176 to 200 of 1,219 ITIL Jobs

have the chance to build or strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered and evolved in a More ❯

Contract Role Description: Role Summary/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. This role requires a More ❯

Familiarity with ServiceNow modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Script Includes, Custom Applications, Orchestration, Workflows, Service Catalog • Ability to perform code analysis and troubleshoot technical issues • ITIL Foundation certification • AWS cloud certifications • Knowledge of Agile methodologies • Experience with Jira and Confluence Top Skills - Must Haves: • ServiceNow • ITSM • CMDB • Development • JavaScript • Scripting • Change Management Top Skills' Details: • Automated More ❯

of work experience in IT and/or cybersecurity business analysis and project management Must have hands-on experience with data analytics and visualization tools. PowerBI is preferred. Active ITIL certification or Lean Six Sigma Black Belt is desired Active PMP certification is desired Expert knowledge of NIST SP 800-37 or NIST's Cybersecurity Framework is desired Must be More ❯

able to organise and manage their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may also have More ❯

/Services portfolios and go-to-market solution areas. Academic Qualifications and Certifications: Bachelor's degree in business or marketing or a related field. Certification and working knowledge of ITIL, Service Management and Integration preferred. Scaled Agile certification is desirable. Required Experience: Significantly vast experience in a similar leadership role, preferably gained within a global technology services organization. Significantly vast More ❯

Experience supporting Microsoft Dynamics 365 Sales CRM. Experience supporting Microsoft Business Central ERP or NAV. Experience supporting Microsoft SQL server. Experience working with PowerBI and Jet Reports. Experience of ITIL or typical IT service desk ticketing processes. Experience supporting Windows Active Directory. Experience supporting Windows operating systems. Additional factors Respect and adherence to confidentiality and critical matters Responsible for ensuring More ❯

Equation), Treasury, and finance systems. Familiarity with cloud technologies (AWS, Azure, Google Cloud) is a plus. Leadership skills, excellent communication, and interpersonal abilities. Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: Impact: Play a pivotal role in driving digital transformation and innovation in private banking. Growth: Opportunities for professional growth and development. Culture: Join a More ❯

UK sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPIs are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯

sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPI’s are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯

systems (e.g. Salesforce, Dynamics, or industry-specific platforms). Understanding of change control and systems governance processes. Experience with Microsoft Power Platform (e.g. Power Automate) or other workflow tools. ITIL Foundation or similar service management certification. Personal Qualities Professional, dependable, and organised. Strong ownership mentality — follows problems through to resolution. Calm under pressure and capable of prioritising workload effectively. Motivated More ❯

work effectively under pressure. Self-motivated, driven, and able to work under own initiative following 'intent' based leadership. Possessing a 'one-team-one-goal' working ethos. Qualifications & Certifications (Desirable) ITIL v4 Foundation or higher certification Bachelor’s degree Salesforce Associate certification More ❯

ServiceNow Certified Application Developer. 5+ years of experience with ServiceNow (SPM, ITSM, ITOM, HAM, SAM, HR modules). Proficiency in JavaScript, ServiceNow APIs, and web services. Strong understanding of ITIL principles. Proven experience with ServiceNow integrations. Excellent analytical, problem-solving, and communication skills. More ❯

understanding of networking concepts including VPN and certificate-based authentication. Relevant Microsoft Endpoint Administrator certification (or equivalent). Relevant certification in an endpoint management tool (e.g., SCCM). Desired: ITIL v4 certification. Advanced Microsoft Endpoint Management certification (or equivalent). Microsoft 365 Modern Desktop Administrator Associate certification (or equivalent). Experience with modern device provisioning and deployment (e.g., Autopilot, Zero More ❯

with the ability to navigate difficult and complex challenges. • Experience in coaching or mentoring other team members. Desirable Skills: • Experience within the Automotive, Engineering, or Manufacturing sectors. • Familiarity with ITIL or other IT service management frameworks. More ❯

with the ability to navigate difficult and complex challenges. • Experience in coaching or mentoring other team members. Desirable Skills: • Experience within the Automotive, Engineering, or Manufacturing sectors. • Familiarity with ITIL or other IT service management frameworks. More ❯

our business in developing our productivity tool offerings ensuring best practice is undertaken and guidelines are adhered too. Essential Skills Relevant experience in Service Desk support Working knowledge of ITIL framework Microsoft Windows 11 support and installation Microsoft Office and Office 365 skills Client patching and collection management using SCCM. Active Directory Strong documentation skills Ability to use remote control More ❯

in a commercial setting. Windows environments, Microsoft Office suite, and system management software Hardware support Knowledge of Incident, Change and Problem Management processes. Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several More ❯

in a commercial setting. Windows environments, Microsoft Office suite, and system management software Hardware support Knowledge of Incident, Change and Problem Management processes. Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several More ❯

in a commercial setting. Windows environments, Microsoft Office suite, and system management software Hardware support Knowledge of Incident, Change and Problem Management processes. Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several More ❯

Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIA A+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a small-business or hybrid role with varied responsibilities What’s on Offer? Competitive salary up to £35,000 Annual More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

with DISA Security Technical Implementation Guides (STIGs) • Proficient with Microsoft Office products, including Word, Outlook, Excel, PowerPoint, and Visio Desired Qualifications: • MA/MS • DoD TS/SCI clearance • ITIL Foundation V4 certification • Cisco Certified Network Professional (CCNP)-Voice/CCNP-Collaboration certification and Crestron Certified Programmer desired COMPETENCIES: Must be a team player willing to assist other team members More ❯

Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is desirable. Familiarity with ITIL or other service management frameworks is a plus. A proven track record of achieving targets would be advantageous A background in EdTech or Higher Education is desirable, but not essential More ❯