451 to 475 of 604 Customer Experience Jobs in England

Type Full-time Permanent Sheffield S20 3FR 38 hours per week Monday to Thursday – 8am to 5pm Friday – 8am to 4pm Reporting to Senior Customer Service Manager Role Purpose A hybrid role combining Customer Service, Technical Support, and operational support across systems, and EU exports. The role ensures … excellent customer experiences, accurate technical guidance, and smooth coordination across internal systems, internal teams and 3PL partners. Key Responsibilities Customer Service & Technical Support Respond to customer enquiries across phone, email, and social channels. Diagnose product issues and provide clear, accurate technical guidance. Process orders, replacements, and warranty ...

gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across … identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations ...

Customer Support Specialist | Remote (UK) | SaaS Were hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a ticket-closing support role. Were looking for someone who genuinely enjoys solving problems, improving processes, and helping customers … succeed long-term. Youll take ownership of customer issues from start to finish - troubleshooting systems, simplifying complex problems, delivering training, and feeding insights back into product improvements. What youll be doing: Supporting customers via phone, email, screen share, and ticketing systems Investigating root causes rather than applying quick fixes ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance click apply for full job details ...

days per week onsite) Salary: Up to £85,000 + package We are seeking a hands-on AWS Connect Engineer to join a Customer Experience Technology team supporting the evolution of a modern cloud contact centre platform within a regulated financial services environment. This role sits ...

extras Sales Performance & Follow Up Make follow up calls, handle objections effectively. Support team targets, picking up colleagues' leads when they're on calls. Customer Experience & Service Provide clear, concise explanations of services over phone and email. Assist customers in completing online joining forms. What You'll Bring ...

/w Salary : Competitive Location : Willenhall (West Midlands)/Remote working Are you passionate about digital commerce and driven by delivering exceptional online customer experiences? We're looking for a proactive and commercially-minded Web & eCommerce Executive to play a key role in shaping and growing our digital presence ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

notch opportunities within the Accounting & Finance, Transformation, Data and Cybersecurity fields. We were founded in 2010 and we are dedicated to creating an exceptional customer experience. We are based in London, Reading & Chicago. At Stanton House, we are committed to the power of high-performing teams. We provide ...

driven marketing and personalisation product. This contract focuses on designing intuitive, scalable user journeys for a platform that enables businesses to create tailored customer experiences with ease. The Company They are a fast-growing startup working at the intersection of AI and marketing technology. Their product enables businesses … design and deploy personalised customer journeys and campaigns in a modular, flexible way. The platform is evolving quickly, with a strong focus on improving usability and streamlining complex workflows. This is a highly collaborative environment with direct access to founders and decision-makers. The Role and Deliverables * Design ...

operations of the service desk, ensuring high-quality technical support delivery to customers and driving continuous improvement across processes, performance, and customer experience. You will remain close to the technical detail while also taking ownership of team leadership, escalation management, and service performance. Key responsibilities include: Leading and developing … candidates who have grown through the service desk function and are ready for or already operating in a management role. You will likely have: Experience as a Team Leader or Senior Engineer ready to step up Strong technical understanding across IT infrastructure including Windows, networking, and Microsoft 365 Experience ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

testing. It leads the development of audience personas, governs content quality and lifecycle management, and delivers intuitive, scalable self-service tools across internal and customer platforms. By streamlining processes, embedding automation, and maintaining robust governance, the role enhances operational efficiency and platform reliability. It also leads successful adoption … maximise ROI across the full marketing funnel. Skills/Responsibilities: Lead, coach and develop the Marketing Operations Team to deliver high quality customer experiences and digital engagement across all commercial customer segments. Own the performance, structure and optimisation roadmap of the website (commercial only) and landing pages, ensuring ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth click ...

engineering team in London. You'll play a key role in designing, building, and scaling high-performance applications that power critical business functions and customer experiences. This is an opportunity to work on challenging technical problems, influence architectural decisions, mentor developers, and help shape the future of our technology … implementing improvements to systems, processes, and tooling Supporting cloud-native deployments and infrastructure automation What We're Looking For Essential Professional Python development experience Strong understanding of software design patterns and engineering principles Experience with frameworks such as FastAPI, Django, or Flask Solid knowledge of RESTful APIs ...

Senior Insight Analyst Stockport (Hybrid – 2x Days a Week) £40,000-£50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you’ll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

Senior Insight Analyst Stockport (Hybrid - 2x Days a Week) £40,000 - £50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you'll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything … across the North of England, acting as a strategic field seller and trusted advisor. The role holder will build strong multi-level relationships across customer organisations, understand each customer's business priorities and future roadmaps, and position VodafoneThree as a partner in digital transformation, network modernisation and critical ...

Customer Support Specialist Our client is looking for a highly energetic, confident, and engaging Customer Support Specialist to join their growing support team. This role is perfect for someone who thrives on speaking with people, brings a positive attitude to every interaction, and can confidently handle a wide … range of customer queries. The Role As a key member of the support team, you will be the first point of contact for our client's customers, speaking directly with Drivers and passengers. Your ability to communicate clearly, build rapport quickly, and take control of conversations will be essential ...

responsible for driving reporting and analytics initiatives, whilst also helping the business explore how AI can be used to improve efficiency, decision-making and customer experience. Key Responsibilities Develop and maintain reporting, dashboards and performance insights across key business areas * Translate complex data into clear recommendations for senior stakeholders … analysis to support commercial and operational decision making * Help shape the future data and AI strategy of the organisation What We're Looking For Experience in a Data Analyst, Insight Analyst, Commercial Analyst or Analytics role * Strong SQL skills * Experience with Power BI, Tableau or similar visualisation tools ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Martech specialist within Kaplan International Pathways, you'll own the day-to-day administration, development, optimisation and maintenance of marketing technology solutions, which power customer journeys across our study destination portfolio. Working within the Global Brand & Digital team, you'll translate marketing, product, content and analytics requirements into scalable … high-performing MarTech solutions - ensuring seamless customer experiences across channels, platforms and data integrations. Collaborating closely with Digital Product, Digital Marketing, Content, CRM, Data and IT teams, you'll play a key role in delivering reliable, efficient and effective end-to-end marketing technology capabilities. Our ideal team member ...

join a fast-paced digital delivery environment operating within embedded cross-functional squads. The successful candidate will play a key role in shaping customer experiences, translating business requirements into actionable technical deliverables, and driving value through data-informed decision making. The ideal candidate will have strong experience working … within a SAFe Agile framework and collaborating closely with engineering, design, delivery, and business stakeholders. Experience within broadband, media, mobile, telecommunications, or e-commerce environments is highly desirable. Key responsibilities include: Working as part of embedded Agile squads to support end-to-end product delivery Collaborating with stakeholders ...