726 to 750 of 946 Customer Experience Jobs in England

Product Delivery Manager - Data & AI - Vice president

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Overview Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. The Chief Data and Analytics Office is responsible for building enterprise-scale … engage with a diverse range of stakeholders, ensuring effective collaboration and delivery across multiple teams and functions. Required Qualifications, Capabilities, and Skills Significant experience in product delivery, project management, or program management roles, with a strong focus on data management (especially data lineage and data controls) within the financial ...

On-site IT Support Engineer - London - £35,000

Hiring Organisation
Ashdown Group
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £40,000 per annum
hardware, and software installations, configuration, and troubleshooting. You will also maintain accurate documentation of support requests, resolutions, and system configurations while delivering an excellent customer experience. This role would suit a proactive IT professional who genuinely enjoys supporting end users, takes ownership of issues from start to finish … comfortable working independently as the dedicated on-site IT resource. Essential skills and experience: Excellent problem-solving and fault-finding skills, with a proactive and methodical approach First-class verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users A helpful, enthusiastic ...

Growth Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
investment, they are scaling rapidly and expanding into new markets. Analytics sits at the core of the organisation, influencing performance across marketing, product and customer experience. The business fosters a high-performance environment where data is used proactively to unlock growth opportunities. The Role You will … product teams to influence strategy and prioritisation Translate complex business questions into clear analytical frameworks and recommendations Analyse performance across funnels, campaigns, experiments and customer lifecycle Design and evaluate A B tests and other experiments to measure impact Diagnose trends in performance and identify underlying drivers Deliver clear, actionable ...

Senior Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Brighton, East Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £90,000 per annum
+ Bonus Brighton (Hybrid - 3x Days a Week in Office) If you enjoy solving commercial problems, influencing product strategy, and using data to shape customer experiences, this is a fantastic opportunity to join one of the UK's most exciting AI-first businesses! The Company Following significant growth across … Europe and the US, this global marketplace is continuing to invest heavily in Product, Data and AI as they build the next generation of customer experiences; data is at the centre of every product decision, with analysts embedded directly into Product squads to identify opportunities, measure impact and influence ...

Senior Solution Architect - EMEA North

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. … bring Ability and/or willingness to use our product. Bachelor's degree in Computer Science, Engineering, or related technical field. 5+ years of experience in a Solution Architect or similar technical presales role with experience in sales and explaining product benefits to customers. Must be adept ...

AV Technical Delivery Lead

Hiring Organisation
Jacobs Massey
Location
Central London, London, United Kingdom
Employment Type
Permanent
take ownership of technical resource planning, team coordination and operational excellence, ensuring technicians, equipment and event spaces are fully prepared to deliver an outstanding customer experience. This is an ideal opportunity for an experienced Senior AV Technician, Lead Technician or Team Leader looking to progress into a management role … develop members of the technical team. Work collaboratively with internal stakeholders to ensure seamless event delivery. Promote best practice in health & safety, housekeeping and customer service. Skills & Experience You'll bring: Experience supervising or leading an AV technical team. Strong knowledge of corporate AV, conferencing and live ...

Chief Product Officer (Products, Services & Innovation)

Hiring Organisation
StepChange Debt Charity
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
wider sector. About You You'll be an experienced executive leader who combines strategic vision with a passion for improving products, services and customer outcomes. You're equally comfortable shaping long-term strategy, leading organisational change and working collaboratively across complex organisations to turn ideas into meaningful outcomes. Above … Executive success comes through collective leadership, shared accountability and delivering organisational outcomes beyond your own portfolio. You will bring: Significant executive or senior leadership experience within Product, Proposition, Customer, Service Design, Innovation or a closely related discipline. A proven track record of leading customer-facing products, digital ...

Head of Partnerships

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
AnywhereNow Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda … success. Our portfolio includes Dialogue Cloud, Deepdesk (AI Agent Assist), Tendfor and Deepdesk delivering cutting‐edge capabilities across Microsoft Teams environments and enterprise CX platforms. Role Overview As Global Head of Alliances and Partnerships, you are responsible for building, scaling, and monetising AnywhereNow's global partner ecosystem. ...

1st Line Service Desk Analyst

Hiring Organisation
Intercity Technology Limited
Location
Shefford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping their technology running … enjoys problem solving, helping people, and learning new technology . Youll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience. Our Service Desk supports customers 24/7 , but this role operates on a 19:0007:00 4 days on, 4 days ...

Account Manager (MSP)

Hiring Organisation
Oscar Associates (UK) Limited
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£85,000
progression into more senior commercial roles. The Role Reporting to the Sales Leadership team, you'll be responsible for managing and developing an existing customer portfolio. Key Responsibilities Build and maintain strong customer relationships. Identify upsell and cross-sell opportunities. Understand customer challenges and recommend suitable solutions. … Conduct regular account reviews to drive account growth. Work closely with technical and operational teams to deliver an excellent customer experience. Manage your sales pipeline and opportunities through to close. Maintain accurate CRM records and sales forecasts. Attend customer meetings both virtually and on-site. About ...

Senior Vice President, Digital Asset Payment Product Manager, UK & Europe

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
incumbent will have remit over the product lifecycle from strategy to execution including regulatory readiness to ensure alignment with business objectives, and superior customer experience. This position will foster cross-functional collaboration, manage a dynamic cluster portfolio, and act as a champion for the products both internally and externally. … digital asset payment products, driving visibility and positioning within the marketplace and managing product‐level relationships. What we’ll need from you Experience: Significant progressive experience in product management within the financial services industry, with a strong focus on payments, digital assets, and/or emerging technologies. Product ...

Sales Manager

Hiring Organisation
Anson Mccade
Location
Central London, London, United Kingdom
Employment Type
Permanent, Work From Home
leading from the front. What You'll Be Doing Leading, coaching and developing a team of field-based Account Executives. Driving a high-performance, customer-first sales culture. Supporting your team through prospecting, walk-ins, discovery meetings, demonstrations and deal closing activities. Spending significant time in the field alongside … Using Salesforce and other sales tools to manage forecasting, reporting and pipeline performance. Recruiting, onboarding and developing top sales talent. Working cross-functionally with Customer Success, Product, Implementation and other internal stakeholders to deliver an excellent customer experience. Expanding market presence and driving continued territory growth. What ...

Engineering Lead - Ptech - HR Tech

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Lead (EL1) for our People Technology Growth team, you will move beyond managing isolated SaaS tools to own the end‐to‐end digital employee experience - spanning from attraction to offboarding. The Growth team operates with a product mindset to improve internal customer satisfaction and tool adoption. You will … lead a globally distributed team of engineers across hubs like London, Singapore, and Austin, ensuring high‐performing execution, technical reliability, and an exceptional user experience for all Wisers. How we work: Scale & Impact: You’ll be responsible for systems and journeys that support thousands of global employees ...

Head of Operations and Technology Delivery

Hiring Organisation
Tank Recruitment
Location
Gloucestershire, United Kingdom
Employment Type
Permanent
technology partners. The successful individual will play a key role in building scalable operating models, driving continuous improvement and ensuring that technology supports exceptional customer outcomes. Key Responsibilities Own and deliver the roadmap for operational systems, business change and process improvement. Lead cross-functional change initiatives from planning through … Manage and develop an internal operational technology team, providing leadership, coaching and clear prioritisation. Identify opportunities to improve efficiency, automate manual processes and enhance customer experience. Work closely with senior stakeholders to translate business objectives into practical delivery plans. Ensure projects are prioritised based on commercial value, operational impact ...

Senior Product Manager

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
world running, including 9 out of 10 top investment banks. Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams … shippable product capabilities and measurable ARR. You will work directly with Tier 1 banks, exchanges, and clearing houses to ground the roadmap in real customer needs, and partner closely with Engineering, UX, GTM, and Customer Success to bring it to market. This is a permanent, full-time role ...

Business Analyst Salesforce

Hiring Organisation
IRIS Recruitment
Location
London, United Kingdom
Employment Type
Permanent
business functions, you will play a key role in ensuring our Salesforce ecosystem and wider business systems support operational efficiency, scalability, and an excellent customer experience. This is an exciting opportunity to join a growing, customer-focused team where you'll have the opportunity to influence business transformation … issues, ensuring appropriate mitigation plans are in place. Support user acceptance testing and change management activities. What We're Looking For Essential Proven experience as a Business Analyst, Business Systems Analyst, or Technical Business Analyst. Strong hands-on experience working with Salesforce in a business-facing environment. Experience ...

Senior IP Security Engineer

Hiring Organisation
Virgin Media O2
Location
City of Bristol, United Kingdom
Employment Type
Full Time
take ownership of high-priority incidents, contribute to the introduction of new technologies, and proactively drive improvements that enhance both network performance and customer experience. You'll collaborate with technical teams, vendors and stakeholders across the business, while also coaching and mentoring colleagues to build capability within the team. … those moments count - so when we come together, it benefits everyone. The must haves In order to be considered, you must have the following experience; • Proven experience supporting large scale IP network infrastructure in an enterprise environment • Strong knowledge of network technologies including firewalls, DNS and security platforms ...

Product Manager III, GenAI & ML Platform

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
advertisers through our consumer brands, B2B network, and travel advertising business.Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster … includes developing shared platforms, tools, and workflows that enable teams to leverage Generative AI, machine learning, and automation to improve productivity, decision-making, and customer experiences.Within this fast-evolving space, the team plays a critical role in translating emerging AI opportunities into practical, scalable solutions. This role sits ...

Data Analyst - Commercial Insight

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £90,000 per annum
rapidly expanding direct-to-consumer proposition. The Company They are a globally recognised organisation operating within the conservation, travel, and hospitality space, combining premium customer experiences with long-term sustainability initiatives. With an established international footprint, the business is now investing heavily in its direct-to-consumer growth strategy. … Investigate performance trends and identify root causes behind changes in key metrics Support strategic decision-making, including investment allocation and growth planning Your Skills & Experience Strong commercial analytics experience within a data-driven environment Advanced Excel modelling capability, including structured logic and scenario analysis Ability to translate complex ...

Braze Specialist

Hiring Organisation
Sanderson Recruitment Plc
Location
South West, United Kingdom
Employment Type
Contract
Contract Rate
GBP 500 - 550 Daily
Remote- South West We're looking for a hands-on Braze Specialist to help maximise the value of a recent Braze migration. With improved customer data now flowing into the platform, you'll focus on building, optimising and scaling automated customer journeys, helping the business get the very … best from Braze and its CRM capabilities. Key Responsibilities Build and optimise customer journeys in Braze. Develop and enhance CRM automation programmes. Create audience segments and personalised customer experiences. Analyse campaign performance and implement ongoing improvements. Run A/B tests to improve engagement, retention and conversion. Work ...

Head of Digital Solutions

Hiring Organisation
thyssenkrupp Materials UK
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Digital, you will lead the development and delivery of our digital strategy, ensuring technology, data and systems drive measurable improvements in performance, efficiency and customer experience. From ERP and business systems to Power Platform, automation, AI and data analytics, you will play a pivotal role in modernising the organisation … develop and inspire a high-performing Digital team, ensuring resources are focused on the organisation's highest priorities. Skills, Knowledge & Expertise Essential Skills and Experience Senior leadership experience across IT, ERP, Digital or Technology functions. Proven success delivering digital transformation and business change. Strong project, programme and change ...

Client Onboarding Executive

Hiring Organisation
Mission 4 Recruitment Ltd
Location
Hertford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£40,000
customers get maximum value from the company's software. You'll: Build and develop strong relationships with higher education clients. Deliver a seamless onboarding experience for new customers. Monitor customer engagement and resolve issues proactively. Gather client feedback to help shape future product improvements. Identify opportunities to grow … existing accounts. Work closely with internal teams to deliver an outstanding customer experience. What We're Looking For At least 2 years' experience in Account Management, Customer Success or a similar client-facing role. Experience within SaaS, software, technology or the higher education sector. Excellent communication ...

Business Development Manager

Hiring Organisation
Get-Recruited (UK) Ltd
Location
Halifax, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 60,000 Annual
objectives. Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events. Identify, target and secure new customer opportunities across selected market sectors. Build and maintain a strong pipeline of prospective clients through proactive business development activity. Manage the full sales cycle … metrics. Provide regular commercial insights and updates to the senior leadership team. Collaborate with account management, operations and marketing teams to ensure a seamless customer experience. Support budget planning and contribute towards achieving company financial targets. Experience Neeeded: Proven experience within a Business Development Manager, Commercial Manager ...

Business Development Manager

Hiring Organisation
Get-Recruited (UK) Ltd
Location
City, Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 60,000 Annual
objectives. Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events. Identify, target and secure new customer opportunities across selected market sectors. Build and maintain a strong pipeline of prospective clients through proactive business development activity. Manage the full sales cycle … metrics. Provide regular commercial insights and updates to the senior leadership team. Collaborate with account management, operations and marketing teams to ensure a seamless customer experience. Support budget planning and contribute towards achieving company financial targets. Experience Neeeded: Proven experience within a Business Development Manager, Commercial Manager ...

Digital Optimisation Manager

Hiring Organisation
Ann Summers Limited
Location
Caterham, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
AnnSummers.com and Knickerbox.com. You'll own performance, lead a talented team and drive real impact, from boosting conversion to elevating every step of the customer journey. This is a role with real influence. You'll combine sharp commercial instinct, deep customer insight and digital expertise to spot opportunities … move fast and deliver results that matter. If you're obsessed with data, passionate about digital and love creating standout customer experiences, we want to hear from you! The role: Drive performance across all digital KPIs, turning insight into meaningful commercial impact and delivering against targets Champion ...