Second Line Support Technician
UK
The median Second Line Support Technician salary in the UK is £30,000 per year according to job vacancies posted during the 6 months to 8 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 8 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 833 | 922 | 1179 |
| Rank change year-on-year | +89 | +257 | -295 |
| Permanent jobs requiring a 2nd Line Support Technician | 55 | 73 | 56 |
| As % of all permanent jobs advertised in the UK | 0.055% | 0.072% | 0.036% |
| As % of the Job Titles category | 0.059% | 0.079% | 0.037% |
| Number of salaries quoted | 38 | 68 | 56 |
| 10th Percentile | £26,250 | £25,196 | £23,610 |
| 25th Percentile | £26,813 | £28,000 | £24,975 |
| Median annual salary (50th Percentile) | £30,000 | £30,000 | £26,500 |
| Median % change year-on-year | - | +13.21% | +1.92% |
| 75th Percentile | £32,875 | £32,250 | £31,000 |
| 90th Percentile | £33,900 | £33,917 | £36,000 |
| UK excluding London median annual salary | £30,000 | £31,500 | £26,043 |
| % change year-on-year | -4.76% | +20.96% | +2.13% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,864 | 92,882 | 151,282 |
| % of permanent jobs with a recognized job title | 94.64% | 91.46% | 96.10% |
| Number of salaries quoted | 67,182 | 58,425 | 84,716 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,517 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
2nd Line Support Technician
Job Vacancy Trend
Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised.
2nd Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Technician.
2nd Line Support Technician
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the UK over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | 0 | 52 | £30,000 | -4.76% | 6 |
| England | +55 | 45 | £30,250 | +0.83% | 9 |
| East of England | +25 | 14 | £31,000 | -4.62% | 2 |
| Midlands | - | 14 | £27,500 | - | 2 |
| East Midlands | - | 12 | £27,000 | - | |
| Scotland | -51 | 9 | £29,000 | +3.57% | |
| North of England | +41 | 8 | £30,000 | +11.11% | |
| North West | +11 | 6 | £31,750 | - | |
| Work from Home | +72 | 5 | £30,000 | -11.76% | 4 |
| South East | -7 | 4 | £26,750 | -15.08% | 2 |
| South West | -24 | 3 | £28,500 | -12.31% | |
| London | +96 | 2 | £31,000 | +6.90% | 3 |
| Yorkshire | +75 | 2 | £27,337 | +1.25% | |
| West Midlands | - | 2 | £30,500 | - | 2 |
2nd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 8 May 2024, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Technician in the job title.
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2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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