101 to 125 of 147 CRM Jobs in Scotland

programme. As part of a wider strategy to modernise customer operations, the business is migrating customer billing and customer-management capabilities from multiple legacy CRM platforms into Salesforce. Due to the complexity and scale of the estate, the migration is being delivered in phases, transitioning customer groups, products and operational … both business and technology teams Ability to work independently and manage analysis activities with minimal supervision Experience working within Agile delivery environments Desirable Experience CRM transformation or CRM migration programmes Salesforce-related projects Customer operations, billing or customer-management transformation initiatives Experience supporting large-scale business and technology change Experience ...

enjoys working in a collaborative environment. This is an exciting opportunity to work alongside multiple customer-facing teams, helping clients deliver best-in-class CRM campaigns while developing your expertise in marketing technology and customer engagement. Responsibilities Implement, manage, and report on CRM campaigns for Optimove clients. Develop CRM strategies … based on industry best practices. Build and modify email templates using a drag and drop editor. Provide high-level analysis and recommendations on CRM campaign performance, including segmentation, content, and offers. Support client migrations and assist with project coordination and execution. Collaborate with internal teams to deliver successful client outcomes. ...

across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, and HubSpot Marketing Hub . Design and advise on lifecycle architecture, lead management, routing, automation, CRM/MAP integrations, attribution, reporting, and data governance. Translate complex technical findings into clear recommendations for executive and non‐technical stakeholders. Review strategist work … into project health, capacity, utilization, and delivery risks across the team. What You’ll Bring Must Haves 5+ years of experience in Revenue Operations, CRM consulting, Marketing Operations, Salesforce consulting, or a related discipline. Meaningful experience working in an agency, consultancy, systems integrator, or professional services environment, supporting multiple client ...

Cloud platforms. Practical, working familiarity with modern cloud business environments. Security reporting. Reading dashboards, risk scores and technical findings, and explaining what they mean. CRM discipline. Contacts, accounts, opportunities, activity, pipeline and forecasts, kept honest. AI-assisted selling. Using AI and automation for research, prospecting, personalisation and prep. … security and commercial value Build the business case, handle the objections, technical and commercial, and negotiate the deal Close new business and keep your CRM and forecast honest Spot expansion opportunities as customers take on more of what we do Work directly with senior management on the deals that matter ...

modern casino product can feel like for a new generation of players - more immersive, entertaining, social, and intuitive. Working closely with Engineering, Design, CRM, Data, Operations, and Commercial teams, you’ll combine strategic thinking with hands-on execution to deliver experiences that drive meaningful player value and commercial growth. … using data and customer insight. Partner closely with Engineering and Design teams to deliver intuitive, high-quality user experiences across all channels. Collaborate with CRM, Data, and Commercial teams to identify growth opportunities and optimise player value. Define KPIs, evaluate feature performance, and use insights to inform roadmap prioritisation. Lead ...

Market Engineering . Perk's revenue organisation is 800 people selling to more than 10,000 companies. Behind them sits a CRM, an enrichment and signal stack, a growing set of AI agents - and a lot of manual work that no longer needs to exist. Your job is to remove … than any single tool on a CV. What You'll Do Own the strategy and the stack Define Perk's GTM engineering architecture - how CRM, enrichment, signal, sequencing, orchestration and data layers fit together. Make the tooling calls: what we adopt, what we consolidate, what we retire ...

basis to identify their business challenges & pain points Successfully running in person demonstrations of the hospitality product Maintaining up-to-date records within Salesforce CRM solution Processing sales quotes and deadlines in an accurate manner Working with the marketing and sales team on developing new strategies to grow our sales … telephone skills, including strong listening, verbal and written communication Demonstrated ability to meet and/or exceed sales targets Experience using Salesforce or comparable CRM experience to manage and organise pipeline Proficiency in English, any other language is a nice to have An entrepreneurial and agile mindset, a bias toward ...

basis to identify their business challenges & pain points Successfully running in person demonstrations of the hospitality product Maintaining up-to-date records within Salesforce CRM solution Processing sales quotes and deadlines in an accurate manner Working with the marketing and sales team on developing new strategies to grow our sales … telephone skills, including strong listening, verbal and written communication Demonstrated ability to meet and/or exceed sales targets Experience using Salesforce or comparable CRM experience to manage and organise pipeline Proficiency in English, any other language is a nice to have An entrepreneurial and agile mindset, a bias toward ...

basis to identify their business challenges & pain points Successfully running in person demonstrations of the hospitality product Maintaining up-to-date records within Salesforce CRM solution Processing sales quotes and deadlines in an accurate manner Working with the marketing and sales team on developing new strategies to grow our sales … telephone skills, including strong listening, verbal and written communication Demonstrated ability to meet and/or exceed sales targets Experience using Salesforce or comparable CRM experience to manage and organise pipeline Proficiency in English, any other language is a nice to have An entrepreneurial and agile mindset, a bias toward ...

infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a hands-on HubSpot CRM Implementation Assistant to work closely with one of our founders on a full-time, short-term contract. Your role will be to execute tasks inside HubSpot … bring our CRM vision to life — building sales pipelines, automations, workflows, integrations and reports that will underpin how our sales, customer service and account management teams operate. This is not a marketing or website role. The focus is purely on CRM, sales operations, customer service and account management workflows. This ...

with customer requirements. Manage the full sales cycle from initial prospecting through to negotiation and close. Maintain a strong and accurate sales pipeline, using CRM data to prioritise opportunities and consistently achieve targets. Build long-term commercial relationships and become a trusted partner to your customers. Identify opportunities to grow … stakeholders at different levels. Strong understanding of the B2B sales cycle, from prospecting through to close. Comfortable managing a sales pipeline and working with CRM systems. Strong communication, presentation and negotiation skills. Commercially driven, resilient and motivated by results. A natural relationship builder who enjoys developing long-term client partnerships. ...

change across one of our core pillars: Risk, Regulatory, Optimisation & Growth, or Finance as well as a key horizontal capability such as Technology (CRM or Core Banking), Customer Journeys, Change Prioritisation, Artificial Intelligence, or Quality Assurance . You will operate within a hybrid delivery environment , utilising Agile (including release trains … collaboration Manage dependencies and ensure alignment across multiple teams and initiatives Technology & Capability Leadership Lead delivery within your assigned horizontal capability, which may include: CRM enhancements and adoption Core Banking upgrades and optimisation Customer journey redesign using data and insight Portfolio planning and prioritisation AI-enabled automation and decisioning Strengthening ...

industry solutions on the ServiceNow platform, with emphasis on Customer Workflows (CPQ, CSM, FSM). The role combines platform expertise with CRM knowledge to build industry-specific solutions, value frameworks, and go-to-market assets. It supports improvements in customer experience, revenue, and operational efficiency, while acting … Maintain and improve solution assets based on feedback and trends Skill Requirements Experience with ServiceNow platform, Customer Workflows (CPQ, CSM, FSM) Knowledge of other CRM platforms (e.g., Salesforce, Dynamics 365, SAP CX) Understanding of customer lifecycle, revenue processes, and service operations Experience in solution design, workflow development, and value-based ...

only touch prospects that are ready to buy. Increase revenue-generating time per AE from the current ~25% to 50%+ by automating CRM hygiene, call summarization (via Gong), follow-up sequencing, proposal drafting, and pipeline updates — eliminating every minute of admin work that doesn't directly produce revenue. Architect … advising, actually deploying and iterating weekly for at least 90 days. Deep working knowledge of the modern B2B GTM stack — specifically Salesforce (as CRM and data hub), Marketo or equivalent MAP, Outreach or Salesloft, Gong or Chorus, and real-time chat/qualification tools like Qualified or Drift. Ability ...

create. You'll connect brand, campaign and customer experience strategy with analytics, research and digital performance, helping clients make better decisions across websites, CRM and connected customer journeys. This isn't a role for someone who simply reports on performance. We're looking for someone who uses evidence to influence … Strong experience in digital strategy, analytics, customer experience or digital consultancy. Experience with GA4, GTM, Looker Studio, SEMrush, and GSC Broader exposure to analytics, CRM, UX, and AI tools Adobe Analytics, Power BI, or Hotjar a bonus. The ability to translate complex data into clear commercial recommendations. Experience developing digital ...

A leading technology consultancy in Scotland is seeking a Senior Power Platform Consultant to deliver high-quality solutions. The ideal candidate will have over 3 years of experience in designing and implementing Microsoft solutions, including ...

your role will involve supporting your colleagues with various duties. This could include triaging telephone enquiries, taking notes, logging them into a CRM (Customer Relationship Management) system - which manages interactions with customers – and confirming by email. You will collaborate with colleagues from various departments and eventually progress to become … person for the CRM system – your continuous development is important to QA & your future employer! The apprenticeship: While working your normal duties for 80% of the time, you devote 20% of your time to completing, a recognised digital skills qualification - SCQF Level 6 Digital Applications Support Apprenticeship. Gaining your qualification ...

your role will involve supporting your colleagues with various duties. This could include triaging telephone enquiries, taking notes, logging them into a CRM (Customer Relationship Management) system - which manages interactions with customers – and confirming by email. You will collaborate with colleagues from various departments and eventually progress to become … person for the CRM system – your continuous development is important to QA & your future employer! The apprenticeship: While working your normal duties for 80% of the time, you devote 20% of your time to completing, a recognised digital skills qualification - SCQF Level 6 Digital Applications Support Apprenticeship. Gaining your qualification ...

Senior Braze Technical Lead, you’ll play a key role in strengthening the CRM and Marketing Technology capabilities for the Postcode Lottery. You’ll take technical ownership of the Braze platform, designing scalable and data-driven customer engagement solutions across email and, over time, push … Content Cards. Are you an experienced Braze specialist with a strong background in CRM engineering and marketing technology? Join our team and help us build personalised, reliable and compliant customer journeys across multiple countries and propositions. Your work will directly support our marketing, product, data and engineering teams and every ...

Heriot-Watt University is recruiting a CRM Specialist (Student Systems) to support and develop the university's CRM platforms, primarily Microsoft Dynamics CRM, to enhance student recruitment, onboarding and engagement processes. The role covers business analysis, application support, solution design and service improvement, working with stakeholders, technical staff and external ...

Understand our subscription vs. perpetual licensing options well enough to guide customers to the right commercial fit as we transition toward subscription Maintain disciplined CRM and forecasting hygiene in HubSpot, giving clear visibility of account health and pipeline Build the structure and processes for account management across a couple … against named commercial targets Comfortable building trust with senior stakeholders (ops, production, finance) inside SME businesses Confident, organised and structured — you bring discipline to CRM and account planning Experience with HubSpot or a similar CRM is a plus Thrives in a fast-paced, results-driven, firm-but-fair environment — happy ...

contract award Work closely with technical consultants during discovery and solution design Develop referral partner relationships and expand local market presence Maintain accurate CRM records, pipeline management and forecasting Collaborate with marketing on campaigns, events and customer engagement activities Identify opportunities to introduce wider services where they add genuine customer … closing new business opportunities Strong relationship-building and stakeholder management skills Excellent communication, presentation and proposal writing abilities Experience managing a sales pipeline and CRM Commercially astute with strong negotiation skills Self-motivated, resilient and results-driven Desirable Experience within Managed Services or IT Services Cyber Security awareness Existing local ...

with customer requirements. Manage the full sales cycle from initial prospecting through to negotiation and close. Maintain a strong and accurate sales pipeline, using CRM data to prioritise opportunities and consistently achieve targets. Build long-term commercial relationships and become a trusted partner to your customers. Identify opportunities to grow … stakeholders at different levels. Strong understanding of the B2B sales cycle, from prospecting through to close. Comfortable managing a sales pipeline and working with CRM systems. Strong communication, presentation and negotiation skills. Commercially driven, resilient and motivated by results. A natural relationship builder who enjoys developing long-term client partnerships. ...

orders are progressed efficiently. Key Responsibilities Process customer service orders accurately and within agreed timescales. Place and track orders through supplier portals and internal CRM systems. Provide regular updates to customers, partners and internal stakeholders. Proactively manage supplier communications via phone, email and online portals. Ensure all CRM and internal ...

procurement frameworks, including G-Cloud and DPS.Use consultative and value-based selling to show clear customer value.Maintain accurate sales forecasts and keep the CRM clean and up to date.Work closely with Product and Clinical Advisors to support strong customer discussions.Build and expand relationships across key NHS and private healthcare accounts.Take … record of closing complex, high-value enterprise deals.Experience managing long sales cycles from opportunity to contract.Strong executive communication, negotiation, and relationship-building skills.Experience using CRM platforms such as Salesforce or HubSpot.Strong forecasting and pipeline management skills.Nice to HaveAn existing network across NHS trusts and private healthcare providers.Experience working with ...