126 to 150 of 1,249 ITIL Jobs

of working on IT Infrastructure/Cloud projects Working within an Agile Framework Formal qualification and experience in Project and Programme Management (e.g. PMP, PRINCE2, MSP Practitioner, Scrum Master) ITIL Foundation qualification desirable Use of ServiceNow and Azure Dev Ops desirable Personal Strong Leadership and stakeholder management skills Ability to persuade and influence both directly and indirectly Strong organisational skills More ❯

. Strong communication skills, with the ability to explain technical issues clearly. A motivated team player who’s eager to learn and develop. Desirable (but not essential): CompTIA A+, ITIL Foundation, or experience with Active Directory and Microsoft 365. What’s on Offer Salary up to £25,000 depending on experience. Exposure to a wide variety of systems and environments More ❯

the Department of State Enterprise-wide systems and services associated with networking, voice services, security operations, email and related collaboration tools, and Enterprise mobility and messaging. Develops and manages ITIL-based services using Service Operations, Service Transition and Continual Service Improvement methodologies. Interfaces, coordinates, and resolves issues with multiple senior government managers and worldwide embassies and posts. Conducts data analysis More ❯

Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process Mobile device support and admin Incident Management Good Understanding of ITIL Proven trouble shooting skills. Experience required Working in a high-pressure customer service environment. Technical IT skills/knowledge/background. Experience in multi-culture working. Working in IT in a More ❯

you’ll play a key role in keeping vital services running smoothly. Key responsibilities: • Investigate & resolve technical incidents, ensuring timely and effective solutions • Monitor & manage incidents in line with ITIL standards and best practice • Conduct root cause analysis and problem investigations • Implement technical changes and support project delivery tasks • Ensure security, integrity, availability and performance of application environments • Collaborate with More ❯

Excel, PowerPoint, Project, Microsoft Test Manager (MTM), Team Foundation Server (TFS) etc. Desirable Skills/Experience • Business Analysis skills/professional qualification • Awareness of IT Service Management such as ITIL • Understanding of company data elements and security Key Role Responsibilities • Follow the established Project Management Methodology and produce key project management documents • Prepare necessary reports, including status, specialist, and exception More ❯

Excel, PowerPoint, Project, Microsoft Test Manager (MTM), Team Foundation Server (TFS) etc. Desirable Skills/Experience • Business Analysis skills/professional qualification • Awareness of IT Service Management such as ITIL • Understanding of company data elements and security Key Role Responsibilities • Follow the established Project Management Methodology and produce key project management documents • Prepare necessary reports, including status, specialist, and exception More ❯

Active Directory, user administration, and group policies. Excellent problem-solving and communication skills. Ability to work in a secure, process-driven environment. Desirable Skills IT certifications (e.g., CompTIA, Microsoft, ITIL). Experience working within defence, government, or highly regulated industries. Knowledge of endpoint security tools and monitoring solutions. More ❯

Account Reconciliation , Narrative Reporting , EDM , PCM , FreeForm , etc. Experience advising clients both functionally and technically Prior involvement in EPBCS/PBCS implementations Experience with Hyperion Planning modules (Workforce, CapEx) ITIL v4 Foundation certification Note: Candidates must be currently based in the UK and eligible for UK security clearance . More ❯

environments. Strong knowledge of Intune (device configuration, compliance, app deployment, and PowerShell scripting). Hands-on experience with cloud networking and security principles. Familiar with ticketing systems, SLAs, and ITIL processes. Excellent troubleshooting skills across desktop, server, and cloud environments. Ability to manage multiple clients and adapt quickly to different environments. Desirable: Microsoft certifications (e.g., MS-100, MS-101, AZ More ❯

and configurations, Trellix (formerly McAfee) suites Previous experience working with video conferencing hardware and support using Microsoft Teams Experience of working in a highly regulated industry such as Finance ITIL Foundation Certification If you are interested in this role please apply at first instance More ❯

and configurations, Trellix (formerly McAfee) suites Previous experience working with video conferencing hardware and support using Microsoft Teams Experience of working in a highly regulated industry such as Finance ITIL Foundation Certification If you are interested in this role please apply at first instance More ❯

Strong background in integration testing and API validation Experience with Microsoft Dynamics 365 Finance and Operations lifecycle Demonstrated ability to embed security and privacy by design Desirable: ITSM qualifications (ITIL Intermediate/Expert) Modern project management qualification (PRINCE2 Practitioner) Why This Role? Impact: Lead testing strategy for mission-critical systems Growth: Develop your leadership skills whilst advancing testing practices Innovation More ❯

with CRM systems, data integrations, and Agile methodologies ICT Senior Analyst Qualifications: Desirable: Degree in a relevant ICT field or equivalent qualification Relevant certifications in ICT, project management, or ITIL If this opportunity sounds right for you, please apply and a member of the Pin Point Recruitment team will be in touch. More ❯

processes. Excellent analytical and problem-solving skills, with a proven track record of resolving complex issues. Strong communication and stakeholder management skills, with experience engaging at senior levels. Desirable: ITIL v3 or v4 Foundation certification (or equivalent ITSM qualification). Experience working with international colleagues, with awareness of cultural and time zone differences. Why Apply? This is an exciting opportunity More ❯

through creative and original ideas that improve processes, policies, or services. Executing Plans: Take ownership of incidents, requests, and project tasks, providing timely updates with an ability to apply ITIL and project management practices to ensure smooth delivery. Can organise tasks and set clear goals, managing resources wisely, while keeping an eye on progress. Remain flexible in the face of More ❯

Cloudflare, SD-WAN • Security automation tools (Terraform, Ansible, Python, PowerShell) Qualifications (Experience & Exposure): • Active DoD Secret security clearance • Bachelor's degree in computer science, Information Technology, or related fields • ITIL v4 Foundation Certification (Managing Professional preferred) • 7+ years of experience in IT • IT experience in Desktop End User Experience technologies • Experience in directing architecture and operating Desktop End User Experience … design and deployment, or related technologies • Proven experience in designing, implementing, and operating Desktop End User technologies • Deep understanding of IT service management (ITSM) frameworks • Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management • Strong relationship management skills and the ability to communicate effectively with both technical and executive audiences … Experience leading and mentoring technical teams Desired Skills and Experience: • Experience in a specific industry (e.g., DoD IT Operations) • Project management experience • ITIL Strategic Leader certification Certifications: • Required: CompTIA Security+ • Preferred: o Microsoft certifications related to Desktop End User Experience technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Modern Desktop Administrator Associate) o Architect certifications (e.g., TOGAF) o More ❯

Cloudflare, SD-WAN • Security automation tools (Terraform, Ansible, Python, PowerShell) Qualifications (Experience & Exposure): • Active DoD Secret security clearance • Bachelor's degree in computer science, Information Technology, or related fields • ITIL v4 Foundation Certification (Managing Professional preferred) • 7+ years of experience in IT • IT experience in Desktop End User Experience technologies • Experience in directing architecture and operating Desktop End User Experience … design and deployment, or related technologies • Proven experience in designing, implementing, and operating Desktop End User technologies • Deep understanding of IT service management (ITSM) frameworks • Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management • Strong relationship management skills and the ability to communicate effectively with both technical and executive audiences … Experience leading and mentoring technical teams Desired Skills and Experience: • Experience in a specific industry (e.g., DoD IT Operations) • Project management experience • ITIL Strategic Leader certification Certifications: • Required: CompTIA Security+ • Preferred: o Microsoft certifications related to Desktop End User Experience technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Modern Desktop Administrator Associate) o Architect certifications (e.g., TOGAF) o More ❯

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP& HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

Strong analytical, critical thinking, and problem-solving skills. Strong decision-making and leadership skills. Solid organizational skills including attention to detail and multitasking skills. Must Haves: Working experience with ITIL Processes and Agile teams Self-Motivated, strong work ethic and commitment to quality Understanding of information technology systems including end-user computing devices We would be impressed if you have More ❯

Email Security, Backup solutions). • Ability to collaborate with security teams, ensuring infrastructure aligns with security and compliance standards (NIST 800-171, CMMC, FedRAMP). • Certifications like Network+, Security+, ITIL 4 and MS Administration Expert are a plus More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯