26 to 50 of 197 Customer Engagement Jobs in the South East

145+ countries while proudly maintaining headquarters in New Zealand. **The Role** Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … serving as their primary day-to-day contact. **In this role, you will have the opportunity to:** * Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention.* Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes.* Monitor ...

annual growth rate exceeds 25%. Job Description The Product Manager plays a key role in shaping and enhancing a cloud-based customer engagement platform that supports large-scale service operations. Working cross-functionally with Technology, Operations, Workforce Management, Analytics, and external partners, this role drives the delivery … capabilities that optimize customer outreach strategies, improve agent effectiveness, enhance customer interactions, and increase operational efficiency. The successful candidate will translate business objectives into actionable product requirements, prioritize and manage the product backlog, coordinate feature implementation, and leverage data-driven insights to continuously improve platform capabilities and business ...

focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner … Minimum 10 years' experience as a Business Analyst and/or Product Owner, with at least 7 years focused specifically on Microsoft Dynamics 365 Customer Engagement implementations. Demonstrable experience acting as Product Owner, or performing Product Ownership responsibilities, on D365 CE delivery programmes, including backlog ownership, roadmap communication ...

Marketing and IT delivery teams, and cross-functional stakeholders to shape demand, define business value, manage expectations, and ensure technology solutions support business objectives, customer engagement, operational efficiency, and scalable growth. The ideal candidate is a seasoned Business Systems Analyst and trusted relationship leader with strong commercial acumen … have strong experience as a Business Systems Analyst supporting within the Salesforce Marketing Cloud environment for Commercial, Marketing, E-commerce, digital, CRM, marketing automation, customer engagement, or related enterprise capabilities. You have experience utilizing tools like Jira and ServiceNow You are skilled at business relationship management, stakeholder engagement ...

Marketing and IT delivery teams, and cross-functional stakeholders to shape demand, define business value, manage expectations, and ensure technology solutions support business objectives, customer engagement, operational efficiency, and scalable growth.The ideal candidate is a seasoned Business Systems Analyst and trusted relationship leader with strong commercial acumen, marketing … have strong experience as a Business Systems Analyst supporting within the **Salesforce Marketing Cloud** environment for Commercial, Marketing, E-commerce, digital, CRM, marketing automation, customer engagement, or related enterprise capabilities.* You have experience utilizing tools like Jira and ServiceNow* You are skilled at business relationship management, stakeholder engagement ...

Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer value, and take ownership of progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. … partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You'll also play an important role in helping us learn from the field: identifying repeatable patterns, surfacing product opportunities and shaping how AI-enabled tax workflows ...

defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow … govern the service data model, ensuring business services, technical services, applications and configuration items (CIs) are accurately mapped within a consistent, scalable hierarchy. Customer Service Management: Architect CSM solutions covering case management, customer engagement, customer workspace, SLA compliance and entitlement configuration. Technical Governance & Design Authority: Chair ...

defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow … govern the service data model, ensuring business services, technical services, applications and configuration items (CIs) are accurately mapped within a consistent, scalable hierarchy. Customer Service Management: Architect CSM solutions covering case management, customer engagement, customer workspace, SLA compliance and entitlement configuration. Technical Governance & Design Authority: Chair ...

optical and inspection technologies used by manufacturing businesses across the globe. The organisation has recently reshaped its sales strategy, increasing its focus on digital engagement, lead development and new customer acquisition. As a Business Development Representative, you'll be joining a growing team where you'll play … team Following up inbound enquiries and supporting lead development activities Working closely with sales colleagues to ensure a smooth transition from lead generation to customer engagement This Business Development Representative position offers variety and the opportunity to make an impact within the team. Key Requirements To be considered ...

optical and inspection technologies used by manufacturing businesses across the globe. The organisation has recently reshaped its sales strategy, increasing its focus on digital engagement, lead development and new customer acquisition. As a Business Development Representative, you'll be joining a growing team where you'll play … team Following up inbound enquiries and supporting lead development activities Working closely with sales colleagues to ensure a smooth transition from lead generation to customer engagement This Business Development Representative position offers variety and the opportunity to make an impact within the team. Key Requirements To be considered ...

systems. The programme has strong backing from senior leadership and is now moving from discovery into build, with a particular focus on modernising CRM, customer experience and the wider application landscape. We're looking for an experienced Dynamics 365 Solution Architect who can take a strategic view … business systems fit together as the organisation evolves its technology estate. What you'll be doing Owning and evolving solution architecture across Dynamics 365 Customer Engagement and the wider CRM ecosystem. Helping shape the future direction of the organisation's Dynamics and Microsoft technology stack. Reviewing existing ...

toward our mission. Your role and responsibilities: This is a pivotal Cyber Threat Intelligence role within a 24x7x365 CSOC. You will deliver targeted, customer-relevant threats and vulnerability intelligence that enables timely defensive decisions and strengthens cyber resilience. You will convert customer, sector, adversary, and vulnerability intelligence into … reduce credible attack paths before impact. Rapid, proportionate response to zero-day and emerging vulnerability events. Translation of geopolitical, sector and technical developments into customer-relevant cyber risk and action. 2) Intelligence Delivery Approach Your mission is to turn relevant internal and external developments into customer-specific defensive ...

Marketing automation roles could play a central part in driving campaign delivery and customer engagement. A core focus could be managing Salesforce Marketing Cloud platforms, optimizing workflows and enabling teams to execute targeted campaigns at scale. Please note the content of this advert does not represent a live vacancy. … this type may sit within marketing operations or technology teams, partnering across marketing, sales and business intelligence functions to streamline campaign execution and improve customer engagement through platform automation and integration. Typical role overview Location: London, Greater London, England Type: Contract • Full-time Rate ...

container logistics company working to connect and simplify its customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over … adjustments during the application and hiring process. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple ...

market insight, account intelligence, creativity and data to determine where marketing can have the greatest commercial impact. Working closely with Sales, Account Executives, BDRs, Customer Success, Alliances and Marketing, you’ll translate business and territory priorities into integrated programmes that create meaningful customer engagement and measurable revenue … have the opportunity to shape how Qlik engages some of the UK’s most important enterprise organisations and influence the full journey from account engagement through to pipeline and expansion. You’ll have the opportunity to: Own and execute Qlik’s UK field marketing strategy, aligned to revenue, pipeline ...

assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with … solution sales as a technical and domain expertof a client-facing sales team Help develop and contribute to sales campaigns focused on the full customer lifecycle Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform Lead discovery workshops to determine customers’ business challenges and deliver ...

agreements across Elekta’s product portfolio within the UK & Ireland. You’ll focus on increasing contract coverage, recurring revenue and profitability, while building strong customer relationships and delivering a great customer experience. Managing the full sales cycle, you’ll develop customer engagement plans, create commercial proposals … help customers maximise the value of their Elekta solutions. Responsibilities: Manage service agreement renewals, warranty conversions and out-of-contract opportunities, proactively maintaining customer coverage and securing orders. Lead customer meetings, presentations and commercial negotiations, preparing accurate quotations and recommending appropriate pricing and commercial solutions. Analyse Elekta ...

Senior Customer Success Manager - Europe West Full-time IFS is a billion-dollar revenue company with 7,000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters … make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Customer Success Manager As a Customer Success Manager at IFS, you will be a trusted partner to our customers, helping them achieve lasting business ...

remote environmental monitoring. We are looking for a commercially astute, technically credible relationship-builder to lead our transition from field trials and early customer interest to repeatable commercial adoption. THE ROLE You will own commercial strategy and business development as Mode Labs moves from product development into paid beta … trials and first sales. Initially, you will work hands-on across customer development, propositions, pricing, marketing, CRM and forecasting, while building a disciplined route from technical trial to commercial purchase. Reporting to the CEO and working as part of the senior leadership team, you will work closely with ...

Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life. We are looking for a customer-focused and technology-savvy ANI eSolutions Senior Advisor to support the delivery, development, and ongoing success of Abbott Nutrition's customer-facing digital … play a key role in the evolution of innovative healthcare technology platforms, including patient management systems, CRM solutions, and future digital applications that enhance customer experience and operational excellence. Working closely with NHS stakeholders, healthcare professionals, internal teams, and IT partners, you will support the software development lifecycle, drive ...

Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life. We are looking for a customer-focused and technology-savvy ANI eSolutions Senior Advisor to support the delivery, development, and ongoing success of Abbott Nutrition's customer-facing digital … play a key role in the evolution of innovative healthcare technology platforms, including patient management systems, CRM solutions, and future digital applications that enhance customer experience and operational excellence. Working closely with NHS stakeholders, healthcare professionals, internal teams, and IT partners, you will support the software development lifecycle, drive ...

expertise, driving account growth from lead generation through negotiation and close. This role is responsible for developing strong relationships with key decision-makers, understanding customer challenges, and delivering tailored software solutions that address business needs. The specialist stays informed about industry trends and competitive landscapes, communicates the value proposition … analyze sales data to identify trends, opportunities, and areas for improvement. Guide, build, and manage cross-cultural, cross-tower, cross-business teams for effective customer support. Build and manage strong customer relationships at the executive level. Stay informed about industry trends, competitive landscape, and emerging technologies; provide insights ...

ICAM is a key contributor to revenue growth. Role Description (Including but not limited to) Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Job Description Role Purpose The Customer Adoption Consultant helps customers successfully onboard, use and realise value from IFS.ai Logistics. Working within the adoption operating model and with coaching from a Customer Adoption Manager, the Consultant coordinates customer activities, maintains delivery discipline, analyses adoption signals, delivers training and turns customer feedback into clear actions. The scope is narrower than the Manager role, with defined accounts or workstreams and clear escalation for complex commercial, executive or delivery decisions. Key Accountabilities ...

Marketing Science London | Hybrid (3 days in office) | £60,000 - £75,000This is an excellent opportunity for a Senior Analyst to join a leading customer experience and marketing consultancy where data plays a central role in shaping customer engagement and business strategy. You will work across … Company They are a specialist consultancy focused on helping organisations better understand their customers through data, analytics, and marketing science. Their analytics function combines customer insight, digital analytics, measurement, and data strategy to support smarter decision-making. The team operates in a collaborative, project-based environment and offers strong ...