176 to 200 of 753 ITIL Jobs

Experience: Experience in IT service operations, IT service delivery, ITSM, technology operations or a similar role. Strong understanding of service management principles, ideally including ITIL or equivalent practical experience. Experience improving operational processes in a growing or changing organisation. Strong stakeholder management skills, with the ability to build trust across ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

science or equivalent Certified PMP, Certified Scrum Master Microsoft Office Suite to Proficient level. Desired Trained or certified in Scaled Agile, DevOps methodologies Appropriate ITIL/PMI/PRINCE certification ...

science or equivalent Certified PMP, Certified Scrum Master Microsoft Office Suite to Proficient level. Desired Trained or certified in Scaled Agile, DevOps methodologies Appropriate ITIL/PMI/PRINCE certification ...

issue resolution. Desirable • Experience in a similar role such as Business Analyst, Systems Analyst, CRM Consultant, or Application Support Analyst. • Familiarity with Agile or ITIL methodologies. ...

Word, Excel, SharePoint, and OneDrive. An interest in IT support, cybersecurity, cloud services, and Microsoft technologies. Working towards, or willing to work towards, Microsoft, ITIL, or other relevant IT qualifications. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...

enterprise systems and cloud platforms Confident in client-facing advisory roles within complex environments Nice to have: Certified Technical Architect (or working towards it) ITIL v4 certification Cloud migration experience GenAI/AI-enabled ServiceNow experience Eligibility for SC clearance This is a senior-level opportunity for someone operating ...

regional sensitivity issues. * Familiarity with cloud services and managing incidents in a cloud-based environment. * The post-holder should be qualified to minimum of ITIL Foundation (v4) level. Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment ...

Oracle Partitioning * Exposure to Oracle RAC, Oracle RMAN, Oracle Data Guard * Knowledge of Oracle Weblogic, Oracle Service Bus, or other Application Server technology. * ITIL Foundation Skills: Communication Oracle Oracle DBMS SQLite Stakeholder management SC + NPPV3 Cleared Oracle PL/SQL and DBA Support Specialist - 12 months+ ...

lifecycles Experience coordinating stakeholders across technical and business teams Experience managing defects, risks, dependencies, and release readiness Comfortable working within Agile and/or ITIL environments Strong organisational and communication skills Experience coordinating projects, workstreams, or technology delivery initiatives Experience working with external suppliers, vendors, or systems integration partners Ability ...

environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your competencies Experience in a Service Desk or Helpdesk environment Working knowledge of ITIL Incident Management and Request Fulfilment Excellent communication and customer service skills Basic technical knowledge of electronic security systems Understanding of windows opperating systems Technical knowledge ...

knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. - Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. - Understanding of release management tools, version control systems, and CI/CD pipelines. ...

SaaS or B2B software support. Familiarity with tools such as Zendesk, Freshdesk, Jira Service Management or Intercom. Understanding of SLAs, ticketing workflows or ITIL-aligned support practices. Basic knowledge of APIs, integrations, SSO, SharePoint administration or application logs. Exposure to SQL or data-led investigation. Experience in proptech, hospitality tech ...

products – Word, Excel, PowerPoint and Outlook A thorough understanding of legal software and technologies Audio/Video conference knowledge desirable Experience with ServiceNow desirable ITIL Foundation qualification desirable, or equivalent experience Customer-focused with a flexible attitude Excellent communication skills Good understanding of a high pressured, professional services environment Able ...

experience Strong customer-facing and stakeholder management skills Experience handling escalations and service improvement initiatives Good understanding of Microsoft cloud and modern workplace technologies ITIL knowledge or service management experience desirable Essential Requirements Eligible for SC Clearance Full UK Driving Licence Able to work from the Bristol office 5 days ...

proactive approach with a willingness to learn Strong troubleshooting and problem-solving abilities Desirable Skills Active Directory or Exchange Online SharePoint or OneDrive ITIL awareness Microsoft 365 Defender exposure What's on Offer? Hybrid working (Bath office) Initial 3-month contract with an immediate start Opportunity to gain experience within ...

undertaking user administration and access related tasks. Key Skills and Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical ...

time pressure Sound understanding of financial budgeting and accounting DESIRABLE Government Commercial Contract Management Foundation level accreditation CIPS membership through qualification or working towards ITIL Service Management Foundation Certificate Agile or Project Management qualification BENEFITS Flexible and hybrid working options Civil Service Pension with an employer contribution of 28.97% Generous ...

time pressure Sound understanding of financial budgeting and accounting DESIRABLE Government Commercial Contract Management Foundation level accreditation CIPS membership through qualification or working towards ITIL Service Management Foundation Certificate Agile or Project Management qualification BENEFITS Flexible and hybrid working options Civil Service Pension with an employer contribution of 28.97% Generous ...

time pressure Sound understanding of financial budgeting and accounting DESIRABLE Government Commercial Contract Management Foundation level accreditation CIPS membership through qualification or working towards ITIL Service Management Foundation Certificate Agile or Project Management qualification BENEFITS Flexible and hybrid working options Civil Service Pension with an employer contribution of 28.97% Generous ...

time pressure Sound understanding of financial budgeting and accounting DESIRABLE Government Commercial Contract Management Foundation level accreditation CIPS membership through qualification or working towards ITIL Service Management Foundation Certificate Agile or Project Management qualification BENEFITS Flexible and hybrid working options Civil Service Pension with an employer contribution of 28.97% Generous ...

strategies. About You We are looking for someone who has: Proven experience of leading application management or enterprise systems teams. A strong understanding of ITIL, DevOps, and Agile methodologies. Familiarity with SFIA framework and digital transformation principles. Excellent leadership, communication, and stakeholder management skills. Proven strategic thinking and decision-making ...

virtual desktop infrastructure (VDI), and SaaS application administration. Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems. Knowledge of ITIL service management principles. Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users. Preferred Certifications: CompTIA A+, Network+, Security+ … ITIL Foundation, Microsoft Fundamentals, AZ-900, or equivalent. Experience supporting financial services, hedge funds, legal firms, or highly regulated industries preferred. Preferred Qualifications & Development Potential Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience. 1–3 years of experience in a Service Desk, Help Desk ...

Degree in an IT-related discipline or equivalent demonstrable experience Microsoft certifications (e.g. Endpoint Administrator, MECM, Intune) Evidence of ongoing Continuous Professional Development (CPD) ITIL Foundation certification (or equivalent knowledge) Desirable Project Management certification (PRINCE2, Agile, SCRUM) Relevant virtualisation/EUC qualifications (e.g. Citrix, VMware Horizon, AVD) Leadership or management … multi-vendor environments Strong PowerShell scripting experience for automation and administration Experience using IT Service Management systems (e.g. Fresh Service, ServiceNow) Experience working within ITIL frameworks (incident, problem, change management) Desirable Experience working in an NHS or regulated healthcare environment Experience implementing Autopilot and modern device provisioning Experience migrating from ...