701 to 725 of 1,235 ITIL Jobs

Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a More ❯

IT systems support. Specific technical and functional knowledge of Swift and associated Payment systems. Some technical knowledge of any of the other systems above is desirable. Solid experience of ITIL incident, problem and change management functions. Demonstrable experience of mentoring junior team members or leadership. Technical and functional knowledge of the following Treasury IT systems: Bottomline GTX (GT Exchange) Bottomline More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯

and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

opportunity for an experienced Major Incident and Problem Manager to join the business.This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability.Salary is going to be in the region of £40- 60k depending on experience within similar roles. The Role:Manage high-priority and major incidents through to resolution.Assess More ❯

Netcool, AppDynamics, HP Ops Manager) 3+ years in incident management tools (e.g., ServiceNow, BMC Remedy) 3+ years in MoM (Manager of Manager) monitoring environments 3+ years of experience with ITIL frameworks (incident, change, problem, RCA) 2+ years of hands-on troubleshooting distributed systems Strong written and verbal communication; able to brief leadership and document outcomes Bachelor's degree or 7+ More ❯

complex environments Strong understanding of finance and procurement processes Excellent stakeholder management and communication skills Ability to lead cross-functional teams and third-party vendors Relevant certifications (e.g. PMP, ITIL, Agile) are desirable Experience of delivering similar projects in a manufacturing, construction, engineering or related industry. This is a fantastic opportunity for a confident and capable IT Project Manager to More ❯

and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning More ❯

Advanced SQL skills with experience in large-scale environments Proven track record with lineage, documentation, and governance (Unity Catalogue, Purview) Experience implementing data quality and observability controls Familiarity with ITIL change and incident management Hands-on experience enabling AI/ML in a data platform Strong ETL/ELT engineering skills Desirable Experience with Python and related tooling Understanding of More ❯

and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning More ❯

Advanced SQL skills with experience in large-scale environments Proven track record with lineage, documentation, and governance (Unity Catalogue, Purview) Experience implementing data quality and observability controls Familiarity with ITIL change and incident management Hands-on experience enabling AI/ML in a data platform Strong ETL/ELT engineering skills Desirable Experience with Python and related tooling Understanding of More ❯

About You Were looking for someone who: Has proven experience in IT Management, IT Support, and Project Delivery. Possesses strong knowledge of Microsoft technologies and structured IT service management (ITIL preferred). Brings a proactive, problem-solving approach, with the ability to adapt to change. Has experience leading and developing teams. Holds a full UK driving licence and is willing More ❯

You We’re looking for someone who: Has proven experience in IT Management, IT Support, and Project Delivery. Possesses strong knowledge of Microsoft technologies and structured IT service management (ITIL preferred). Brings a proactive, problem-solving approach, with the ability to adapt to change. Has experience leading and developing teams. Holds a full UK driving licence and is willing More ❯

or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g., ITIL, PMP, CISSP) are advantageous. Ready to lead and innovate in a high-impact role? Apply now and take the next step in your IT leadership career. More ❯

or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g., ITIL, PMP, CISSP) are advantageous. Ready to lead and innovate in a high-impact role? Apply now and take the next step in your IT leadership career. More ❯

Trust Clearance -Must live a commutable distance of the client site in Alexandria, VA. Preferred Qualifications: -Experience managing call center and supporting staff in a high customer satisfaction environment ITIL v4 Foundation certification More ❯

second-line technical expertise to end users and ICT colleagues Deliver excellent customer services using telephone, face to face, email, video, and instant messaging Work within agreed ISO/ITIL/Service Desk Institute management processes including Service Level, Incident, Problem, Change, Capacity, Configuration and Release management Procure ICT hardware, software and services whilst ensuring software licensing compliance Create high More ❯

consultancy work. Excellent stakeholder management and communication skills, with ability to influence at all levels. Degree or equivalent in IT, Engineering, Business, or related field. Professional certifications (e.g., TOGAF, ITIL, PRINCE2, MSP) preferred. Desirable Experience working with Defence suppliers and system integrators. DV Clearance (or willingness to undergo). Experience in Agile/Lean methodologies and delivering digital innovation in More ❯

levels of coverage. Defect management and risk management across projects. Leading and mentoring a team of deployed test engineers. Test reporting , including monthly service outcome reports. Experience with ITSM, ITIL, and ServiceNow would be useful Implementing test automation (desirable but not essential). They are looking for an experience Test Manager, ideally with consultancy or defence sector experience and a More ❯

in the management of the overall project timeline and support the adoption of the new system. Other duties as assigned. Qualifications: 10+ years of experience with Service Management/ITIL/ServiceNow and IT communications technologies. Needed Skills: ServiceNow, Twilio, 3rd party communications technologies, (Pager Duty, Status Page, etc.), Continuous Integration/Continuous Delivery (CI/CD) Tools Responsibilities: The More ❯

lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning stakeholders across the business. Manage budgets of around £500k and a small team of More ❯

lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning stakeholders across the business. Manage budgets of around £500k and a small team of More ❯