ER / HR Senior Customer Success Manager - CIPD L5+. Remote
- Hiring Organisation
- RecruitmentRevolution.com
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,454 - £65,454 per annum
above , with 5+ years’ experience across employee relations, HR or people advisory, and have a strong understanding of UK employment law and the commercial instinct to spot opportunities to create greater customer value? Do you have experience growing customer relationships and ARR through strategic upselling and cross-selling, ideally … Reviews, Annual Service Reviews and strategic planning sessions. • Develop tailored Customer Success Plans aligned to each customer's people strategy, Employee Relations priorities and commercial objectives. • Identify opportunities to grow customer accounts through additional software, advisory services, consultancy and professional services. • Monitor customer health, product adoption, Employee Relations trends ...