both Change and Problem Management processes in enterprise IT environments. Excellent stakeholder engagement, communication, and organisational skills. Experience coordinating across technical teams to drive service excellence. Bonus: Familiarity with ServiceNow or similar ITSM platforms and a background in infrastructure, networking, or application support. What You'll Get: Competitive salary between £55,000 - £65,000 Hybrid flexibility for improved work-life … both Change and Problem Management processes in enterprise IT environments. Excellent stakeholder engagement, communication, and organisational skills. Experience coordinating across technical teams to drive service excellence. Bonus: Familiarity with ServiceNow or similar ITSM platforms and a background in infrastructure, networking, or application support. What You'll Get: Competitive salary between £55,000 - £65,000 Hybrid flexibility for improved work-life More ❯
Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in More ❯
Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst , where you'll be the first line of defence in maintaining a seamless customer experience across our More ❯
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched More ❯
At Affinity Water, we're looking for a highly skilled Application Specialist to join our Retail team as a Subject Matter Expert (SME) in our billing application and CRM systems. This is an exciting opportunity for someone who thrives on More ❯
ServiceNow Business Analyst (Contract: OutsideIR35) 6 Months (Initial) Hybrid (London Office) £450-£550 p/d Neg (Outside IR35) Our financial services client is on the cusp of launching an exciting project on their roadmap to implement the SecOps module within ServiceNow. They are seeking a seasoned Business Analyst on contract to help gather and analyse the requirements and provide … a technical design. Extensive experience working with ServiceNow is needed here as well as core experience as a Business Analyst, ideally within a financial or professional services industry. The contract is set to commence late August for an initial 6 month period. More ❯
UK for the last 5 years. Working as part of the DXC team you will gain access to a large library of training courses and partner portals with Microsoft, ServiceNow, Dell, AWS, Cisco and others. You can gain accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other … flexible benefits including private medical cover, life insurance and flexible holiday. Responsibilities: Manage day to day operations. Ensure ServiceNow queues are monitored and responded to within OLA's and SLA's. Assign ad hoc tasks as needed. Ensure weekly/monthly tasks are carried out i.e. stock audits and time tracking Engage with and support internal and client facing and More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
FlyForm Ltd
will play a pivotal part in driving growth and you'll shape the future of our offering to a variety ofclients, includingManaged Services, Professional Services, and licensing in the ServiceNow space. If you've already taken a good look around our website then you'll probably know this by now, but we're a pure-play ServiceNow partner, meaning that … s all that we do!Providing world-class ServiceNow solutions and services to the Public Sector is in our DNA, we've successfully delivered many ServiceNow implementationssince 2017 and havecontinued to support them through our MS offering. So, you'll already have a compelling story and resource to lean on, from previouscase studies to our talented ServiceNow superstars. Bonus points … if you've sold ServiceNow services before, but if not then don't worry, providing you've managed the end-to-end sales cycle from prospecting to close (with public sector/central governmentclients) thenthis could be the perfect opportunity for you. Maybe you're already in thetech space and have sold workflows, but have always beenintrigued by the exciting More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
Select how often (in days) to receive an alert: Senior Technical Consultant Location: UK - Mobile England Job-ID: 214123 Contract type: Standard Business Unit: ServiceNow Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the … of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you. What you'll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality More ❯
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. Contract Role – ServiceNow Business Process Consultant (CSM) UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely)Outside IR35Rate £550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and … redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send your More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. Contract Role – ServiceNow Business Process Consultant (CSM) UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely) Outside IR35 Rate £550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You'll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map … and redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ? Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
optimising software assets across a diverse vendor and platform landscape, with a strong focus on Microsoft, IBM, Oracle, VMware, Red Hat and Adobe. Experience with Snow License Manager or ServiceNow SAM Pro is desirable, as is a deep understanding of software licensing models and compliance frameworks across the enterprise estate. What you'll be doing Leading the end-to-end … Software Asset Management lifecycle, including procurement, deployment, usage tracking, and retirement. Maintaining and optimising SAM tooling (Snow License Manager or ServiceNow SAM Pro) and IBM Bigfix\ILMT (desirable). Ensuring compliance with software licensing agreements across multiple vendors. Analysing software usage data to identify optimisation opportunities and cost savings. Collaborating with procurement, finance, relationship managers and IT teams to support … Public Cloud platforms. We need you to have Proven experience in a Software Asset Management role. Hands-on expertise in a SAM tooling product with Snow License Manager or ServiceNow SAM Pro highly desirable. Hands-on expertise in BigFix & ILMT and management of Passport Advantage (PA), to support IBM, highly desirable. Strong knowledge of software licensing, compliance, and optimisation strategies More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Picture More
to 2nd line teams when needed Supporting remote workers using tools such as VPN, MFA, and mobile devices Learning and supporting systems including Active Directory, Office 365, PDF tools, ServiceNow, and more Ensuring all tickets are closed on time and users are kept updated throughout Technologies you may work with include: Active Directory, Mimecast, ServiceNow, Office 365, VPNs, PC hardware More ❯
scalable end-to-end solutions across our core internal financial applications. What You Will Do Accountability for the E2E enterprise finance solutions and system architecture, including Salesforce, NetSuite, and ServiceNow, as well as supporting integrations (Boomi), networking, hosting, and DevOps. Designing system architecture to ensure scalability, reliability, and maintainability of system components and interfaces. Evaluating technology options and making recommendations … on suitable tools, frameworks, and platforms. Collaborating with third-party Solution Architects for Salesforce, NetSuite, ServiceNow, and Boomi to define architecture landscapes, identify gaps, and deliver comprehensive solutions to achieve business outcomes. Working closely with Process Leads to provide robust architecture and solutions. Creating and maintaining work plans for the Architecture team. Documenting environment landscapes across lifecycle stages and architectural … of deep understanding of system architecture. TOGAF qualification (or equivalent) preferred. Extensive experience in architecting and implementing end-to-end solutions, particularly with Salesforce (CRM/CPQ), NetSuite, or ServiceNow, and knowledge of related domains. Experience working in large-scale IT and business transformation programs. Experience collaborating with SI partners and supporting their solutions. Strong project, change, and stakeholder management More ❯
line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using … Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the ability to support high-profile users The More ❯
and a strong knowledge base while contributing to service improvement initiatives. Key Responsibilities: Provide prompt and courteous support to global users through multiple channels. Log and manage tickets in ServiceNow, keeping users informed throughout. Troubleshoot a wide range of hardware, software, and business applications. Prioritise and escalate tickets according to urgency and business impact. Use tools like Systrack, Citrix, and … Desk environment (MSP or professional services ideal). Hands-on experience with Office 365, Citrix, Windows 10/11, VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work More ❯
technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components are consumed by Business Operations Proficiency in ITSM tools (e.g., ServiceNow/BMC Helix) and data visualisation/reporting platforms (e.g., Power BI, Tableau) to support effective reporting and insights generation. Experience working with IT Service Management (ITSM) platforms, including ServiceNowMore ❯
to see how systems align with business goals. Assist in system upgrades, testing, and configuration changes across multiple environments. Gain exposure to tools such as Talend, Skybot, SQL, and ServiceNow as part of your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning … database reporting, or process automation platforms. Understanding of customer data privacy principles and an interest in utilities or public service delivery. Desire to work with technologies like HiAffinity, Jira, ServiceNow, and workflow management tools. Personal Qualities: A proactive learner with a genuine interest in growing your technical knowledge and business understanding. Excellent communicator - able to engage effectively with both technical More ❯
Great Wyrley, Staffordshire, United Kingdom Hybrid / WFH Options
Veolia
environment. At least two years' experience delivering quality services in compliance with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX … Desirable ITIL Practitioner or Foundation certified. One or more professional qualifications from leading solution providers: Microsoft, Cisco, SDI, Google etc. (e.g., Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times More ❯
Cannock, Staffordshire, Great Wyrley, United Kingdom Hybrid / WFH Options
Veolia
environment. At least two years' experience delivering quality services in compliance with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX … Desirable ITIL Practitioner or Foundation certified. One or more professional qualifications from leading solution providers: Microsoft, Cisco, SDI, Google etc. (e.g., Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
At Convergence Group, weve spent the last 20 years building a business that lasts - powered by resilience, continuous improvement, and a product-led mindset. Now, were scaling fast and shaking up an industry thats ripe for innovation. Software Engineering is More ❯
Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More ❯
JOB TITLE: Technical Application Service Specialist SALARY: £43,803 - £50,000 LOCATION: Edinburgh HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in our Edinburgh office About this opportunity Exciting opportunity for a Technical Application Service Specialist to join More ❯
ServiceNow Product Manager required to lead and optimise the enterprise ServiceNow platform within a complex global environment in Glasgow. This is an opportunity to shape product strategy, drive transformation, and lead platform enhancement within a progressive, digital first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, a... More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Reed Technology
a stable and rewarding opportunity for an experienced IT professional who thrives in a hands-on support environment. Key Responsibilities: * Manage and resolve 2nd line incidents and requests via ServiceNow * Deploy and support IT hardware across offices/sites * Troubleshoot hardware, software & telephony issues * Support office moves, project setups, and AV/conference room tech * Maintain IT stock rooms and … IT issues Experience required * Experience in corporate IT support * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with SLAs and reporting * Comfortable supporting multiple locations and working independently If you More ❯