251 to 275 of 590 Customer Experience Jobs in England

this role will focus on building and improving the core eCommerce capabilities, ensuring scalable, efficient and high-performing solutions that support business growth and customer experience. Responsibilities: Develop, maintain and enhance the Shopify storefront, including custom themes, applications and functionality Customise Shopify themes using Liquid, JavaScript, HTML5 and CSS3 … inventory Troubleshoot and resolve technical issues across Shopify, integrations and supporting systems Use analytics and performance data to identify, prioritise and implement website and customer journey improvements Support the implementation of A/B testing and experimentation initiatives across the website Implement UX and customer journey improvements ...

Support Engineer (Onsite) Location: Derby Role Type: Full-time, Onsite Life on the team We are seeking an experienced and customer-focused IT Support Engineer to provide onsite IT support for one of our customers in Derby. Supporting a large and dynamic user base, you will play … role in delivering high-quality IT services across incidents, service requests, and Tech Bar support, while contributing to overall service excellence and customer satisfaction.This is a hands-on role requiring strong technical capability, excellent communication skills, and the ability to work collaboratively within a team environment. Must either have ...

high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape … feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature ...

with geo sales management and reps to ensure timely and appropriate information sharing, reporting and management of daily processes to enhance sales results and customer experience in addition to improving operational efficiency In order to be successful, the candidate needs to possess a strong analytical background, with proficiency … Forma) administration, integrations, and drive adoption to optimize existing process.. Data Analytics & Reporting : Create comprehensive dashboards to track key performance indicators (KPIs) such as customer acquisition cost (CAC), pipeline velocity, and win rates. Translate complex data into actionable insights. Sales Enablement & Compensation : Collaborate with Enablement and Commission team ...

that provides highly specialised solutions to customers operating in regulated and complex environments. The organisation has a strong global footprint and a long-standing customer base, with the UK representing a high-performing but lean division. The business is investing in its commercial capability and is now looking … client needs Build and develop long-term relationships with both new and existing customers Identify and convert opportunities to grow revenue within an established customer base Engage clients to understand their challenges and position suitable software solutions Maintain accurate CRM records and collaborate with internal teams to ensure strong ...

across internal systems Keeping the workshop organised, safe, and efficient Hours: Mon to Fri 08:00 - 17:00 42.5 hours per week SKILLS AND EXPERIENCE REQUIRED Essential: Experience in a hands-on, technical, mechanical, or production-based environment (for example workshop, assembly, IT hardware, or similar) OR demonstrable … health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome ...

Benefits Zachary Daniels are delighted to be partnering with a fast-growing, digitally led retail business that is continuing to invest heavily across ecommerce, customer experience, and data capability. We're looking for a Lead Digital Analyst to take ownership of digital analytics across the business, acting … Opportunity You'll own the end-to-end digital analytics landscape, leading on everything from GA4 strategy and tracking optimisation through to dashboarding, customer insight, and marketing performance analysis. You'll also play a key role in shaping the future data environment, helping improve how data is structured, integrated ...

significant digital shift. This is a high-impact role where you’ll play a key part in shaping the future of the online customer experience and driving increased digital revenue. What you’ll be doing: Leading the delivery of key ecommerce initiatives across web and digital channels Owning … finalisation of the homepage experience, working closely with UX teams and external agency partners Driving omnichannel alignment between digital and physical customer journeys Leading workflow redesign across multi-channel teams including UX, ecommerce, product, creative, and marketing Managing senior stakeholders and ensuring delivery aligns with evolving ecommerce strategy ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … portfolio-level reporting, dashboards, and insights • Drive strategic decision-making and investment prioritization • Lead change management and organizational adoption Technical Stack Must Have • Strong experience managing portfolios of large-scale technology or AI programs • Experience in financial management, governance, and strategic planning • Good understanding of: o Agentic ...

with clarity to all stakeholders Support the growth of other PMs and team members through mentorship and sharing learnings Your impact will directly influence customer experience, product performance, and the long-term success of Dragonpass. What We’re Looking For Experience managing products through the full lifecycle … typically gained through 3+ years in Product Management or equivalent relevant experience. Experience leading cross-functional product teams across a full product line Proven ability to manage products through the full lifecycle Strong data analysis skills and evidence-led decision making Experience integrating diverse requirements into coherent product ...

presence and a clear focus on long-term, sustainable growth. The business combines digital commerce with physical retail and places a strong emphasis on customer experience, wellbeing and inclusive ways of working. Data plays an increasingly important role in how commercial decisions are made. The Role You will … questions into clear data requirements and briefs for data engineers. Support data quality checks and ongoing improvement of digital data foundations. Your Skills and Experience Strong commercial experience in ecommerce or digital retail analytics. Confident working with GA4, including events, parameters and ecommerce measurement. Strong Power BI capability ...

market-leading products that enhance everyday life. Operating across multiple international markets, the company continues to invest heavily in product innovation, retail partnerships, and customer experience, creating exciting opportunities for ambitious sales professionals to contribute to its ongoing growth. As part of its UK expansion strategy, the business … Operations teams to ensure successful execution of commercial plans. Contribute to go-to-market strategies and promotional planning. Support trade shows, industry events, and customer meetings as required. Candidate Profile The successful candidate will be a motivated and commercially astute sales professional with a passion for building long-term ...

continue to grow across the UK and internationally, having a high - performing , well - led service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting … ticketing and professional services platform) from a service delivery perspective, strengthen incident, request, and escalation management, and ensure SLAs and customer expectations are consistently met. The role will inherit an existing service desk structure comprising 3 tiers of service desk engineers with varying experience levels, alongside established processes ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

Stack Web Developer to support the management, development of our WordPress website and internal web-based applications. The ideal candidate will have hands-on experience with Elementor, WooCommerce, and custom WordPress themes, along with the technical skills to work effectively with databases, APIs, and version control systems. Key Responsibilities … Integrate and manage APIs for website functionality Troubleshoot website issues and ensure optimal performance and security Support e-commerce operations including product management and customer experience Essential Requirements for a Full Stack Web Developer: Strong experience withWordPress,Elementor, andWooCommerce Proficient inPHPand comfortable working in custom WordPress themes ...

industry‐leading. Key Responsibilities As a Senior Service Designer, you will: Lead the design of end‐to‐end services, ensuring coherence across user experience, operational processes, and enabling technology Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service … ensuring outcomes deliver value for users, organisations, and delivery teams Collaborate closely with UX Designers and Researchers to connect service‐level intent with detailed experience design Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable Communicate service concepts, design rationale ...

organization, the Data Science team is at the forefront of innovation. They tackle some of the most complex business challenges across various domains, including customer experience, supply chain, marketing, and technology. By applying advanced machine learning techniques, generative AI, and large language models, they enhance pricing strategies, optimize … store operations, and personalize customer interactions. This is a collaborative environment where team members rotate across different domains, expanding their skills and impact. As a Data Scientist, you will: Develop and deploy machine learning solutions that enhance decision-making and improve customer service. Design and implement robust models ...

problems. You'll thrive if you enjoy collaborating with others, communicating clearly, and taking ownership of quality outcomes across a product's lifecycle. Key experience includes: • Strong software testing experience, particularly within web applications. • Experience creating and maintaining automated tests and working with APIs. • Familiarity with Agile … passion for continuous learning. In return, you'll join a supportive and forward-thinking environment where your expertise will directly influence product quality, customer experience and engineering excellence. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background. ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Celestras Business Systems Lead, you will take ownership of the companys … staff with software-related issues, collaborating with the wider IT support function. Manage budgets for software initiatives and licensing costs. What Youll Bring Extensive experience with business software, digital platforms, and systems integration. Strong understanding of IT infrastructure as it relates to supporting software applications. Proven project management experience ...

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

Hybrid) Salary: £80,000 - £90,000 + bonus The Opportunity We're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce … platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer ...

insights and recommendations to clients Running client meetings and stakeholder workshops Producing reports, presentations and optimisation roadmaps What we're looking for: 4+ years' experience in CRO, experimentation or digital analytics Strong A/B testing and optimisation experience Excellent stakeholder management and communication skills Experience with … tools such as Webtrends Optimize, VWO, Optimizely, AB Tasty or similar Passion for data-driven decision making and customer experience Agency, vendor and in-house backgrounds are all welcome. This is a fantastic opportunity to join a specialist optimisation business, work with well-known brands, and have ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

week Our client is a well-established gambling and gaming business with a strong digital presence and a growing focus on AI-driven customer experiences. They operate a live, customer-facing AI chatbot that plays a key role in customer support. Due to growth and increasing demand … significantly improve the quality of AI conversations. What You'll Do Own and maintain the chatbot knowledge base end to end Gather content from customer service, operational and commercial teams Rewrite and structure content specifically for AI understanding and intent handling Analyse real chatbot conversations to identify gaps, errors ...