in other industries. - Able to demonstrate an ability to meet challenges head on and adapt. - Experience of writing and implementing policies and procedures. - Relevant ITIL qualifications - Ability to identify and progress improvement opportunities. - Excellent analytical skills - Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Experience working in a busy MSP environment Experience in configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so more »
Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
Kidlington, Shipton On Cherwell, Oxfordshire, United Kingdom
Mars Recruitment
under pressure Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: At least one years in a similar role ITIL foundation MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin more »
major incidents Strong analytical, problem-solving and communication skills. Ability to communicate technical updates to non-technical stakeholders. Maintain up-to-date knowledge of ITIL Understanding of Cloud Computing such as GCP, AWS, Azure, and their associated components. Experience in handling major incidents for Cloud Services Ability to remain calm more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »
Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification Benefits: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
Involved in all aspects of the support of the network infrastructure including build, patching, user support, data backup, and implementing changes, all following standard ITIL processes ABOUT YOU Experience supporting network infrastructure Experience with: Networking, Firewall configuration, Load balancers, Windows (Server and Desktop), Virtualisation (ESXi), Backup, Patching HOW WE CAN more »
depth knowledge and demonstrable technical skills in wired and wireless network infrastructure Knowledge/Qualifications Essential Understanding of Service Management Systems (Incident, Change, etc) ITIL v3 Foundation Qualification Proven time management skills Desirable Other recognised ICT qualification Other MCP qualifications Disclosure and Barring Service Check This post is subject to more »
Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA, or equivalent. Experience in cloud migration projects and hybrid cloud environments. Previous exposure to ITIL practices for IT service management. Why Join Us: Opportunity to work with cutting-edge technologies in a collaborative and supportive environment. Competitive salary and benefits more »
technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful more »
/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »
/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »
/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »
the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the more »
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Candour Solutions Limited
ESX, Horizon) Storage management and administration Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »
members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »
SASE. Bachelor's degree Computer Science/Engineering/Technology or equivalent experience is required CCIE/CCNP/CCDP certification, or equivalent, preferred. ITIL certification advantageous Highly collaborative along with independent critical thinking and creative problem-solving skills Highly organised and detail-oriented, with the ability to keep many more »
description and person specification Person Specification Qualifications Essential Educated to degree level or equivalent level of relevant experience working in a computer based discipline. ITIL Foundation qualification. Knowledge Essential Knowledge of health information exchange (HIE) and messaging standards e.g. HL7, FHIR Knowledge of information governance, technology and security best practice. more »
/Load Balancing; Secure Sockets Layer (SSL) Certificate Management; Traffic/Infrastructure Monitoring; System Accreditation and Authorization Desired Qualifications: Certified PMP (Active certification required) ITIL V3 Foundations certification Agile development methodologies Demonstrated current and significant relationships with NIH, HHS or comparable civil government executives and mid-level managers, particularly in more »
/Load Balancing; Secure Sockets Layer (SSL) Certificate Management; Traffic/Infrastructure Monitoring; System Accreditation and Authorization Desired Qualifications: Certified PMP (Active certification required) ITIL V3 Foundations certification Agile development methodologies Demonstrated current and significant relationships with NIH, HHS or comparable civil government executives and mid-level managers, particularly in more »
/Load Balancing; Secure Sockets Layer (SSL) Certificate Management; Traffic/Infrastructure Monitoring; System Accreditation and Authorization Desired Qualifications: Certified PMP (Active certification required) ITIL V3 Foundations certification Agile development methodologies Demonstrated current and significant relationships with NIH, HHS or comparable civil government executives and mid-level managers, particularly in more »
