IT Support Engineer
- Hiring Organisation
- FBI &TMT
- Location
- Worcester, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Handle support tickets within agreed SLAs, owning issues through to resolution or escalation. Maintain technical documentation for release processes, configurations, and environment setups. Follow change management procedures and ensure compliance with internal standards. Contribute to process improvements by identifying opportunities to streamline deployments and reduce manual effort. Collaborate … with other departments such as Support, Engineering, and Project Management to ensure release readiness and resolve issues. Perform occasional out-of-hours deployments as required. Job Requirements: Exposure to CI/CD, version control (Git), and basic scripting or programming. Experience with Windows Client/Server, Linux environments ...