726 to 750 of 1,808 Customer Experience Jobs in England

Principal Consultant - Operational Excellence (Principal, Financial Services)

Hiring Organisation
Transform Together Consulting
Location
City of London, London, United Kingdom
partnering with industry-leading companies to shape strategy and drive operational excellence. You will be working across organisational levels, depending on your comfort and experience, from SMEs to the C-Suite to help provide structure, knowledge, and insight into the best methods to deliver their transformation agenda. This typically … world’s best cities, a fantastic array of benefits and most importantly, you’ll always be treated with respect. About You Essential Skills and Experience 6+ years overall professional experience, including: At least 3 years in management or technology consulting At least 4 years within Financial Services (specifically ...

Onsite IT Support Analyst

Hiring Organisation
The Channel Recruiter
Location
Central London, Mount Pleasant, Greater London, United Kingdom
Employment Type
Permanent
Onsite Support Analyst to provide hands-on technical support in Central London. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. What You'll Be Doing: Providing onsite technical support for desktops, laptops, mobile devices … wider technical teams. Maintaining asset records, support documentation and knowledge base articles. Supporting meeting room technology, collaboration tools and AV equipment. Delivering an outstanding customer experience and acting as a trusted onsite IT contact. What We're Looking For Essential Experience in an IT Support, Deskside Support ...

Data Science Consultant/ Senior Consultant (Customer Data & AI)

Hiring Organisation
Datatech Analytics
Location
Greater London, England, United Kingdom
Data Science Consultant/Senior Consultant (Customer Data & AI) 📍 London (Hybrid) 💰 Competitive Salary + Bonus + Excellent Benefits Job ID J13097 You must have full working rights to be considered for this opportunity. 🚀 Looking to take the next step in your Data Science consulting career? We're working with … leading global consultancy that is growing its Customer Data & AI practice. This is an exciting opportunity for a Data Scientist with around 2- 4 years of experience to work on cutting-edge projects across Generative AI, customer analytics, personalisation, and digital transformation. You'll help leading brands ...

Customer Success Manager

Location
Greater London, England, United Kingdom
most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support … iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first‐party data while staying on the forefront of rapidly evolving compliance ...

Senior Engagement Manager

Location
Greater London, England, United Kingdom
transform the way their teams work. What You'll Do You will own the global relationship end to end, leading the post-sale experience across every member firm we work with. Specifically, you will: Set the global adoption strategy for the account and lead its execution across regions. Engagement … Support), maintaining end-to-end account context and coordination globally. Partner with GTM on key commercial moments to ensure seamless transitions, continuity and exceptional customer experience, and to identify and realise expansion opportunities across the account. Translate customer feedback into action by collaborating closely with Product, Engineering ...

Global Account Manager, Financial Services

Location
Greater London, England, United Kingdom
customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation Establish, develop, elevate and maintain positive business and customer relationships across the territory. Be a thought leader across the portfolio Develop trusted relationships with local partners and global systems integrators to cultivate … opportunities and drive successful customer implementations Partner with Customer Success Managers to ensure enduring value delivery Monitor industry competitors, new products, regulatory trends, and market conditions to understand customer needs and bring relevant thought leadership to your customers Collaborate internally with sales executives and cross‐functional teams ...

Onsite Support Analyst - PART TIME

Hiring Organisation
THE CHANNEL RECRUITER LTD
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Employment Type
Part-Time
Salary
Salary negotiable
recruiting for an Onsite Support Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success … wider technical teams. Maintaining asset records, support documentation and knowledge base articles. Supporting meeting room technology, collaboration tools and AV equipment. Delivering an outstanding customer experience and acting as a trusted onsite IT contact. What We're Looking For Essential Experience in an IT Support, Deskside Support ...

Business Development Manager

Hiring Organisation
Reed Specialist Recruitment
Location
Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
experienced Business Development Manager to join its commercial team. This is an exciting opportunity for a relationship-driven sales professional to manage key customer accounts while identifying and securing new business opportunities across the UK. The Opportunity Reporting into the Sales Manager, you will play a pivotal role … account management and new business development. You'll work closely with customers, marketing, product development, and operational teams to deliver commercial success and outstanding customer service. This role is ideal for someone who enjoys building long-term partnerships, developing strategic accounts, and identifying growth opportunities within the food manufacturing ...

Technical Product Manager

Location
City Of London, England, United Kingdom
right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place … deliver measurable business outcomes. You'll partner closely with Engineering, Data, Operations and key business stakeholders to define and deliver intelligent automation capabilities, balancing customer value with technical excellence across APIs, integrations, platform architecture and modern distributed systems. This is an opportunity to build products that leverage automation ...

Senior Software Engineer - Agent Safety / Evals - AI Foundations

Location
Greater London, England, United Kingdom
unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … help establish pragmatic patterns that can be reused across AI Foundations What you bring to the party Strong senior‐level software engineering: Proven experience owning complex components or services end to end, from design and implementation through testing, deployment, and operation Deep engineering fundamentals: Strong judgement around system design ...

Senior Manager of SRE

Hiring Organisation
Hackajob Ltd
Location
Milton Keynes, England, United Kingdom
platform to Application/Engineering teams. Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data. Leads evaluation sessions with external vendors, startups, and internal … culture of diversity, opportunity, and respect. Develops and maintains incident response procedures, including root cause analysis and postmortem documentation. Required Qualifications, Capabilities, and Skills: Experience with formal training or certification on software engineering concepts. Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management. Ability ...

Manager - Consulting

Hiring Organisation
Indegene
Location
London Area, United Kingdom
future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check … fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you. Integrated Consulting Integrated Consulting is Indegene's consulting business, helping life sciences organizations solve complex business challenges and deliver transformative outcomes. ...

Senior Product Manager, Payments Enablement & Adoption

Location
Greater London, England, United Kingdom
adoption across the community. Responsibilities Develop deep understanding of payment schemes and end‐to‐end payment journeys to articulate how scheme capabilities improve customer experience, operational efficiency, and predictability. Drive rollout of new or enhanced scheme capabilities by supporting banks and vendors through positioning, guidance, and adoption plans. … long‐term usage. Qualifications University degree in Marketing, Economics, Management, Engineering, Science, or Technology (Master’s degree preferred). 10+ years of professional experience across payments, scheme management, product roles, customer engagement, or service rollout. Strong experience in payments and deep understanding of cross‐border payment processes ...

Senior Program Manager: Customer Service Excellence & Delivery

Location
Greater London, England, United Kingdom
Amazon's Customer Service WW Quality and Escalations team in London seeks a Senior/Expert Program Manager to own and deliver high-visibility service-improvement programs that impact the global customer experience. You will collaborate with Customer Service Operations, Tech, and Customer Experience ...

Sr Front End Engineer

Location
Greater London, England, United Kingdom
employee discounts About the role and team Zepz's Identity engineering teams sit at the front door of the product: the first thing every customer touches, and the first line of defence for a high growth, cross-border remittance business. We're looking for a Senior Mobile Engineer … coverage, CI/CD, and release practice, while shipping features customers depend on to move money safely. What you bring to the table Professional experience building production mobile applications, with deep, hands‐on expertise in React Native. Strong command of modern JavaScript/TypeScript, component architecture, and state management ...

Marketing Automation & Funnel Manager - HubSpot. Hybrid or Remote

Hiring Organisation
Recruitment Revolution
Location
Central London, London, United Kingdom
Employment Type
Permanent
Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

Marketing Automation & Funnel Manager - HubSpot. Hybrid or Remote

Hiring Organisation
RecruitmentRevolution.com
Location
WC1A, Covent Garden, Greater London, United Kingdom
Employment Type
Permanent
Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

Senior Business Analyst - Maternity Cover (Fixed Term Contract)

Hiring Organisation
Springer Nature
Location
Greater London, United Kingdom
Employment Type
Full Time
people and ideas can thrive. We are intentionally looking to create teams that are diverse and inclusive. Diversity is the mix of culture, background, experience and personality that we all bring; inclusion is getting the mix to work better together. We want every team member to contribute … change it. Our work delivers value to both the business and our customers, our teams are cross-discipline: business analysts and the user experience team work with stakeholders to coordinate research and understand requirements, whilst our frontend developers and software engineers pair with quality analysts to develop the most ...

VP, Data Centre Operations EMEA

Location
London Area, United Kingdom
assets. Implement and govern operational standards, SOPs/MOPs/EOPs, maintenance and change management frameworks, and KPIs (uptime, SLA, MTTR, energy, safety, staffing, customer experience) across all EMEA sites. Lead incident management, escalation, and RCA with timely, transparent customer communication; ensure business continuity and disaster recovery … 24x7 monitoring and service continuity. Champion the global safety program and ensure compliance with regulatory, environmental, H&S, and certification requirements (ISO, SOC, customer-specific) across the region. Own and optimize OpEx across the region. New Site Startup & Hiring – EMEA Lead operational readiness and startup for new EMEA sites ...

Senior Consultant, Utilities Practice

Location
Greater London, England, United Kingdom
within the project delivery team Contribute to firm development and practice development initiative, e.g. innovation and learning Support leadership team on bids and pursuits Experience within the Utilities industry in UK Market, covering one or more of the following areas: Electricity, Water & Gas Energy Experience of working … functional domains relevant to Utilities industry for Transmission, Distribution and B2C & B2B segments. Prefer experience on Data Migration on SaaS Platforms such as Kraken, CRM Implementation, Customer Transformation. Have strong analytical and problem-solving skills and stakeholder management skills Have experience in gathering, synthesizing, documenting, and communicating ...

Enterprise Account Executive, Europe (Arabic speaking)

Location
Greater London, England, United Kingdom
About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‐person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Singapore, and Japan. We are guided … values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co‐founders are Bret Taylor and Clay Bavor. Bret ...

Facilities Management Operations & Systems Lead

Hiring Organisation
L H Pink Consulting Ltd
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£75,000
Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent, customer-focused services and effective governance across the organisation. The role is accountable for defining standards, operational frameworks and performance measures that support stakeholder requirements, business … reporting requirements. - Establish and report on KPI frameworks, analysing operational performance, stakeholder feedback and service trends. Produce management information and strategic recommendations to improve customer experience and support business planning. - Manage the budgets and financial governance of the FM Helpdesk and CAFM functions, including forecasting, expenditure management ...

Country Executive - Germany | Myprotein

Location
Manchester, England, United Kingdom
execution of the ecommerce trading strategy for Germany. Building and managing trading calendars, ensuring website activity aligns with commercial objectives and sales targets. Analysing customer behaviour and trading performance to identify opportunities for growth and optimisation. Monitoring key ecommerce metrics including Gross Profit, Conversion Rate, Average Order Value, Bounce … traffic performance. Planning and supporting product launches, promotions and commercial campaigns. Working closely with CRM, Marketing, Brand and Campaign teams to ensure a consistent customer experience across all channels. Identifying innovative ways to acquire, retain and grow customer value. Proposing and supporting A/B testing initiatives ...

Enterprise Architect - Energy & Utilities

Hiring Organisation
NTT DATA
Location
London, UK
Employment Type
Full-time
including data lakes, lakehouses, real-time analytics, and streaming platforms. Drive AI and GenAI adoption use cases including: Predictive maintenance Intelligent operations Grid optimization Customer engagementWorkforce productivity Sustainability analytics Digital twins Promote responsible AI governance, data quality, and enterprise data management. Lead data modernization initiatives integrating OT, IoT, enterprise … customer data ecosystems. Client Engagement & Business DevelopmentSupport strategic account planning and growth initiatives. Participate in executive briefings, workshops, and transformation advisory engagements. Contribute to business development, proposals, solution positioning, and executive presentations. Collaborate with sales and delivery teams to shape large-scale transformation programs. Develop trusted relationships with client ...

Senior Solutions Engineer

Hiring Organisation
Blues Point Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
bonus Excellent opportunity to progress into R&D Manager We're looking for a hands-on Senior Solutions Engineer with strong Java development experience who wants to play a key role in shaping an increasingly AI-driven, ERP-agnostic business . This is much more than a traditional Java … ensure development work is properly handed over into testing, including recorded demonstrations, configuration and setup information, and ongoing support with bug investigation and resolution. Customer experience is important here. We're looking for someone who understands that excellent technology isn't just about writing good code ...