26 to 50 of 77 Customer Engagement Jobs in the South East

maintenance of SC clearance We are seeking an experienced Programme Manager to lead the delivery of complex, multi-stakeholder programmes . This is a customer-facing role where you will play a key part in building trusted relationships, aligning customer objectives, and ensuring successful delivery against commercial … operational goals. Key Responsibilities Act as the primary customer interface, building strong, trusted relationships Lead end-to-end programme delivery across scope, schedule, cost, and risk Drive programme governance, including steering boards and executive reporting Manage multiple projects, workstreams, and dependencies Oversee financial performance, forecasting, and contractual commitments Engage ...

Salary:Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

defence sector organisations. As a senior member of the team, you'll play a key role in shaping workplace transformation strategies, supporting major customer programmes, and driving technical excellence across both pre-sales and delivery engagements. What you'll do Lead the design and implementation of enterprise-scale workplace … solutions Act as a technical authority, providing governance and assurance across in-flight projects Support customer strategy and opportunity discussions, presenting solutions from both a technical and business perspective Own the creation of technical solutions, pre-sales responses, and associated cost models Identify and mitigate technical risks throughout ...

well-established organisation in the Technology & Telecoms sector. The company is a medium-sized enterprise known for its innovative solutions and commitment to customer satisfaction. Description · Identify and develop new sales opportunities within the B2B market using existing database of customers, external sources and wider sales team. · Drive lead … generation and telemarketing campaigns to support the business needs. · Build customer profiles and record key information on CRM system through market research, customer engagement, sales and distribution partners. · Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer ...

overtime is paid - Hold a full UK driving licence and be willing to travel across the County At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What You'll Be Doing … with Palo Alto firewalls MPLS and multi-VRF experience Cisco/Aruba Wi-Fi support experience desirable not essential What You'll Bring Strong customer engagement and relationship skills Clear communication across technical and non-technical audiences Analytical and structured problem solving Ability to follow technical designs Strong ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

skills, and an interest in technology is essential. Reporting to: Sales Manager Key Responsibilities Supporting sales activities across a range of international markets and customer sectors. Managing inbound enquiries and following up on leads through telephone, email, and online channels. Ensuring all customer interactions and sales activities … reports and analysing data to support business decision-making. Conducting market research and identifying new business opportunities. Supporting marketing initiatives, campaigns, events, webinars, and customer engagement activities. Monitoring tender portals and industry sources to identify potential opportunities. Working collaboratively with colleagues to achieve sales targets and business objectives. ...

within critical infrastructure. Deep knowledge on security architecture, with hands-on experience designing and integrating multi-layered security solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic ...

growing organisation delivers a range of market-leading products, services and experiences across multiple sectors. Technology plays a central role in supporting business growth, customer engagement and operational excellence, with ongoing investment in digital transformation, CRM, data and platform development. With an ambitious growth strategy and a strong … focus on innovation, the business offers a dynamic environment where technology projects have a direct impact on commercial success and customer outcomes. THE ROLE With a strong focus on creativity and concept development, you'll be involved throughout the project lifecycle, helping to transform client briefs into engaging brand ...

senior escalation point for complex or high-priority issues, set the standard for best practice across technical processes, service delivery, security controls, documentation and customer engagement, and foster a culture of continuous improvement, accountability and professional development within the team. Key Responsibilities Team Leadership & Management Lead, mentor, support … develop helpdesk staff in both technical and customer service skills Oversee daily ticket allocation, prioritisation, and workload balancing across the team Conduct regular performance reviews, coaching sessions, and team meetings Support recruitment, onboarding, and ongoing staff development plans Promote a collaborative and positive team culture with clear expectations ...

largest organisations, shaping cloud strategies, influencing solution design, and delivering modern Azure platforms that enable business transformation. You'll combine deep technical expertise with customer-facing consultancy, acting as a trusted advisor throughout the full project lifecycle. Youll be joining Computacenters Global Professional Services organisation, a community of over … shape cloud strategy, contribute to innovative service offerings, and work with leading technologies across Azure, DevOps, Automation, and Kubernetes. What you'll do Lead customer engagements, providing expert Azure consultancy throughout the solution lifecycle Shape and influence Azure solutions during pre-sales activities, workshops, and technical discussions Design ...

scale up. Data is a key focus area, with significant investment in building a modern, insight driven organisation. Their work spans loyalty programmes, customer engagement, and commercial performance. The Role You will lead the combined Analytics and Data Science function, with responsibility for strategy, delivery, and stakeholder engagement … Science teams into a unified function * Leading and developing a team of managers and specialists across analytics and data science * Setting the roadmap for customer focused data initiatives, including loyalty and pricing optimisation * Driving adoption of self service analytics and improving data accessibility across the organisation * Leading the overhaul ...

Hybrid 2 days per week | London | Marctech A leading UK organisation is embarking on a major MarTech transformation programme , building a best-in-class customer engagement ecosystem including CDP, CEP, CMP and CRO platforms , underpinned by a robust Customer 360 data foundation . We’re looking … initiative. What you’ll be doing Define and own end-to-end MarTech architecture (CDP, CEP, CMP, CRO) Design data flows, identity resolution, and customer journey orchestration Enable real-time decisioning using event-driven architectures Ensure alignment with Customer 360 and enterprise data strategy Produce key artefacts (HLDs ...

most. The Role We’re looking for a Field Service Engineer (IP/Networking) to join our team in Whiteley, Hampshire. This is a customer-facing, hands-on role for someone who enjoys working with complex technical systems and wants to be involved across the full lifecycle from … sales support and demonstrations through to delivery and ongoing customer support. You’ll split your time between working on-site with customers and supporting activities in the office, including system setup, troubleshooting, and technical support. Travel is a key part of the role, typically up to two weeks ...

part of this journey, we're looking to appoint two Functional Consultants with expertise in either Dynamics 365 Finance & Operations (ERP) or Dynamics 365 Customer Engagement (CRM). These are highly visible roles for individuals who enjoy working at the intersection of business and technology, partnering with stakeholders … Manager ERP/CRM Functional Lead Business Applications Consultant Key experience includes: Dynamics 365 F&O (Finance) or Dynamics 365 CE (CRM) Strong stakeholder engagement and workshop facilitation Functional design, process mapping and requirements gathering System implementation, optimisation or transformation projects A consultative, business-focused approach Why Apply? This ...

global rollout activities Partner with Business Technology, commercial teams, and vendors to deliver CRM solutions Optimise CRM capabilities to improve field force effectiveness and customer engagement Ensure compliance with data privacy regulations, including GDPR and consent management Oversee testing, implementation, and deployment of CRM solutions across markets Drive … stakeholder engagement, programme communications, and adoption across user groups Skills & Experience Required Strong experience with CRM platforms (e.g. Salesforce, Veeva CRM) Proven track record delivering large-scale CRM or digital transformation programmes Experience working in regulated environments (e.g. pharma, life sciences, healthcare) Excellent stakeholder management and cross-functional leadership ...

Head of Product Growth/Referral Systems Specialist, you'll be responsible for developing and optimising product-led growth strategies that drive sustainable customer acquisition. Working closely with product, engineering and leadership teams, you'll lead experimentation across referral programmes, sharing mechanisms and engagement features, helping to accelerate … Specialist role will have the following: Commercial experience in product growth, referral programmes or viral acquisition strategies A proven track record of delivering measurable customer growth through product-led initiatives Experience working within high-growth consumer, social or direct-to-consumer businesses Strong analytical skills with the ability ...

registrations with vendors where required. Ensure competitive positioning for large opportunities and projects. Track bid outcomes and pipeline to improve future deal success. Key Customer Engagement Build strong relationships with key reseller partners and system integrators. Support major opportunities alongside the sales team. Provide product guidance and commercial … support for large projects. Understand customer needs and feed market insight back to vendors. Sales Enablement Work closely with internal sales teams to drive awareness and adoption of the portfolio. Support the creation of product promotions and sales campaigns. Deliver product briefings and commercial updates to sales teams. ...

Business Development Manager to join their expanding team. Our client has developed an innovative B2B platform that helps service-based organisations streamline operations, improve customer engagement, and scale more effectively. With strong market traction and ambitious growth plans, this is an exciting opportunity to join a business … through outbound channels Build and manage a strong sales pipeline via cold calling, email campaigns, and social selling Conduct high-volume outreach to understand customer needs and qualify opportunities Expand prospect databases using CRM platforms and professional networks Generate and qualify leads, ensuring alignment with sales criteria Collaborate with ...

leading live chat provider for the automotive industry trusted by thousands of dealerships to deliver exceptional customer engagement and lead generation. As a company driven by innovation and results, we are now experiencing rapid growth into new verticals, including Estate Agency. We are looking for a driven … team. In this role, you will be responsible for managing and developing a portfolio of client accounts, identifying new business opportunities, and delivering exceptional customer service to maximise revenue and retention. What Youll Be Doing Manage a portfolio of existing client accounts, building strong and lasting relationships Identify opportunities ...

England £450-£480 Per Day, Outside IR35 Remote Immediate Start The Company They are a specialist organisation working at the forefront of AI-driven customer engagement. Their focus is on enabling highly personalised, real-time decisions across digital channels using advanced analytics and machine learning. The business combines deep … models on cloud platforms such as AWS, GCP, or Azure.* Proven ability to communicate complex technical concepts to non-technical audiences.* Experience with Pega Customer Decision Hub and Adaptive Decision Manager in production environments is highly desirable.* Exposure to real-time decisioning, customer engagement, or personalisation ...

student and staff experience at UAL. As a CRM Officer , you will play a key role in supporting the delivery of a first-class customer experience across UAL. Working within Digital & Technology, you will help ensure CRM systems, processes and practices are effectively utilised to support enquiry handling, communications … students Experience Experience working in a CRM-focused role, including system administration, processes or operational support Understanding of CRM practices and how they drive customer engagement and business outcomes Experience supporting users or stakeholders, including training and guidance Awareness of GDPR and its application within CRM activities Strong ...

valued clients, helping them maximise performance and achieve long-term commercial goals. The organisation has over a decade of industry experience, delivers innovative customer engagement solutions to businesses across multiple sectors, and has built an outstanding reputation for client service and retention. Offering a salary … Apply To apply, please send your CV to Kate Morgan of CV Screen in strict confidence. Alternate Job Titles Account Manager Client Success Manager Customer Success Manager Digital Client Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary ...

valued clients, helping them maximise performance and achieve long-term commercial goals. The organisation has over a decade of industry experience, delivers innovative customer engagement solutions to businesses across multiple sectors, and has built an outstanding reputation for client service and retention. Offering a salary … Apply To apply, please send your CV to Kate Morgan of CV Screen in strict confidence. Alternate Job Titles Account Manager Client Success Manager Customer Success Manager Digital Client Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary ...

Immediate Start The Company They are a data-driven organisation with a strong focus on using analytics to inform commercial and customer-focused decisions. Data and decision sciences play a central role across multiple functions, with close collaboration between analytics, finance and customer engagement teams. The business … changes made during the contract. Build and maintain clear reporting to provide visibility of model outputs and business impact. Work closely with lifecycle and engagement teams to embed model outputs into decision-making processes. Own and stabilise an existing anomaly detection solution, addressing bugs, gaps or reliability issues. Deliver ...