126 to 150 of 196 CRM Jobs in the West Midlands

About SugarAI UK Limited SugarAI is redefining CRM for the age of AI. We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know … lead, and where flexibility supports how great work gets done. If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes,we’d love to meet you. Where You Fit In We'relooking for a proactive, commercially minded Business Development ...

leverage data, reporting, and analytics to deliver actionable insights, improve visibility of sales activities, and support strategic decision‐making. This role combines sales operations, CRM leadership, stakeholder engagement, and continuous improvement to ensure Salesforce delivers maximum value to the business. What We Offer Competitive salary and comprehensive benefits package Opportunities … career progression and professional development Collaborative and inclusive working environment Exposure to regional and global business initiatives Access to industry‐leading sales and CRM technologies Employee wellbeing and assistance programmes Pension scheme and additional employee benefits How You Will Do It Lead Salesforce adoption, governance, and best practices across ...

languages, integrates with enterprise systems, and enables large organisations to understand and improve the impact of their customer conversations. We turn conversation analytics and CRM data into insight that pharma brand teams, local operating companies, field sales managers, and Reps/MSLs can act on. We're looking … care pathway? What separates a brand's best-performing reps from the rest, in terms of what they actually do differently? How would linking CRM and prescribing data change what we could confidently tell a brand team next quarter? You should expect to move between questions like these regularly, often ...

data transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable data ecosystem that reduces integration … maintain the enterprise data architecture, including conceptual, logical, and physical data models. Design integration strategies and architecture patterns that connect case management, finance, CRM, document management, and analytics systems. Drive adoption of modern integration approaches, favouring API-led and event-driven architectures over point-to-point solutions. Evaluate and recommend ...

Ingersoll Rand plc is seeking a strategic CRM AI Enablement Manager to lead identification, prioritization, and scaling of AI across CRM processes, customer journeys, and commercial operations. The role bridges Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI to ensure AI investments deliver measurable value and sustainable adoption. … will drive Copilots, Agentic AI, and intelligent automation within CRM, define requirements with IT and AI teams, and monitor impact to #J-18808-Ljbffr ...

will help customers resolve challenges, optimize system performance, and identify opportunities for continuous improvement. Your ability to combine technical understanding with exceptional customer relationship management will be key to delivering a world-class customer experience. What We Offer Competitive salary and benefits package Career development and progression opportunities Ongoing training … areas for improvement. Coordinate with technical support and engineering teams to resolve complex customer issues. Document customer interactions, actions, and resolutions accurately within CRM systems. Conduct regular customer reviews and business updates to ensure objectives are being achieved. Support customer onboarding, adoption, and ongoing engagement initiatives. Escalate critical issues appropriately ...

bring together people, processes, data and technology to drive meaningful change at scale.You'll play a central role in the evolution of customer relationship management capabilities, ensuring that innovation, data-driven decision making and emerging AI technologies are applied responsibly to improve colleague and customer experiences.**What … accountability for defining vision, strategy, roadmap and outcomes.* Experience leading large-scale business transformation or platform delivery within a regulated environment.* Expertise in customer relationship management, customer servicing and customer journey transformation.* Ability to build effective relationships and influence senior stakeholders across business and technology functions.* Experience leading multidisciplinary teams ...

between Marketing, Sales, Sales Operations, IT, Ecommerce and Commercial teams to drive continuous improvement and measurable commercial outcomes. About you: Strong knowledge of Salesforce, CRM data structures, lead management workflows, and optimisation of lead routing, qualification processes and SLAs. Experience delivering CRM, marketing operations, revenue operations or sales operations improvements … with a track record of leading process improvements from concept through implementation, adoption and continuous optimisation. Experience with marketing technology, sales enablement platforms and CRM integrations, including connecting websites, automation tools and other business systems. Knowledge of digital commerce environments, customer journeys, ecommerce processes and areas such as checkout configuration ...

relationships with prospective clients and key decision makers. Work closely with product and operations teams to align customer requirements with platform capabilities. Maintain accurate CRM records and provide regular pipeline and forecasting updates. Support commercial negotiations and manage opportunities through to successful close. Develop early-stage relationships into long-term … management, forecasting, and sales planning experience. Excellent communication, negotiation, and presentation skills. Ability to understand complex customer requirements and position solutions effectively. Experience using CRM and sales enablement tools. Strong organisational skills with the ability to manage multiple opportunities simultaneously. Self-motivated approach with the ability to work independently ...

using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while … appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends ...

using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while … appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends ...

Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing … migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets ...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices{{:}} Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits ...

About the role The purpose of the role is to own and lead the organisation's business systems, including the Housing Management System, CRM, and core business applications, driving their development, usage, training, and continuous improvement. Acting as the bridge between technology and business operations, you will ensure that Trident … doing Own the operational and strategic development of the organisation's core business systems (Housing Management, Finance Systems, HR Systems, LMS, CRM, and associated platforms), ensuring they are fit for purpose, well-governed, and aligned to the evolving needs of the organisation. Lead the requirements-gathering process for system changes ...

supply chain e.g. Contractors, SI's, Panel builders, OEM's and IT Partners. Develop a strong opportunity pipeline, maintaining this via the Sales Force CRM System. Liaising with the wider SE business, you will leverage your relationships within your accounts to identify opportunities to cross sell other Schneider Electric products … solutions and consistently achieving sales revenue targets. Strong negotiation skills, with the ability to effectively manage and follow through on client contracts. Experience with CRM software (preferably Salesforce) and the Microsoft Office Suite. Highly organized, self-motivated, and goal-oriented team player with the ability to manage multiple client accounts ...

follow‐up activity, helping the team build strong local relationships with SME customers, prospects, accountants, solicitors and other trusted professional advisers. Maintain accurate CRM records, strong follow‐up discipline and good control over customer, prospect and portfolio activity. Build strong, collaborative and productive relationships with your team and wider internal … understanding of customer service, sales activity and account management disciplines, ideally gained in a B2B, financial services or relationship‐led environment. Confident using systems, CRM tools and data to manage activity, track progress and support strong customer and risk outcomes. Experience using AI tools in a business environment would also ...

campaigns Ensuring the right customers are targeted at the right time Analysing campaign performance and driving improvements This is a true end-to-end CRM analytics role - from selection through to insight. What you'll be doing Build customer selections using SQL , based on campaign briefs Segment audiences to support … campaign evaluation Help refine targeting approaches through continuous feedback and optimisation What you bring Must-haves Strong SQL skills Experience in campaign selections/CRM/customer analytics Experience building audiences and segmenting customer data Experience analysing campaign performance and delivering insights Ability to work with stakeholders and explain results ...

Limited is seeking a proactive Business Development Representative to drive outbound prospecting and build a qualified pipeline in a fast-growing AI-driven CRM environment. You will identify and engage prospective customers, collaborate with Account Executives and Marketing, and leverage AI tools to improve outreach while aiming to exceed targets. ...

supportive & collaborative Permanent | Full Time Business Hours: 08:30am - 5:30pm Reporting to: Managing Director Your Background: Account Management, Business Development, Customer Success, CRM, Consultative Sales, Relationship Management, New Business Development. The Opportunity This is an exciting opportunity to join a growing MSP where you'll take ownership of developing … prioritise and manage multiple client relationships. • Experience presenting solutions and conducting customer review meetings. • Confidence working independently while collaborating effectively with colleagues. • Experience using CRM systems to manage customer activity, pipelines and forecasting. • A proactive attitude with a genuine desire to contribute to a growing business. What's on Offer ...

1. Business Development, Sales & Conversion Research and target prospective employers, priority sectors and new business opportunities Build and manage an employer sales pipeline using CRM and prospecting tools Generate and qualify leads through telephone calls, email, LinkedIn, campaigns, referrals and networking Engage employers to understand their recruitment and workforce development … enrolment Convert employer opportunities into apprenticeship vacancies and learner starts Work towards agreed sales, conversion, employer growth and apprenticeship start targets Maintain accurate CRM records, pipeline forecasts and follow-up activity 2. Employer Engagement & Networking Represent TDM at networking events, conferences, careers fairs and employer forums Attend Chambers of Commerce ...

growth, conversion improvements, and customer lifetime value. Partner with finance teams to evaluate digital investments, business case viability, and ROI for new initiatives. Lead CRM & loyalty initiatives, working with cross-functional teams to maximise engagement, retention, and LTV. Establish a clear product development framework, ensuring PMs have the tools, training … first-party data strategies, AI-driven personalisation, and commercial data analysis. Hands-on experience with A/B testing, AI-powered recommendations, and CRM-driven engagement strategies. Strong stakeholder management and leadership skills, ensuring alignment and execution across teams. Ability to define and assess business cases, P&L impact ...

Equip firms with an effective Partnerships Pack, marketing materials and joint initiatives to support client identification and introduction. Maintain accurate portfolio records in the CRM, tracking and reporting on progress to support quality and informed decision-making. Manage personal objectives and development plan. Collaborate closely across various teams at Allica … earning trust from partners, customers and colleagues Strong communication and presentation skills for in-person/virtual meetings and events Confident managing a CRM-based portfolio and reporting on pipeline progress Commercially minded, balancing new revenue generation with appropriate consideration of risk and reputation Comfortable working collaboratively with specialist colleagues ...

Experienced Finance Administrator required to join an established team. Accounts Payable operations and ERP/CRM system management are the core focus of this role, alongside supporting the wider finance team with general accounting duties. Ideal candidate for the role of Finance Administrator would possess strong Accounts Payable knowledge … committed to delivering a high level of accuracy and have strong hands-on experience using Microsoft Dynamics 365 or similar major ERP/CRM systems alongside excellent organisational skills. Offered as a 6-month temporary contract with an attractive hourly rate and an immediate start available. Finance Administrator Duties: Process ...

Market Engineering . Perk's revenue organisation is 800 people selling to more than 10,000 companies. Behind them sits a CRM, an enrichment and signal stack, a growing set of AI agents - and a lot of manual work that no longer needs to exist. Your job is to remove … than any single tool on a CV. What You'll Do Own the strategy and the stack Define Perk's GTM engineering architecture - how CRM, enrichment, signal, sequencing, orchestration and data layers fit together. Make the tooling calls: what we adopt, what we consolidate, what we retire ...

Market Engineering . Perk's revenue organisation is 800 people selling to more than 10,000 companies. Behind them sits a CRM, an enrichment and signal stack, a growing set of AI agents - and a lot of manual work that no longer needs to exist. Your job is to remove … than any single tool on a CV. What You'll Do Own the strategy and the stack Define Perk's GTM engineering architecture - how CRM, enrichment, signal, sequencing, orchestration and data layers fit together. Make the tooling calls: what we adopt, what we consolidate, what we retire ...