151 to 175 of 344 Customer Retention Jobs in England

will orchestrate HPE Morpheus, HPE OpsRamp, and HPE Zerto as one CloudOps platform strategy that helps providers provision, observe, automate, protect, and recover customer workloads across hybrid cloud environments. This is not a traditional one-time software resale role. Success requires embedding HPE CloudOps into the provider’s service … catalog, seller motion, delivery architecture, and downstream customer value proposition. In this role, you will: Own a portfolio of strategic CSP and MSP accounts, including approximately 4–8 Tier 1 providers and selected Tier 2 growth accounts based on geography, market potential, executive access, and platform fit. Create ...

leadership for the app, translating company and digital priorities into a measurable roadmap with well‐framed opportunities, aligned to squad OKRs. You will balance customer value, commercial impact, experience quality and delivery feasibility, with accountability for outcomes rather than simply shipping features. You will work closely with Digital Product … Engineering and Delivery Managers, shaping work together early and driving it through delivery. You will also collaborate with Data, CRM, Loyalty, Trading, Marketing, Creative, Customer Care and other Product Managers to deliver coherent app experiences and make informed trade‐offs. As maternity cover, you will provide continuity ...

commercially minded Growth Lead to take ownership of a high-potential, self-service revenue channel. The business is growing quickly, with an established customer base and a software platform serving organisations across multiple markets. One of its most promising revenue streams has grown organically, with little dedicated focus … strategy, testing new approaches and turning an already successful revenue stream into a scalable growth engine. Working across marketing, sales, product, technology and customer success, you'll have the autonomy to make decisions, experiment and deliver measurable commercial results. This is a hands-on role in a fast-moving ...

looking for a CRM Data Manager to join an established marketing function on an initial 3-month contract, taking ownership of customer marketing data which support a portfolio of consumer-facing products and services. Using SQL to interrogate customer databases, build queries and extract targeted audiences … marketing campaigns. Managing customer data quality, accuracy and integrity across multiple products and customer databases. Working closely with CRM and marketing colleagues to identify customer segments, support retention activity and uncover cross-selling opportunities. Producing database extracts, reports and customer insights to support marketing ...

across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. 1. Service Governance & Contract … Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption, and out-of-scope activity in line with ...

continues to scale across the UK and Ireland, strategic account development, client retention, and recurring revenue growth are central to our business strategy. We are seeking an accomplished SAP Account Manager who can build executive‐level relationships, develop strategic account plans, and mobilise the best … procurement processes, and strategic priorities Collaborate with AG delivery and leadership teams to create compelling value propositions and growth strategies 2. Executive Relationship Management & Customer Success Act as the primary commercial contact and trusted advisor for assigned clients Build trusted relationships across operational, management, and C‐suite levels including ...

Program Manager, Customer Success, Just Walk Out, (JWO) Job ID: 2907185 | Amazon EU SARL (UK Branch) Amazon Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify shopping for their shoppers. Our enterprise-ready, autonomous retail technology enables shoppers to simply enter a store … Walk Out uses a combination of technologies to eliminate checkout lines bringing fast and convenient transactional experiences to shoppers. JWOS is seeking a Manager, Customer Success to build first class customer service and operational support programs for our customers. This role drives customer success in several ways ...

What You’ll Do The Marketplace Customer Account Manager manages and grows the net revenue from Avalara customers through up-sell, cross-sell, and add-on opportunities. You will develop long-lasting customer relationships in the evolving world of tax and VAT compliance. You excel at work creating … growth or new opportunities to explore. Partner with the our teams including: engineering, product, finance, and global customer support team to promote client retention and satisfaction Use the broader internal team to address client satisfaction issues Create and document playbook, dashboards and models ensuring repeatable processes ...

enterprise software solutions. They operate internationally, serving enterprise customers across multiple industries, and are known for combining innovation, creativity, and technology to drive customer engagement and business growth. With a strong presence across EMEA and a collaborative sales culture, the company offers employees the opportunity to work with well … known global brands while benefiting from significant career development, training, and uncapped earning potential. Description Manage and grow a portfolio of enterprise accounts, driving customer retention and revenue expansion Identify and close upsell and cross-sell opportunities through strategic account planning and consultative selling Build strong relationships ...

Summary Your Career The role of the Renewals Account Manager is key to ensuring the success of Palo Alto Network’s fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals … deployment. Your Impact Responsible for renewing contracts across all our portfolios Work in tandem with the Core and Specialist Sales Teams to understand the customer environment and identify the customer need Excellent ability to communicate with an array of internal teams Manage all maintenance and subscription renewals ...

Cross-Functional Sales Execution – Orchestrate dedicated cross-functional deal teams—including Strategic Sales Engineers, Solutions Architects, Product Managers, and Executive Sponsors—to drive unified customer pursuits. Partner with Customer Success and Post-Sales Engineering to ensure successful deployment, high customer retention, and long-term account ...

sake. Establish repeatable methods for monitoring and communicating the value created by Agent Factory. Commercial & Operational Insight Develop insight that supports customer retention, buyer and supplier engagement, sales effectiveness, event performance and workflow improvement. Explore predictive and segmentation approaches where they can support better business decisions. Turn … cleansing, modelling and quality assurance. Experience using SQL and visualisation tools such as Power BI, Microsoft Fabric or equivalent platforms. Experience working with CRM, customer, commercial or operational data; Salesforce experience is particularly relevant. Ability to combine information from multiple systems and work effectively with APIs or structured data ...

within agreed SLAs Coordinate development, testing and deployment of system changes Deliver user training and support to encourage system adoption and best practice Analyse customer and business feedback to drive continuous improvement Ensure data integrity, governance and GDPR compliance across business applications Collaborate with internal teams and external technology … strategies based on feedback, metrics and industry best practices. Experience in enhancing systems with other business solutions to ensure a seamless end-to-end customer experience across all touch points Proficiency in training end-users on CRM systems and processes, driving user adoption and managing change effectively to ensure ...

revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation, legally bound … perfect role for you. What You’ll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual customer conference support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams ...

Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability. You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage … knowledge of customer objectives, strategic know-how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies. You will become a first line of e-commerce growth support, leveraging our team of central ...

Fashion Trading Lead Shape the Future of Fashion Commerce Are you passionate about fashion, customer experience, and using data to drive commercial growth? We're looking for a Fashion Trading Lead to play a key role in accelerating category performance, driving innovative trading initiatives, and delivering exceptional buying experiences. … opportunity to join a fast-paced and collaborative team where you'll help shape strategy, influence cross-functional stakeholders, and lead initiatives that grow customer engagement and category revenue. What You'll Be Doing As the Fashion Trading Lead, you will be responsible for identifying opportunities to grow ...

managed technology services to businesses across the UK. They are looking for an experienced Telecoms Account Manager to manage and grow an established customer base while also developing new business. From day one, you will inherit a portfolio of approximately 120 existing accounts, providing immediate opportunities for retention … their objectives and technology requirements, positioning the business as a trusted technology partner. Key Responsibilities: Manage and develop a portfolio of approximately 120 existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Identify upsell and cross-sell opportunities across connectivity, network security, voice and wider technology ...

managed technology services to businesses across the UK. They are looking for an experienced Telecoms Account Manager to manage and grow an established customer base while also developing new business. From day one, you will inherit a portfolio of approximately 120 existing accounts, providing immediate opportunities for retention … their objectives and technology requirements, positioning the business as a trusted technology partner. Key Responsibilities: Manage and develop a portfolio of approximately 120 existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Identify upsell and cross-sell opportunities across connectivity, network security, voice and wider technology ...

Data functions at Sokin. You will run a world-class Operations function that ensures the successful delivery of product engineering initiatives to our expanding customer base, and acts as a centre of excellence for customer experience. You will also be responsible for the Data function, ensuring delivery … cover Organisational Design and Team Leadership Lead and Develop an Operational team that provides a 5-star 24/7 consistent customer support experience Manage team capacity and proactively resource a global team who can support the scaling company and customer base Work with HR to develop ...

within an existing book of business across the France region. As a consultative, strategic advisor, the Enterprise Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). … remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation ...

company helps organisations make better-informed decisions, understand performance and identify new opportunities. This isn't a traditional account management role. It combines customer retention and account growth with targeted new business development, giving you ownership of existing client relationships while also opening doors with prospective customers. … play a key role in growing recurring revenue, strengthening customer relationships and identifying new commercial opportunities. The Role You'll take ownership of a portfolio of existing customers, managing relationships throughout the customer lifecycle while developing new business opportunities with carefully targeted organisations. Your responsibilities will include: Managing ...

Permanent The Role Our client is looking for an experienced Field Application Engineering Manager - EMEA to lead the engineering support function across its European customer base. Reporting to the VP, Technology & Customer Integration - EMEA & ROW , this role is responsible for supporting existing EMEA customers across standard and custom … ensure customers receive a high standard of engineering support and have the technical solutions they need. The role covers a broad range of customer and engineering activity across sectors including Broadcast, Medical, Industrial, Test & Measurement and Transportation , with a particular focus on developing HMI solutions for applications such ...

leadership role responsible for building and leading a high-performing engineering organisation that delivers secure, scalable, and innovative solutions supporting the end-to-end customer lifecycle.As a member of the technology leadership team, you will be accountable for engineering strategy, organisational capability, product delivery, workforce planning, budget management … DeliveryDemonstrated success managing budgets, financial planning, vendor contracts, and resource forecastingExperience developing engineering KPIs and operational performance frameworks focused on quality, reliability, delivery, and customer outcomesStrong understanding of enterprise architecture principles, security requirements, compliance obligations, and technology risk managementExperience leading geographically distributed teams across multiple time zones and locationsStrong ...

strengthen its commercial reporting and support its continued growth. You ll take ownership of HubSpot reporting, workflows and automations, helping sales, marketing and customer success teams work from accurate, consistent data. You ll also provide senior leaders with clear insight into performance, from marketing activity and sales pipeline through … customer retention and renewals. This is a hands-on role with the opportunity to build processes, improve reporting and shape how the business uses its data. It s ideal for a confident HubSpot user who enjoys solving problems, automating manual tasks and turning numbers into useful commercial ...

additional services and solutions, and ensure long-term client satisfaction and retention. Whether you come from a technology consulting, ERP consulting, implementation, business systems, customer success, or account management background, this role offers an excellent opportunity to combine relationship management, commercial awareness, and business technology expertise. What … Client Relationship Management Manage and develop relationships with an existing portfolio of clients Act as a trusted advisor and primary point of contact for customer accounts Conduct regular client reviews and check-ins to understand business needs and ensure customer satisfaction Build strong relationships with key stakeholders ...