1,176 to 1,200 of 1,506 ITIL Jobs

operating systems and hardware including VMWare ESXi in multisite enterprise live environments • Comprehensive experience of managing live Microsoft Azure, networks, storage, security, backups, system troubleshooting and their lifecycle management • ITIL V3/V4 qualification with the experience of working in an ITIL focused environment • AZ-104, desirable: Microsoft Certified System Administrator and Microsoft Azure Administrator qualification or equivalent People: © Experience More ❯

Teams, Exchange Online, and integrated SaaS systems. Manages some on-premises VMware infrastructure alongside Azure environments. Handles networking, firewalls, routing, and Zscaler systems to maintain security and connectivity. Following ITIL and Change Management frameworks for structured service delivery. Collaborating across teams, with opportunities to develop into DevOps or Cyber Security areas. Using PowerShell extensively for automation and Microsoft 365 management. … ll Bring Knowledge of cloud and virtualisation technologies Experience supporting Microsoft 365 and Azure. Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members Why Apply? This role More ❯

to work flexible hours with the possibility of weekend work and offer Out of Hours support. As a successful applicant you will have operational experience of working in an ITIL based IT operations environment, essentially within an IT infrastructure setting. You must have a methodical, yet flexible approach to your work and be able to exercise responsible judgment alongside being … staff you will receive plenty of discounts from a host of restaurants and high-street stores too. Person Specification Qualification Essential A Level IT studies, Diploma in IT , Degree ITIL, SDI Skills Essential PC Installation , Troubleshooting Windows 10 OS , Networking, ITIL,Clinical Application Support, Office Suite Experience Essential 3 Years IT support , Troubleshooting, Installation/Configuration, Project Experiance, Personnal Essential More ❯

Understand how the end-to-end RTB processes and relevant activities across all of Data Analytics systems work per the prescribed HSBC and ITIL standards. Within various teams, review and monitor, report if all aspects of Production processing (Incidents, Problems, Service Level indicators etc.) using automated dashboards are performing at optimum levels according to business needs. Work closely with the … knowledge of ServiceNow tool and able to create dashboards/reports for management overview. Should have hands-on experience in creating reports in Microsoft excel. Capable of understanding the ITIL terminology and various Service Management and Software Development Lifecycle terminologies. Knowledge of Hadoop and ITIL – Alerting and Monitoring, Change management, Problem management and Incident management. Knowledge of service protection and … of Banking domain and IT Infrastructure is preferred. Proven experience of working with/in RTB/Production support teams. Hands-on experience and sound understanding of HSBC and ITIL, processes and standards. Strong communication skills and be a team player of global team. Ability to prioritise and work independently within a diverse team environment. Should have sound knowledge of More ❯

enterprise networking (Cisco, Juniper, SD-WAN, cloud networking). Experience managing 24/7 operations and shift-based teams. Excellent leadership, communication, and stakeholder management skills. Strong understanding of ITIL, incident/problem/change management processes. Experience with network monitoring and automation tools. Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: CCNP/CCIE or equivalent certifications. … ITIL Foundation or higher. Experience in service provider or managed services environments. Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you'll be doing: Leadership & Strategy Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels. Define and execute the operational strategy for network services … enterprise networking (Cisco, Juniper, SD-WAN, cloud networking). Experience managing 24/7 operations and shift-based teams. Excellent leadership, communication, and stakeholder management skills. Strong understanding of ITIL, incident/problem/change management processes. Experience with network monitoring and automation tools. Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: CCNP/CCIE or equivalent certifications. More ❯

enterprise networking (Cisco, Juniper, SD-WAN, cloud networking). Experience managing 24/7 operations and shift-based teams. Excellent leadership, communication, and stakeholder management skills. Strong understanding of ITIL, incident/problem/change management processes. Experience with network monitoring and automation tools. Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: CCNP/CCIE or equivalent certifications. … ITIL Foundation or higher. Experience in service provider or managed services environments. Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you’ll be doing: Leadership & Strategy Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels. Define and execute the operational strategy for network services … enterprise networking (Cisco, Juniper, SD-WAN, cloud networking). Experience managing 24/7 operations and shift-based teams. Excellent leadership, communication, and stakeholder management skills. Strong understanding of ITIL, incident/problem/change management processes. Experience with network monitoring and automation tools. Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: CCNP/CCIE or equivalent certifications. More ❯

of hybrid IT environments Experience working with APIs, middleware, and integration frameworks (REST, SOAP, JSON, AppFlow, MuleSoft, Boomi, etc) Familiarity with security, compliance, and governance frameworks (IAM, data protection, ITIL, Secure by Design) Track record of contributing to RFP/RFI responses, solution proposals, and customer presentations Experience supporting solution demonstrations, proof-of-concepts, and technical workshops Working knowledge of … Solid understanding of cloud platforms (AWS, Azure) and hybrid infrastructure models Knowledge of enterprise applications and SaaS platforms Familiarity with security, data governance, and compliance standards (GDPR, MOD JSPs, ITIL) Strong stakeholder management and ability to influence decisions Analytical and problem-solving mindset, with a consultative approach to solutioning Ability to work across multiple teams (Architecture, Data, QA, Cloud, Security More ❯

and collaborate with cross-functional teams. Customer-focused mindset with an initiative-taking approach to issue resolution. Strong organizational skills and mindfulness. Preferred Qualifications: Certifications such as CompTIA A+, ITIL Foundation, or similar. Experience with IT asset management and software deployment tools. Prior experience in an enterprise IT environment with structured ITIL-based processes More ❯

and collaborate with cross-functional teams. Customer-focused mindset with an initiative-taking approach to issue resolution. Strong organizational skills and mindfulness. Preferred Qualifications: Certifications such as CompTIA A+, ITIL Foundation, or similar. Experience with IT asset management and software deployment tools. Prior experience in an enterprise IT environment with structured ITIL-based processes More ❯

and collaborate with cross-functional teams. Customer-focused mindset with an initiative-taking approach to issue resolution. Strong organizational skills and mindfulness. Preferred Qualifications: Certifications such as CompTIA A+, ITIL Foundation, or similar. Experience with IT asset management and software deployment tools. Prior experience in an enterprise IT environment with structured ITIL-based processes More ❯

and collaborate with cross-functional teams. Customer-focused mindset with an initiative-taking approach to issue resolution. Strong organizational skills and mindfulness. Preferred Qualifications: Certifications such as CompTIA A+, ITIL Foundation, or similar. Experience with IT asset management and software deployment tools. Prior experience in an enterprise IT environment with structured ITIL-based processes More ❯

ensure compliance and quality. Quality & Governance Establish and monitor KPIs for testing and release quality. Maintain documentation for testing procedures, release notes, and post-release reviews. Ensure compliance with ITIL, SOX, and internal audit standards. Drive continuous improvement in test automation and release processes. Collaboration & Leadership Lead and mentor testing and release teams, including vendor and offshore resources. Liaise with … Cloud certifications in relevant modules. Experience with CI/CD pipelines and ERP testing automation frameworks. Familiarity with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and REST APIs. ITIL certification or equivalent service management knowledge. We offer the following salary and benefits Salary: £60,000 - £70,000 (dependent on experience) plus bonus and travel allowance Enhanced holiday pay Pension More ❯

customer, able to listen and guide a technical discussion, able to clearly articulate complex topics. Proven track record with IT customers Extensive knowledge and experience with modern ITSM tools, ITIL and API technologies, solutions, and architectures. Experience in the integration and proposal of 3rd party suppliers/products. Able to work with and manage customized solutions and products, including 3rd … party products. Expertise in: Digital solutions across enterprises ITSM Tooling Software (especially ServiceNow or similar leading industry products) Enterprise Service Management solutions Service Integrations using API based policies ITIL 4 UK Public Sector deals Familiarity with: AI(Ops), Intelligent Automation, Lean and Analytics Experience with tooling for Discovery, Monitoring and Patching Data lakes Modern Catalog Management ServiceNow, SMAX or Remedy More ❯

environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on More ❯

environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯

environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯

balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams … and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems and performance monitoring tools Qualifications ITIL Foundation Certificate (essential) Degree or equivalent experience Desirable: Microsoft Certifications, Cisco CCNA, and a keen interest in Formula 1 or Formula E More ❯

ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent. Basic knowledge of remote support tools and remote desktop services. Microsoft certifications (e.g., Microsoft Fundamental). Awareness of ITIL v4 and ISO27001/27018/GDPR compliance practices. Responsibilities: Your responsibilities will include, but are not limited to, the following: Client Support & Service Management Act as the first point … Improvement Record solutions and contribute to internal and client knowledge bases. Maintain accurate records of support tickets and user administration. Support the continual improvement of processes in line with ITIL practices. Collaboration & Compliance Collaborate with consultants, developers, and other teams to deliver excellent client outcomes. Provide professional, client-focused communication always. Work within ISO 27001/27018, ISO 9001, and … GDPR-aligned environments. Support adherence to ITIL-aligned processes. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: Responsiveness and resolution of IT tickets within agreed SLAs. User satisfaction and professionalism in support delivery. Accuracy and completeness of ticket documentation and knowledge base updates. More ❯

ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent. Basic knowledge of remote support tools and remote desktop services. Microsoft certifications (e.g., Microsoft Fundamental). Awareness of ITIL v4 and ISO27001/27018/GDPR compliance practices. Responsibilities: Your responsibilities will include, but are not limited to, the following: Client Support & Service Management Act as the first point … Improvement Record solutions and contribute to internal and client knowledge bases. Maintain accurate records of support tickets and user administration. Support the continual improvement of processes in line with ITIL practices. Collaboration & Compliance Collaborate with consultants, developers, and other teams to deliver excellent client outcomes. Provide professional, client-focused communication always. Work within ISO 27001/27018, ISO 9001, and … GDPR-aligned environments. Support adherence to ITIL-aligned processes. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: Responsiveness and resolution of IT tickets within agreed SLAs. User satisfaction and professionalism in support delivery. Accuracy and completeness of ticket documentation and knowledge base updates. More ❯

communication, and organisational skills. The Role: Managing budgets and ensuring work stays on track Overseeing infrastructure, networking, and databases Maintaining up-to-date asset registers, suppliers, and documentation Following ITIL and ISO best practices Producing clear reports on incidents, issues, and improvements Supporting continuous improvement by recommending new technologies The Candidate: 2 years minimum IT Management Background IT Web/… Application Hosting Windows Server 2016+ Office 365 admin (Azure AD, Exchange, Group Policies, MDT) Enterprise networking ITIL qualified Security conscious (SSL, PCI, CE+, ISO 27001 etc,) The Package: Base Salary: up to £55,000 Life Assurance Healthcare plan Hybrid working Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your More ❯

communication, and organisational skills. The Role: Managing budgets and ensuring work stays on track Overseeing infrastructure, networking, and databases Maintaining up-to-date asset registers, suppliers, and documentation Following ITIL and ISO best practices Producing clear reports on incidents, issues, and improvements Supporting continuous improvement by recommending new technologies The Candidate: 2 years minimum IT Management Background IT Web/… Application Hosting Windows Server 2016+ Office 365 admin (Azure AD, Exchange, Group Policies, MDT) Enterprise networking ITIL qualified Security conscious (SSL, PCI, CE+, ISO 27001 etc,) The Package: Base Salary: up to £55,000 Life Assurance Healthcare plan Hybrid working Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, its important to note More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯