476 to 500 of 1,348 Customer Experience Jobs in England

deliver high-quality software and maintain reliable engineering operations. Support software validation activities for mission-critical aviation connectivity services where reliability, scale, and customer experience are essential. What you’ll need Significant experience in Software Engineering, Software Engineering in Test (SDET), Developer Productivity Engineering, Automation Engineering … related technical roles. Strong software development experience in Python, including designing reusable frameworks, services, libraries, and automation platforms. Experience building and scaling automation solutions for large, complex systems. Deep understanding of software development fundamentals, including object-oriented design, clean code practices, software architecture, and testing strategies. Experience ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … role in supporting customers as they begin their journey with IRIS, helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand ...

successful candidate will lead the continued growth of the company's D2C and marketplace channels, including Amazon, while ensuring the ecommerce proposition, technology and customer experience are scalable across international markets. This is an exciting opportunity for an ambitious ecommerce leader to take ownership of a significant growth … ecommerce platforms. Own the profitable delivery of revenue, traffic, conversion and AOV across UK and EU D2C sites. Lead the optimisation of the digital customer journey, including UX/UI, SEO, site speed, mobile experience and localised content. Use data, analytics and consumer insight to identify opportunities ...

take themselves too seriously while doing so. The Generalist named us among the Future 50. The Role We are hiring a Founding Customer Success Lead/Manager for the UK market . This is a high-ownership role for someone who wants to build a market and a function … most strategic customers, helping them move from initial experimentation to broad, measurable adoption of AI across their organizations. You will own the full customer journey, from executive alignment and implementation through long-term adoption, value realization, renewal, and expansion. You will build trusted relationships with C-level ...

part of an exciting transformation programme, they're looking for a Product Owner to play a key role in shaping new capabilities, improving customer experiences and helping define the future direction of their product. This isn't a role focused purely on backlog management or sprint administration. … hear from you. The Opportunity You'll take ownership of key product initiatives from discovery through to delivery, ensuring every solution is driven by customer insight, commercial value and long-term strategic thinking. Working as part of a collaborative product team, you'll help prioritise development, challenge assumptions, identify ...

Transformation Lead transformation of end-to-end Order-to-Cash processes including: Opportunity to Order Contract Management Sales Order Fulfilment Billing and Revenue Processes Customer Experience Improvements Assess current-state business processes and identify improvement opportunities. Develop process standards and governance frameworks across regions and business units. Project … capabilities support business outcomes, but whose primary strength lies in business process redesign, stakeholder engagement, operating model transformation, and change management. Key Skills & Experience Required 10+ years of experience in business transformation, process improvement, or ERP-enabled transformation programmes. 10+ years of consulting experience. Strong understanding of Order ...

This is an exciting opportunity to join SEPHORA UK as Product Owner – UK APP & Commerce Platforms, playing a key role in shaping and delivering customer-facing digital journeys across the app, ecommerce and wider commerce technology landscape. You will act as the bridge between business and technology, translating local … will partner with technical teams, business stakeholders and delivery partners to turn complex requirements into practical, well-prioritised backlog items that create measurable customer, operational and commercial value. A key focus of the role is to manage app prioritisation streams with UK and Central teams, ensuring priorities are understood ...

cloud platforms and applications. Own the technical vision for AI platform evolution, ensuring architecture supports current and future business requirements, context & process across customer experience, AI innovation, and operational efficiency use cases Define architectural standards, design patterns, and technology selection criteria that enable scalable, reliable AI implementations across … govern End of Existence models and components Define and validate business cases by establishing clear metrics, measurable outcomes, and ROI, ensuring solutions deliver tangible customer value and product impact Knowledge and Experience Essential: 8-10 years of experience in software architecture or technical lead roles with ...

will be comfortable in a fast-paced multi-tasked environment, with the ability to define, design and drive the program's vision and roadmap Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership … Experience in program or project management Desirable Experience leading process improvements What the job involves Amazon's Customer Service (CS) department is seeking an experienced Program Manager to join the WW Quality and Escalations team to support Service Improvements You will be responsible for driving a high ...

doing: You’ll be joining a small team of between 4 – 6 members of staff You’ll be committed to delivering a great customer experience You'll be working up to 36 hours per week - any extra time worked beyond your contracted hours is paid … bewildered by choice You’ll be working hard as part of the team in achieving challenging sales targets What you’ll need - skills and experience: You’ll have previous experience in selling technical products to customers You’ll have experience in a retail customer service orientated ...

doing: You’ll be joining a small team of between 4 – 6 members of staff You’ll be committed to delivering a great customer experience You'll be working up to 23.5 hours per week - any extra time worked beyond your contracted hours is paid … bewildered by choice You’ll be working hard as part of the team in achieving challenging sales targets What you’ll need - skills and experience: You’ll have previous experience in selling technical products to customers You’ll have experience in a retail customer service orientated ...

customers spend, control and account for their money, and there's a real opportunity in front of us: a capable platform, genuine customer demand, and room to move faster than we do today. We're looking for someone who combines product strategy with real technical depth: comfortable partnering with … products, programmes and market opportunities. The card platform roadmap: issuing, programme configuration, controls, limits and the operational tooling around it. The end-to-end customer experience of cards, from application and issuance through to spend, controls, reconciliation and support. The relationships with our wider card partners (processors, sponsors ...

with the Directors and wider Buying, Merchandising, Retail, Marketing and Operations teams. Key Responsibilities Lead trading and optimisation of two Shopify websites, improving merchandising, customer journey, conversion and sales. Drive customer acquisition across Meta, Google, SEO and other digital channels, maximising ROAS. Lead CRM and retention across email … including segmentation and automated customer journeys. Manage and grow third-party marketplaces, ideally including Mirakl. Develop omnichannel initiatives connecting e-commerce, social and physical retail. Own online commercial performance, analysing sales, profitability, ROAS, MER, CAC, conversion and CLV. Oversee digital content, photography and social media across Instagram, TikTok ...

Data Product Manager | Customer Data, Loyalty & Partnerships 📊 🚀 Role: Data Product Manager Location: London - can be largely remote or 1-2 days a week in the office for those local Salary: up to £110,000 + 20% bonus I’m working with a fast-paced loyalty and rewards business operating … data products across member, identity, transactions, pricing, partner, financial and marketing data Create trusted, reusable data products used across analytics, decisioning and customer experiences Work on major strategic partnerships and commercial initiatives, translating ambiguous partner requirements into scalable data capabilities Bring stronger product thinking and prioritisation to analytics ...

machine learning that drives decisions across a 4M+ member platform Build commercial models spanning retention, recommendations and customer growth Work directly with senior stakeholders in a growing Data Science team Up to £90,000 + 7% Bonus Hybrid | London (2 days/week) - Leicester office visit once a month …/B tests Translate business problems into scalable ML solutions Tech stack: Python, SQL, Databricks, dbt, MLflow Requirements 5+ years' commercial Data Science experience Strong Python and SQL skills Experience with customer, marketing, ecommerce or loyalty data Background in retention, CLV, recommendations or experimentation Excellent stakeholder management ...

This is an exciting opportunity to gain hands-on experience within the rapidly growing electric vehicle sector while developing valuable workplace skills. Working alongside experienced colleagues, you will learn how to support customers, dealerships, charge point manufacturers, and electrical contractors through every stage of their journey. Role Key Responsibilities … Customer Service Apprentice, you will: Support customers, dealerships, electrical contractors, and partners via telephone, email, and online chat Assist with matching EV customers to certified electrical contractors Monitor customer journeys through the Qvanta Installer.com platform and ensure customers are kept informed throughout the process Make outbound calls ...

food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the employer of choice … continuous learning and improvement, encouraging experimentation, knowledge sharing, and professional development within the engineering team. Drives digital product transformation initiatives to enhance efficiency, customer experience, and business growth. Assesses and drives decisions on digital andMarTechtechnology investments, including SaaS products and the build vs. buy strategy, to ensureoptimalsolutions. ...

Data Migration and Customer Onboarding Specialist Reading - hybrid £35,000 to £50,000 DOE DXP Talent is hiring for a Data Migration and Customer Onboarding Specialist to join a market leading business in Reading. The Data Migration and Customer Onboarding Specialist will primarily be involved in migrating … customer's data across from their existing products into our clients software and supporting the customer with all aspects on onboarding. The role involves a lot of customer interaction as well being 'spreadsheet heavy' so ideal candidates will have a strong background in working in data migration ...

Process exceed the quality and reliability standards, establish a competitive edge, and prevent failures, profit loss, or work stoppages.You will be responsible for enhancing customer experience by ensuring efficient and effective query resolution, reducing engineering interruptions, and boosting product awareness.This role involves developing a robust knowledge base, identifying … creating solutions that establish the APM Platform’s capabilities in terms of Performance, Pains, and business use cases we deliver.**Key Responsibilities:****Improve Customer Satisfaction*** Improve turnaround time to resolve customer satisfaction. Work closely with engineering and technical account managers to ensure customers can achieve their ambitions using ...

like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including … excellent opportunity for an Operations Manager/Service Delivery Manager to lead operational teams through significant transformation and service improvement. Responsible for customer outcomes, service standards and business performance, the Operations Manager/Service Delivery Manager will use data and insight to set priorities, allocate resources and strengthen delivery. ...

like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including … excellent opportunity for an Operations Manager/Service Delivery Manager to lead operational teams through significant transformation and service improvement. Responsible for customer outcomes, service standards and business performance, the Operations Manager/Service Delivery Manager will use data and insight to set priorities, allocate resources and strengthen delivery. ...

like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including … excellent opportunity for an Operations Manager/Service Delivery Manager to lead operational teams through significant transformation and service improvement. Responsible for customer outcomes, service standards and business performance, the Operations Manager/Service Delivery Manager will use data and insight to set priorities, allocate resources and strengthen delivery. ...

accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust growth of the Bureau function. Develop and implement new chargeable … Oversee the contractual delivery of Service Level Agreements (SLAs) and ensure internal processes, legislation, and contract requirements are met. Collaborate with marketing to produce customer communications and service collateral. Support the Commercial Team in selling existing and new Bureau services. Monitor KPIs to assess service efficiency and quality ...

accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust growth of the Bureau function. Develop and implement new chargeable … Oversee the contractual delivery of Service Level Agreements (SLAs) and ensure internal processes, legislation, and contract requirements are met. Collaborate with marketing to produce customer communications and service collateral. Support the Commercial Team in selling existing and new Bureau services. Monitor KPIs to assess service efficiency and quality ...

turn that interest into stronger candidate relationships and qualified pipeline. One week, you might partner with Engineering and TA to design a booth experience that makes people stop and talk to us, plan a Preply meetup for AI talent, or brief Brand on the audience behind a campaign. Next … hiring leaders, and employees across the business. A creative mindset for attracting talent, especially through events, communities, campaigns, and candidate touchpoints. Hands‐on events experience: you’ve helped plan and deliver meetups, conferences, sponsorships, booths, or community activations. A good understanding of how recruitment marketing supports hiring pipelines ...