251 to 275 of 718 Customer Engagement Jobs in London

build, and scale modern digital commerce ecosystems - embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale. As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents, Consumer … through to delivery and value realisation Strong understanding of digital commerce strategy and platforms - including how commerce ecosystems connect with search, content, data, and customer technology to drive discovery, conversion, and loyalty Experience leading and developing multi-disciplinary teams across strategy, technology, and experience disciplines in a consulting ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you love building new strategic and data-driven businesses … enable customers to reach their audiences across all major channels - email, SMS, RCS, push notifications, and WhatsApp - to improve marketing outreach, transactional communications, and customer engagement. You will meet with marketing technologists, chief digital officers, customer experience leaders, and technologists who determine how integrated email and messaging strategies ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

between our Lightwell customers and our engineering teams.. They are key in accelerating software development lifecycles and OS patching with Red Hat Consulting, mentoring customer teams on security best practices, contributing to knowledge bases, and building solution patterns.Please visit the Red Hat Lightwell page for more information.What will … Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting.Provide best practices for consumption of Lightwell remediated libraries as part of our customer’s software development lifecycle alongside ...

will play a key role in bringing new products and capabilities to market, developing compelling positioning and messaging, and enabling sales teams to communicate customer value effectively. As a highly collaborative partner across Product, Sales, Demand Marketing, and customer-facing teams, you'll help shape go-to-market … This Role? Lead and execute successful product launches for research funding and analytics solutions. Develop compelling messaging, positioning, and differentiated value propositions aligned with customer and market needs. Create content that drives awareness, engagement, and conversion throughout the buyer journey. Develop sales enablement tools and resources that support ...

Consultant to help enterprise customers understand and quantify the commercial value of investing in its solutions. Working closely with Sales, Solution Consulting and senior customer stakeholders, you will lead value discovery, develop compelling business cases and present evidence-based recommendations to budget owners and decision-makers. This … Around 8-10 years' relevant professional experience , ideally including 5+ years in value consulting or value engineering Candidates from Sales Engineering, Solution Consulting or Customer Success may be considered with around 3+ years' dedicated value consulting experience Experience supporting complex enterprise B2B technology sales , ideally within software, SaaS, cloud ...

Consultant to help enterprise customers understand and quantify the commercial value of investing in its solutions. Working closely with Sales, Solution Consulting and senior customer stakeholders, you will lead value discovery, develop compelling business cases and present evidence-based recommendations to budget owners and decision-makers. This … Around 8-10 years' relevant professional experience , ideally including 5+ years in value consulting or value engineering Candidates from Sales Engineering, Solution Consulting or Customer Success may be considered with around 3+ years' dedicated value consulting experience Experience supporting complex enterprise B2B technology sales , ideally within software, SaaS, cloud ...

really work in businesses where those things decide the P&L.You don't need to have been a Solutions Engineer before. Maybe you're customer-facing today with technical capacity you don't get to use - implementation, onboarding project management, or a technically-inclined CSM. Or maybe … technical side development, technical support, technical account management, customer engineering - and you're ready to bring that depth into client-facing work. If you have the technical foundation and the personality to sell with it, we'll teach you the craft: you'll be mentored by experienced Solutions Engineers ...

Southampton We're currently working with a leading UK retailer who are looking for a Retail Media Analyst to join their customer analytics team. The role will focus on retail media, CRM, loyalty and customer analytics, using data and insight to understand customer behaviour, improve campaign performance … drive commercial outcomes. Key responsibilities include: Analysing customer audiences, segmentation and campaign performance Measuring ROI, uplift, incrementality and commercial impact Delivering post-campaign analysis and actionable recommendations Supporting audience strategy and Retail Media activation Analysing customer engagement, acquisition, churn and lifetime value Working with internal stakeholders ...

partner ecosystems. Identify which technology shifts represent platform opportunities and which represent existential risks to the products positioning. Account signals: Aggregate intelligence from live customer deployments. Pipeline data: Work with Sales to identify which capability gaps are causing deal losses or delays and weight those signals appropriately … aligned with how customers measure value from their loyalty investment. Module packaging : determine how the functional capabilities are bundled, tiered and sequenced for different customer segments and deployment profiles. Define entry-level, standard and premium configurations that create clear expansion paths. Expansion path design : architect the commercial logic that ...

people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.The roleAs a Senior Product Manager in our Customer Experience team, you'll play a central role in defining and delivering Dojo’s finance proposition, helping businesses manage and master their cash flow … with ease. You will drive the vision and roadmap for key products—including MCA Funding, Card solutions, and customer journeys across Reconciliation, Billing, and Settlement.Partnering closely with the Finance General Manager, Head of Product, and teams across Product, Marketing, Commercial, and Customer Service, you'll lead a dedicated ...

player-coach leadership role where you’ll be responsible for managing a team of 7 Field Sales Executives, coaching them in the field, supporting customer conversations and driving new business growth across restaurants, bars and hospitality venues.The RoleAs Field Sales Manager, you will sit within the wider … team of Field Account Executives focused on hospitality customers across London.Act as a player-coach, spending time in the field alongside your team supporting customer meetings, prospecting activity and sales conversations.Coach your team on effective territory planning, outbound prospecting, walk-ins and customer engagement strategies.Support Account Executives ...

experienced Senior Delivery/Project Manager to lead the end-to-end delivery of complex, product and technology-led initiatives that underpin Reuters' customer-facing and internal products. Here you'll be accountable for delivering Reuters' outcomes predictably, securely, and at scale, balancing customer value, speed, quality … delivery of complex programmes and initiatives, with accountability for scope, schedule, budget, quality, and business value. Ensure delivery activities remain aligned to measurable customer, audience, product, and business outcomes, not only plan execution. Define and maintain integrated delivery plans across multiple teams, vendors, and geographies, including active management ...

such as the Premier League, and other leading sports and commercial brands who embed Adobe's creative technology directly into their own fan and customer experiences.This is a highly visible leadership role at the intersection of product, partnerships, and platform strategy. Rather than building a single Adobe-branded surface … product vision and multi-year strategy for the 3P Embed SDK across sports and commercial verticals, defining how partner-generated content (PGC), fan engagement tools, and embedded creative workflows evolve over timeDefine and drive the product roadmap for your partner portfolio in alignment with company goals, partner commercial commitments ...

leadership and identifying areas of opportunity throughout the payroll implementation processMentor and support junior team members on payroll implementation best practices, technical nuances, and customer engagement strategies to build overall team capability and confidenceValidate customer requirements discovered in the sales process through technical workshops and informational sessions … with operational stakeholdersDefine and communicate project plans with clearly defined timelines and deliverablesCollaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirementsEngage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelinesInterpret ...

global AI narrative, product roadmap, and enablement infrastructure into regionally activated content, training, and field support — ensuring EMEA account executives, solution engineers, and customer success managers can lead substantive AI conversations that drive pipeline and expansion. This is not a generalist PMM role. You will own the intersection … case messaging guides, MCP value narratives, and competitive positioning against regional alternatives. Track enablement adoption through leading indicators including Gong keyword usage, Highspot engagement, and qualitative field feedback on content quality and deal impact. MCP & Platform Extensibility — EMEA GTM Support Support the regional go‐to‐market activation for Smartsheet ...

architecture, building the integrations, and making sure every deployment is intelligent, scalable, and set up to grow. This role sits at the intersection of customer success, product, and engineering. You’ll work directly with HR, Finance, and key stakeholders to understand what they actually need, then translate those requirements … equally comfortable presenting an architecture to a CTO, configuring a complex data integration, and jumping into a troubleshooting session to get a customer unblocked. We’re still building this function. That means there’s no rigid playbook to follow, you’ll help write it. If you’re energised ...

ReqID: FEQ427R340Location: LondonSkills: Platform & SecurityThe RoleAs a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organization's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype … technical expertise, strategic account planning, and executive influence. The Impact You Will HaveDrive the technical and consumption strategy for the organization's most complex customer engagements, directly influencing platform adoption and revenue growth.Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategyLead ...

goals instead of the underlying infrastructure.Why we need this roleAs a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop … account strategies that align Colt's solutions with customers' international business priorities.This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience installing ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience installing ...

closely with engineering, architecture, security, UX, support, and business stakeholders to shape the future of the productivity experience at BCG. Through strategic product leadership, customer engagement, and data-driven decision making, you will lead a cross-functional squad to continuously evolve a portfolio of 20+ global products that … products. Lead the evolution of productivity products across Windows, Mac, and mobile platforms, balancing strategic investment with operational stability and continuous improvement. Champion a customer-centric product culture by engaging regularly with consultants, business functions, leadership, and support teams to understand user needs, validate assumptions, gather feedback, and translate ...

Actions CI/CD, Kubernetes, Data Mesh, and broader integration ecosystems. The ideal candidate will combine deep technical expertise with strategic architecture leadership, strong customer engagement skills, and the ability to provide hands‐on guidance across multiple platform domains. This role will be responsible for shaping the platform … cloud‐native platforms. Deep understanding of Data Mesh, Data Governance, Security, and Compliance. Experience with observability, monitoring, and platform operations. Strong stakeholder management and customer‐facing experience. Experience working in Agile delivery environments. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High ...

local market narrative, identifying growth opportunities, building demand, and bringing together the right marketing programmes to support acquisition, growth and retention across our customer base.This is a broad, commercially focused role for a marketer who enjoys connecting strategy with execution. You’ll combine market insight, storytelling, demand generation, events … learnings with regional and global teams to help influence broader international growth.Drive Demand and Revenue GrowthDevelop integrated, full-funnel marketing programmes that support customer acquisition, growth and retention across Reddit’s UK advertiser base.Build demand-generation programmes across channels such as events, digital campaigns,, partnerships, content and account-based ...