We are working with a global financial institution to recruit a highly motivated and skilled individual to join their team as a Help Desk Support Analyst. The successful candidate will be responsible for supporting managing directors and trading & investment banking floors globally. Key Responsibilities: Supporting approximately 23,000+ users with over 27,000 desktops, plus laptops, Blackberry, and BYOD … years of relevant help desk work experience. Ability to work in a fast-paced environment handling 30+ calls per day. The ability to provide a high level of technical support for trading and investment banking businesses. Although the role is initially for a 12-month period there is a high possibility of extension. If you're interested in this More ❯
include large Private Equity funds, Asset Managers, listed Corporates, high-growth tech companies and many more. Learn more about why we do what we do here. The role: Legal SupportAnalyst Joining a team of 2 lawyers, you will work closely with the business, supporting a variety of legal matters that are essential to our day-to-day … commercial contracts, employment law, data protection, financial regulations, and corporate governance. You will also collaborate with other departments, including finance, people, and operations, to provide proactive and strategic legal support to a growing fintech business. You will also take a lead on legal operations by managing the use of AI as a tool within the Legal function and automating … implement AI tools where appropriate. Commercial Contracts: Draft, review, and negotiate a wide range of commercial contracts, including NDAs, introducer agreements, supplier T&Cs, and event contracts. Employment Law: Support with employment-related legal matters, such as employment contracts, queries, and policies. Data Protection and Privacy: Assist with GDPR compliance and data privacy matters, including reviewing data processing agreements More ❯
Darwen, England, United Kingdom Hybrid / WFH Options
STL Technology Solutions Ltd
Come and join our growing software support team, conveniently located in Darwen (near Blackburn), just off the M65 near Darwen Services (Junction 4). Our modern office space provides a comfortable and safe working environment for our staff. To support our in-house software, specifically developed for the wholesale industry, we are seeking a customer service-oriented individual … you will be doing: Answering calls and logging tickets as the first point of contact. Conducting basic investigations of tickets to ensure all necessary details are available for the Support team. Following up with clients as required. Administering call logs and maintaining high-quality call notes. Maintaining excellent communication with customers at all times. Liaising with support colleagues … STL Technology Solutions combines innovative technology with deep sector knowledge to provide dynamic IT solutions for wholesalers and retailers. We pride ourselves on delivering quality service from sales to support and maintenance. Interested? Interviews are being scheduled ASAP. Click the apply button to submit a short application and tell us more about you. #J-18808-Ljbffr More ❯
IT Telecommunications Analyst/IT SupportAnalyst A fantastic opportunity has arisen for a IT Telecommunications Analyst/IT SupportAnalyst to join our London based global Law firm on a permanent basis. IT Telecommunications Analyst/IT SupportAnalyst Summary: We are looking for a Telecommunications Analyst to join … the London Telecoms team to provide proactive support for 600+ users on UC and Mobile technologies. The Telecommunications Assistant will be required to provide daily technical and desk side support on all software and hardware related issues, with an emphasis on taking ownership of calls and providing technical solutions whenever possible. IT Telecommunications Analyst/IT SupportAnalyst Key Responsibilities: • Provision and support of current and future telecoms/unified communications technology • Deployment of mobile technology, from handsets to system portals and associated apps • Development, testing and rollout of apps for unified communications IT Telecommunications Analyst/IT SupportAnalyst Attributes/Skills: • Experience working within a law firm or professional More ❯
IT Telecommunications Analyst/IT SupportAnalyst A fantastic opportunity has arisen for a IT Telecommunications Analyst/IT SupportAnalyst to join our London based global Law firm on a permanent basis. IT Telecommunications Analyst/IT SupportAnalyst Summary: We are looking for a Telecommunications Analyst to join … the London Telecoms team to provide proactive support for 600+ users on UC and Mobile technologies. The Telecommunications Assistant will be required to provide daily technical and desk side support on all software and hardware related issues, with an emphasis on taking ownership of calls and providing technical solutions whenever possible. IT Telecommunications Analyst/IT SupportAnalyst Key Responsibilities: • Provision and support of current and future telecoms/unified communications technology • Deployment of mobile technology, from handsets to system portals and associated apps • Development, testing and rollout of apps for unified communications IT Telecommunications Analyst/IT SupportAnalyst Attributes/Skills: • Experience working within a law firm or professional More ❯
Applications SupportAnalyst Southampton - 5 Days On-site £26,000 - £30,000 Our client is a long-established SaaS organisation currently expanding their Application Support team. They’re looking for an enthusiastic Applications SupportAnalyst to help manage and resolve support issues while contributing to more analytical tasks and escalating when necessary. This is … a great opportunity for someone with a passion for technology, whether you're looking for your first role in applications support or someone with previous support experience ready for a new challenge with growth potential in a supportive team environment. We’re looking for candidates who possess the following: Great communication skills both written and verbal Passionate about More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Oscar Associates (UK) Limited
Application SupportAnalyst - Saas/SQL Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their … software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £35-40K + benefits. Apply now for immediate consideration and interview this week! Application SupportAnalyst - Saas/SQL Oscar Associates (UK) Limited is acting More ❯
Applications SupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications SupportAnalyst to join their growing enterprise IT operations team. You'll be involved in supporting business-critical systems, driving continuous improvements, and maintaining strong operational processes. You'll More ❯
Lead Application SupportAnalyst Newport/Hybrid - One day a week on site Salary: GBP48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application SupportAnalyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application SupportAnalyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application SupportAnalyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯
Information Technology SupportAnalyst, Slough Client: Senitor Associates Location: Slough, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description: Join this fast-growing software provider as a Technical Support Engineer, supporting users of their software. You will play a key role in supporting web applications, providing … user support, and training new users on the platform. This role is perfect for someone who wants to gain more hands-on experience and build their software skills. Key Skills: Experience with databases and basic SQL Experience with web servers, such as Apache, is helpful Remote access tools Starting salary in the region of £30-35K + benefits. More ❯
Lead Application SupportAnalyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application SupportAnalyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application SupportAnalyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application SupportAnalyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯
D365 SupportAnalyst Needed on a contract basis, for a client based in Ireland. Are you experienced in Microsoft Dynamics 365 Finance & Operations and ready to take on the next challenge? We’re looking for a Level 2 D365 F&O Support Consultant to join the team. What You’ll Do: Provide Level 2 application support … operations modules Investigate and resolve incidents, service requests, and application issues Work closely with end users, functional teams, and technical teams Document resolutions and contribute to a knowledge base Support system testing and assist with updates and deployments What We’re Looking For: 2+ years of experience with D365 F&O (or AX 2012) Strong troubleshooting and communication skills More ❯
Marlow, England, United Kingdom Hybrid / WFH Options
Softcat
Cloud Marketplace 2nd Line SupportAnalyst Join to apply for the Cloud Marketplace 2nd Line SupportAnalyst role at Softcat . About the Role Softcat is seeking a Cloud Marketplace 2nd Line SupportAnalyst to provide advanced technical support for cloud-based systems and services. You will be responsible for responding to support issues, diagnosing problems, monitoring cloud systems, escalating unresolved issues, documenting activities, and collaborating with teams to manage cloud solutions. Responsibilities Respond to 2nd line support issues within SLAs. Diagnose and resolve technical problems related to cloud services, including virtual machines, storage, and networking. Monitor cloud systems and proactively identify issues. Escalate unresolved issues to 3rd Line Support or Cloud Service Providers. Document support activities and maintain a knowledge base. Collaborate with cross-functional teams to manage and deploy cloud solutions. Requirements Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud). Experience with C#, MVC, RESTful APIs, and JSON. Experience with SOA/API architecture. Systems integration development experience. Web Services development and consumption More ❯
Amersham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
Operations SupportAnalyst £40,000 - 50,000 GBP Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Role: Operations SupportAnalyst Salary: £40,000 - £50,000 Additional Package: 10% Bonus, Extensive Benefits Package Location: Amersham (Hybrid, with UK and occasional international travel) Are you an Operations SupportAnalyst looking for your next opportunity? This … re someone who thrives on solving complex problems, enjoys working with both business and tech stakeholders, and wants to make a tangible impact across a global operation, this Operations SupportAnalyst role could be a perfect fit. You'll collaborate across functions, liaise with managed service providers, and play a pivotal role in improving processes and support across HR, Finance, ERP, and integration systems. What you'll be doing as an Operations SupportAnalyst: Monitor daily operations, respond to incidents, and manage escalations across enterprise IT systems. Produce insightful reports and dashboards using tools like Excel and Power BI. Identify opportunities for operational improvement and drive small-scale initiatives. Document internal procedures and develop More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Operations SupportAnalyst £45,000 to 56,000 GBP Bonus Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Role: Operations SupportAnalyst Work Type & Location: London | Hybrid, must be based in London Role Type: Permanent Salary: £45,000 - £55,000 + Bonus We're working with a leading global group at the forefront of life … saving technologies, seeking an Operations SupportAnalyst to play a key role in supporting enterprise systems across HR, Finance, ERP, and integrations. This is a great opportunity to join a collaborative HQ team supporting a complex environment of 40+ operating companies globally. You'll help streamline operations, drive continuous improvement, and support business-critical systems used around … the world. As an Operations SupportAnalyst, you will: Monitor daily service operations, triage issues, manage escalations, and support key users Build and maintain operational dashboards using Excel/Power BI Drive small-scale process improvements and support wider change initiatives Produce internal documentation and training guides Collaborate with vendors to manage SLAs and service reviews More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Job Switch Ltd
Job Purpose ? To provide Technical IT support to users of ICS services from first point of contact to incident resolution ? To identify, diagnose, resolve and document technical IT problems and incidents ? Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and resolve or … and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite jobs and remote support within the Service desk operational hours. 7. Contribute towards the accurate recording of the ICS asset data by completing the appropriate documentation and … submit knowledgebase documentation. 9. Where required, monitor system performance and manage the process of automated and other operational requests and book and dispatch any generated outputs as required IT SupportAnalyst IT SupportAnalyst IT SupportAnalyst IT SupportAnalyst IT SupportAnalystMore ❯
IT Training and Process SupportAnalyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. … Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise with the More ❯
Social network you want to login/join with: Application SupportAnalyst, london (city of london) col-narrow-left Client: Harrington Starr Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Harrington Starr have recently partnered with … a fast growing, Trading solutions company based in London. They are looking for a Graduate Application SupportAnalyst with great technical knowledge to support their clients business applications. This role looks at supporting clients both within London and within the EMEA region. The role will involve providing level 1 support. This role has a lot of career … The role requires the following: Motivated to break into the Financial IT space. Recent Graduate/Entry Level. Experience with Linux command lines. Being keen to work in a Support role. Good level of communication and motivation to learn and expand their knowledge within the Trading space. This is a fantastic opportunity to be at an expanding organization who More ❯
London, England, United Kingdom Hybrid / WFH Options
Lorien
This is an exciting opportunity as an IT Analyst to work for one of the leading financial institutions in London. As an IT Analyst, you will be joining a dynamic team that supports a trading floor environment, ensuring the smooth operation of IT systems and providing high-quality support to business lines. Hybrid Role - Central London Based … Rolling Contract role Responsibilities include: Delivering daily IT support to ensure the smooth operation of the trading floor environment. Managing local assets and addressing proximity tickets efficiently. Collaborating with various teams to ensure seamless communication and support. Keeping processes and documentation updated and aligned with standard procedures. Providing support for telecom systems. Required Skills: Expertise in server and … PowerShell and Unix administration. Experience in trading floor support. Strong problem solving abilities and capability to perform under pressure. If you would like to know more about this IT Analyst role, please apply now! Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting and More ❯
Desk Side and Technology SupportAnalyst This role is based in Bristol, requiring presence on-site five days a week. It is an initial 6-month contract, with 37.5 hours per week, and requires an active SC clearance. About the Client The client is a leading international organization providing critical technology services across multiple sites, known for their … professional environment and commitment to IT excellence. They are seeking a Desk Side and Technology SupportAnalyst to join their team due to increasing project demands. The Role You will be a key member of the regional 2nd line support team, responsible for incident resolution, service request fulfillment, on-site troubleshooting of hardware, software, and telephony. Your More ❯
Application SupportAnalyst £45,000 + on-call Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team … in which you can grow and develop. The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. … In this role you will also be part of an emergency support on call rota. Required Skills: Understanding of ERP Systems - Oracle EBS preferred Understanding of SAP Concur - ideally with a focus on invoices and expenses Oracle SQL - PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have More ❯
Application SupportAnalyst £45,000 + on-call Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team … in which you can grow and develop. The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. … In this role you will also be part of an emergency support on call rota. Required Skills: Understanding of ERP Systems - Oracle EBS preferred Understanding of SAP Concur - ideally with a focus on invoices and expenses Oracle SQL - PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have More ❯
About the Job 3 rd Line Cisco SupportAnalyst We require a 3 rd Level Cisco SupportAnalyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd line support level. Full understanding of the architectural and engineering design … issues efficiently. The responsibilities include developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their own customer installations including some … in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum. Strong working knowledge of data More ❯
London, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes Associates Limited
Are you a skilled Application SupportAnalyst seeking your next challenge? Join a modern and forward-thinking organization that values initiative, fresh perspectives, and diversity. Dedicated to preventing and reducing crime, supporting colleagues, and protecting the vulnerable, this role requires passion and commitment and offers the opportunity to be part of an exceptional team making a real impact. … With strong community support—over 70% of locals recognizing the work as good or excellent—this role offers a unique opportunity to make a difference. Proximity to vibrant cities such as Bristol, Bath, Birmingham, Cardiff, and Gloucester adds to the appeal, but the real highlight is the diversity of experiences and career development on offer. The organization is seeking … for a skilled Application SupportAnalyst to provide Level 2 support for applications and systems. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Provide Level 2 support and management of applications. Troubleshoot tickets, perform password resets, and resolve application-related issues. Use PowerShell scripting to More ❯
We’re Hiring: Business Systems SupportAnalyst 📍 UK-Based | 💰 £35,000 per year Are you passionate about making systems run smoother and smarter? We’re on the lookout for a Business Systems SupportAnalyst with hands-on experience in Microsoft Dynamics 365 Business Central to join our growing team. You’ll be the go-to person … for Business Central support—ensuring everything runs efficiently while collaborating with IT, finance, and operations teams. If you're proactive, detail-oriented, and excited about optimizing systems and processes, we want to hear from you. 🔧 What You’ll Be Doing: Provide 1st and 2nd line support for Microsoft Dynamics 365 Business Central (BC) —from troubleshooting user issues to … managing data, permissions, and configuration. Support multiple UK-based entities and locations. Manage and track support tickets through the internal helpdesk. Work cross-functionally with teams (finance, operations, etc.) to understand needs and deliver smart solutions. Assist in system configuration, testing, deployment, and documentation. Deliver training and onboarding for new users—ensuring best practices are followed. SupportMore ❯