and collaborate with cross-functional teams. Customer-focused mindset with an initiative-taking approach to issue resolution. Strong organizational skills and mindfulness. Preferred Qualifications: Certifications such as CompTIA A+, ITIL Foundation, or similar. Experience with IT asset management and software deployment tools. Prior experience in an enterprise IT environment with structured ITIL-based processes More ❯
and collaborate with cross-functional teams. Customer-focused mindset with an initiative-taking approach to issue resolution. Strong organizational skills and mindfulness. Preferred Qualifications: Certifications such as CompTIA A+, ITIL Foundation, or similar. Experience with IT asset management and software deployment tools. Prior experience in an enterprise IT environment with structured ITIL-based processes More ❯
london (city of london), south east england, united kingdom
Apex Systems
and collaborate with cross-functional teams. Customer-focused mindset with an initiative-taking approach to issue resolution. Strong organizational skills and mindfulness. Preferred Qualifications: Certifications such as CompTIA A+, ITIL Foundation, or similar. Experience with IT asset management and software deployment tools. Prior experience in an enterprise IT environment with structured ITIL-based processes More ❯
environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on More ❯
environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯
environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯
environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯
environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯
london (city of london), south east england, united kingdom
La Fosse
environments within medium to large enterprise settings. Strong expertise in Microsoft Entra ID, Azure, Teams, and Intune. Proficient in PowerShell scripting and M365 security/compliance administration. Familiarity with ITIL frameworks and service management tools (e.g., ServiceNow). Skilled in stakeholder engagement and effective communication across technical and business teams. Broad technical knowledge of both on-premises and cloud-based … identity and access management, encryption, and compliance controls. Experience managing third-party suppliers and vendors. Comfortable working in a multi-site environment with complex technology landscapes. Strong grounding in ITIL processes, particularly Change, Incident, and Problem Management. Apply now or reach out directly on ryan.daly@lafosse.com More ❯
communication, and organisational skills. The Role: Managing budgets and ensuring work stays on track Overseeing infrastructure, networking, and databases Maintaining up-to-date asset registers, suppliers, and documentation Following ITIL and ISO best practices Producing clear reports on incidents, issues, and improvements Supporting continuous improvement by recommending new technologies The Candidate: 2 years minimum IT Management Background IT Web/… Application Hosting Windows Server 2016+ Office 365 admin (Azure AD, Exchange, Group Policies, MDT) Enterprise networking ITIL qualified Security conscious (SSL, PCI, CE+, ISO 27001 etc,) The Package: Base Salary: up to £55,000 Life Assurance Healthcare plan Hybrid working Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your More ❯
london, south east england, united kingdom Hybrid / WFH Options
Mentmore
in a mid-to-large enterprise environment. Strong knowledge of Entra ID, Azure, Teams, and Intune. Experience with PowerShell scripting and M365 security/compliance tools. Familiarity with ITIL practices and service management tools (e.g., ServiceNow). Broad expertise in on-premise and cloud-based infrastructure and security technologies. Understanding of cloud governance frameworks, including IAM, encryption, and compliance. Excellent … high levels of initiative, energy, and mobility. Strong stakeholder engagement and customer-focused management skills. Experience managing supplier relationships. Knowledge of working in multi-site environments. Experience working in ITIL environments, particularly Change, Incident, and Problem Management. More ❯
Telford, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it's important to More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it's important to More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
newport, midlands, united kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it's important to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it's important to More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
Worthing, east anglia, united kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯