76 to 100 of 695 ITIL Jobs

using supporting tools such as Jira. Database technologies: Familiarity with database and data platforms such as Elasticsearch and MongoDB. Service management: An understanding of ITIL terminology and operational service management principles. Problem-solving: Strong analytical skills, with the ability to investigate root causes and implement sustainable technical improvements. Desirable Skills ...

networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi and VPN. Basic understanding of Windows Server and file and print services. Familiarity with ITIL processes, incident management, SLAs and ITSM tools such as ServiceNow. Excellent communication and customer service skills, with confidence supporting senior and VIP users. Must hold ...

ability to isolate local connectivity issues Experience supporting collaboration and meeting-room technologies, including Microsoft Teams and audio-visual peripherals Practical knowledge of ITIL-aligned incident, request, problem and change management processes Experience using an IT service management platform (ServiceNow preferred) and maintaining accurate ticket, asset and knowledge records Benefits ...

SharePoint Online and OneDrive administration. Azure Automation and Logic Apps. Microsoft Power Platform. Zero Trust security initiatives. Global or multi-tenant Microsoft 365 environments. ITIL service management and Agile delivery. M365 Messaging & Collaboration SME Due to the volume of applications received for positions, it will not be possible to respond ...

experience as a Service Delivery Manager within a complex organisation Strong experience managing outsourced, multi-supplier services within a SIAM model. Excellent knowledge of ITIL 4 practices, including Service Level Management, Supplier Management, Incident, Problem and Change Management. Strong understanding of modern IT environments including: Microsoft Azure and hybrid cloud ...

also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

500. Infrastructure as Code with Bicep or Terraform. FinOps and cloud financial management. Experience in an ITIL service management environment. ...

systems and network infrastructure. Good understanding of networking principles, security and patch management. Experience using IT ticketing systems and service management tools. Familiarity with ITIL practices would be beneficial. Knowledge of 3CX VoIP systems would be an advantage. Excellent communication, customer service and problem-solving skills. A proactive approach, with ...

manage multiple priorities in a fast-paced environment Experience working with IT service management tools such as TOPdesk or similar is advantageous Knowledge of ITIL principles or service desk best practices is desirable GCSE Maths and English (Grade C/4 or above) or equivalent qualification/experience Strong teamwork ...

Experience leading teams within a Network Operations Centre, Service Operations Centre or similar 24/7 function. Experience delivering staff training, coaching and development. ITIL Service Management certification or equivalent experience. Experience working with enterprise network monitoring and incident management platforms. Why Join? This is an opportunity to take ...

Experience with SQL Server security, Active Directory integration and access management. Good knowledge of Windows Server, Active Directory and SQL connectivity. Experience working within ITIL-based incident, problem and change management processes. Excellent troubleshooting, communication and stakeholder management skills. Desirable Experience SSIS, SSRS and SSAS. CyberArk or other privileged access ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

sessions Demonstrated experience of operationalising SaaS solutions to deliver tangible business benefits Preferred Qualifications Background in Professional Services, Solution Consulting, or Enterprise Architect roles ITIL certification (Foundation or higher) or equivalent IT governance framework knowledge Experience at a SaaS company in customer success, implementation, or post-sales engineering Experience leading ...

improvements. Ability to build effective relationships with colleagues, customers, and suppliers. Experience coaching, mentoring, or developing team members. Excellent communication and organisational skills. Qualifications ITIL Foundation qualification. GCSE English and Maths (or equivalent). Full UK driving licence. Why join RBH? This is a fantastic opportunity to make a genuine ...

organisation, prioritisation and problem-solving skills. Strong communication skills and a customer-focused approach. Confidence managing escalations and working with stakeholders at all levels. ITIL Foundation or equivalent practical experience would be beneficial The salary for this role is paying up to £60,000 plus benefits and is offered with ...

user support experience. Active Directory user account management. Experience supporting hardware, laptops, desktops and peripherals. Strong customer service and communication skills. Experience working within ITIL or structured service management environments. Previous NHS experience is highly desirable. Personal Attributes Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. ...

supporting Microsoft 365 and Azure hosted services. Practical experience administering Intune, deploying applications and managing users and access through Active Directory and Entra ID. ITIL v3 and above would be advantageous but not essential. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

Skills Palo Alto Firewalls and GlobalProtect. Cisco Switching and Cisco ISE. Citrix/NetScaler. Azure AI Foundry, Power Platform or Power BI/Fabric. ITIL, Microsoft Azure/M365 certifications, CCNA or relevant degree. Location: London (hybrid - 4 days on site per week) This is the chance to join ...

customer Possess excellent customer communication skills Have experience of producing and updating technical documentation to a high standard Be experienced working within ITIL framework particularly around change control What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make ...

Privilege Management. • Tier 0 administration and privileged access models. • CrowdStrike, Zscaler and security platform integrations. • Experience in highly regulated or secure environments. • Knowledge of ITIL operational support models. • Experience supporting large-scale enterprise identity programmes. Security clearance Appointment requires Security Check (SC) clearance. For this vacancy, applicants must have resided ...

Azure, on-premises and hybrid environments. The Senior Cloud Infrastructure Engineer will diagnose complex incidents, identify root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical ...

Azure or GCP. Experience with containerisation technologies including Docker and Kubernetes. Knowledge of CI/CD pipelines and modern software delivery practices. Experience implementing ITIL or similar operational frameworks. Strong understanding of Role-Based Access Control (RBAC), governance and compliance requirements. Experience managing cloud infrastructure costs, forecasting and budget optimisation. ...

/external stakeholder and keeping them in mind when taking actions or making decisions. Qualifications Essential Educated to degree level or equivalent experience Desirable ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

analyses, develops, documents and implements changes based on requests for change. Qualifications Essential A postgraduate diploma/degree or equivalent level of experience Desirable ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Interpersonal Skills Essential Excellent communication skills with the ability to communicate clearly and effectively with others ...

Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives. A strong understanding of data management, information security and application governance. Knowledge of ITIL principles and service management practices. Experience using technology and AI to drive business improvement and innovation. Desirable Project, Change Management or Lean qualification. People management ...