Technical Support Engineer - Digital Customer Success
- Location
- Tadworth, England, United Kingdom
base articles. Support the installation, commissioning, and configuration of telemetry and sensor solutions. Identify recurring issues and recommend improvements to enhance product reliability and customer experience. Qualifications 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation. Solid understanding of communication … technologies. Strong troubleshooting and diagnostic skills across hardware and software systems. Excellent communication skills and the ability to explain technical concepts to diverse audiences. Experience with water or pump industry applications and SCADA systems (plus). Familiarity with IoT platforms and cloud-based monitoring solutions (plus). HNC/ ...