276 to 300 of 320 Remote/Hybrid Service Delivery Jobs

seeking an experienced Penetration Testing Lead to take ownership of their offensive security function. This is a hands-on leadership role that combines technical delivery, team management, and strategic direction across a broad range of cyber security services. You will lead a team of security consultants delivering penetration testing … successful candidate will play a key role in shaping the future direction of the security practice, driving quality standards, mentoring consultants, and expanding service capabilities. Key Responsibilities Lead, mentor, and develop a team of penetration testers and security consultants. Manage the day-to-day operations of the offensive security ...

organisation. You ll protect critical ICT infrastructure and sensitive data, ensure compliance with national standards, and embed security by design across technology change and service delivery. This is a hands-on leadership role, working closely with senior ICT stakeholders, service providers and internal teams to maintain assurance, drive … frameworks). Microsoft security tooling (e.g., Sentinel, Defender, and M365 E5 security capabilities); exposure to Copilot for Security is beneficial. Experience operating within structured service environments (e.g., ITIL) and change governance. Desirable ISO 27001-aligned policy/control design and implementation experience. Additional requirements Ability to support ...

organisation. You’ll protect critical ICT infrastructure and sensitive data, ensure compliance with national standards, and embed “security by design” across technology change and service delivery. This is a hands-on leadership role, working closely with senior ICT stakeholders, service providers and internal teams to maintain assurance, drive … frameworks). Microsoft security tooling (e.g., Sentinel, Defender, and M365 E5 security capabilities); exposure to Copilot for Security is beneficial. Experience operating within structured service environments (e.g., ITIL) and change governance. Desirable ISO 27001-aligned policy/control design and implementation experience. Additional requirements Ability to support ...

role As a Workforce Planning and Metrics Advisor, you will play a key role in supporting the delivery of Strategic Workforce Planning across the organisation. Working within our newly established Strategic Workforce Planning team, you will help bring workforce data to life by transforming information into clear, actionable insights … work closely with leaders, HR professionals and stakeholders across the organisation to develop evidence-based workforce plans that support organisational priorities and future service delivery. As we establish and embed Strategic Workforce Planning, we are developing innovative approaches to workforce analytics, reporting and planning. Data, insight and collaboration ...

role As a Workforce Planning and Metrics Advisor, you will play a key role in supporting the delivery of Strategic Workforce Planning across the organisation. Working within our newly established Strategic Workforce Planning team, you will help bring workforce data to life by transforming information into clear, actionable insights … work closely with leaders, HR professionals and stakeholders across the organisation to develop evidence-based workforce plans that support organisational priorities and future service delivery. As we establish and embed Strategic Workforce Planning, we are developing innovative approaches to workforce analytics, reporting and planning. Data, insight and collaboration ...

Professional Services in a fast-growing AI technology business Are you an experienced Professional Services leader who has successfully built and scaled high-performing delivery teams within a software, SaaS, ERP or technology environment? This is a rare opportunity to join an ambitious, rapidly growing technology business as Chief … Professional Services Officer , taking ownership of the strategy, structure and delivery excellence of a global Professional Services function. Reporting directly to the CEO and operating as a key member of the leadership team, you will play a pivotal role in shaping how complex technology solutions are implemented, delivered ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously … influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that's informed by their experience, best practice and evidence, and meets the client's objectives as well as user needs.They are visible contributors ...

clients, operating across multiple concurrent engagements with varying scope and methodology. You will lead a team of approximately 15 engineers organized into stable delivery pods, each anchored by a senior engineer and supported by junior engineers and graduates. This is a highly autonomous role at the intersection of people … leadership, delivery management, and stakeholder engagement — with direct impact on client outcomes and the team's technical culture. Responsibilities Own the Projects stream end to end — delivery oversight, team health, intake management, and capacity planning across all pods Act as the primary interface between the Projects stream ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people's lives, services, organisations … outcomes for the public sector. They do this by ensuring that teams take a user-centred, evidence-based approach to service design and delivery. Key Responsibilities Leads one/more research deliveries, ensuring all project team & stakeholders have a shared understanding of successful outcomes. Scope focus of research ...

application patching activities. Identify, assess and remediate infrastructure and application vulnerabilities in line with security requirements. Drive automation initiatives to improve efficiency, consistency and service reliability. Support infrastructure lifecycle management, including upgrades, refreshes and decommissioning activities. Monitor system performance, availability and capacity, proactively addressing issues before service impact … governance processes. Maintain technical documentation, operational procedures and support runbooks. Collaborate with security, cloud, network, application and database teams to ensure stable and secure service delivery. Contribute to continuous improvement initiatives across infrastructure operations, automation and security. Skills & Experience Strong knowledge of Windows Server and/or Linux administration ...

role ensures asset data is accurate, compliant, and maintained within IBM Maximo and client CAFM/EAM systems to support safe, efficient, and compliant service delivery. The role also provides technical asset management expertise during new contract mobilisation, asset verification programmes, and ongoing contract improvement initiatives. Key Responsibilities Asset … strategies, critical spares recommendations, and remedial work proposals. Produce and maintain Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and technical documentation. Mobilisation & Project Delivery Support the mobilisation of new contracts, ensuring asset data and maintenance programmes are established on time. Identify and manage technical risks affecting mobilisation ...

will be at the heart of finance transformation, leveraging SAP S/4HANA and emerging technologies to deliver operational excellence, efficiency gains, and enhanced service quality. With a remit that spans over 550 finance professionals worldwide, this position provides an exceptional platform for you to influence significant change, foster … policy, or system issues impacting P2P performance globally. Drive global process standardisation and optimisation initiatives to achieve substantial efficiency gains, cost reduction, and improved service delivery. Lead simplification, automation, and digitalisation projects in partnership with global functions and business stakeholders to ensure successful implementation and benefit realisation. Provide functional ...

currently recruiting for a Business Analyst for our client, a local government organisation based in Wembley. The successful post holder will support the delivery of the Digital Transformation Programme through implementation of a range of analysis and solution design activities, spanning a wide range of services. This role carries … workshop outputs to produce business requirements and record risks, issues and actions for use by the programme. Working with the Digital Transformation Team and service areas, the successful post holder will convert workshop notes, sketches and process maps into user stories to support service redesign and digital transformation. ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that are helpful, usable and successful Understands and help teams to apply ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that are helpful, usable and successful Understands and help teams to apply ...

role in ensuring customers receive maximum value from the Rightcheck platform. This is a varied position combining customer onboarding, implementation support, training delivery, operational administration and first-line support. Working alongside the Customer Success Manager, Partnership Director, Product and Operations teams, you will help customers adopt … Customer Success Manager or Partnership Director where appropriate. Work collaboratively with Customer Success, Operations and Commercial teams to ensure a consistently high level of service delivery. Customer & Integration Support Provide first-line support for customer and integration-related enquiries. Manage and triage enquiries received through the integrations inbox. Investigate ...

Join us as our AI Enablement Director and play a pivotal role in taking AI agents from R&D and delivery builds into production-grade capabilities that deliver real, measurable customer value. This is role managing a team across multiple accounts and products, and acting as the bridge between … programme leadership Use Case Routing & Account Strategy Assess the pipeline of available agent use cases and map them to the right accounts based on delivery maturity, relationship context, and commercial fit. Work with PS delivery leads and the CRO's team to sequence agent deployment ...

high-quality business intelligence, supporting statutory reporting requirements, developing dashboards and reports, and providing valuable insights that help improve patient care, operational performance, and service delivery. This role offers a hybrid working arrangement, with office attendance requirements agreed with the line manager based on service needs. Main duties … Develop reporting solutions using SQL, business intelligence tools, spreadsheets, and reporting software. Create meaningful insights that support operational, clinical, and strategic decision-making. Support service improvement through benchmarking and comparative analysis. Contribute to activity, performance, mortality, income, and contractual reporting. Promote automation and modern reporting techniques to improve efficiency. ...

configuration strategies that ensure the ERP solution is configured effectively and meets project objectives. Work closely with the ERP implementation partner and managed payroll service provider to oversee system design, configuration and integration. Lead the development of the ERP solution, ensuring system functionality is optimised and delivered in line … with agreed specifications. Review and re-engineer Finance or HR business processes to improve efficiency, consistency and service delivery. Develop and deliver system guidance, user documentation and training materials for managers and end users. Attend ERP Steering Group meetings, providing progress updates, highlighting risks and escalating issues where appropriate. ...

Technical Support Engineer to join their expanding support team. This is an excellent opportunity for someone with a background in IT support, customer service, technology or a recent technical qualification who wants to develop their career within a fast paced and varied environment. You'll support customers with technical … checks, preventative maintenance and technical improvements. Support senior members of the technical team with more complex issues. Maintain documentation and contribute ideas to improve service delivery. Work collaboratively with colleagues, customers and external partners. Experience Required: Strong problem solving ability and logical approach to troubleshooting. Confident communication skills with ...

processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton … small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Liaise with our internal and external trainers – booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling ...

Duration: 6 months Location: Fully remote/WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint … access requests, provisioning, roles, entitlements, access certifications, and Segregation of Duties (SoD) controls Troubleshoot and resolve identity, provisioning, connector, configuration, and data issues throughout delivery Support testing, production readiness, go-live, and post-deployment stabilisation Produce technical documentation, operational runbooks, and knowledge transfer to ensure a successful handover Required ...

Business Support Leader To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations. Principle accountabilities Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data … with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable. To work flexibly across the service, working on a range of activity to provide proactive support to service users. To manage a demanding and reactive workload in a responsive ...

+ benefits Build relationships. Add value. Help customers grow. We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire. This isn't a sales role. It's about becoming a trusted advisor to your customers, understanding their … solutions could improve efficiency, security or business performance. Coordinate with technical and project teams to ensure a seamless customer experience. Proactively manage customer satisfaction, service improvement plans and retention. Act as the voice of the customer internally, ensuring issues are resolved effectively. Maintain accurate account plans, meeting notes ...

Reading 6 Month Contract Hybrid Working (On site 2 or 3 days per week) To Start ASAP Your new company Step into a key delivery role within a large, forward-thinking Upper Tier Authority delivering a high-profile Local Government Reorganisation (LGR). This is a once … will reshape how services are delivered, bringing together multiple councils into a single, modern, unitary organisation. The programme is now moving from proposal into delivery, with a clear focus on pace, coordination and execution. As a result, there is strong demand for Project Managers who have recently been involved ...