within a GBS or shared services, environment; including 2-5 years in a leadership role managing suppliers. Bachelor's or master's in a relevant field. Strong knowledge of ITIL, service governance and performance management Skilled at building business relationships and supporting business strategies. Customer-focused approach to planning and delivery. Advanced analytical and problem-solving skills, with knowledge of More ❯
with external customers. Education/Qualifications May have or be working towards one of the following qualifications: MCITP Server or Enterprise Administrator qualification. MCSD: Azure (Highly Desirable) MCSA: Office365. ITIL Foundation. Personal Qualities and Competences Customer Service. Quality Focus. Research & Evaluation. Problem Solving. Attention to detail. Decision Making. Benefits By joining our team at T-Tech, you'll enjoy a More ❯
Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯
Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯
Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯
Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯
functions within the business to help identify issues and requirements with a view to continued service improvement Visit client sites frequently as required. Technology Requirements: Experience working on an ITIL based Service Desk Excellent troubleshooting skills of standard Microsoft Office suites Windows Server 2008 & 2012 administration experience. Experience troubleshooting network issues (DNS, DHCP, NAT, Subnetting) Working knowledge and administration of More ❯
functions within the business to help identify issues and requirements with a view to continued service improvement Visit client sites frequently as required. Technology Requirements: Experience working on an ITIL based Service Desk Excellent troubleshooting skills of standard Microsoft Office suites Windows Server 2008 & 2012 administration experience. Experience troubleshooting network issues (DNS, DHCP, NAT, Subnetting) Working knowledge and administration of More ❯
IT skills around Excel, word and Modern Workplace applications Key Technical Skills Familiarity with remote support tools and ticket management systems, such as Halo, Zendesk or ServiceNow. Understanding of ITIL processes or similar frameworks to enhance service delivery. At least two years of experience in a customer-facing technical support role. So, who are we? The HBP Group is the More ❯
networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment More ❯
or automated solutions for system administration. Skills, Experience & Behaviours: Strong knowledge of Microsoft 365/Azure and Active Directory administration . Experience with VMware , SAN storage , SQL Server , and ITIL best practices . Proficiency in endpoint security , ideally with SentinelOne or similar tools. Experience managing third-party service providers. Excellent troubleshooting and customer service skills. Experience supporting Momentus (Ungerboeck) or More ❯
networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment More ❯
Desirable • Experience in independent schools. • Experience managing Microsoft 365, Azure AD, Google Workspace. • Familiarity with MIS (iSAMS, Arbor) and VLEs (Firefly, Google Classroom). • Professional IT qualifications (CompTIA, MCSE, ITIL, PRINCE2). • Teaching qualification or experience supporting teaching staff. • Knowledge of e-safety, digital citizenship, and safeguarding online. Personal Attributes • Strategic thinker with operational focus. • Confident communicator and relationship builder. More ❯
Desirable • Experience in independent schools. • Experience managing Microsoft 365, Azure AD, Google Workspace. • Familiarity with MIS (iSAMS, Arbor) and VLEs (Firefly, Google Classroom). • Professional IT qualifications (CompTIA, MCSE, ITIL, PRINCE2). • Teaching qualification or experience supporting teaching staff. • Knowledge of e-safety, digital citizenship, and safeguarding online. Personal Attributes • Strategic thinker with operational focus. • Confident communicator and relationship builder. More ❯
IT skills around Excel, word and Modern Workplace applications Key Technical Skills Familiarity with remote support tools and ticket management systems, such as Halo, Zendesk or ServiceNow. Understanding of ITIL processes or similar frameworks to enhance service delivery. At least two years of experience in a customer-facing technical support role. So, who are we? The HBP Group is the More ❯
South West, England, United Kingdom Hybrid / WFH Options
IT Works Recruitment LTD
upgrades or implementation projects . Experience with Crystal Reports , Power BI , or similar reporting tools. Knowledge of IFS Data Migration tools or IFS Connect . Awareness of Agile or ITIL methodologies. Education Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline , or equivalent practical experience. What We Offer Opportunity to grow within a global ERP team More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
GCP. Proven ability to operate as a Technical Design Authority and influence key stakeholders. Desirable Skills Experience with cloud migration projects. Exposure to GenAI or AI-powered ServiceNow solutions. ITIL v4 certification or equivalent. Ability to obtain SC clearance (or already cleared). What's on Offer Competitive salary between £80,000 and £95,000 . Access to world-class More ❯
Windows 7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills & Qualifications ITIL Foundation certification. SCCM knowledge and practical experience. Additional Information The role requires visiting a nuclear licensed site Benefits include a workplace pension, flexible benefits (life insurance, health cashback, holiday insurance More ❯
focus on client satisfaction and cost efficiency. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive, solutions-oriented approach to managing More ❯
mail/web filtering (Clearswift, Fortinet) Proficiency with monitoring platforms such as SolarWinds and Azure Monitor Excellent analytical skills and ability to create comprehensive design documentation Experience working with ITIL frameworks Collaborative mindset with strong vendor relationship management skills Ability to work effectively across technical and non-technical teams Comfortable with occasional data centre work and complex security implementation projects More ❯
mail/web filtering (Clearswift, Fortinet) Proficiency with monitoring platforms such as SolarWinds and Azure Monitor Excellent analytical skills and ability to create comprehensive design documentation Experience working with ITIL frameworks Collaborative mindset with strong vendor relationship management skills Ability to work effectively across technical and non-technical teams Comfortable with occasional data centre work and complex security implementation projects More ❯
management skills. Proficiency in standard PMO tools (e.g., MS Project, Excel, SharePoint, PowerPoint, or equivalent). Desirable Skills Understanding of MOD acquisition or in-service support environments. Familiarity with ITIL or related service management frameworks. Experience working in a hybrid PMO/Service Support function. Ability to adapt to evolving delivery models and priorities within complex, multi-stakeholder settings. Reasonable More ❯
Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for rapid resolution. Follow ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows More ❯
service delivery teams , both internally and via partners Strong communication, client relationship management, and negotiation skills Ability to meet strict deadlines while maintaining service quality and compliance Familiarity with ITIL V3/V4 Framework and the full service lifecycle Project Management experience and qualifications (PRINCE2, APM or equivalent) desirable Ability to leverage data analytics to drive service improvements and client More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯