four letter word. Explore ServiceNow modules like a curious tech detective. Help us nail audits and accreditations without breaking a sweat. Stay plugged into industry trends so we’re ahead, not playing catch-up. What More ❯

Role : ServiceNow Architect Location : Warwick Responsibilities : Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner. Create technical architecture, design and user guide documentation Gather requirements, design, develop, and maintain application integration with any … workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration More ❯

telecom issues. Install, configure, and maintain IT equipment to support daily business operations. Manage local IT inventory and coordinate with external vendors for on-site services. Follow ITIL and ServiceNow processes to maintain accurate records and escalate issues as needed. Requirements Diploma or degree in Information Technology, Computer Science, or a related field. 3–5 years’ experience in IT service … delivery, helpdesk, or technical support. Strong understanding of hardware, software, networking, and IT security principles. Familiarity with ServiceNow, ITIL, and common ticket management systems. Excellent communication, problem-solving, and customer service skills; certifications (CompTIA, MCP, MCSE) are a plus. About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head More ❯

The IT Service Design & Introduction Manager will be responsible for overseeing the design and introduction of IT services within the financial services sector. This temporary role in London requires a detail-oriented professional with a strong understanding of technology and More ❯

We are looking for an experienced PMO Lead - with a vast amount of ITSM experience (ServiceNow preferred). "Looking for an experienced hands-on professional to support the running the Programme Office for MSP Transition Based in Stevenage (Hertfordshire). Master schedule management (across 5 workstreams) Pro-active Dependencies and Risk Management Steering Packs, Reporting and Design Authority Pack preparation More ❯

We are looking for an experienced PMO Lead - with a vast amount of ITSM experience (ServiceNow preferred)."Looking for an experienced hands-on professional to support the running the Programme Office for MSP TransitionBased in Stevenage (Hertfordshire).* Master schedule management (across 5 workstreams)* Pro-active Dependencies and Risk Management* Steering Packs, Reporting and Design Authority Pack preparation and More ❯

environments. Core Responsibilities Provide live service support for the CESA service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage ServiceNow tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skills & Technologies PL/SQL and Java (core development and debugging) Live Service … Support experience ServiceNow (ticket triage and root cause analysis) Batch scheduling tools (e.g., Job Scheduler) Strong problem-solving and analytical skills All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and More ❯

environments. Core Responsibilities Provide live service support for the CESA service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage ServiceNow tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skills & Technologies PL/SQL and Java (core development and debugging) Live Service … Support experience ServiceNow (ticket triage and root cause analysis) Batch scheduling tools (e.g., Job Scheduler) Strong problem-solving and analytical skills All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and More ❯

for analysis. Liaise with workplace services to coordinate system updates and ensure data relevance. Assist with facilities-related projects, ensuring timely and budget-conscious delivery. Maintain and prioritise the ServiceNow Workplace Service Delivery product backlog. Monitor system development progress and support quality assurance processes. Generate reports on space utilisation, asset performance, maintenance, and costs. Use data insights to support strategic … planning and improve operational efficiency. Skills & Experience: Experience with CAFM or booking systems (e.g. ServiceNow, Concept FSI, Maximo, Condeco). Strong Excel skills including advanced formulas, pivot tables, and data manipulation. Familiarity with reporting tools such as Power BI or Tableau is a plus. Excellent attention to detail and commitment to data accuracy. Comfortable working with Facilities and Health & Safety More ❯

environment for employees across End User Computing (EUC) and IT services. UX Consultant’s Experience & Skills Required: Background in UX design within ITSM, EUC, or infrastructure programmes. Experience with ServiceNow or comparable IT service platforms. Involvement in Windows and cloud migration projects. Strong knowledge of Microsoft 365 tools and environments. Strategic thinker with practical UX research and delivery skills. Confident … stakeholders. UX Consultant’s Key Responsibilities: Analyse and optimise internal IT user journeys across multiple touchpoints. Redesign EUC experiences to improve usability and satisfaction. Provide UX input for the ServiceNow implementation and Windows 10–11 migration. Contribute to UX strategy supporting infrastructure and cloud initiatives. Collaborate with IT and change teams to embed user-centred principles. Support adoption and communication More ❯

years A good all-round knowledge of technology is required (Networks, Servers and Storage Area Networks) but this does not need to be in-depth Some experience of ServiceNow Excellent Team management and Team leadership skills including conducting monthly one to one staff appraisals. Ability to ensure that the IT Service Desk Analysts and Infrastructure Engineers meet their SLAs and … people management skills with the ability to inspire and develop teams. Solid technical understanding across Networks, Servers, and Storage Area Networks (SANs) - in-depth expertise not essential. Experience using ServiceNow or similar ITSM tools. Strong communication and problem-solving skills. MSP experience would be advantageous but not essential. More ❯