601 to 625 of 663 Service Delivery Jobs

UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure … tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we’re looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration ...

global digital services firm in Greater London is seeking a Principal Consultant - ServiceNow SIAM Program Lead to orchestrate and optimize IT service delivery. The ideal candidate must possess over 10 years of experience in IT Service Management and strong ITIL expertise. Responsibilities include managing stakeholders, delivering SIAM services ...

Team, supporting a range of MSP clients. The successful candidate will diagnose and resolve IT issues, manage incident queues, and ensure consistent, high‐quality service delivery. You'll act as an escalation point for junior engineers and maintain strong communication with clients throughout the support lifecycle. Key Responsibilities … Serve as an escalation point for Apprentices and Tier 1 Engineers. Log all support interactions accurately and maintain timely client updates. Manage incidents and service requests, ensuring SLAs are consistently achieved. Provide high‐quality technical support to clients across a range of technologies. Assist the Tier 2 Manager with ...

Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant … monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational ...

Title: Network Engineer Location: Northwest Salary: Competitve Type: Permanent Sector: Public Sector Job Description We are looking to recruit a highly service focused 2nd line technical support engineer to provide remote and occasional on-site support for customers’ network infrastructure. Therefore the successful candidate will need to be based … customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a On call Rota 1 in 4. May require overtime ...

Senior Geospatial Consultant with WSP, you’ll support multi-disciplinary projects within the Geospatial team as part of the Transformation & Digital Insights service line. Reporting to an Associate and collaborating with GIS, Geospatial and Technical Specialist teams, you’ll help the team grow both personally and technically to maintain … ensuring they meet budget, deadlines, and quality standards while exceeding client expectations. You’ll collaborate with WSP Project Managers and colleagues for successful project delivery, providing guidance and ensuring process adherence. Strong technical and communication skills are essential, as you’ll represent the team in meetings and contribute ...

accurately within HubSpot CRM/Helpdesk. Provide first-line troubleshooting and resolution for application, user access, and basic system issues. Ensure all incidents and service requests are managed in line with SLAs and KPIs. Escalate complex or unresolved issues to 2nd/3rd line support with clear documentation. Application … Deliver a professional, empathetic, and solutions-focused service. Keep customers informed with clear, jargon-free communication Identify recurring issues and feedback trends to improve service delivery. Documentation & Continuous Improvement Create and update internal and customer-facing documentation. Contribute to FAQs and troubleshooting guides for our SaaS Solutions. Highlight opportunities ...

their cyber security posture in alignment with cybersecurity posture aligns with industry best practices and regulatory requirements. Security Principals lead the day-to-day delivery and growth of Solutions Consulting engagements for large, complex organizations. They drive material business cases that generate significant, transformational work. This requires building strong … security solutions. You will drive innovation, oversee complex projects, and serve as a subject matter expert on cybersecurity practices and emerging threats. Key Engagement Delivery Responsibilities: Develop and execute strategies to enhance the customer’s prevention, detection, response, and recovery measures. Lead and mentor a team of cybersecurity professionals ...

Title: Sales Associate Location: Nottingham (hybrid) About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners … revenue growth. Job Scope/Supervision: This role works closely with sales teams, sales support, order processing, sales engineering, marketing, and service delivery. You will also interact directly with customers and prospects to drive lead generation and support early-stage sales activity. Duties and Responsibilities: Proactively identify and qualify ...

solutions into the UK Defence and Government sectors. We are seeking an experienced Test Lead to take ownership of testing strategy, planning and delivery across complex secure environments. This is an excellent opportunity for a driven testing professional with leadership experience to play a key role in ensuring … government customers. The Role As Test Lead, you will be responsible for defining and executing test strategies while coordinating testing activities across projects and service delivery. You will work closely with engineering, delivery and stakeholder teams to ensure quality standards are met and maintained throughout the service ...

have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support … guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ...

summary The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles … information citizens in a connected community. The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change ...

take ownership of technology operations across several sites. This role sits at the heart of the business, blending strategic oversight with hands-on delivery, with particular emphasis on enterprise systems, core infrastructure, and ongoing technology improvement initiatives. Key Responsibilities Manage day-to-day IT operations across multiple locations. Oversee … including configuration, support, and improvement. Maintain infrastructure across servers, networks, storage, and cloud platforms. Lead IT projects, upgrades, and system enhancements. Manage suppliers and service delivery. Support users and improve IT service standards. Ensure cybersecurity, data protection, and system reliability. Key Requirements ERP experience (Microsoft Dynamics 365 Business ...

role in delivering an exceptional client experience across a defined portfolio. This position is ideal for someone who enjoys building relationships, driving service excellence, and contributing to the growth of key accounts within a specialist STEM recruitment environment. In this role, you will become the trusted point of contact … your clients-supporting their hiring needs, coordinating with internal teams, and ensuring smooth, effective delivery across all recruitment activity. You’ll also use your insight, commercial awareness, and problem-solving skills to help shape hiring strategies and identify opportunities to grow revenue within your accounts. If you enjoy relationship ...

hires at all levels to support the strategic growth of the firm. The Role We are seeking a Senior Databricks Data Engineer to lead delivery of data engineering workstreams within large-scale data platform and migration programmes. This role combines hands-on technical expertise with consulting leadership , ensuring … successful design, delivery and operation of modern data platforms while working closely with client stakeholders. You will play a key role in shaping architecture decisions, mentoring engineers and driving delivery across complex engagements. What You’ll Do Lead design and implementation of enterprise-scale data pipelines and lakehouse ...

recruiting for an experienced IT Project Engineer to join a growing Managed Service Provider delivering cloud and infrastructure solutions. This role focuses on end-to-end project delivery, working closely with customers to implement modern Microsoft-based solutions across cloud, security and workplace technologies. Salary … based) Training and certification support Career progression opportunities OVERVIEW OF THE ROLE As a Professional Services Engineer, you will take ownership of technical project delivery from initial scoping through to implementation and handover. You will work on a variety of projects, including Azure migrations, Microsoft 365 deployments, Modern Workplace ...

environments using virtual servers. You’ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you’ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while … server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear ...

technologies are secure and scalable. You will manage a team of four and will be essential in providing support and guidance to ensure seamless service delivery. Your accountabilities and responsibilities include: Own and deliver the cloud, infrastructure, and security strategy, ensuring alignment to institutional and digital strategy Oversee technical … operations, ensuring stability, capacity, and performance across infrastructure and cloud services Provide expert technical input into change enablement, architectural governance, and project delivery Maintain technology risk registers and ensure appropriate mitigation strategies in place Our main requirements: Relevant cloud architecture certification (e.g., Azure Solutions Architect); security certifications (CISSP/ ...

evolution of nationally important public services. Salary up to £82,430 (dependant on interview assessment), over 28% employer pension contribution plus other Civil Service benefits. Flexible, hybrid working from Swansea. Want to apply Read all the information about this position below, then hit the apply button. Job description … role, you will help shape the direction and maturity of business and enterprise architecture across the agency, ensuring it genuinely supports strategy, transformation and service delivery. You will act as a trusted senior advisor, influencing key decisions and guiding architectural practice across programmes and directorates. Working closely with business ...

fluctuations in business demands Cost Control & Waste Reduction: Develop and implement cost management and refurbishment strategies to reduce operational cost including logistics, hardware, and service delivery. Vendor and Partner Management: Manage relationships with hardware suppliers and 3PL partners, negotiating contracts and ensuring that service level agreements (SLAs ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

live, work and engage with us. We are now looking for a talented and motivated Digital Business Analyst to join our high performing Project Delivery team. This is an exciting opportunity to work at the heart of a values led organisation supporting major transformation programmes across the Group. … analysis standards and methodologies across the Group. This is an influential role within an organisation committed to digital maturity, continuous improvement and sector leading service delivery. You should be comfortable engaging with senior stakeholders, working at pace, and contributing to a wide range of project and transformation initiatives. ...

resilience and digital capabilities. Oversee large-scale process optimization efforts, leveraging data analytics, automation, and Lean Six Sigma principles to eliminate inefficiencies and enhance service delivery. Partner with IT, Digital Banking, and Operations to implement omnichannel customer experiences that enhance engagement and drive market differentiation. Lead platform modernization efforts … banking institutions Strong banking domain expertise across multiple functions (operations, digital, risk, technology, etc.) Demonstrated leadership of large-scale enterprise transformation programs Hands-on delivery experience, not purely PMO or governance roles Strong stakeholder engagement experience with executive leadership in banking environments Requirements Bachelor degree in the field ...

based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part … support staff Managing and supporting Azure and Microsoft 365 environments Supporting infrastructure, networking and endpoint environments Leading system builds, configurations and deployments Contributing to service improvements and operational best practice Working closely with the wider business to support day-to-day IT needs Background and Experience: Experience operating ...

based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part … support staff Managing and supporting Azure and Microsoft 365 environments Supporting infrastructure, networking and endpoint environments Leading system builds, configurations and deployments Contributing to service improvements and operational best practice Working closely with the wider business to support day-to-day IT needs Background and Experience: Experience operating ...