2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office 365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary- £30,000- 32,000 per annum + benefits Car Allowance - £4,500 An Enhanced DBS will be required once the role is secured so candidates must be willing to …/or Google Workspace Technical knowledge and experience equivalent to CompTIA A+ or similar A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage In the first instance please submit your CV. More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Cathcart Technology
structure and support, including senior analysts on shift with you. The Role You'll be providing end to end support across hardware, software, and user admin, with tools like ServiceNow, Office 365, Active Directory and Windows. The role is based on a weekly rotating evening shift pattern between 12pm and midnight, Monday to Friday. Hybrid working is standard (two days … the team can teach you the hardware side, but you do need to be calm, clear, and confident when talking users through fixes. If you've used tools like ServiceNow or supported remote access, that's a bonus. What's in it for You? 25 days holiday + public holidays Matched pension up to 8% 5% shift allowance on top More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
MUST BE BASED IN THE UK AND FULL RIGHT TO WORK Join Netcompany in leveraging technological innovations to foster societal transformation. Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Halfords Group PLC
Apply now Job no: 558373 Work type: Full time Site: Redditch Categories: IT Location: West Midlands, Worcestershire Salary: £55,000 About us At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist More ❯
Bromley, Kent, United Kingdom Hybrid / WFH Options
RM Education
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. More ❯
The Skills You'll Need: Japanese, PMO, PLC, Your New Salary: maximum £40,000 per annum Office based Fixed Term Contract Start: ASAP Working hours : 9-5 JAPANESE speaking Systems Planning Coordinator - What You'll be Doing: Provide guidance on More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
high-tech manufacturing environment, perfect for professionals with a passion for automation, industrial IT, and real-time production systems. Key Responsibilities: Monitor and resolve shopfloor IT/OT incidents (ServiceNow preferred) Act as the first point of contact for functional and technical issues Coordinate triage and resolution across multiple technical teams Maintain SLA targets and ensure high-quality service delivery … Problem, Capacity Participate in knowledge transition and shift handovers Must-Have Skills & Experience: Strong knowledge of Manufacturing IT/OT environments Experience supporting shopfloor systems and devices Familiarity with ServiceNow and ITIL processes Hands-on experience with industrial endpoints (Printers, Scanners, MRTs) Excellent stakeholder communication and problem-solving abilities Ability to work on a rotating shift model and on-call More ❯
SAP user governance and reporting, including access reviews and leavers' checks Provide audit support and respond to requests from internal and external stakeholders Manage catalogue requests and changes through ServiceNow and SAP systems Handle various administrative tasks such as role creation, iDoc management, cost centre updates, and GUI/process queries The Skills Strong working knowledge of SAP S/… 4HANA; ECC6 experience is a bonus Familiarity with Agile methodologies and DevOps principles Understanding of ITIL processes and experience with ServiceNow If you would like to be considered for this role please don't hesitate to click apply or call Levi Jackson on 0161 694 9192 for more information. About BAE: BAE Systems is a leading global defence, aerospace, and More ❯
will help us compete globally and achieve our goals! Key responsibilities: Provide 1st and 2nd level support for SAP access-related incidents and service requests via ticketing systems (e.g., ServiceNow). Troubleshoot user access issues in SAP and contribute to GRC compliance. Support user provisioning, de-provisioning, and access modifications in collaboration with business teams, internal controls, and IT access … initiatives. Participate in training and knowledge-sharing to enhance skills. Key requirements: Basic understanding of SAP user administration, authorizations, or security concepts. Experience with ITSM/ticketing tools (e.g., ServiceNow). Strong communication and customer service skills. Proven ability to manage tickets and deliver high customer care standards. Ability to work within compliance guidelines and implement access management processes successfully. More ❯
Senior Cyber Security Risk Analyst Berkshire– 4 days per week on site £70- £85,000 + bonus + benefits My client, a leading global manufacturer based in Berkshire are actively looking for Senior Cyber Security Risk Analyst to join their More ❯
Bordon, Hampshire, United Kingdom Hybrid / WFH Options
RM Education
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. More ❯
Senior Cyber Security Risk Analyst Reading - 4 days per week on site £70,000- £85,000 + bonus + benefits My client, a leading global manufacturer based in Berkshire are actively looking for Senior Cyber Security Risk Analyst to join More ❯
About the role We are looking for an experienced Incident & Problem Management Lead to join our growing global I&T Shared Service Team. The IT organisation in DS Smith is responsible for aligning IT with the business on the delivery More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
FlyForm Ltd
new logo sales and adding value to your clients. You'll shape the future of our offering to a variety ofclients, includingManaged Services, Professional Services, and licensing in the ServiceNow space. Bonus points if you've sold ServiceNow services before (Ideally for a UK partner) butif not then don't worry, maybe you've worked for a SaaS vendor specialising … and increase your pay cheque month by month. Maybe you're already in the SaaS space and have sold workflows, but have always beenintrigued by the exciting world of ServiceNow? If so, read on and get in touch today! Key Responsibilities New Logo Acquisition : Identify, engage, and secure new business opportunities. Account Growth : Expand within newly acquired accounts, establishing lasting … and Licenses to deliver tailored solutions to clients, emphasising value driven outcomes. Technical Expertise : Utilise your experience withing SaaSto present value-driven solutions, addressing client needs and positioning our ServiceNow offerings as integral to their digital strategy. Strategic Partnerships : Develop strategic partnerships with clients, becoming a trusted advisor to maximise business outcomes and client satisfaction. Client Engagement : Meet with clients More ❯
Solution Architect , you will play a crucial role in shaping and evolving our service management landscape. Embedded within the Technology Strategy & Architecture function, you will collaborate closely with the ServiceNow product team, integration and engineering architects , and other cross-functional stakeholders. Your expertise will drive the design and delivery of end-to-end service solutions that align with Asda's … enhance Asda's enterprise observability solutions, including Application Performance Monitoring, Logging, Monitoring & Alerting, and Dashboarding . Define and optimize incident management processes , focusing on tooling, integrations, automation, and evolving ServiceNow solution design . Support the establishment of reliability goals , including Service Level Indicators (SLI), Service Level Objectives (SLO), and error budgets , and define technical solutions for measurement. Collaborate on Business … engineering and data teams. Drive the change and release management engineering design, including CI/CD, tooling, integrations, and automation . Partner with the Integration & Engineering Enterprise Architect and ServiceNow Technical Architect to develop and maintain Service and ServiceNow strategies and roadmaps . Dedicate 10% of your time to Learning & Development activities , aligned with your Personal Development Plan . What More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Head Resourcing Ltd
Head Resourcing are looking for a Senior Technical Consultant, ServiceNow to join a fast-growing consultancy. This is a fully remote role (must be UK based) offering up to £70,000 + bonus and other fantastic benefits. An openness to travel is key as there is an expectation to visit clients on occasion. Key Experience required: Minimum of three years … experience with hands-on configuration and deployment of the ServiceNow platform Implementation experience across ServiceNow product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified System Administrator (CSA) Please apply with an up-to-date CV or reach out for more information. More ❯
Devonport, Devon, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
change management process within BAE Systems' Service Integration and Management (SIAM) framework. This is a hands-on role that will involve managing the end-to-end change lifecycle using ServiceNow, chairing CAB meetings, and collaborating with both internal teams and external suppliers. Key Responsibilities Manage and deliver the IT Change Management function across the SIAM organisation Use ServiceNow (including CAB … and identify improvement opportunities Set up and manage Standard Change templates and documentation Support the continuous improvement of change processes across the enterprise Required Skills & Experience Strong experience with ServiceNow, particularly the Change module and reporting dashboards Experience managing or coordinating IT change in a multi-supplier (SIAM) environment Strong communication skills and stakeholder engagement experience Excellent attention to detail More ❯
Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
change management process within BAE Systems' Service Integration and Management (SIAM) framework. This is a hands-on role that will involve managing the end-to-end change lifecycle using ServiceNow, chairing CAB meetings, and collaborating with both internal teams and external suppliers. Key Responsibilities Manage and deliver the IT Change Management function across the SIAM organisation Use ServiceNow (including CAB … and identify improvement opportunities Set up and manage Standard Change templates and documentation Support the continuous improvement of change processes across the enterprise Required Skills & Experience Strong experience with ServiceNow, particularly the Change module and reporting dashboards Experience managing or coordinating IT change in a multi-supplier (SIAM) environment Strong communication skills and stakeholder engagement experience Excellent attention to detail More ❯
Employment Type: Contract
Rate: Up to £28.79 per hour + Negotiable, Inside IR35
exeter, south west england, united kingdom Hybrid / WFH Options
JAM Recruitment Ltd
change management process within BAE Systems' Service Integration and Management (SIAM) framework. This is a hands-on role that will involve managing the end-to-end change lifecycle using ServiceNow, chairing CAB meetings, and collaborating with both internal teams and external suppliers. Key Responsibilities Manage and deliver the IT Change Management function across the SIAM organisation Use ServiceNow (including CAB … and identify improvement opportunities Set up and manage Standard Change templates and documentation Support the continuous improvement of change processes across the enterprise Required Skills & Experience Strong experience with ServiceNow, particularly the Change module and reporting dashboards Experience managing or coordinating IT change in a multi-supplier (SIAM) environment Strong communication skills and stakeholder engagement experience Excellent attention to detail More ❯
for modern enterprise applications. You should have a solid foundation in software engineering with exposure to networking, cloud platforms, and enterprise IT systems, ideally with experience or familiarity with ServiceNow workflows or integrations. You must be capable of understanding the partners' and end customers' problems and whiteboarding solutions using our product offerings and services. You should also have experience working … advisor to our partner and their customers by understanding their business needs and addressing those needs through Wind River's products, services, and solutions. You will collaborate with the ServiceNow partner team, engineering, product management, professional services, and other members of the solutions engineering team to align joint efforts and support customer-facing initiatives. Responsibilities Manage all technical needs of … the assigned partner utilizing all available resources. Support technical enablement and assist in becoming a trusted advisor to the ServiceNow partner teams. Listen to partner's needs, then assist in the development and delivery of Proofs of Concept, demonstrations, and technical presentations. Understand the end customer use cases and help develop part of the POC or Demo. Support integration scenarios More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
a contract role. You'll be the first point of contact for customers, providing support via phone, email, chat, and post. You'll also manage IT-related tickets through ServiceNow, ensuring they're routed to the appropriate teams. As part of a motivated team, you'll handle a variety of customer inquiries across multiple channels, resolve issues efficiently, and escalate … essential to delivering an excellent customer experience. Essential Skills Experience in fast-paced call or contact centres Strong problem-solving skills with complex queries Comfortable using IT systems like ServiceNow Good knowledge of FCA rules and compliance Clear and professional communication skills £16.50 per hour (PAYE) | Newcastle (Monday to Friday) | Office-based for 8 weeks, then remote If you have … a strong background in customer service or call centre work, along with experience using ServiceNow, this is a fantastic opportunity to be part of a meaningful and impactful project. To apply, please contact Iram Shariff at or apply directly via this advert. Randstad Technologies is acting as an Employment Business in relation to this vacancy. More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
and process definitions or requirements. Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB. Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables. Assist ServiceNow Administrator(s) with day-to-day activities as priorities require. All profiles will More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Experis
and process definitions or requirements. Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB. Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables. Assist ServiceNow Administrator(s) with day-to-day activities as priorities require. All profiles will More ❯
HR/ServiceNow Administrator FTC until November 2025 £26,000 pro rata On-site in Leicester We are looking for a highly resilient, positive, and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and … role is to support the HR Business Support team by managing incoming queries through the HR Admin mailbox. This includes: Ticket Management : Monitoring and responding to emails via the ServiceNow ticketing system. Query Resolution : Researching answers to HR-related questions or escalating/assigning tickets to appropriate team members when necessary. Call Handling : Answering calls on the general HR advice … a task is Ability to keep calm and stay focused under Strong IT skills, including Microsoft Good HR administration experience Desirable Knowledge and experience of Workday Workload Management tool: ServiceNow Experience working in a shared services environment More ❯
Leicester, Leicestershire, England, United Kingdom
TXP
HR/ServiceNow Administrator FTC until November 2025 £26,000 pro rata On-site in Leicester We are looking for a highly resilient, positive, and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and … role is to support the HR Business Support team by managing incoming queries through the HR Admin mailbox. This includes: Ticket Management : Monitoring and responding to emails via the ServiceNow ticketing system. Query Resolution : Researching answers to HR-related questions or escalating/assigning tickets to appropriate team members when necessary. Call Handling : Answering calls on the general HR advice … a task is Ability to keep calm and stay focused under Strong IT skills, including Microsoft Good HR administration experience Desirable Knowledge and experience of Workday Workload Management tool: ServiceNow Experience working in a shared services environment More ❯