in the given business area Oversee the Security Operations Centre (SOC) and manage threat detection, monitoring, and response Technical Skills & Experience Considerable experience of operating InformationTechnologyInformationLibrary (ITIL) and Cyber Security Incident Response Team (CSIRT) processes and standards. Extensive working knowledge of available technologies and defining appropriate strategies to create efficient and effective solutions and services Able to … delivery of complex systems. Qualifications Essential Qualifications Certified Information Systems Security Professional (CISSP) (or equivalent) qualified Degree level educated or with significant experience gained through similar role. Desirable Qualifications ITIL Practitioner About the Team At United Utilities, you will be part of a dynamic team committed to securing one of the UK’s most critical infrastructure organisations. If you thrive More ❯
in the given business area Oversee the Security Operations Centre (SOC) and manage threat detection, monitoring, and response Technical Skills & Experience Considerable experience of operating InformationTechnologyInformationLibrary (ITIL) and Cyber Security Incident Response Team (CSIRT) processes and standards. Extensive working knowledge of available technologies and defining appropriate strategies to create efficient and effective solutions and services Able to … delivery of complex systems Qualifications Essential Qualifications Certified Information Systems Security Professional (CISSP) (or equivalent) qualified Degree level educated or with significant experience gained through similar role Desirable Qualifications ITIL Practitioner We may not be able to offer sponsorship for this position. Vacancies can close prior to the close date should we receive high volumes of applications, we encourage you More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
this capability from the ground up Own the lifecycle of IT assets-from procurement to disposal Maintain and manage the CMDB (ServiceNow) Ensure compliance with software licensing Collaborate across ITIL practices (Service Desk, Change, Problem Management) Provide reports and insights on asset utilisation and cost optimisation Identify automation opportunities for real-time tracking What You'll Bring: Strong Understanding of … ITIL (v4 preferred) Deep familiarity with the Service Configuration Management and IT Asset Management (ITAM) practices. Understanding of how CMDBs (Configuration Management Databases) support incident, problem, change, and release management. Practical Experience Establishing or Overhauling CMDB/IT Asset Management system. You can distinguish between CI (Configuration Item) types, relationships, and levels of control. Tooling Expertise: Experience with ServiceNow, or More ❯
and the ability to work under pressure Skilled in using ticketing systems, diagnostic tools and standard office applications Ability to achieve or currently hold DV Security Clearance Understanding of ITIL framework is desirable Willingness to travel and engage directly with stakeholders across various UK locations This is a fantastic opportunity to make a significant impact within a highly respected defence … to apply now. Key words: Technical Service Manager, DV Clearance, MoD, Royal Navy, COMSAT, MILSAT, Defence Communications, Satellite Communications, Government Support, Secure Networks, Service Engineering, UK Defence, MoD IT, ITIL, Secure Infrastructure, Through-Life Support, CSCS4, NSSLGlobal, Field Service Engineering, Support Case Management Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and More ❯
and the ability to work under pressure Skilled in using ticketing systems, diagnostic tools and standard office applications Ability to achieve or currently hold DV Security Clearance Understanding of ITIL framework is desirable Willingness to travel and engage directly with stakeholders across various UK locations This is a fantastic opportunity to make a significant impact within a highly respected defence … to apply now. Key words: Technical Service Manager, DV Clearance, MoD, Royal Navy, COMSAT, MILSAT, Defence Communications, Satellite Communications, Government Support, Secure Networks, Service Engineering, UK Defence, MoD IT, ITIL, Secure Infrastructure, Through-Life Support, CSCS4, NSSLGlobal, Field Service Engineering, Support Case Management Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and More ❯
t hesitate to apply. What you'll bring: Experience of working in IT Delivery management in a complex, multi-supplier environment Excellent relationship development and management skills Understanding of ITIL Service Chain and Incident, Problem and Change processes Negotiation and conflict management skills Knowledge of SIAM, BS15000 Customer Relationship Management and IT applications and infrastructure Exposure to budget management is … desirable ITIL Service Management Certificate Qualified (or equivalent) As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive More ❯
resolution of incidents and service requests. Troubleshoot hardware, software, and network issues (Windows 10 & 11). Collaborate with 3rd line teams on escalated issues and project work. Contribute to ITIL-aligned processes (Problem, Change, Release Management). Mentor junior team members and support service improvement initiatives What We're Looking For: Strong troubleshooting skills across software, hardware, and networks. Experience … supporting Windows environments and enterprise applications. A confident communicator with a customer-first mindset. Familiarity with ITIL practices and a proactive, solutions-focused approach. What do you get? Salary up to £34,000 Clear path for career progression Supportive, collaborative team culture Send over your CV and I'll be in touch to discuss the role in more detail. Please More ❯
Technical Solution Architect 3 Month Contract London (Hybrid) £360/day (Outside IR35) Technical Solution Architect needed for a 3 Month Contract in West London (Hybrid). Start ASAP in July/August 2025. Working with a global IT Consultancy More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in InformationTechnology, Computer Science, or relevant experience. Relevant certifications in quality management (e.g. … ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. If you More ❯
work management and documentation tools such as Confluence, Jira, GitHub. Qualifications : Certified in Architecture frameworks desirable (i.e. TOGAF, Archimate) Certifications in the platform technology (i.e. Salesforce certified) Exposure to ITIL Framework and processes in corporate IT environment essential, certification in ITIL Framework desirable. More ❯
Technologies: ISTQB ITIL test environment JIRA Confluence Tempo Atlassian Documentum incident and problem management configuration management Release Management Are you a certified Configuration Manager looking for a new contract opportunity working in a fantastic team for a large European client? Please get in touch for further details. Essential experience required: Proven experience in Test environment management where environments were shared … and problems management activities related to test environments. Prepare and maintain the calendar of test releases and communicate it to IT operations teams. Participate in Continual Service Improvement (CSI) ITIL lifecycle phase. Produce reports on activities for management. Attend meetings for communications and resolve blocking points. Willingness to explain the change and release processes in place for the test environment More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
IT Service Continuity Lead Salary : Outside IR35: Competitive Day Rate + Home Based. Location : Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a competitive day rate and the flexibility … expertise in data backup strategies is required. Proven experience in IT Service Continuity, Disaster Recovery, and Business Continuity Planning Thorough knowledge of industry-specific standards such as ISO 20000, ITIL Strong understanding of BIA, and continuity strategy development Experience with continuity testing and failover exercises In-depth knowledge of IT systems including server infrastructure, cloud services, networking, and storage Expertise More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Robert Walters
IT Service Continuity Lead Salary: Outside IR35: Competitive Day Rate + Home Based. Location: Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a competitive day rate and the flexibility … expertise in data backup strategies is required. Proven experience in IT Service Continuity, Disaster Recovery, and Business Continuity Planning Thorough knowledge of industry-specific standards such as ISO 20000, ITIL Strong understanding of BIA, and continuity strategy development Experience with continuity testing and failover exercises In-depth knowledge of IT systems including server infrastructure, cloud services, networking, and storage Expertise More ❯
Employment Type: Contract, Work From Home
Rate: Outside IR35 Competitive Day Rate, Home Based
Business Analysis & Delivery Business Analyst who owns the specification documents and brings together the inputs from subject matter experts, users and architects. Gather, analyze, and document business and system requirements using techniques like workshops, interviews, and data analysis. Support solution More ❯