126 to 150 of 374 Customer Retention Jobs in England

Account Manager

Hiring Organisation
Advania UK
Location
London, United Kingdom
Salary
£ 80 K
Account ManagerPosition OverviewAs an Account Manager you’ll be identifying new business and growing customer relationships to drive gross profit and long-term account value. The role focuses on identifying new opportunities, positioning Advania’s portfolio of solutions and services and helping customers achieve their business objectives through technology.Salary … solutions and services, including Managed Services, Cloud, Microsoft, Security, Infrastructure, and Workplace solutions.Work closely with pre-sales specialists and solution architects to create compelling customer proposals.Maintain an accurate sales pipeline, CRM records, forecasts, and customer account plans.Stay informed on market trends, emerging technologies, and competitor activity to provide ...

Technical Account Manager – EMESA North, German-speaking

Location
Greater London, England, United Kingdom
under six months through architecture guidance, best practices, and use-case design Work alongside onboarding managers, FDE/PS teams, or partners during customer onboarding Prioritise and manage a tiered portfolio of enterprise accounts Deliver QBRs, release briefings, and technical roadmaps Drive value realisation against customer ROI targets … Identify expansion and usage signals and communicate them to account teams Protect customer retention across the portfolio Advocate for customers within Product and Engineering through the structured feature-request process Contribute demos, reusable assets, architecture designs, and enablement content Ensure customer interactions reflect Gravitee's values ...

Demand Generation Manager

Hiring Organisation
Webrecruit
Location
London, United Kingdom
Employment Type
Permanent
years) plus Bank Holidays This is a fantastic opportunity for a commercially minded B2B marketer with expertise in demand generation, marketing automation and customer lifecycle marketing to join our ambitious organisation. You'll have the chance to play a key role in shaping our future marketing activity, building … your expertise whilst creating marketing programmes that support customer acquisition, retention and long-term business growth. What's more, we'll ensure you are equipped to broaden your experience across product marketing, CRM, automation, customer insight and campaign strategy. This role represents a unique prospect ...

Principal Professional Services Sales Executive, AWS Professional Services Energy

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 80 K
architecture, hybrid cloud operations and technology enabled business transformation. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes … customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.Your experience ...

Senior Technical Account Manager, EMEA

Hiring Organisation
Highspot
Location
London, United Kingdom
Salary
£ 80 K
LondonServices – Customer Services/Full time/HybridAbout HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. … success stories. As a pivotal link between our innovative software and our valued customers, you'll deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products.What You'll Do Dive ...

CRM & Loyalty Manager - THG Nutrition

Hiring Organisation
The Hut Group
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
break boundaries; to power and empower those who want more. Role OverviewThe CRM & Loyalty Manager is responsible for owning and optimising the full customer lifecycle across CRM channels for Myprotein within THG Nutrition, driving retention, repeat purchase, and lifetime value through data-led, multi-channel marketing … scale.Key ResponsibilitiesLifecycle Ownership Own the end-to-end CRM customer lifecycle across acquisition, onboarding, retention and reactivation, defining key lifecycle moments that enhance engagement and customer experience.Optimise CRM journeys across web and app using personalised communications, segmentation and engagement strategies to drive loyalty, repeat purchase behaviour ...

Senior Customer Implementation Manager ( Technical)

Location
Greater London, England, United Kingdom
across the US, Europe, and expansion into Asia, we are on a path to realise our vision for the Autonomous Factory. Job Summary The Customer Implementation Lead operates at the intersection of a highly technical product and a demanding, fast-moving semiconductor manufacturing environment, where priorities shift and clear … thinking under pressure is what generates great customer outcomes. Our Customer Leads are working with clients on the smooth rollout and adoption of our software through expert data, communication, project management and collaboration skills, often across more than one customer at a time depending on project stage. ...

Business Development Manager

Hiring Organisation
NextGen Recruits
Location
Devizes, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
based in Devizes and works closely with customers across multiple industries, delivering high-quality, sustainable PCB solutions. They pride themselves on technical expertise, customer focus, and environmental responsibility. The BDM will be required to drive sales growth and market share for the UK division by developing new business opportunities … customers in target sectors. - Develop strategic account plans and deliver against revenue and margin targets. - Prepare accurate forecasts and contribute to UK growth strategy. Customer Relationship Management: - Act as the primary contact for customers, ensuring exceptional service - Understand customer needs and provide tailored PCB solutions. - Negotiate pricing, contracts ...

Head of Revenue Operations

Hiring Organisation
Hansen Technologies
Location
London Area, United Kingdom
business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using … governance needed to drive consistent, data-led decision-making and predictable revenue performance. The role owns the commercial technology ecosystem across Marketing, Sales and Customer Success, ensuring data integrity, forecasting accuracy and operational excellence throughout the customer lifecycle. A key responsibility is establishing how revenue retention ...

Business Development Manager - National Accounts

Hiring Organisation
Workforce Staffing Ltd
Location
Cheltenham, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 Annual
negotiation and account win Opening doors and developing relationships with key decision-makers within national organisations Creating compelling commercial proposals and delivering professional customer presentations Achieving and exceeding new business, sales and cash margin targets Negotiating commercial agreements that deliver sustainable and profitable growth Developing commercial plans and strategies … prospective and existing customers Managing and developing a portfolio of high-value National Accounts Growing retained customer sales and margins Developing and delivering joint business plans with key customers Identifying new product, category and commercial opportunities Working with internal teams and suppliers to create solutions tailored to customer ...

Branch Manager

Hiring Organisation
BPX Electro Mechanical Co Ltd
Location
Sunderland, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, “help to choose … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

Operations Manager

Hiring Organisation
Pavion
Location
Hemel Hempstead, England, United Kingdom
ensures team members meet them, via training and mentoring. Develops a relationship with the decision makers of customers and promotes the company to increase customer retention and customer satisfaction. Monitors programmes progress and reports this in regular meetings with managers and any stakeholders funding the programme … site walks, client risk analysis and health & safety risk assessments, to enable the company to provide a professional and cost-efficient service. Oversees customer orders internally and coordinates the procurement of materials, supplies and services, and controls timely delivery to jobsite, with your team. Determines, from review of various ...

Marketing Analytics Manager

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...

Regional Manager of Field Operations

Hiring Organisation
turn IT on
Location
Oxford, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£50,000
Location- Flexible within your assigned region, with regular travel to customer sites, regional offices and company locations Salary - £45,000 - £50,000 Contract: Full Time, Permanent About turn IT on Part of the Transforming Learning Group (TLG), turn IT on provides schools with expert ICT support, MIS services, GDPR … performance, technical leadership and people management of regional IT Managers, Onsite Engineers and other field-based colleagues. You'll ensure services are delivered consistently, customer commitments are met and regional teams have the resources, support and direction needed to succeed. This is a highly visible leadership role, combining operational ...

Account Manager – Mid Market

Hiring Organisation
Radius Payment Solutions
Location
Chester, Cheshire, United Kingdom
Salary
£ 60 K
part of a vibrant office environment. The key to success in this role is to have a strong will to be customer-focused with an appetite for customer retention and upsell. You will report into our Mid Market Sales Manager.Your key responsibilities day to day will … be...Responsible for in-life management of a customer base, by developing personal relationship with key clients, identifying new opportunities within that base, strengthen and secure through relationship managementKeep churn within account base to <5%To increase cross selling/product penetration within account baseDeliver outstanding customer experience ...

Business Development Manager (Automotive)

Hiring Organisation
Auto Skills UK
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 Annual
Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR ...

Senior Microsoft Dynamics 365 Consultant

Hiring Organisation
Version 1
Location
London, United Kingdom
Salary
£ 80 K
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … customisation, integrations, upgrades, migrations, and continual service improvement initiatives.This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within a managed services and consultancy environment.Key ResponsibilitiesProvide senior-level consultancy, support, and technical leadership for Microsoft Dynamics ...

Customer Success Manager (Nonprofit / NGO)

Location
Greater London, England, United Kingdom
## Customer Success Manager (Nonprofit/NGO)Applyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR349858*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. … CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing ...

Enterprise Account Director

Hiring Organisation
Mimecast
Location
London, United Kingdom
Salary
£ 80 K
Enterprise Accounts team, a high-paced sales environment that manages our largest and most valuable customers. We're looking for an exceptional salesperson and customer partner with a proven track record of generating and closing upsell and renewal opportunities. You'll work closely with Marketing and our partner community … strengthen and expand account relationships, introduce new technology into the existing customer base, and drive retention and incremental revenue.The ideal candidate is self-motivated, commercially minded, and a strong team player. You'll thrive in a fast-paced, agile, and well-structured sales environment that regularly reinvents ...

Principal Account Executive

Hiring Organisation
F5 Networks
Location
London, United Kingdom
Salary
£ 80 K
market strategies.Cross-Functional Sales ExecutionOrchestrate dedicated cross-functional deal teams—including Strategic Sales Engineers, Solutions Architects, Product Managers, and Executive Sponsors—to drive unified customer pursuits.Partner with Customer Success and Post-Sales Engineering to ensure successful deployment, high customer retention, and long-term account expansion ...

Enterprise Account Director

Location
Greater London, England, United Kingdom
Enterprise Accounts team, a high-paced sales environment that manages our largest and most valuable customers. We're looking for an exceptional salesperson and customer partner with a proven track record of generating and closing upsell and renewal opportunities. You’ll work closely with Marketing and our partner community … strengthen and expand account relationships, introduce new technology into the existing customer base, and drive retention and incremental revenue. The ideal candidate is self-motivated, commercially minded, and a strong team player. You’ll thrive in a fast-paced, agile, and well-structured sales environment that regularly ...

Customer Success Manager (Nonprofit / NGO)

Hiring Organisation
Salesforce
Location
London, United Kingdom
Salary
£ 45 K
within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … Signature Success Plan provides enterprise customers with Salesforce’s highest level of strategic partnership, technical expertise, and proactive support.We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will ...

Senior Microsoft Dynamics 365 Consultant

Hiring Organisation
Version 1
Location
London, UK
Employment Type
Full-time
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within a managed services and consultancy environment. Key ResponsibilitiesProvide senior-level consultancy, support, and technical leadership for Microsoft Dynamics ...

Technical Account Manager

Hiring Organisation
Emburse
Location
London, United Kingdom
Salary
£ 80 K
customers maximise the value of their Emburse solutions. Working with a portfolio of customers, the ESA combines deep product knowledge with strong consulting and customer-management skills. They partner closely with Customer Success, Support, Product and other internal teams to understand customer requirements, recommend best-practice solutions … manage configuration and change requests, resolve complex issues and proactively identify opportunities to improve the customer's use of the Emburse SaaS platform.The role requires the ability to manage multiple customer priorities while building strong, long- term relationships and providing a consistently high level of service.**Please note ...

Senior Customer Success Manager - French Speaking

Hiring Organisation
WalkMe
Location
London, United Kingdom
Salary
£ 45 K
LondonCustomer Success Group – Customer Success/Full-time/HybridIndustry leader? Well, how about an industry creator?!WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across … innovate with some of the most talented people out there, WalkMe is the place for you!We’re looking for a French speaking Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption ...