151 to 175 of 376 Customer Retention Jobs in England

LondonCustomer Success Group – Customer Success/Full-time/HybridIndustry leader? Well, how about an industry creator?!WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across … innovate with some of the most talented people out there, WalkMe is the place for you!We’re looking for a French speaking Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption ...

ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented analytics … team in crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This role ...

they do best. About the role: AsGlobal Marketing Directoryou will develop, manage, execute, and track marketing programs that create pipeline for new logo acquisition, customer growth, and customer retention in priority growth markets across the Europe and Middle East region including countries such as the U.K. … markets. Build and manage best-in-class inbound/outbound demand generation programs for the complete demand lifecycle– from new logo acquisition to client retention and growth – with the most effective mix of marketing channels combined with BDR and digital prospecting support. Build demand generation experiences across localized ...

customers maximise the value of their Emburse solutions. Working with a portfolio of customers, the ESA combines deep product knowledge with strong consulting and customer-management skills. They partner closely with Customer Success,Support, Product and other internal teams to understand customer requirements, recommendbest-practice solutions, manage … configuration and change requests, resolve complex issuesand proactively identify opportunities to improve the customer's use of the Emburse SaaS platform. The role requires the ability to manage multiple customer priorities while building strong, long-term relationships and providing a consistently high level of service. **Please note this ...

within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. With … strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role You will ...

engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support in a customer-focused, efficient and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations. Ensure all Technical Service Support … medical devices distribution network. Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking. Provide level II/III troubleshooting & customer support as needed. Update Device History Records in document control system when required. Maintain inventory status of devices & spare service parts in MRP/ ...

spearheading new feature releases, supercharging sales enablement, and accelerating product adoption. Product Marketing at Arbor sits at the powerful intersection of Product, Sales, and Customer Success. Your mission will be to ensure our commercial teams are world-class advocates for our product, while ensuring our customers deeply understand … Product team to launch high-impact new features and products. Sales Acceleration: Competitively position Arbor products to boost win rates and shorten sales cycles. Customer Success: Drive the adoption of key features to directly support customer retention, renewals, and NRR growth. Commercial Enablement: Ensure all frontline ...

This is an exciting opportunity for someone who loves uncovering insights from data and translating them into actionable recommendations that drive sales, margin growth, customer retention, and business performance. Working closely with senior leaders across Merchandising, Buying, Planning, Allocation and Finance, you'll play a key role … business. Your responsibilities will include: Delivering insightful hindsight, line planning, and in-season performance analysis. Identifying opportunities to improve sales, margin, inventory productivity and customer growth. Partnering with Merchandising and Buying teams to support strategic planning and decision-making. Analysing market trends, competitor pricing and customer behaviour ...

partnering with one of Europe's most innovative marketing technology businesses, helping some of the world's biggest Consumer Electronics brands drive billions in customer engagement through cashback promotions, trade-in programmes, gift-with-purchase campaigns, loyalty programmes and customer retention solutions. Now they're investing … Electronics retailers, manufacturers, distributors, mobile networks and strategic partners. You'll introduce innovative promotional solutions that genuinely help your clients sell more products, increase customer loyalty and outperform their competitors. You'll have the freedom to build relationships with senior decision makers, influence commercial strategy and become recognised ...

Services, PMO Services, and Portfolio Delivery. The Program Director will lead a distributed organization of approximately 100 professionals and manage a complex ecosystem of customer stakeholders, strategic partners, contractors, and third-party service providers. A key aspect of the role is the successful transition of people, processes, tools … major business transformation program leveraging automation, AI, advanced analytics, and process re-engineering to deliver significant operational efficiencies, cost savings, service improvements, and customer experience enhancements. The successful candidate will be an accomplished executive with extensive telecommunications experience, strong commercial acumen, exceptional stakeholder management skills, and a proven track ...

Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability. You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage … knowledge of customer objectives, strategic know-how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies. You will become a first line of e-commerce growth support, leveraging our team of central ...

other's backs. The Role How well we understand our customers shapes almost every commercial decision we make. This role leads that understanding, developing customer and commercial insight across rich booking, behavioural, marketing, digital and product data. You will move the organisation beyond reporting towards genuine diagnosis: why performance … changing, what is driving customer behaviour and where we should act. It brings together customer insight, commercial thinking and real stakeholder influence, with a team of analysts to lead and develop. Senior leaders will look to you for the answer, and for the recommendation that follows it. What ...

managing, renewing and expanding relationships with our valued clients.As an Account Manager at Meltwater, you will play a key role in maintaining strong customer partnerships, ensuring clients gain maximum value from our platform, and identifying opportunities for account growth.At Meltwater, we offer more than just a job. … within assigned accounts following their transition from the Client Acquisition team.Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.Collaborate closely with the Customer Success team ...

achieve their full potentialThe RoleThis Senior Technical Account Manager & IT Service Delivery Manager role is a strategic leadership position responsible for owning the complete customer relationship and service delivery for critical defence/public sector clients. You will serve as the primary strategic partnership owner and component IT service … manager, directly accountable for customer satisfaction, service continuity, and account growth. This is a challenging, high-ownership role that demands someone who takes full accountability for outcomes, drives their team to excellence, and serves as an indispensable strategic partner to our most demanding customers.Based in Hampshire and reporting ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. ...

challenge, support, and inspire you to be the best version of yourself.The RoleThe Migrations Account Executive works collaboratively to grow and expand BeyondTrust’s customer base, primarily by working with perpetual customers to drive renewal retention, expansion, and deployment migration. The Migrations Account Executive communicates directly with … Market team and other cross-functional groups to effectively maintain and improve upon the processes and procedures in place to maximize customer revenue retention through renewal bookings and improve customer satisfaction and experience, with a specialized focus on SaaS upgrades.The Migrations Account Executive has an exemplary ...

customers and have experience selling data, software, SaaS, consulting or managed services solutions into government organisations.This is a strategic role focused on developing senior customer relationships, driving retention, identifying growth opportunities and expanding Experian's footprint across government organisations. You will act as the trusted commercial lead … contact.Build trusted relationships with senior stakeholders across government organisations.Develop and execute account plans that deliver retention, revenue growth and long-term customer value, understanding customer priorities, policy drivers and transformation objectives to identify new opportunities.Account Growth & Business DevelopmentDrive organic growth through upselling and cross-selling Experian ...

someone who takes a consultative approach to sales, enjoys working with senior decision-makers, and is motivated by growing existing accounts while delivering excellent customer service. What’s on Offer? £30,000 basic salary Uncapped commission - £75,000 OTE Electric car after 3 months 21 days holiday plus … business and make a real impact High-quality technology and telecommunications solutions The Role You’ll be responsible for managing and developing an established customer base, retaining existing business and identifying opportunities to increase revenue through upselling and cross-selling. Managing and growing relationships with existing customers Building relationships ...

looking for an Ecommerce & Digital Product Manager to take ownership of the Hornby website and turn it into a significantly stronger engine for customer acquisition, conversion, retention and lifetime value. This is much more than website management. You’ll own the commercial performance, customer experience … take the platform from planning and development through testing, migration and launch. Post-launch, you’ll lead a continuous optimisation programme driven by customer insight, analytics and commercial performance data. What you’ll do Own the ecommerce strategy, performance and digital product roadmap. Lead the delivery and launch ...

Zencore is seeking an experienced Senior Client Manager to drive strategic customer relationships, expand existing accounts, and accelerate Google Cloud adoption within some of the world’s largest enterprises. This role is ideal for a seasoned consulting sales professional who understands how to build executive relationships, identify new opportunities … ability to effectively co-sell alongside Google Cloud field teams. Responsibilities Develop and execute strategic account plans that drive revenue growth and long-term customer success. Build trusted relationships with executive stakeholders across business and technology organizations. Spend significant time onsite with strategic customers, serving as the primary point ...

have experience selling data, software, SaaS, consulting or managed services solutions into government organisations. This is a strategic role focused on developing senior customer relationships, driving retention, identifying growth opportunities and expanding Experian's footprint across government organisations. You will act as the trusted commercial lead … Build trusted relationships with senior stakeholders across government organisations. Develop and execute account plans that deliver retention, revenue growth and long-term customer value,understanding customer priorities, policy drivers and transformation objectives to identify new opportunities. Account Growth & Business Development Drive organic growth through upselling ...

specific named accounts, including identification of incremental revenue opportunities, new product and service opportunities and retention of existing services. Provides support for customer relationship management and customer satisfaction in addition to delivering customer revenue and retention objectives. Identifies and manages interactions with assigned … group of existing customers to identify cross/up and repeat sales opportunities. Resolves problems and ensuring customers receive high quality customer service. Works with moderate guidance in own area of knowledge.Job DescriptionThe Account Manager role has two core strands: owning client relationships and up-sale (account management ...

sales organization, providing best practices and technical architecture guidance, driving POC’s and helping secure the technical win to exceed new bookings, expansion, and customer retention targets. Main Responsibilities Strategic Value & Executive Advisory Executive Technical Value: Partner with sales engineers , account executives and business consultants to drive … Context Graph (operational memory layer) and Knowledge Graph connectors to integrate unstructured, federated enterprise data sources (e.g., SharePoint, Confluence, Google Drive) into the customer’s AI ecosystem without data migration. Cross-Functional Leadership & Delivery The "Road to 80%" Methodology: Lead the critical technical hand-off between pre-sales ...

Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos … customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions. The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building … optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information ...