701 to 725 of 2,515 ITIL Jobs

service desk operations, call center, and deskside support. 3+ years of experience managing technical personnel. 2+ years of experience with ServiceNow platform and Microsoft 365 (M365) products. Desired Qualifications: ITIL v3 or later certification. Job ID 0 Work Type On-Site Company Description Work Where it Matters Suvi, an Akima company, is not just another federal mission services contractor. As More ❯

IAT II Certification (e.g. CompTIA Security+) Willingness to learn new skills and new technologies. Desired: Degree in Science, Technology, or Engineering Familiarity with IC ITE services and classified environments ITIL 4 Foundation Certification - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member More ❯

and manage key artefacts and processes, SDP's, Resource Models & ELS SKILLS Must have Bachelor's degree in information technology, Computer Science, or a related field. Strong understanding of ITIL and service management principles. Proficiency in service design tools and methodologies. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving abilities. More ❯

paid time off, tuition reimbursement program and much more. OBXtek pairs lessons learned across disciplines with best practices and industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine. OBXtek is an Equal Opportunity Employer and does not discriminate More ❯

solving, with the ability to work effectively under pressure. - Proven project management skills and experience working with suppliers and customers. - Ideally, qualifications in IS-related subjects and familiarity with ITIL principles. As an IT Site Manager , you'll play a pivotal role in ensuring the company's IT infrastructure supports its operations and growth. This company is a European leader More ❯

solving, with the ability to work effectively under pressure. - Proven project management skills and experience working with suppliers and customers. - Ideally, qualifications in IS-related subjects and familiarity with ITIL principles. As an **IT Site Manager**, you'll play a pivotal role in ensuring the company's IT infrastructure supports its operations and growth. This company is a European leader More ❯

and analysis tools Excellent problem-solving and analytical skills Strong communication and leadership abilities Desired: Certifications such as JNCIA, JNCIP, CCNA, CCNP, or similar are highly preferred Familiarity with ITIL framework and service management best practices This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently More ❯

to monitor progress. Desired An active Project Management Institute (PMI) Project Management Professional or Program Management Professional. An active Agile methodology certification (i.e. CSM or SAFe). An active ITIL certification. Experience in architecting, developing, and implementing enterprise business solutions utilizing Scaled Agile methodologies to include sprint planning, sprint reviews, and retrospectives. More ❯

Assurance Certifications consistent with the 8570 IAT Level III AWS and/or Azure certifications are highly desired Professional certification in Cisco/Juniper, Red Hat, and/or ITIL is desired EEO Statement: (Standard) We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive More ❯

level objectives (99.95 % availability). Delivery & Execution Direct multiple, concurrent project work streams covering architecture, engineering, testing, security accreditation, and transition to operations. Ensure all deliverables meet DHS SELC, ITIL v4, and PMBOK standards. Oversee Tier 3/Tier 4 escalation processes, change management (ServiceNow), and root cause analysis. Team & Stakeholder Management Lead, mentor, and performance manage a cross functional … supporting DHS large campus networks Demonstrated success leading DHS network modernization or cloud migration initiatives. Experience managing federal government contracts (> $50 M). Certifications Active certifications required: PMP, CCNP, ITIL v4, CISSP, Certified Scrum Master (CSM) Security Clearance U.S. Citizen with ability to obtain DHS Public Trust/Full Scope BI. Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes More ❯

Experience with Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact-and you want to grow within a company that values More ❯

to 8 years with MS/MA or 3 to 5 years with PhD. Required Certifications: DoD 8570.1-M IAT Level III certification (i.e., CASP). Desired Certifications: ITIL Foundations certification. Required Skills: Working knowledge of SharePoint metadata, application data fields, Active Directory, Exchange, Databases, and other systems and services. Understanding of both physical and virtual infrastructure hosting one or More ❯

projects in the queue. Very hands on leader with successful record for delivering IT projects within the DoD environment. The IT Project Manager shall have a strong understanding of ITIL best practices and the use of Microsoft Project to drive project initiatives to completion. Ability to work in a fast-paced environment and communicate effectively with other team members. As More ❯

Providing 2nd line technical support to 800+ users, answering support queries via phone, email and face-to-face while maintaining a high degree of customer service in line with ITIL best practices Provide escalation support to the 1st line support team Work with additional Technology teams to triage and resolve system and product related tickets Logging calls into our ticket More ❯

and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT support More ❯

and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT support More ❯

experience in ServiceNow related jobs. Required Degree/Certifications : Bachelor's or Master's degree from an accredited institution in management, business, finance, economics, science, technology, engineering, or mathematics. ITIL Foundation certification Project Management Professional (PMP) certification or ten years equivalent experience. Required Experience & Expertise in the following areas : Demonstrated experience with ServiceNow implementations in a self-hosted, disconnected, multi More ❯

management, and critical thinking skills Willingness to learn new skills and new technologies. Desired: Degree in Engineering, Technology, Mathematics, or Science Familiarity with IC ITE services and classified environments ITIL 4 Foundation - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you More ❯

database administration, virtualization, and LINUX, enriching the breadth of expertise Proficiency in IT service management methodologies, demonstrated by a deep understanding of the principles, practices, and processes encapsulated in ITIL frameworks Preferred experience operating within CMMI Level 3 (or higher) environments, showcasing an aptitude for thriving in structured, quality-focused organizational settings Engages with stakeholders to meticulously grasp precise system More ❯

and work flexible hours when needed Full UK driving licence DESIRABLE (but not essential) Awareness of Microsoft 365 and Teams Certifications in Technology or Business Management PRINCE2 Foundation or ITIL qualifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands-on experience in IT transformation projects Develop skills that can lead to roles in Project More ❯

Cloud hosting environments DoD IAT Level II Certification Familiarity/Experience with: Splunk Security Information and Event Management (SIEM) tool ServiceNow Platform Adobe Experience Manager Desired Certifications: ServiceNow Certifications, ITIL Foundations, COMPTIA Certifications, PMP, DoD IAT Level II Certification Please submit your resume with salary requirement to Principals only: NO 3rd PARTY, no employment agencies. No telephone calls please. CyberData More ❯

assurance principles, and methodologies Experience with building custom applications and platform integrations Certifications desired: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM) ServiceNow Application Developer ITIL Foundation Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous Excellent written and verbal communication skills Strong customer service focus and ability to present More ❯

MFA solutions Hands-on/direct experience integrating web, single-page, applications through API endpoints, API services for machine-to-machine authentication Related certifications (e.g., Security Plus, CISSP, CCSP, ITIL Foundations, CE+) Experience working in Agile, knowledge of Jira, Jira Align, Miro, and related tools and principles Experience as a change management practitioner using industry best practices and ServiceNow tooling More ❯

or PMO functions. Proven leadership ability managing teams and cross-functional engagement. Desirable: Previous experience in an ERP rollout. Knowledge of Azure licensing and Microsoft enterprise agreements. Understanding of ITIL frameworks and service transition. Experience working across global or multi-region governance structures. Key Competencies Excellent communication and stakeholder engagement skills Detail-oriented with a focus on compliance and documentation More ❯

required. • The Technical PM must be equipped with proven experience and skillsets. Preferred Skills/Experience: • Master's degree in Cybersecurity, Computer Science, Computer Information Systems, or Information Technology • ITIL 4 Foundation certification Required Clearance: • This position requires a Top Secret (TS) clearance based on the possible interaction with classified information. There may also be a TS with SCI (Sensitive More ❯