Nockolds Solicitors are an award winning leading regional Law Firm with offices in Bishop’s Stortford, London and Spain and we are now looking to recruit an IT SupportAnalyst for our growing IT team. This role will be office based. You will assist with the day to day running of the IT department including: Building and deploying … desktop and laptop Windows PC’s Installing and configuring standard applications Reporting faults and configuration requests to third party suppliers Monitoring the IT support mailbox and assisting with first and second line support requests You must have good communication skills, excellent attention to detail and be able to work to deadlines. The ability to work well under pressure More ❯
Social network you want to login/join with: IT SupportAnalyst Whitehall Resources are currently looking for a IT SupportAnalyst based in Cambridgeshire for an initial 6 month contract. *** INSIDE IR35 *** Job Spec: As an IT SupportAnalyst you will provide technical expertise for our client’s communication and collaboration tools including … Zoom, Slack, Microsoft 365, Google, meeting rooms, events and workplace services such as digital signage, visitor management and booking systems. Main Responsibilities: Provide IT support for incidents and requests, lead changes in admin portals and help the adoption of new and existing features through great relationships with our vendors, fellow IT team and key collaborators. Key Skills: * Zoom meetings … learn new applications from a colleague and IT perspective quickly * Written and verbal communication with colleagues across the business * Working with vendors to understand new features and helping with support * Handling IT support tickets to IT service standards Desirable Skills: * Using identity and access management systems * Triaging meeting room issues and supporting live events * Using AI tools including More ❯
Social network you want to login/join with: Application SupportAnalyst, sheffield, south yorkshire col-narrow-left Client: Vector Resourcing Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Job Overview: We are looking for a proactive … and detail-oriented Application SupportAnalyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and access/configuration requests. Your ability to troubleshoot, communicate effectively, and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service requests, escalating more complex problems as needed. Execute basic SQL queries to support data retrieval and issue resolution. Review and action system alerts and exception reports to ensure service reliability. Maintain accurate, clear documentation More ❯
Junior Application SupportAnalyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell … side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation More ❯
Junior Application SupportAnalyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell … side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation More ❯
Junior Application SupportAnalyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application SupportAnalyst to join a high-profile client. Our client has recently been voted into the Fintech 100. They provide a market-leading Execution Management System for buy and sell side clients as well … as Algo Execution. As an Application SupportAnalyst, your main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor … critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation of software enhancements and upgrades. Collaborate More ❯
Techncial SupportAnalyst x 2 - Up to £40k - New (REFBJ27) £35,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Technical Support Analysts due to continued growth! Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Social network you want to login/join with: We are looking for a proactive and detail-oriented Application SupportAnalyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and access/configuration requests. Your ability to troubleshoot, communicate effectively … and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service requests, escalating more complex problems as needed. Execute basic SQL queries to support data retrieval and issue resolution. Review … and action system alerts and exception reports to ensure service reliability. Maintain accurate, clear documentation of support activity and troubleshooting steps in ticketing systems. Skills & Experience Required: Previous experience in a software application support, IT support, or data analysis role. Basic understanding of SQL and relational databases, with the ability to run and interpret queries. Strong analytical More ❯
Social network you want to login/join with: We are looking for a proactive and detail-oriented Application SupportAnalyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and access/configuration requests. Your ability to troubleshoot, communicate effectively … and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service requests, escalating more complex problems as needed. Execute basic SQL queries to support data retrieval and issue resolution. Review … and action system alerts and exception reports to ensure service reliability. Maintain accurate, clear documentation of support activity and troubleshooting steps in ticketing systems. Skills & Experience Required: Previous experience in a software application support, IT support, or data analysis role. Basic understanding of SQL and relational databases, with the ability to run and interpret queries. Strong analytical More ❯
Cheddar, Somerset, South West, United Kingdom Hybrid / WFH Options
Ashdown Group
Graduate Technology SupportAnalyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join … an organisation, with a desire to train and develop their staff. The successful candidate will focus on providing first class support of bespoke business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to … The ideal candidate will have at least a 2.1 in Computer Science, or a related discipline, have excellent communication skills and be self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give More ❯
Web Application SupportAnalyst £35,000 DOE Remote We re looking for a proactive and detail-oriented Web Application SupportAnalyst to join our clients Digital team. In this role, you ll provide technical and functional support for their web platforms, primarily focused on Adobe Experience Manager (AEM) and Google Search Console. You ll play … a key part in ensuring the stability, performance, and continuous improvement of customers digital experience. Key Responsibilities Provide 1st and 2nd line support for web applications, with a focus on AEM-based websites. Troubleshoot issues related to content publishing, page rendering, site performance, and metadata in AEM. Monitor and report on site performance and search indexing via Google Search … Console. Collaborate with developers, content editors, QA, and DevOps teams to resolve technical issues. Manage and track incidents and service requests, ensuring timely resolution and stakeholder communication. Support content deployment cycles and website releases. Document common issues and solutions, contributing to a growing knowledge base. Help ensure SEO best practices are implemented and maintained across the site. What We More ❯
Application SupportAnalyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application SupportAnalyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident … requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends … dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new More ❯
SupportAnalyst required for a 9-month maternity cover role, would be ideal for a recent graduate calbred person based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to 40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five . … As the IT SupportAnalyst, you'll be a key part of a five-person IT team, providing essential 1st & 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal for … an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops More ❯
Location: gerrards cross, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Application SupportAnalyst Gerrards Cross, Buckinghamshire(Onsite) £35,000 per annum (plus excellent company benefits The Opportunity: Are you an experienced support engineer looking for an exciting opportunity in … a fast-paced environment? We are looking for candidates to join a reputable IT Solutions company who support the healthcare (clinical trials) sector based at the Gerrards Cross site in the heart of Buckinghamshire. We are looking for a driven individual who thrives on problem-solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients … strong technical expertise and excellent communication skills will be essential in providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in a 1st/2nd Line Support/Application Support or similar role. Strong experience in Application Support, Windows, Databases and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: Application SupportAnalyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced Application SupportAnalyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that values innovation and flexibility. … You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with great work-life balance Real scope … to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line application support tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and maintaining supportMore ❯
City of London, London, Old Street, United Kingdom
Langley James IT Recruitment
SupportAnalyst required for a 9-month maternity cover role, would be ideal for a recent graduate calbred person based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to £40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five . … As the IT SupportAnalyst, you'll be a key part of a five-person IT team, providing essential 1st & 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal for … an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stott and May
Product SupportAnalyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product SupportAnalyst to join our dynamic product support team. In this role, you’ll provide escalated … technical support for a suite of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems … technical diagnostics. Log and escalate issues as necessary, ensuring regular review and resolution follow-up. Promote self-sufficiency by enabling users to resolve ‘how to’ queries independently. Maintain detailed support tickets using helpdesk software to identify trends and drive improvements. Escalate complex issues to 3rd level support or external vendors where applicable. Support demos, training sessions, and More ❯
Product SupportAnalyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product SupportAnalyst to join our dynamic product support team. In this role, you’ll provide escalated … technical support for a suite of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems … technical diagnostics. Log and escalate issues as necessary, ensuring regular review and resolution follow-up. Promote self-sufficiency by enabling users to resolve ‘how to’ queries independently. Maintain detailed support tickets using helpdesk software to identify trends and drive improvements. Escalate complex issues to 3rd level support or external vendors where applicable. Support demos, training sessions, and More ❯
Leicester, Leicestershire, England, United Kingdom
Oliver James
2nd/3rd Line Application SupportAnalyst - Leicester Salary £45,000 Location : Leicester (3 days a week in office) About the Role We're looking for an experienced and technically confident 2nd/3rd Line Application SupportAnalyst to support a suite of critical legacy business applications. In this role, you'll play a key … deep into long-standing applications that remain essential to business operations. With progressional pathway to lead/management of the team. Key Responsibilities Provide advanced 2nd and 3rd line support for a portfolio of legacy and core business applications. Troubleshoot and resolve complex incidents, performance issues, and data-related problems. Write and optimise SQL queries to support investigations … reporting, and data integrity checks. Collaborate with internal teams and third-party vendors to manage application bugs, patches, and upgrades. Maintain application documentation, support runbooks, and knowledge base articles. Support data extracts, integrations, and application configuration where required. Assist with planning and executing the decommissioning or migration of legacy systems. Participate in change management and release processes to More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
i4 Jobs
Social network you want to login/join with: 1st Line Application SupportAnalyst – Doncaster/Temporarily Fully Remote Salary Circa £25,000 + Benefits. We are seeking applications from 1st Line Application Support Analysts to work with an established Financial Software Company. Due to continued growth, they are looking for an additional Support Consultant to … work at their Doncaster location. The Application Support team is responsible for providing support to end user clients. These users rely upon the support consultants to answer questions and solve problems that they cannot solve in-house themselves. We need people with good knowledge of software applications and technical skills. You will have the ability to work … under pressure whilst managing high workloads in a constantly changing environment. Key Responsibilities Although the role will vary from time to time, the key areas of responsibility for the support team are as follows: Identifying and resolving software issues Keeping customer up to date with progress on their cases Quickly dealing with Customer queries through the helpdesk supportMore ❯
Application SupportAnalyst Based in London Hybrid working We are seeking an experienced Application SupportAnalyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development … and delivery teams is advantageous. Role Responsibilities Provide application support for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release management processes. Maintain a knowledge base by … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing application support roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tate Recruitment
Application SupportAnalyst Based in London Hybrid working We are seeking an experienced Application SupportAnalyst to liaise with vendors, business users, and product teams to perform installations, identify root causes, and deliver fixes or enhancements. The candidate would ideally have knowledge of commodity trading and a delivery-focused mindset. Experience working within Agile (SCRUM) development … and delivery teams is advantageous. Role Responsibilities Provide application support for front office-developed applications and interfaces. Develop a deep understanding of supported business processes and applications to deliver effective support. Implement code fixes and minor enhancements to existing systems. Act as a subject matter expert (SME) during code reviews and release management processes. Maintain a knowledge base by … of supported applications. Participate in regular reviews of licensing, user accounts, application roles, and database access. Key Skills and Experience Proven experience in front office or customer-facing application support roles. Strong SQL skills, including the ability to write and optimize complex JOIN queries across platforms such as SQL Server and MySQL. Excellent problem-solving skills with a structured More ❯
D365 SCM SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a D365 SCM SupportAnalyst to provide 1st … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Provide Dynamics AX & D365 administration duties. Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements … of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Take ownership of customer problems and follow up the status of problems to the customer More ❯
Category: Other - EU work permit required: Yes Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Job Overview: We are looking for a proactive and detail-oriented Application SupportAnalyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and … access/configuration requests. Your ability to troubleshoot, communicate effectively, and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service requests, escalating more complex problems as needed. Execute basic SQL … queries to support data retrieval and issue resolution. Review and action system alerts and exception reports to ensure service reliability. Maintain accurate, clear documentation of support activity and troubleshooting steps in ticketing systems. Skills & Experience Required: Previous experience in a software application support, IT support, or data analysis role. Basic understanding of SQL and relational databases More ❯
We require an enthusiastic and approachable individual to join our ICT department on a permanent contract to provide technical, project, configuration and end user support throughout NHS Forth Valley. The role requires a high level of technical knowledge and understanding and the successful candidate will also be expected to work closely with the Support Team Lead and eHealth … team to deliver the eHealth strategy. You must have experience providing multi-level end user support in a Microsoft Windows environment while providing technical support to any local or national projects. Ability and willingness to travel throughout the area of service delivery is essential for this post. You will have a great customer service ethic, along with excellent … interpersonal skills. You will have a degree or equivalent in a computer related subject. Prince2 or ITIL foundation accreditation would be an advantage. For informal enquiries: David Macfarlane, ICT Support Team Leader on 01324 566546. The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check. Candidates should provide original and authentic responses More ❯