1,451 to 1,475 of 1,534 ITIL Jobs

Service Centre Team Leader Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent Ref: 1589 The Service Desk team at our Camberley office are now looking for a Service Centre Team Leader to drive More ❯

Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent Ref: 1589 The Service Desk team at our Camberley office are now looking for a Service Centre Team Leader to drive our managed service offerings More ❯

Working as a key member of the Thames Water Digital Data team, the purpose of this Data Engineering role is to help build out the next evolution of the Thames Water Enterprise Data Platform (EDP). The role will collaborate More ❯

A large government client of ours is seeking an experienced NOC Technician to join their dynamic team. Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure. •Perform real-time customer failover to restore services More ❯

Primary Responsibilities: Responsible for performing, training team and developing processes for the following duties: •Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure. •Perform real-time customer failover to restore services during More ❯

Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or similar). Experience More ❯

ensure all elements of the change lifecycle are aligned with business needs. What You'll Bring: Proven experience in service transition within an IT service environment Strong understanding of ITIL service management processes (ITIL 4 Practitioner or equivalent essential) Background in working across project and service teams, driving effective collaboration Confidence in managing risk assessments, deployment coordination, and operational readiness More ❯

technical requirements; analyzing; planning and development; application testing; and database management support. Knowledge of service management concepts for networks and related standards (e.g., Information Technology Infrastructure Library, current version ITIL ). Knowledge of how AI solutions integrate with cloud or other IT infrastructure. Knowledge of how to automate development, testing, security, and deployment of AI/machine learning-enabled software More ❯

Engages to ensure that user needs are being met throughout - Plans, schedules and monitors work to meet time and quality targets Knowledge: * Best practice application management in line with ITIL Processes * Experience of working with the multiple versions of SharePoint * An experienced individual that has worked in a similar role or environment for at least three years * Deep understanding of … necessary * Takes initiative to advance own skills and identify and manage development opportunities in area of responsibility, committed to learning and continuous improvement Qualifications: * Be trained at least to ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training (desirable) * Microsoft MS900 (Mandated) AZ900 (Mandated) For more information please contact Lauren Morley at JAM Recruitment. More ❯

managing project scope. Managing project documentation. Handling multiple projects simultaneously. Key Skills & Experience: At least 2 years of IT project management experience. Experience with KanBan, Scrum, and Waterfall frameworks. ITIL or ITSM experience preferred (ITIL Foundation desirable). Understanding of Waterfall, Agile, and PRINCE2 methodologies. PRINCE2 Foundation certification required. Agile CSM certification desirable. More ❯

and enhance Veeam Backup & Replication platforms for data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of … both virtually and in person. - VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer - Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon - ITIL Foundation or experience working in ITIL-governed environments - Experience working with hybrid and multi-cloud environments (AWS, Azure) Experience working with Jira Service Desk and Confluence products Required Skills & Experience More ❯

and enhance Veeam Backup & Replication platforms for data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of … person. Desirable (but not essential) - VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer - Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon - ITIL Foundation or experience working in ITIL-governed environments - Experience working with hybrid and multi-cloud environments (AWS, Azure) Experience working with Jira Service Desk and Confluence products Work Environment Remote More ❯

SCNP - SSCP Experience with: - Linux system administration - VMware environments - Applying DISA STIGs and security patches - Writing SOPs and security policies relevant to ESS/HBSS Preferred Qualifications: - Knowledge of ITIL processes and ITIL certification - Experience with the IAVM process - Familiarity with HBSS configuration and management Compensation: - Salary: $100,000 - $115,000 (based on experience and education) - Benefits: Comprehensive package including More ❯

services (Exchange Online, Teams, SharePoint). Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. Own IT Disaster Recovery coordination, readiness, and documentation. Champion ITIL-based practices (incident, change, configuration) to improve service reliability. Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. Ensure platforms comply with security, audit, and operational standards. Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. Skilled in vendor management, team development, and ITIL practices. Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯

services (Exchange Online, Teams, SharePoint). * Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. * Own IT Disaster Recovery coordination, readiness, and documentation. * Champion ITIL-based practices (incident, change, configuration) to improve service reliability. * Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. * Ensure platforms comply with security, audit, and operational standards. * Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. * Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. * Skilled in vendor management, team development, and ITIL practices. * Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯

services (Exchange Online, Teams, SharePoint).* Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution.* Own IT Disaster Recovery coordination, readiness, and documentation.* Champion ITIL-based practices (incident, change, configuration) to improve service reliability.* Manage outsourced infrastructure partners to ensure SLA adherence and service improvements.* Ensure platforms comply with security, audit, and operational standards.* Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration.* Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security.* Skilled in vendor management, team development, and ITIL practices.* Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯

with your familiarity of infrastructure technologies, you will be conversant in IT service management and governance frameworks. As such, along with your extensive technical knowledge, a good understanding of ITIL, Cyber Essentials, ISO27001 and disaster recovery planning will be an advantage. We want you to bring an open-minded collaborative approach to supporting IT professionals to help shape the advice … skills would be advantageous: Experience of working in HE, FE, or public sector settings. Hyper-V or VMware Firewall and digital security technologies Public and private cloud services IOS27001 ITIL We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if More ❯

related tech such as Terraform or CloudFormation - Enhanced experience of AWS cloud technologies, e.g., ECS, EC2, VPC, Lambda, CFS. Ideally AWS certified. - Observability Systems, e.g., New Relic, CloudWatch, SquadCast - ITIL Qualified or awareness of the framework. Bonus Qualifications: -Experience with Linux system administration and troubleshooting. -Basic knowledge of AWS cloud technologies such as EC2, S3, RDS, and ECS. -Exposure to … databases such as MySQL, MariaDB, or Cassandra. -Understanding of monitoring tools (New Relic, CloudWatch, Nagios). -Awareness of ITIL frameworks and structured service operations. -NISC2 or similar security qualifications or knowledge Why should you join us? Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! We're located in the Waterloo tech More ❯

their application across range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to … their application across range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

STRATEGOS (est. 2008) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that identifies and provides usable solutions (non-personnel support services, consulting, training, and engineering) to the US Government and its partners. Strategos provides three distinct services designed to More ❯

Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Cust. Site ENG Job-ID: 214546 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team In short - we drive the delivery of More ❯

seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience with … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITIL Foundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance: 10x Salary More ❯

Understanding of IT security, data protection, and compliance frameworks. Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for … IT security, data protection, and compliance frameworks. Desirable Skills: Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for More ❯

Understanding of IT security, data protection, and compliance frameworks. Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for … IT security, data protection, and compliance frameworks. Desirable Skills: Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for More ❯

few. To work as part of the NEC Entitlements Team, resolving application issues raised on the application solutions and related software components. To ensure support issues are handled using ITIL best practice service processes in an efficient and effective manner. To provide a good level of service to our customers and ensure that complex or sensitive support issues are dealt … to conclusion, co-ordinating the skills of additional resources, or past experience, as required Experience of working for/with the Public Sector Good customer relationship skills DESIRABLE SKILLS: ITIL v3 Foundation certificate Understand principles of software development within an ISO 9001 accredited environment SQL Knowledge Additional Information We pride ourselves in offering an excellent benefits package, including an above More ❯