76 to 100 of 733 ITIL Jobs

working with ETL processes and Data Lake architectures Knowledge of AWS Core Services, RDS and analytics tooling Desirable Certifications: AWS Certified Data Analytics - Specialty ITIL Foundation Certification This is an excellent opportunity for a Business Analyst looking to contribute to large-scale transformation and operational improvement programmes within a collaborative ...

working with ETL processes and Data Lake architectures Knowledge of AWS Core Services, RDS and analytics tooling Desirable Certifications: AWS Certified Data Analytics - Specialty ITIL Foundation Certification This is an excellent opportunity for a Business Analyst looking to contribute to large-scale transformation and operational improvement programmes within a collaborative ...

working with ETL processes and Data Lake architectures Knowledge of AWS Core Services, RDS and analytics tooling Desirable Certifications: AWS Certified Data Analytics - Specialty ITIL Foundation Certification This is an excellent opportunity for a Business Analyst looking to contribute to large-scale transformation and operational improvement programmes within a collaborative ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

desk to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. ...

service in line with ITSM best practices. Log, manage, and progress incidents and service requests accurately within the ITSM tool, taking ownership through agreed ITIL processes and working towards SLA targets. Contribute to team performance and quality standards, ensuring support is available during operational hours and escalating issues appropriately. Maintain ...

leadership and team management skills. Strong problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Certifications Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us Play a pivotal role in driving the bank’s digital transformation and innovation in private banking. Opportunity for professional ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will ...

deployments Skills & Experience Proven experience in a 2nd line IT support role Strong knowledge of Windows OS, Microsoft 365, and networking fundamentals Familiarity with ITIL processes and ticketing systems Knowledge of engineering software (Autodesk products, etc.) Excellent communication and problem-solving skills Ability to work independently and as part ...

undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). ...

Delivery Management, ITSM, or similar roles in SaaS/enterprise tech Strong B2B relationship management experience, ideally in fintech or financial services Knowledge of ITIL and service level management (certification preferred) Experience supporting live customers and driving service improvements Skilled in incident/problem management and coordinating technical teams Strong ...

mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply ...

investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable Certifications: Project Management Professional (PMP) ITIL Foundation Certification This is an excellent opportunity for a Project Manager looking to work on large-scale Hybrid Cloud and Data programmes within a collaborative ...

investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable Certifications: Project Management Professional (PMP) ITIL Foundation Certification This is an excellent opportunity for a Project Manager looking to work on large-scale Hybrid Cloud and Data programmes within a collaborative ...

investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable Certifications: Project Management Professional (PMP) ITIL Foundation Certification This is an excellent opportunity for a Project Manager looking to work on large-scale Hybrid Cloud and Data programmes within a collaborative ...

monitoring, alerting, incident management, change/release management). Experience creating service documentation such as runbooks, support models, SLAs/OLAs, and operational dashboards. ITIL Foundation (or equivalent practical experience in service management and continuous improvement). Previous experience with batch data processing systems. Impact You'll Make: What ...

understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Desirable Qualification or Working knowledge of ITIL v3 concepts Additional Criteria Essential I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited ...

level agreements, Asset management etc)* Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks* Technical IT (security, transaction processing, user interface, data management, Operating Systems Services)* Ability to design innovative solutions whilst adhering to strong security constraints.* Experience ...

Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able ...

Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able ...

workload management skills Ability to work both independently and collaboratively within a wider IT team Desirable Experience Relevant certifications such as MCP, CompTIA Network+, ITIL Foundation, or similar Experience with cloud technologies including Entra, Microsoft 365, and Exchange Exposure to scripting or automation tools such as PowerShell Understanding ...

updates. For further details please refer to enclosed Job Description. Person Specification Qualifications Desirable Formal IT qualification (e.g. HND in IT, Microsoft Specialist). ITIL Foundation Certificate. Experience Essential Demonstrable communications and customer services skills in a workplace environment. Working knowledge of Information Technology products. Experience ...

driven and RESTful architectures. Knowledge of modern security principles including OAuth2 and JWT. Awareness of Microsoft 365 Copilot, AI Agents, and Azure AI technologies. ITIL v3 or v4 Foundation certification. Personal Attributes Positive and proactive approach with a strong problem-solving mindset. Self-motivated and able to work independently. Strong ...

performance - including helpdesk management Experience delivering IT service transition, transformation and supplier management Strong knowledge of IT service management frameworks and best practice (e.g. ITIL) Experience developing and delivering IT and digital strategy Proven ability to manage IT budgets, procurement and contracts Strong understanding of cybersecurity, compliance and IT governance ...

detail Clear and professional communication skills Confident using Microsoft 365 (Excel, SharePoint, Teams) Experience using ServiceNow or a similar ITSM platform Desirable Knowledge of ITIL processes (Incident, Problem, Change) Understanding of IT infrastructure (networks, servers) Experience working in a managed service or service desk environment Ability to analyse service metrics ...