426 to 450 of 1,630 Customer Engagement Jobs

About the RoleWorking for a high-growth (+25% YOY), sustainable consumer eCommerce scale-up, Customer Retention and Loyalty Marketing Manager will have the opportunity to shape the growth of their loyalty program. You'll be responsible for creating customer-centric strategies and executing the loyalty program while optimising … personalisation and customer engagement to achieve business growth. Requirements: Proven experience working in Retention, Loyalty or CRM focused role, with experience working on a loyalty program. Familiarity with CDP and ESP tools such as Bloomreach, Treasure Data, Blueconic etc. An analytical growth mindset and able to use analytical ...

lead the development of the associated technical and commercial proposal. The Business Capture Management team owns the full bid lifecycle, ensuring that customer requests are translated into clear, deliverable and costed solutions that are comprehensive, competitive, compliant and customer-focused. The role works across the business to define … solutions that address specific customer needs. You will collaborate closely with Sales, Solutions Architect, Engineering, In-Service Support, Programme Management, Supply Chain, Finance and Commercial teams. You will also liaise directly with customers around the globe to clarify requirements, communicate the proposed solution and support internal governance approvals. ...

summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with ...

Intelligent Customer Products (ICP) platform is a new CDO platform within Consumer Relationships It builds and scales capabilities including Conversational AI, AI Search, CoachAI and Super Agent to deliver trusted, personalised and effortless AI-powered customer experiences ICP helps Lloyds create proactive, intelligent customer interactions that drive … growth, improve customer satisfaction and reduce cost to serve, underpinned by the standards, governance and operational foundations needed to deploy AI safely at enterprise scale The Senior AI Engineer role is a hands-on technical role within the Intelligent Customer Products (ICP) Platform, responsible for designing, building ...

digital and technology transformation to hire an experienced Technology Project Manager. You'll take ownership of the end-to-end delivery of a major customer technology programme, focused on new CRM, customer data and customer engagement capabilities. Working across Technology, Digital, Business teams and external partners … hybrid delivery environments Comfortable bringing structure and direction to complex and evolving programmes This is an opportunity to take ownership of a high-profile customer technology transformation within a large, complex organisation, with significant exposure across both Technology and the wider business. #J-18808-Ljbffr ...

What Were Looking For: The Program Manager - Residential position is responsible for program planning, contractor network management, procurement activities, budget oversight, performance management, stakeholder engagement, and achievement of participation and energy savings goals. This role works closely with Energy Trust staff, utility partners, Program Management Contractors (PMC), Program Development … staff and other in-person meetings. What Youll Do: Manage all aspects of the residential home assessment program, including planning programs, market research, contractor engagement, procurement activities, performance management, and continuous improvement initiatives. Lead planning and development of program delivery strategies that support Energy Trust's strategic objectives ...

Your Role Product Manager – Global MarTech & Engagement Platforms. You will be the strategic architect of Elanco’s marketing technology ecosystem, owning the connective tissue of SaaS-based platforms that drive customer engagement, education, and conversion. You will manage a diverse portfolio of enterprise tools, including Docebo, On24 … Wistia, Pear Commerce, Ahrefs, and other key engagement platforms, ensuring a seamless, high-performing set of capabilities for global marketing teams worldwide. Your Responsibilities SaaS Portfolio Management – Lead the lifecycle, integration, and optimization of the marketing SaaS stack. Engagement Roadmap – Define strategy for how bolt‐on technologies enhance ...

recognised technical authority, shaping OpenShift strategy across some of the UK's most complex enterprise environments. You'll combine strategic consultancy, architectural governance, and customer engagement while influencing the future direction of our OpenShift capability. You'll be joining a collaborative team of architects, consultants, and technical specialists … best practices across the practiceLead architecture strategy for large-scale hybrid and multi-cloud transformation programmesProvide governance and technical assurance across high-profile customer engagementsSupport strategic pre-sales activities, major bids, and customer workshopsAdvise senior customer stakeholders including CTOs, Heads of Engineering, and Platform OwnersDrive security, resilience ...

company, is seeking multiple AI Engineers (Enterprise) to help design, build, and deploy production-grade generative AI solutions for enterprise customers. This is a customer-facing, hands-on engineering role that combines deep technical expertise with solution architecture and client engagement. You will partner closely with enterprise organizations … solution strategies. Scope and execute proof-of-concept (POC) projects, performance testing, and solution evaluations. Design, build, and deploy production-ready AI applications within customer environments. Recommend appropriate model architectures, deployment strategies, and infrastructure based on customer requirements. Advise customers on model fine-tuning and optimization techniques, including ...

other duties assigned by their manager from time to time, as may be reasonably required of them. Establish and maintain strong relationships with the Customer, understanding commitments, targets and drivers and helping to support these. Whilst in your current role, you will also be required to provide support … ensuring the ability to interact with the business, peers and vendors in a professional manner. Essential: Ability to work independently with minimal supervision. Essential: Customer engagement experience Essential: Customer requirements gathering Desirable: Experience of Power BI Desirable: Experience of Cloud based Infrastructure i.e. Microsoft Azure Desirable: Experience ...

they implement, expand, and mature their use of ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management. You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. … across multiple stakeholder groups, identifying opportunities for automation and AI, and helping customers realize measurable business value from the platform. Lead strategic implementations and customer transformations Own complex customer engagements from discovery through rollout, enablement, and ongoing optimization. Diagnose current-state workflows, identify friction points, and design scalable ...

compliance and product innovation. Role summary MiFinity is seeking a commercially minded, data-driven Senior Retention Lead to take ownership of lifecycle marketing, CRM, customer engagement, loyalty and reactivation across our global eWallet customer base. This role reports directly to the Chief Marketing Officer and will … accountable for improving activation, repeat usage, customer value and retention performance. Responsibilities Own the retention strategy across onboarding, activation, engagement, repeat usage, reactivation and churn reduction. Lead CRM and lifecycle marketing usingClevertap as theautomation platform. Own MiRewards as part of the broader retention remit, including segmentation, reward strategy ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: £14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Sittingbourne (Onsite with 1 day work from home) Pay Rate: £14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: 14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

with customers to assure the realization of their digital transformation goals and expand the client footprint. Develop, maintain, and manage the implementation of strategic customer engagement plans. Manage efforts to research and identify customer prospects and targets. Collaborate with sales, engineering, products, and marketing teams to develop … lines of business. Represent C3 AI by driving business development with company alliance partners. Personally engage in strategic account selling, business development, and ongoing customer success. Travel to customer sites up to 50% of the time (or more) depending on business needs. Qualifications Degree in engineering, science, computer ...

with customers to assure the realization of their digital transformation goals and expand the client footprint. Develop, maintain, and manage the implementation of strategic customer engagement plans. Manage efforts to research and identify customer prospects and targets. Collaborate with sales, engineering, products, and marketing teams to develop … lines of business. Represent C3 AI by driving business development with company alliance partners. Personally engage in strategic account selling, business development, and ongoing customer success. Travel to customer sites up to 50% of the time (or more) depending on business needs. QualificationsDegree in engineering, science, computer science ...

Business Development manager for our Client in Chorley. Job Role:- Outbound telephone communication with customers. You'll play a key role in developing positive customer relationships, driving brand product and services awareness, loyalty and sales whilst gathering valuable customer insights, and supporting the achievement of our sales … growth goals. Processing and administering customer enquiries, from costing through to quotation and completion. Updating the CRM system with customer and supplier information. Performing ad hoc administrative duties as required. Pushing out into the field to visit customer and develop target regions if required. Hours are Monday ...

ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work … considered for the opportunity that best aligns with your background.## ## About the RoleThe Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building ...

months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … right place! Agentforce is the future of AI, and you are the future of Salesforce.Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team ...

technical direction for how the European marketing organization reaches and engages customers across marketing channels to achieve lifecycle marketing goals. You own both the customer-facing marketing products and the channel foundations they depend on. Your portfolio accelerates customer acquisition and deepens customer engagement across … impact. Key job responsibilities Set the three-year vision and architecture direction for the region's lifecycle marketing products, measured by improvement in customer acquisition and engagement. Own both the customer-facing marketing products and the underlying channel foundations, and decide what to deliver for each ...

competitive scenarios by demonstrating Databricks' differentiation through custom-built solutions Orchestrate cross-functional resources (DSAs, SAs, FDE, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 8+ years in solutions architecture … trade-off analysis Track record of driving platform adoption and consumption growth within accounts Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritisation Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement Excellent communication ...

data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication , we are on a mission to make BCN the most trusted tech partner in the UK today . The kind … role The Pre-Sales Engineer will play a key role in supporting the sales process by designing,scopingand recommending technology solutions that align with customer business and technical requirements. The primary focus of the role is On-PremiseInfrastructure and Microsoft Modern Work solutions, helping customers modernise,optimiseand secure their ...

Conduct UAT (User Acceptance Testing) with stakeholders to ensure solutions meet business requirements. Identify, document, and track system defects and enhancements. Project Management & Stakeholder Engagement Act as a liaison between business users, IT teams, and external vendors. Support project planning, timelines, and deliverables for platform-related initiatives. Provide training … years’ experience as a Technical Business Analyst, preferably within an education, membership, or professional body environment. Strong expertise in Microsoft Dynamics 365, including CRM, Customer Engagement, Power Platform, Business Central, or Finance and Operations modules. Experience working with market-leading Learning Management Systems such as Moodle, Canvas, Blackboard ...

overall TAM proposition of which TAM Product & Innovation is the other. Operate at the airport operational and CxO level to accelerate adoption and customer value realisation of AI-enabled TAM use cases through process and/or operating model transformation, stakeholder alignment, change management and governance. Working closely with … model and performance framework with TAM Product & Innovation to deliver the overall TAM strategy. Own TAM services business performance, including revenue, profitability, pipeline and customer value realisation. Build and lead a centrally managed, globally distributed TAM services team. Business Development & Customer Engagement Lead go-to-market, pipeline ...