451 to 475 of 565 Customer Engagement Jobs

ownership of a portfolio of enterprise customers, leading projects from implementation through to ongoing service delivery. You'll work at the intersection of delivery, customer success and commercial growth, partnering with senior stakeholders to ensure successful outcomes. What you'll be doing: Managing end-to-end delivery for multiple … customer engagements Acting as the primary point of contact for key client accounts Leading cross-functional teams to deliver high-quality software implementations Driving governance, risk management, reporting and delivery excellence Building long-term customer partnerships and acting as a trusted advisor Identifying opportunities to expand customer ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven ...

deliver complex cloud platforms. You will also contribute to Appvia’s wider engineering capability, influencing standards, patterns, and approaches that are reused across multiple customer engagements. Interview Process - 4 Stage Discovery conversation with Talent Acquisition Paired technical assessment with an Engineering team member Technical deep dive with Practice Leadership … large, complex public cloud projects. Team Management and Mentorship: Extensive experience leading and managing teams, fostering a collaborative culture, and mentoring team members. Enterprise Customer‐Facing Experience: Significant experience engaging with enterprise clients, managing relationships, and ensuring high levels of customer satisfaction. Continuous Learning and Industry Involvement: Proven ...

technology Product Manager with expertise in enterprise networking, cybersecurity or infrastructure platforms who enjoys working at the intersection of technology, commercial strategy and customer engagement. About the Role As Product Manager, you will own the full product lifecycle for a portfolio of networking and security products and services, defining … Engineers, Product Managers, Product Creation teams and Business Development colleagues, you will translate market requirements into scalable solutions while ensuring products remain aligned to customer needs and business objectives. You will also work closely with customers, partners and internal stakeholders globally, helping shape future capabilities within networking, cybersecurity, AIOps ...

vision and priorities across UK, European and US markets. Drive the development and delivery of AI-powered, agent-led commerce capabilities to enhance the customer buying journey. Partner with engineering, architecture, UX, data and commercial teams to translate business objectives into prioritised product backlogs and deliverable features. Lead third … search and marketing platforms such as Bloomreach and Google. Define and track product success metrics, KPIs and adoption measures to optimise commercial performance and customer engagement. Collaborate with senior business stakeholders to align product strategy with wider digital transformation and commercial objectives. Prioritise features and manage the product backlog ...

telephone, LinkedIn and other digital channels to identify opportunities and build relationships with key stakeholders. Research target accounts, industries and market sectors to understand customer challenges and identify where Sonardyne solutions can add value. Support Account-Based Marketing (ABM) initiatives through targeted outreach and follow-up activities aligned … priority accounts. Use CRM platforms and AI-enabled sales tools to manage lead activity, prioritise engagement and maintain accurate customer records. Qualify opportunities against agreed criteria before passing them to Sales Managers or Channel Partners for further development. Respond promptly to inbound leads generated through marketing campaigns, exhibitions ...

main contact for the solution design for both internal and external partners. Activities will include preparing solution design, leading design discussions with customer, review of design documents, helping solution engineers with design guidance, troubleshooting and technical escalation management.Responsibilities* Develop a complete understanding of E2E deployed cloud solutions … across the competence centers, global support, and product line maintenance teams to drive solution design.* Serve as the primary technical point of contact and engagement for internal and external stakeholders during escalations. Work closely with Test Manager for Test definition, Test execution and Test reporting tasks* Support automation initiatives ...

engages in account planning, demand generation, development of cloud and AI Strategic Framework Agreements (SFAs), industry go-to-market strategy, solution development, partner ecosystem engagement, and field enablement for AWS Energy customers worldwide. In this role, you will define and execute the multi-year strategy for how AWS engages … global Energy sector as a customer, partner, and infrastructure counterpart to drive cloud and AI growth. You will lead a globally distributed team of senior business development professionals who structure large, multi-party commercial agreements, manage CxO-level relationships, define the industry strategy, build the opportunity pipeline, enable regional ...

regional marketing strategies aligned with business objectives across the EMEA region. Own integrated marketing plans, campaigns, and event programmes to drive pipeline growth and customer engagement. Manage regional marketing budgets and optimise investment based on campaign performance and ROI. Lead the planning and delivery of executive events, customer … campaign success metrics. Partner closely with Sales, Product Marketing, and other cross-functional stakeholders to support go-to-market initiatives. Ensure a consistent customer experience and messaging across all regional marketing activities. Provide leadership and guidance to marketing and event team members where required. Potential line management ...

integrate seamlessly into their tech stacks, taking a consultant‐first approach that builds confidence and secures technical buy‐in. Beyond closing deals, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo. Recent team projects include AI‐powered demo data generators, a public Chrome extension … computing, and modern software development practices Confidently coach experienced engineers on complex solution design Leverage AI tools and automation to scale impact and improve customer outcomes Prototype solutions and build proof‐of‐concepts that clearly demonstrate Klaviyo’s differentiation Who You Are Required 5+ years of experience in Solutions ...

deliver an ever-increasing number of spend management solutions. Business Product Managers are responsible for determining how Soldo’s solutions evolve to solve real customer problems and create business value. You will work closely with GTM teams to understand and analyse with rigour the customer needs and market … matter expert for the UK&I market, building a deep understanding of the market’s needs, trends and buying dynamics and proactively supporting key customer engagements. Over time, you will also become a reference expert for Soldo’s solutions, helping guide their evolution, market fit, commercial design and performance ...

Unit Job ID: 10474619 | AWS EMEA SARL (UK Branch) Join the AWS EMEA Telecom team as a Solutions Architect — You will work directly in customer non‐production sandbox environments to create working prototypes, proof‐of‐concepts, and AI‐driven solutions that prove AWS value faster than traditional advisory engagements … partner for major European telecommunications operators, leading with Agentic AI and AI‐assisted software development as the primary value proposition while building directly alongside customer engineering teams. Key job responsibilities This is a builder‐first technical role that combines the strategic advisory expertise of a Solutions Architect with hands ...

will define the GTM strategy, hire and develop the talent that powers it, and create a culture of high accountability, operational rigor and customer obsession. You will partner closely with cross‐functional teams (Sales Enablement, Product, Marketing and GTM Strategy) to build scalable processes, refine messaging and execute … meetings, on‐site discovery and live demonstrations of Matterport’s value. Establish operational discipline around pipeline generation, forecasting accuracy, account planning and multi‐threaded customer engagement. Partner with Sales Enablement to ensure sellers are trained, coached and equipped with modern sales tools, talk tracks and industry‐specific insights. Work ...

best practice adoption Working closely with Architects, Project Managers, and technical teams on large-scale transformation programmes Supporting pre-sales activities, demonstrations, and customer engagements where required What they're looking for: Strong experience delivering Dynamics 365 Finance/F&SCM projects Deep understanding of finance processes and best … practices Experience leading customer workshops and stakeholder engagement Ability to own functional solution design and delivery Consultancy or Microsoft Partner experience would be highly beneficial Strong communication and documentation skills If you're looking for a role where you can lead enterprise Dynamics 365 Finance programmes without spending ...

Market and Enterprise segments, delivering against ambitious acquisition and revenue targets.* Lead the end-to-end sales lifecycle, from pipeline generation through executive engagement, commercial negotiations and contract close.* Build, lead and develop a high-performing sales team, recruiting, coaching and driving a culture of accountability, excellence and continuous … relationships with senior finance, procurement and treasury stakeholders, positioning the business as a strategic payments partner.* Partner cross-functionally with Product, Marketing, Operations and Customer Success to optimise the customer journey and maximise commercial outcomes.* Act as the voice of the customer, providing strategic insight on customer ...

This role is ideal for a proactive, self-motivated professional with a proven track record of driving business outcomes in the Contact Centre and Customer Experience (CX) space through strategic engagement with technology partners, customers, and internal stakeholders.The successful candidate will possess deep expertise across modern Contact Centre … clients, and driving revenue growth across the Financial Services sector.Your Skills:Develop and execute GTM strategies to drive growth in the Contact Centre and Customer Experience business.Identify, qualify, and pursue new business opportunities within the Financial Services sector.Collaborate closely with sales, alliances, marketing, and delivery teams to build ...

shippable product capabilities and measurable ARR. You will work directly with Tier 1 banks, exchanges, and clearing houses to ground the roadmap in real customer needs, and partner closely with Engineering, UX, GTM, and Customer Success to bring it to market. This is a permanent, full-time role … time with Tier 1 financial services customers — investment banks, exchanges, clearing houses, asset managers, and electronic trading desks — to anchor the roadmap in primary customer evidence rather than internal opinion. Lead the discovery, definition, and launch of the Market Data Observability product line. Partner with the Agentic ...

There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

will operate in a model where Sage is one layer removed from the end customers and success is delivered through partners who own the customer relationship, product experience and distribution. The role requires influencing partner behaviour to drive adoption and growth, rather than direct ownership of SMB customer … underperforming commercially, including resetting expectations, influencing partner strategy and aligning incentives to drive sustainable growth Drive changes in partner behaviour (e.g. prioritisation, product exposure, customer journeys) to influence downstream adoption and commercial performance 2. Functional Leadership (Leader of Leaders) Lead and scale a high‐performing global team, including managers ...

someone who thrives in a fast-moving digital environment and enjoys combining trading, merchandising and data-driven decision-making to optimise the online customer journey. Working across multiple product categories across clothing and GM, you'll play a key role in driving online sales, improving conversion and delivering … presented effectively, campaigns are executed seamlessly and commercial opportunities are maximised. Working closely with Buying, Marketing, Ecommerce, Operations and Digital teams, you'll use customer insight and performance data to improve trading performance, optimise product visibility and enhance the overall customer experience. Key Responsibilities Monitor and analyse ecommerce ...

collaborate across competence centres, global support, and product line maintenance teams to drive solution design. Serve as the primary technical point of contact and engagement for internal and external stakeholders during escalations; work closely with Test Manager for test definition, execution, and reporting tasks. Support automation initiatives and drive … integration tasks. Closely work with other Solution Architects for integration design and planning. Mentor and guide new team members. Participate in technical discussions with customer SMEs. Drive and orchestrate as Investigation Leader for troubleshooting and fault isolation during solution deployment. Identify and drive business leads and promote products & services ...

support both their sales and delivery functions, helping customers maximise the value of Microsoft technologies. What will you be doing? This is a customer-facing role where you'll be responsible for leading discovery workshops, shaping technical solutions, supporting pre-sales engagements and overseeing the successful delivery of Microsoft … Modern Workplace projects. Key responsibilities include: Leading technical discovery workshops and stakeholder engagement sessions. Demonstrating the capabilities of Microsoft 365, SharePoint, Power Platform, Purview and Copilot solutions. Gathering business and technical requirements and translating them into solution designs. Producing Scope of Works, technical documentation, proposals and tender responses. Acting ...

support both their sales and delivery functions, helping customers maximise the value of Microsoft technologies. What will you be doing? This is a customer-facing role where you'll be responsible for leading discovery workshops, shaping technical solutions, supporting pre-sales engagements and overseeing the successful delivery of Microsoft … Modern Workplace projects. Key responsibilities include: Leading technical discovery workshops and stakeholder engagement sessions. * Demonstrating the capabilities of Microsoft 365, SharePoint, Power Platform, Purview and Copilot solutions. * Gathering business and technical requirements and translating them into solution designs. * Producing Scope of Works, technical documentation, proposals and tender responses. * Acting ...

will transform complex, global business challenges into repeatable, production‐ready AI frameworks, collaborating closely with Enterprise Architects, Engineering, and Sales to drive measurable customer outcomes. WHAT YOU'LL DO Architect and Scale Global AI Frameworks: Design and develop end‐to‐end AI/ML solution patterns, robust data pipelines … seamlessly integrate with Everpure’s core enterprise offerings. Drive Pilot‐Led Innovation: Spearhead high‐impact MVPs and Proofs of Concept (PoCs) for strategic global customer engagements, rapidly moving experimental AI models into scalable, commercially viable production environments. Accelerate Services Revenue Growth: Translate ambiguous customer requirements into high‐performance ...

will transform complex, global business challenges into repeatable, production‐ready AI frameworks, collaborating closely with Enterprise Architects, Engineering, and Sales to drive measurable customer outcomes. WHAT YOU'LL DO Architect and Scale Global AI Frameworks: Design and develop end‐to‐end AI/ML solution patterns, robust data pipelines … seamlessly integrate with Everpure’s core enterprise offerings. Drive Pilot‐Led Innovation: Spearhead high‐impact MVPs and Proofs of Concept (PoCs) for strategic global customer engagements, rapidly moving experimental AI models into scalable, commercially viable production environments. Accelerate Services Revenue Growth: Translate ambiguous customer requirements into high‐performance ...