SLA Contracts in Scotland

Service Level Agreement (SLA)
UK > Scotland

The table below provides summary statistics for contract job vacancies advertised in Scotland requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 13 June 2025, comparing them to the same period in the previous two years.

6 months to
13 Jun 2025
Same period 2024 Same period 2023
Rank 95 86 143
Rank change year-on-year -9 +57 -32
Contract jobs citing SLA 17 29 21
As % of all contract jobs advertised in Scotland 1.04% 1.35% 0.79%
As % of the Quality Assurance & Compliance category 6.16% 7.47% 3.93%
Number of daily rates quoted 6 17 11
10th Percentile £166 £157 £131
25th Percentile £173 £236 £153
Median daily rate (50th Percentile) £309 £340 £170
Median % change year-on-year -9.19% +100.00% -29.17%
75th Percentile £520 £345 £191
90th Percentile £575 £510 £194
UK median daily rate £325 £340 £298
% change year-on-year -4.41% +14.29% -17.36%
Number of hourly rates quoted 1 4 2
10th Percentile - £13.59 £13.29
25th Percentile - £16.43 £13.50
Median hourly rate £18.51 £18.14 £13.83
Median % change year-on-year +2.07% +31.13% -3.59%
75th Percentile - £18.27 £14.17
90th Percentile - - £14.37
UK median hourly rate £22.14 £14.97 £18.50
% change year-on-year +47.90% -19.08% +12.12%

All Quality Assurance and Compliance Skills
Scotland

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Scotland.

Contract vacancies with a requirement for quality assurance or compliance skills 276 388 535
As % of all contract IT jobs advertised in Scotland 16.91% 18.11% 20.02%
Number of daily rates quoted 171 249 430
10th Percentile £238 £182 £181
25th Percentile £375 £313 £395
Median daily rate (50th Percentile) £460 £438 £475
Median % change year-on-year +5.02% -7.79% +5.56%
75th Percentile £537 £523 £538
90th Percentile £600 £600 £600
UK median daily rate £500 £510 £525
% change year-on-year -1.96% -2.86% +1.94%
Number of hourly rates quoted 7 24 4
10th Percentile £17.14 - £13.56
25th Percentile £18.53 £13.52 £14.17
Median hourly rate £27.35 £14.98 £18.13
Median % change year-on-year +82.58% -17.35% -39.00%
75th Percentile £71.25 £19.79 £28.90
90th Percentile £76.78 £60.75 £40.20
UK median hourly rate £32.25 £23.80 £37.75
% change year-on-year +35.50% -36.95% +36.13%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing SLA in Scotland.

Daily rate trend for SLA in Scotland

SLA
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing SLA in Scotland over the 6 months to 13 June 2025.

Daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing SLA in Scotland.

Hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 13 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow -10 8 £490 +53.73% 7
Edinburgh -7 3 £170 -50.00% 2
Perthshire - 2 - -
Moray -1 1 - -
West Dunbartonshire - 1 £188 -
Fife - 1 - - 1
SLA
UK

SLA
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) SharePoint
Applications
1 2 (11.76%) Microsoft Excel
2 1 (5.88%) Adobe Creative Suite
2 1 (5.88%) Microsoft Office
Business Applications
1 1 (5.88%) Oracle Payables
Cloud Services
1 6 (35.29%) Microsoft 365
2 3 (17.65%) Azure
3 2 (11.76%) Entra ID
4 1 (5.88%) Amazon Cognito
4 1 (5.88%) Amazon ECS
4 1 (5.88%) Amazon EKS
4 1 (5.88%) Amazon S3
4 1 (5.88%) AWS
4 1 (5.88%) AWS Fargate
4 1 (5.88%) AWS Lambda
4 1 (5.88%) IaaS
4 1 (5.88%) OneDrive
4 1 (5.88%) PaaS
4 1 (5.88%) SaaS
4 1 (5.88%) Serverless
4 1 (5.88%) Virtual Private Cloud
Communications & Networking
1 2 (11.76%) WAN
2 1 (5.88%) FTP
2 1 (5.88%) LAN
2 1 (5.88%) MPLS
2 1 (5.88%) SDH
2 1 (5.88%) SSL
2 1 (5.88%) VPN
2 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) MongoDB
1 1 (5.88%) NoSQL
Development Applications
1 1 (5.88%) Mockito
1 1 (5.88%) Toad
General
1 12 (70.59%) Social Skills
2 4 (23.53%) Finance
2 4 (23.53%) Telecoms
3 3 (17.65%) Analytical Skills
3 3 (17.65%) Public Sector
4 2 (11.76%) Back Office
4 2 (11.76%) Banking
4 2 (11.76%) Retail Banking
5 1 (5.88%) Electronics
Job Titles
1 4 (23.53%) Analyst
2 2 (11.76%) Administrator
2 2 (11.76%) Desktop Support
2 2 (11.76%) Field Engineer
2 2 (11.76%) IT Support
2 2 (11.76%) Service Analyst
2 2 (11.76%) Service Desk Analyst
3 1 (5.88%) Accounts Payable Administrator
3 1 (5.88%) Desktop Engineer
3 1 (5.88%) Desktop Support Engineer
3 1 (5.88%) Desktop Support Technician
3 1 (5.88%) Desktop Technician
3 1 (5.88%) Engineering Specialist
3 1 (5.88%) Field Telecoms Engineer
3 1 (5.88%) IT Analyst
3 1 (5.88%) IT Engineer
3 1 (5.88%) IT Support Analyst
3 1 (5.88%) IT Technician
3 1 (5.88%) Network Field Engineer
3 1 (5.88%) Service Desk Technician
Libraries, Frameworks & Software Standards
1 1 (5.88%) Apache Camel
1 1 (5.88%) AWS CDK
1 1 (5.88%) Java RMI
1 1 (5.88%) JWT
1 1 (5.88%) OAuth
1 1 (5.88%) OpenID
1 1 (5.88%) REST
1 1 (5.88%) SAML
1 1 (5.88%) Spring
1 1 (5.88%) Spring Batch
1 1 (5.88%) Spring Boot
Miscellaneous
1 2 (11.76%) Data Centre
1 2 (11.76%) Driving Licence
1 2 (11.76%) Fat Client
1 2 (11.76%) Smartphone
1 2 (11.76%) Thin Client
2 1 (5.88%) Cloud Native
2 1 (5.88%) CMDB
2 1 (5.88%) Data Protection Act
2 1 (5.88%) Fibre Optics
2 1 (5.88%) Hybrid Cloud
2 1 (5.88%) Legacy Systems
2 1 (5.88%) Public Cloud
2 1 (5.88%) SCADA
Operating Systems
1 7 (41.18%) Windows
2 3 (17.65%) Windows Server
3 2 (11.76%) Windows 10
4 1 (5.88%) Linux
4 1 (5.88%) Unix
4 1 (5.88%) Windows Server 2012
4 1 (5.88%) Windows Server 2016
4 1 (5.88%) Windows Server 2019
Processes & Methodologies
1 6 (35.29%) Problem-Solving
2 5 (29.41%) ITIL
3 4 (23.53%) Customer Service
3 4 (23.53%) Process Improvement
4 2 (11.76%) Customer Experience
4 2 (11.76%) Data Protection
4 2 (11.76%) Infrastructure Engineering
4 2 (11.76%) Inventory Management
4 2 (11.76%) Penetration Testing
4 2 (11.76%) Project Management
4 2 (11.76%) Ticket Management
4 2 (11.76%) Vulnerability Management
5 1 (5.88%) Agile
5 1 (5.88%) Change Management
5 1 (5.88%) GAP Analysis
5 1 (5.88%) Migration
5 1 (5.88%) Process Management
5 1 (5.88%) Risk Assessment
5 1 (5.88%) Risk Management
5 1 (5.88%) Service Delivery
Programming Languages
1 1 (5.88%) Bicep
1 1 (5.88%) Java
1 1 (5.88%) PL/SQL
1 1 (5.88%) SQL
Qualifications
1 5 (29.41%) SC Cleared
1 5 (29.41%) Security Cleared
2 2 (11.76%) Degree
3 1 (5.88%) A+ Certification
3 1 (5.88%) Azure Certification
3 1 (5.88%) BC Cleared
3 1 (5.88%) BPSS Clearance
3 1 (5.88%) CEH
3 1 (5.88%) CISSP
3 1 (5.88%) Dell Certification
3 1 (5.88%) GCIH
3 1 (5.88%) HNC
3 1 (5.88%) Microsoft Certification
3 1 (5.88%) OSCP
3 1 (5.88%) TOGAF Certification
Quality Assurance & Compliance
1 1 (5.88%) Disclosure Scotland
1 1 (5.88%) GDPR
1 1 (5.88%) NEBOSH
1 1 (5.88%) PCI DSS
1 1 (5.88%) QA
System Software
1 6 (35.29%) Active Directory
2 1 (5.88%) Virtual Machines
Systems Management
1 1 (5.88%) Microsoft Intune
Vendors
1 6 (35.29%) Microsoft
2 3 (17.65%) Oracle
3 1 (5.88%) Adobe
3 1 (5.88%) Atlassian
3 1 (5.88%) Cisco
3 1 (5.88%) Dell
3 1 (5.88%) Google
3 1 (5.88%) HP
3 1 (5.88%) MuleSoft
3 1 (5.88%) Nokia
3 1 (5.88%) Okta
3 1 (5.88%) Qualys
3 1 (5.88%) ServiceNow
3 1 (5.88%) Talend