Some of the skills and experience we are looking for: At least 1 year of experience in a service delivery role, Experience working with ITIL or an understanding of the framework, Experience of service desk functions including SLA management, Proven ability to manage large volume activities, across multiple work streams more »
preferred • General knowledge and experience in NW Switch/Router/FW Products additionally are preferred • Any certification related to PCs, server, network, and ITIL an asset • Excellent written and verbal communication skill in English • Excellent written and verbal communication skill in Japanese is preferred • Ability to investigate and source more »
Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply more »
work as part of a team and manage stakeholders at all levels. We are looking for someone who has: A knowledge and understanding of ITIL functions, principles, and processes. Knowledge of using: Active Directory and Group Policy Objects to define security requirements. Knowledge of SNOW asset Management tool. Windows system more »
thrive in a fast-paced, high energy, and demanding team-oriented environment. Collaborative to work across multi geography teams and members. Sound knowledge of ITIL disciplines. Excellent customer facing/customer service skills. Flexible work in rotational shifts during business hours. Flexible to provide On-Call out of hours support. more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please 'In applying for this position, you consent to your personal data being shared with more »
systems Excellent problem-solving and analytical skills Strong knowledge and experience of IT change management processes and principles Certification in TOGAF, Microsoft Azure and ITIL What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let more »
analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »
the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and more »
the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the more »
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
Security Controls • Ivanti Device and Application Control • Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: • Citrix based VDI Infrastructure • Administering Licence Servers • Administering Managed Print Servers • ITIL Foundation • MCP/MCSE If you have the skills required, please more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
London, England, United Kingdom Hybrid / WFH Options
ITRS
workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital more »
members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
Microsoft 365 (Teams, OneDrive, etc) Email security (filtering, DMARC/DKIM) Microsoft SCCM Intune and Autopilot Endpoint protection Server hardening Understanding and experience of ITIL and strong customer service focus This is an excellent opportunity for an enthusiastic and passionate person to join a successful organisation which contributes training, learning more »
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. more »
SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £550 - £580 per day + Deemed Inside IR35 determination
