Product Solutions Specialist – Customer Experience
- Location
- Greater London, England, United Kingdom
customer-facing product experience for Plan-Apps MMP within the CX function Deliver engaging, tailored Plan-Apps MMP demonstrations for different audiences, use cases and customer-journey stages Lead discovery workshops alongside the Change Lead Uncover customer priorities and translate them into relevant platform use cases Shape … product messaging and storytelling to communicate customer value Keep demo scripts, flows and supporting materials current Build and maintain credible demo environments and sandboxes using realistic customer scenarios Contribute technical solution-design expertise to proposals Partner with Change and Product on technical onboarding planning Share prospect and customer ...