126 to 150 of 164 Customer Retention Jobs in England

consistency, and scalability to revenue operations (including go-to-market strategy and all the underlying GTM processes, systems and metrics) while working closely with customer-facing teams to achieve maximum commercial performance. In this role, the candidate will work in close partnership with all the division … initiatives:## Strategic Leadership* Help define and drive the divisional and global RevOps strategy and execution in alignment with company priorities, growth ambitions, and customer experience goals* Partner with the divisional Leadership Team to drive a disciplined commercial transformation across the portfolio* Serve as a thought partner to business ...

advise on EMEA employment law matters, manage risk, and help enable compliant practices. Help develop and refine legal processes supporting Sales, Marketing, Channels, and Customer Success. Partner with Revenue Operations on customer acquisition and retention initiatives. Work with field operations to streamline negotiations, reduce acquisition costs … enhance customer success. Negotiate complex technology transactions with a practical, risk-balanced approach. Prior experience supporting other practice areas such as Employment, Product, Privacy and IP highly preferred. Your Toolkit UK-qualified solicitor (England & Wales) with strong academic credentials. Typically 10+ years’ experience in employment law (law firm ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

redesign, lead‐to‐cash transformation, commercial model evolution, and large‐scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations , helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … have a track record of driving measurable client or business impact. 1. B2B Transformation & Delivery Leadership Proven experience leading complex programmes across the B2B customer lifecycle, from lead generation and sales through to onboarding, adoption, and renewal, with clear evidence of revenue growth, cost reduction, or efficiency improvement delivered. ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations; guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

product data, which is used by the world’s leading brands to make smarter decisions faster. You’ll drive strategic product development, support client retention and growth, and ensure our product direction aligns with Mintel’s broader corporate strategy. **Why This Role Matters** In this role … evolve key product areas, driving measurable outcomes for our clients and the business.* Translate customer insight and market trends into actionable product roadmaps.* Collaborate cross-functionally to deliver high-quality, data-driven solutions.* Influence product strategy and execution across teams and regions.* Drive lean, data-informed product development that ...

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight ...

European financial institutions, with particular focus on Executive, Product, Commercial, and Strategy leaders Execute our go-to-market strategy, positioning contextual protection as a customer engagement, retention and revenue driver Grow the Cover Genius brand within the banking and fintech ecosystem through event participation, thought leadership … highly desirable Strong existing network within European banking, neobank, or fintech ecosystems Additional languages desirable Understanding of digital banking product roadmaps, API integrations, and customer engagement metrics First class communication skills, able to present, negotiate and influence at C-level within financial services organisations Experience with regulated industry sales ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

next-generation conversational agents used by major global brands. Their platform powers intelligent, human-like interactions across chat, email and voice, resolving millions of customer queries in real time and at enterprise scale. You would join a high-impact engineering team responsible for deploying production-grade AI agents that … core of the product. These agents handle complex, multi-step customer journeys, work alongside human support teams, and directly influence customer experience, retention and revenue. This environment suits engineers who enjoy working end-to-end across the stack, quickly iterating with customers, and tackling deep technical ...

platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real‐time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real‐time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. … strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction — particularly around e‐commerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team ...

working. About the Role A fantastic opportunity has arisen for an experienced Client Success Manager to join an established and growing consultancy specialising in customer experience, communication design and digital engagement. This is a fully remote role with access to an office in Oxford , offering a salary … long-term client success. The business has been established for many years, works with over 80 enterprise clients and is recognised for delivering innovative customer communication solutions. Duties & Responsibilities Build trusted relationships with clients, providing proactive advice to maximise the value of their services. Manage contract renewals, identify opportunities ...

most strategic accounts. This role is not just about achieving sales targets but encompasses a holistic approach, combining new sales, account management, and customer success under a unified strategy. This is an individual contributor role. What you’ll do: New Sales Generation: Drive the acquisition of new business through … selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends. Account Management: Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities. Customer Success: Champion customer success ...

client transparent service and incident communications Ensure consistent, high-quality client communication for incidents, planned maintenance, and service performance, building trust and supporting client retention and growth. Service tooling and reporting Define and own the ITSM tooling strategy, ensuring platforms support scalable, consistent service delivery across products … satisfaction (ESAT). Time & Budget: On time delivery of transformation, achieving people and project OPEX targets, and supporting wider ICT revenue, margin, and retention targets etc. Assurance: Improved client assurance outcomes, audit readiness, regulatory compliance posture, and transparency of service performance. Efficiency: Exceed client incident SLAs, reduced resolution ...

If you’re an experienced B2B marketer from agency, with a passion for client success and growth, we’d love to hear from you. This is an incredible opportunity to make an impact and thrive ...

accountability, rapid experimentation, and structured delivery. Data-Driven Decision Making: Define, track, and optimise core product KPIs, driving product-led growth (PLG) indicators, client retention, and data-accuracy features. Customer Advocacy: Act as the voice of the customer—spending time on-site at recycling facilities ...

deals Developing and maintaining strong relationships with senior stakeholders across the global insurance ecosystem Working closely with the account management team to maximise client retention, upsell, and cross‐sell opportunities; and with the business development team to deliver new logos and expand into new sectors. Ensuring clients continue … delivering ARR growth and managing subscription revenue models Strong relationship‐building skills with the ability to collaborate effectively across marketing, sales, technical, product, and customer teams Demonstrable success in winning and growing strategic client relationships Strong commercial acumen with excellent negotiation and deal structuring capability Experience selling into ...

vital member of our Sales Administration team, you will ensure the smooth, efficient running of our sales function and help deliver an exceptional customer experience. Your day-to-day will involve: Order & Workflow Coordination: Confirm and process new orders, raise purchase orders, and coordinate with the Sales, Projects … track support tickets. Data Integrity & Reporting: Quality-check documentation and CRM entries for accuracy, manage reporting for deal progression, and maintain up-to-date customer databases. Communication Hub: Manage departmental inboxes, handle incoming calls for the Sales department, and collaborate with internal teams to ensure a seamless client onboarding ...

important role in our continued growth. What you'll be doing This is a varied business development role combining new business, account management and customer retention. You'll be responsible for: Speaking with prospective customers to understand their needs and introduce our platform. Managing existing customer relationships … ensuring customers continue to get value from Safetyhub. Following up enquiries and generating new business opportunities. Working closely with colleagues to deliver an excellent customer experience. Keeping your sales pipeline organised and up to date. What we're looking for We're more interested in attitude than a perfect ...

business has developed an AI platform that helps client-facing organisations build stronger relationships with their customers, identify commercial opportunities earlier and improve client retention through intelligent insights.Joining now means becoming one of the first commercial hires, working directly alongside experienced founders and senior commercial leaders who have … first growth engine from scratch. About You You'll probably have 6 months - 2 years' experience in sales, marketing, growth, commercial operations or another customer-facing role. More importantly, you'll be someone who: Loves solving problems. Enjoys using AI to improve the way work gets done. Thinks ...

Team Lead - Sustainable Investment - Sustainable Finance Solutions Product Location: London Business Area: Product Ref #: 10049344 Description & Requirements We are looking for a strategically minded and outcome-oriented Team Leader to lead our Sustainable Investment ...

Strategic Enterprise Account Executive is responsible for driving top-line revenue growth by acquiring new Enterprise customers, expanding existing relationships, and ensuring customer satisfaction and retention. What You'll Be Doing Directly drive company revenue by acquiring new Strategic Enterprise customers and developing strategies to penetrate top‐tier accounts. … Identify and pursue opportunities to cross‐sell additional products and services to existing customers to optimize account revenue and profitability. Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long‐term strategic partnerships. Leverage data insights, customer intents, and adoption history ...

Marketing Analyst – App, Digital & Customer We're working with a data driven insurance business to hire a Web Marketing Analyst – App, Digital & Customer. This is a key hire within the Marketing team, focused on understanding what truly drives profitable, sustainable growth.The role sits across performance marketing, attribution, and back … sits across multiple platforms and touchpoints, this role will bring that together into a single, trusted view, enabling better decisions around channel investment, acquisition, customer value and retention. You'll act as the go-to person for marketing analytics, working closely with marketing, data and commercial teams. ...