such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
skilled at documentation Excellent interpersonal and stakeholder management skills – able to communicate effectively with customers, engineers, and senior management Experience in recruitment and developing junior team members Knowledge of ITIL principles (certification a plus; full training provided if not yet qualified) Linux knowledge is desirable What’s on Offer: 26 days annual leave + public holidays (with option to buy More ❯
Morpeth, Northumberland, North East, United Kingdom
In Technology Group Limited
/Network+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience. Experience supporting Windows 10, Windows Server, and Active Directory environments. Strong knowledge of ITIL practices and service management. Proven customer service and communication skills. Ability to prioritise tasks and manage time effectively under pressure. Desirable Experience: Previous experience working in pharmaceutical, biotech, or laboratory More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What More ❯
is tested and DR ready. Candidate requirements Essential Bachelor's degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Lightweight application development experience Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell/Windows Commandline) Working understanding of More ❯
is tested and DR ready. Candidate requirements Essential Bachelor's degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Lightweight application development experience Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell/Windows Commandline) Working understanding of More ❯
Jira for incident management, ticket tracking, and workflow management. Deep technical expertise in troubleshooting complex IT issues, including hardware, software, networking, and systems management. Familiarity with ITSM frameworks, particularly ITIL best practices. Experience in cloud computing, server management, or database administration is a plus. Excellent problem-solving and critical-thinking skills. Strong communication skills, both verbal and written, with the … time effectively in a fast-paced environment. In-depth knowledge of enterprise systems, applications, and network infrastructure. Strong customer service orientation with the ability to handle high-pressure situations.Certifications: ITIL Foundation certification is preferred. Certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Solutions Expert (MCSE) are advantageous. Jira Software Administration certification is a plus.Shift: Core Hours SCA/ More ❯
etc. VMware, Azure, Office 365, LAN/WAN and Email hygiene tools Cisco, Meraki, Palo Alto and VoIP technologies Familiarity with: Cybersecurity principles and cloud infrastructure ITSM platforms and ITIL-based service management Windows systems installation, maintenance and troubleshooting Experience supporting both on-site and remote international users Strong communication and documentation skills Microsoft 365 Fundamentals certification (desirable) Cisco Call More ❯
Sale, Trafford, Greater Manchester, United Kingdom
ISR RECRUITMENT LIMITED
etc. VMware, Azure, Office 365, LAN/WAN and Email hygiene tools Cisco, Meraki, Palo Alto and VoIP technologies Familiarity with: Cybersecurity principles and cloud infrastructure ITSM platforms and ITIL-based service management Windows systems installation, maintenance and troubleshooting Experience supporting both on-site and remote international users Strong communication and documentation skills Microsoft 365 Fundamentals certification (desirable) Cisco Call More ❯
to ensure smooth implementation • Collect and communicate market feedback to product management teams • Design the following solutions during the sales cycle: • Design comprehensive service desk architectures that align with ITIL best practices • Develop solutions for multi-channel support (phone, email, chat, self-service) • Design end user support models including remote assistance and on-site support options • Develop solutions encompassing field More ❯
End-Point Anti-Virus software and strategies Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) Support ticketing systems, change control methodologies and their importance to ITIL best practices IT security concepts and best practices Extensive knowledge of industry trends and best practices in the area of IT infrastructure Other Essential Duties Follows all import/export More ❯
Computer Science/InformationTechnology, or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills Experience of acting as a the 'go-to' person during Major Incidents, including providing RCAs/RFOs Experience in: Microsoft More ❯
a plus. Familiarity with scripting languages (e.g., Python, Bash) is a plus. Desired Qualifications: Certification in release management or related disciplines. Experience working in a DevOps environment. Familiarity with ITIL processes and practices. Clearance: Must be a U.S. Citizen with an active TS/SCI with the required poly. More ❯
and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+/Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
and termination. PERSON SPECIFICATION (essential requirements) Qualifications Relevant qualification in InformationTechnology, Computer Science, CAD/CAM Engineering or related field (or equivalent work experience). Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus Must be able to attain and hold National Security Vetting to a minimum SC level. Azure More ❯
Center Operations Manager (SCOM) Alerts - Monitoring and responding to alerts for all three enclaves (UNET, FBINET & SCINET). Hybrid Exchange & Cloud Integration - Understanding of hybrid environments and Exchange migrations. ITIL & Agile Methodologies - Knowledge of IT service management and Agile delivery frameworks. Security & Compliance Best Practices - Understanding Microsoft 365 security tools, MFA, and governance policies. ECS is an equal opportunity employer More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Hybrid (2 day a week WFH) upon successful completion of probation/training plan BYTES: Bytes Technology Group is a leading provider of world-class IT solutions, represented by Bytes Software Services and Phoenix Software. Established in 1982, Bytes has More ❯
and analytical skills Ability to manage multiple priorities and perform well under pressure Familiarity with IT service management tools and standards Desirable experience includes VMWare, Oracle, SQL, Scripting, and ITIL certification. A relevant technical degree or equivalent experience is expected. Why Apply This is a key role within a progressive IT team that supports a large and dynamic organisation. You More ❯
and analytical skills Ability to manage multiple priorities and perform well under pressure Familiarity with IT service management tools and standards Desirable experience includes VMWare, Oracle, SQL, scripting, and ITIL certification. A relevant technical degree or equivalent experience is expected. Why Apply This is a key role within a progressive IT team that supports a large and dynamic organisation. You More ❯
teams including virtual teams at other locations to provide optimal backup and storage solutions for infrastructure and hosted applications (Oracle and SQL requirement required) • Firm understanding of ITSM/ITIL processes and change management protocols • Experience working within Agile and traditional project management teams • Strong technical leadership and collaboration skills to work within a diverse team of operational and process … Top Secret, or Top Secret/SCI). • Because an active or interim DoD clearance is required, U.S. Citizenship is required. Preferred Qualifications: • Cloud Storage/Backup experience desired • ITIL certification or ITSM Experience desired Benefits: • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
Bash or Python) Hyper-V or equivalent virtualisation experience Excellent communication and problem-solving skills Proactive, customer-focused approach with a passion for continuous improvement Relevant certifications (Microsoft, CompTIA, ITIL) are beneficial What Next? – Apply Now More ❯
Relevant certifications (e.g. Microsoft Certifications or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps) Exposure to ITIL frameworks and structured change management processes Experience working in a regulated or enterprise environment Key Attributes: Technically adept: Demonstrates deep technical understanding and a logical approach to problem-solving Proactive More ❯
email and ticketing system Troubleshooting a range of issues related to hardware, software, and networks Creating and maintaining clear technical documentation for team use and end-users Adhering to ITIL-aligned service desk processes to ensure consistency and quality Collaborating with colleagues to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM …/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and willingness to support others Attention to detail and a methodical approach Understanding of ITIL principles Ability to stay calm under pressure and during incidents An empathetic and user-first attitude Bonus: If you've worked on personal tech projects or have a story to More ❯