Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Cust. Site ENG Job-ID: 214546 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team In short - we drive the delivery of More ❯
seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience with … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITIL Foundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance: 10x Salary More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Snc-Lavalin
Understanding of IT security, data protection, and compliance frameworks. Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for … IT security, data protection, and compliance frameworks. Desirable Skills: Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for More ❯
Potters Bar, Hertfordshire, United Kingdom Hybrid / WFH Options
Snc-Lavalin
Understanding of IT security, data protection, and compliance frameworks. Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for … IT security, data protection, and compliance frameworks. Desirable Skills: Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for More ❯
few. To work as part of the NEC Entitlements Team, resolving application issues raised on the application solutions and related software components. To ensure support issues are handled using ITIL best practice service processes in an efficient and effective manner. To provide a good level of service to our customers and ensure that complex or sensitive support issues are dealt … to conclusion, co-ordinating the skills of additional resources, or past experience, as required Experience of working for/with the Public Sector Good customer relationship skills DESIRABLE SKILLS: ITIL v3 Foundation certificate Understand principles of software development within an ISO 9001 accredited environment SQL Knowledge Additional Information We pride ourselves in offering an excellent benefits package, including an above More ❯
Alexandria, Virginia, United States Hybrid / WFH Options
Anonymous Employer
and able to translate business requirements into technical solutions. Develop clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow. Ensure adherence to all ITIL processes Identify, train, and communicate best practices related to ServiceNow development and usage to customers and employees Requirements: Bachelors in Computer Science or equivalent Minimum of 3+ years ServiceNow platform … in ServiceNow (Scoped App, Business Rules, Script Includes, UI Pages, UI Macros, etc.) Experience in working a large-scale development work on ServiceNow Experience developing apps using ServiceNow Platform ITIL V3 or 2011 Certification Candidate should have excellent verbal and written communication skills and able to multi-task in a fast paced, high volume environment Clearance Level: Must be a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The MDU
Location : London, Hybrid Salary : Competitive + Benefits Role type: Permanent Hours : 35 hours Main Purpose: Effective management of IT Risks, and their associated Controls, is a key aspect of the maturing IT organisation but something that can be hard to More ❯
About the role: Either as part of a Professional Services Consultancy team or working alone, a Consultant will deliver a range of Consultancy services that relate to the development and implementation of innovative and effective solutions for Fusion's customers More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate examples where this has been done ServiceNow CSA certification would … and adapting to new requirements as required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio Sharing of best practices and More ❯
DV Cleared Security Assurance Co-ordinator - London 5 days a week onsite - market rates inside IR35 -until 27.03.2027 Top 2 Evaluation Criteria 1. Active DV Clearance and a sole UK National 2. Strong background in information security, compliance, or assurance. More ❯
South East London, London, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible for consistently More ❯
Responsibilities: - Developing and reviewing technical communications deliverables including cybersecurity documentation, operational procedures, plans, action reports, and meeting minutes, coordinating with Incident Management teams to obtain necessary input data. - Preparing, reviewing, editing, and maintaining program technical documents, standard operation procedures, work More ❯
not Essential Previous training/qualifications within InformationTechnology field. Practical experience of Intelligent Infrastructure Management COMPTIA A+ COMPTIA Network + COMPTIA Server + InformationTechnologyInfrastructureLibrary - Foundation (ITIL) If you feel you have the required skills and experience, click apply now to be considered as our Smart Hands Break Fix Engineer - we'd love to hear from you More ❯
Wimborne, Dorset, England, United Kingdom Hybrid / WFH Options
Ultimate Banking Ltd
delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial services or similar). A track … delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. This isn’t just about keeping the lights on. It’s about modernising and reimagining how a trusted mutual delivers value to More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Costa Coffee
Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management with practical More ❯
Umbrella Engagement - 6 Months Initial - Must have Outstanding Communication Skills and hold an ITIL Accreditation within either Problem or Major Incident Management Looking for someone with either and indepth knowledge of Problem Management or someone with an indepth knowledge of Major Incident Management. The successful candidates must be used to working within a Team of Service Management Consultants in a More ❯
Knowledge Essential Postgraduate qualification or equivalent relevant experience, preferably within a digital/IT subject and/or healthcare subject area Evidence of continuous professional development through their career ITIL Foundation Desirable Prince2 Agile certification, or equivalent qualification ITIL Specialist In depth understanding of the product needs of Betsi Cadwaladr University NHS Trust and its Divisions Experience Essential Product management More ❯
background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯
background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯
worked within a Regulatory Sector eg Financial Services - Outstanding Communication Skills - Highly Remote - 2 days per month 6 month Engagement - Significant experience in all aspects of Incident Management Lifecycle - ITIL Accreditation Management of Incident to Major Incidents - able to work under pressure - must be able to communicate to multiple stakeholders. Post Incident Reviews and how to improve Incident Processes. Highly More ❯
skills and have worked across Medium/Large Sized Fast Paced Organisations in a Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we More ❯
Country: United Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transition management onshore/offshore COTS implementation JIRA Atlassian document and content management systems Agile/Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday, 30 August 2017 Endeavour … Project Manager, to join a large European organisation based in London, initially till the end of year, with strong possibility of extension. The ideal candidate will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and/or ITIL V3 certification is desirable. Certification in Project Management is mandatory (i.e. PRINCE2 (practitioner … offshore teams Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC and Service desk will be considered an advantage Working More ❯
Support Change Control Boards (CCBs), maintain configuration documentation, and ensure accurate system baselines. Provide status accounting reports and CM metrics to senior leadership and stakeholders. Ensure compliance with DoD, ITIL, and NIST standards. Basic Qualifications: Minimum of 5+ years of configuration management experience in a large-scale enterprise IT environment. Familiarity with CM tools (e.g., ServiceNow, BMC Remedy, or similar … CMDB platforms). Strong understanding of ITIL-based processes and lifecycle management. Active DoD Secret clearance required (TS/SCI preferred). Preferred Qualifications: ITIL v4 Foundation certification. Experience with IRES or similar classified environments. Knowledge of Agile and DevSecOps environments. Configuration Management certifications (e.g., CMII, CMPIC, or equivalent). Company Description: Cyber Security company, specializing in specific cyber defense More ❯
month fixed-term contract. Responsibilities: In the GCC, the Documentation Engineer will be responsible for curation of the GCC team's knowledge. This engineer will utilize the ServiceNow (ITIL) Knowledge platform to help streamline the team's system and procedural documentation. They will also need to utilize the team's training site to edit and modify modules when the department … onboards/offboards systems, as well as internal team documentation on our confluence page. ITIL Knowledge Contribution Skills: Creating and updating system documentation, training, processes and procedures. Prioritization of Knowledge tasks with Knowledge team. Auditing, Editing, and Review of Knowledge articles in an ITIL service tool. Participate in collaboration with other teams for onboarding of systems into the GCC from More ❯
vehicles to complete tasks using Remedy ticketing system. • Update and maintain the Configuration Management System (CMDB). Qualifications: • Must have ability to obtain a Secret Clearance • Remedy Experience and ITIL and very useful Certification Requirements: Desired: Current DoD 8570 approved IAT Level II certification such as Security+, ITIL Security Requirements: US Citizen and ability to obtain a Secret Clearance More ❯