451 to 475 of 946 Customer Experience Jobs in England

Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local … integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise’s day-to-day operations — if our services go down, Wise goes down. How we work We work in an agile fashion, with ...

driving new business growth by developing strategic relationships with contractors, developers and other key organisations across the construction sector. Working consultatively, you'll identify customer challenges and demonstrate how MSite's workforce management platform helps organisations improve safety, compliance, productivity and operational performance through digital transformation. … full enterprise sales cycle, collaborating with internal teams to deliver an outstanding customer experience and contribute to the continued growth of the business. Why join us? Competitive salary with uncapped commission Hybrid working with additional flexibility A supportive, inclusive culture that puts people and development first Sell ...

Salesforce technologies including Apex, Lightning Web Components, Financial Services Cloud, Service Cloud and Agentforce, you'll design and develop robust solutions that support seamless customer journeys while driving technical excellence. As a senior member of the engineering team, you'll collaborate with stakeholders across the organisation, influence architectural decisions … business value. Key Actions Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events and APIs to support seamless customer and adviser journeys Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support Lead the technical ...

Product Management Location: Hybrid – Uxbridge/Remote UK About the Role At giffgaff, we’re committed to building a better mobile and connected services experience through simplicity, transparency, and community. As our Head of AI & Data Product Management, you’ll lead the vision, strategy, and delivery … This role requires a strategic leader who can balance long‐term innovation with pragmatic delivery, ensuring AI and data investments generate tangible outcomes across customer experience, growth, operations, and decision‐making. What You’ll Do Strategy & Leadership Define and own the AI and Data Product strategy closely aligned ...

transformation initiatives before investment Typical use cases include: Assessing the impact of robotics and automation in warehouses Improving in-store operational efficiency Optimising customer experiences and venue layouts Testing business resilience and contingency planning Supporting large-scale transformation and change programmes In short, the solution helps organisations improve efficiency … buying journeys. Key Responsibilities Generate and develop relationships with senior stakeholders and decision-makers Build, manage and convert a healthy new business pipeline Identify customer challenges, objectives and commercial drivers Research prospects and develop a deep understanding of their business priorities Navigate complex, multi-stakeholder sales processes Handle objections ...

into the product, data, AI, and technology capability needed to make sustainable energy simple. You will build a product and technology function that improves customer experience, lowers cost to serve, strengthens data‐led decision making and enables safe, repeatable use of AI across the business. They will balance … road to a net‐zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer‐centric, tech‐led, and passionate about sustainability. We’re driven to do our best for our customers, for each other, and for our planet. That ...

supports our Site Trading Team. What you will do Own the operational health of the website and app, ensuring a stable, high-performing customer experience through effective production support and governance. Lead end-to-end incident, problem and defect management, coordinating cross‐functional teams to resolve production issues … minimise customer impact and drive root cause improvements. Partner with Trading, User Journey, Customer, Analytics, Product and Technology teams to gather, challenge and translate business needs into clear user stories and functional requirements. Govern change requests, balancing commercial priorities, innovation, customer improvements and operational resilience while ensuring ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … that fall outside of scope or SLA commitments. Contribute to our technical knowledge base, particularly in infrastructure, networking, and solution best-practice. SKILLS AND EXPERIENCE REQUIRED Strong analytical mindset with a natural ability to troubleshoot unfamiliar or complex issues. Understanding of solution architecture concepts (e.g., load balancing, queue distribution ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing Managed Service Provider where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

industry-leading software for creating, managing, and delivering engaging digital content across multiple channels. The Opportunity The company is experiencing significant growth within the customer experience technology market and is looking for an experienced Enterprise Account Executive to help drive strategic expansion. This role requires a proven enterprise … professional with a track record of securing complex, high-value opportunities while collaborating across solution consulting, digital strategy, product specialists, industry experts, marketing, and customer success teams. Key Responsibilities Manage a portfolio of large, strategic enterprise accounts. Build strong client relationships, maximise value from existing investments, and identify opportunities ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

Customer Platform Architect Work Location: Fully Remote (must be UK based) Salary: £80,000 - £95,000 (Depending on experience) Security Clearances: There is a strong preference for current UK Security Clearance, if not you must be able to obtain it The Opportunity We're partnered with a fast … platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments. This ...

European Financial Service Institutions (FSIs) face, and be effective at influencing decision makers across customers and partners. This job will require travel for conferences, customer and team meetings. You will report to the VP of Financial Services, Cyber Security and Sustainability GTM. The impact you will have … events and plan and execute Databricks events in Financial Services Ensure Databricks has security messaging and positioning for Financial Services What we look for Experience working as an executive (CxO) in Banking for 10+ years. Intimate knowledge of key global regulations in Banking/Payments, Capital Markets and Insurance ...

renewal and expansion – every stage measurable, every stage commercially optimised. AI‐enabled health scoring and churn‐risk models – built and adopted by the full CX team, not just discussed in a deck. A high‐performing CX leadership team, hired, onboarded and building momentum inside your first 120 days. The Board … Voice of the Customer programme – feeding insight straight into product prioritisation and commercial decisions. WHAT YOU BRING C‐suite or senior VP‐level CX/Customer Success leadership in SaaS, with proven ownership of GRR/NRR targets at scale. PE‐backed or investor‐scrutinised experience ...

supportability, maintainability, compliance, or service continuity. You will assess and communicate the associated operational, cyber-security, commercial, contractual, and service risks, producing evidence-based customer reports that support clear decisions on risk acceptance, residual-risk treatment, or funded remediation. You will work closely with the wider portfolio, including Commercial … identify, assess, prioritise, and resolve lifecycle and obsolescence risks throughout the asset, configuration item, service, and system lifecycle. The role is based on a customer site near Huntington (3-4 days per week), with travel to other customer sites and the Leidos Farnborough office. Develop, implement, maintain ...

offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From … customers are able to successfully complete their full shopping mission. You will collaborate with stakeholders across the business, using insight and analysis to deliver customer focused initiatives that drive multiple metrics, including sales, conversion, customer engagement and digital participation. Review daily performance and take clear actions to capitalise ...

code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools. Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with … emphasis on customer satisfaction and relationship management. Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with the security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout ...

Opportunity Overview The School of Arts, Media and Creative Technology is seeking a highly organised and customer-focused Programme Assistant to join the Professional Services team. This is a varied role for someone with strong administrative and communication skills who can manage competing priorities. The ideal candidate will … effectively, and exhibit outstanding interpersonal and communication skills. Utilise advanced IT skills, maintain accuracy and attention to detail, and ensure GDPR compliance Demonstrate strong customer focus and outstanding customer experience to students and staff. Ensure smooth administration of programmes and support to academics. About the School ...

company processes, policies, and standards Client and Market Impact Reinforce strong value‐based selling and executive‐level conversations Ensure a consistent and high‐quality customer experience Represent Info-Tech professionally in all client interactions Education and Experience Bachelor’s degree in any field 5+ years of front … line B2B sales experience Proven track record of exceeding new business sales targets Demonstrated success leading Account Executives or similar roles Skills and Competencies Strong acquisition‐focused sales leadership Excellent coaching and performance management capability Data‐driven with strong business and commercial acumen Ability to operate in a high ...

manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident … service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution ...

clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. We currently have an opportunity for an experienced Installation Electrician to join … electrical certification upon completion of works Carry out professional surveys and relay information back as accurate and effectively as possible. Relevant previous electrical fitting experience Apprenticeship/time served or relevant qualifications. Effective communication with customers, work schedules, and line-managers Experience working within Hospitality and Retail environments ...

Operations for a major international financial services organisation, building an Enterprise Centre of Excellence that protects service stability, strengthens regulatory confidence, and safeguards the customer experience across a global business. You'll sit within the senior leadership team, own a multi-million-pound platform strategy, and lead … compliance culture Interpret regulatory requirements (including DORA) and translate them into business-aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT/Operational/Cloud Resilience, critical service mapping and impact tolerances A strong ...

Operations for a major international financial services organisation, building an Enterprise Centre of Excellence that protects service stability, strengthens regulatory confidence, and safeguards the customer experience across a global business. You'll sit within the senior leadership team, own a multi-million-pound platform strategy, and lead … compliance culture Interpret regulatory requirements (including DORA) and translate them into business-aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT/Operational/Cloud Resilience, critical service mapping and impact tolerances A strong ...

identifying opportunities to grow the account. You'll work cross-functionally with sales, professional services, content, and technical teams to shape a seamless customer experience, and you'll lead commercial conversations at renewal, negotiating terms and pricing directly with senior stakeholders. This is a client-facing, relationship … role suited to someone who's customer-obsessed, commercially minded, and comfortable managing multiple accounts and stakeholders simultaneously. Hybrid working, with a UK base near the Thames Valley area. Responsibilities Manage a portfolio of corporate customers, driving retention, usage, and satisfaction Act as the primary day-to-day point ...

focus on preventing recurrence through robust problem management and ITSM best practice. Success will be measured through improvements in service reliability, resilience, customer experience and operational performance, as well as the trust you build with stakeholders and the engagement and capability of your teams. You will … trusted advisor, translating technical challenges into business outcomes and supporting organisational growth and transformation. What you'll bring You'll have: Proven experience leading, coaching and developing technical teams within an IT service delivery environment; Strong technical knowledge across infrastructure, networking and IT support functions; Experience managing major ...