101 to 125 of 168 Customer Retention Jobs in England

within a high-profile analytics function, you will help shape subscriber strategy across the EMEA region, delivering insights that directly influence commercial decision-making, customer growth, and retention. The Company They are a globally recognised entertainment and consumer subscription organisation with millions of customers across international markets. With continued … commercial, marketing, content, and regional stakeholders to solve complex business challenges. This role sits within a specialist Subscriber Growth Analytics team focused on understanding customer behaviour and accelerating growth across EMEA. The Role As a Senior Subscriber Growth Analyst, you will use data to understand customer acquisition, retention ...

about our mission and what we offer . Job Description About the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption all while keeping the customer at the heart of every decision. Key Responsibilities Commercial Excellence Transform service into a revenue engine through insight ...

close deals to secure mutually beneficial agreements. Explore new markets and geographic areas for business expansion. Collaborate with cross-functional teams for cohesive customer acquisition and retention. Requirements: Proven experience in sales, preferably in B2B. Excellent communication, negotiation, and interpersonal skills. Track record of meeting or exceeding targets. Proficiency ...

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

achieve bookings targets. Generate actionable insights through advanced analytics and data‐driven decision making. Develop reporting frameworks that connect top‐of‐funnel performance to customer acquisition, expansion, retention, and customer value realization. Improve the quality of business decisions through disciplined data management and analytical rigor. Lead … cross‐functional initiatives that improve sales productivity, operational efficiency, and revenue velocity. Partner with Sales, Marketing, Customer Success, Finance, and Technology teams to streamline processes and improve execution. Recommend and support incentive plan design that aligns seller behavior with business objectives. Drive adoption of technology, automation, and AI‐enabled ...

Garden City two days per week Rate: Circa £250-300 per day Contract: Six-month contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … need is for someone who has experience with Zoho CRM, to come in and oversee the build, testing and rollout of automated customer journeys within the platform. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works ...

ensure consistent, high‐quality delivery of the FNZ platform services, alignment to the go‐to‐market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. Key responsibilities include ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost‐to‐serve discipline … with Service Delivery, Portfolio, Product and Commercial leadership to create a single, joined‐up client view across relationship, commercial and delivery performance. Responsibilities Portfolio & Customer Leadership Accountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients. Sets and owns portfolio‐level customer ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

services. Adoption of AI‐enabled capabilities across key markets. Simplification and modernisation of the technology ecosystem. Improvement in profitability and operating efficiency. Increased client retention, expansion and value creation. Delivery of strategic transformation milestones. Reward A highly competitive executive compensation package is offered and will be commensurate with ...

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

identify their requirements and needs Drive feedback and bring insights from client and internal meetings to close deals, scale the company, and improve client retention Provide accurate sales forecasting, generate pipeline, and maintain high Salesforce hygiene Navigate complex accounts, building internal champions, selling to the C-suite Build ...

group. Schedule and conduct meetings with key agency and brand decision-makers. Meet and exceed pre-determined Quarterly Sales Goals. Ensure 100% customer satisfaction and retention. Act as a team player and client advocate at all times. 2. Sales Meet with key brand decision-makers and agencies to prove ...

office) Worcestershire or Hampshire Competitive Salary + Bonus + Excellent Benefits Pricing isn't just about numbers. It's about shaping growth, creating customer value, and influencing the direction of a business. We're working with a well-established technology company that delivers software solutions to the insurance market. … high-impact leadership role where you'll work closely with Product, Sales, Finance, Marketing and Legal to ensure pricing supports business growth, customer retention and product innovation. What you'll be responsible for Owning and evolving pricing strategy across a diverse product portfolio Developing pricing frameworks, governance ...

Senior Systems Engineer London & South UK | Home-based with customer travel Package: 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share … business with real momentum behind it - record bookings and revenue, 5,000+ active enterprise customers globally, a strong international footprint across 30 countries, and customer installations in 80+ countries. The company is profitable, debt-free, continuing to win large enterprise deals, and has built a reputation for strong customer ...

individual with a technical background (mechanical/electrical) looking to take the next step in their career. The role Responsible for maximising revenue and customer retention through: Upgrades and modernisation projects Spare parts sales Service and maintenance contracts The successful candidate will play a key role … Service Contracts & Lifecycle Management Develop, sell, and manage service level agreements (SLAs) and planned maintenance contracts Work closely with service delivery teams to ensure customer satisfaction and performance Spares & Parts Sales Drive growth in spares and consumables revenue Critical spares holding recommendations Obsolescence management Customer Relationship Management Build ...

managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within set KPI’s for other divisions including telephony, connectivity, mobile & energy To support senior leadership with proper opportunity/ ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What ...

from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we’re proud to maintain a 90% client retention rate. We’re also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield ...

Abel & Cole are looking for a curious and commercially minded Junior Customer Insight Analyst to join our Marketing team. This is a brilliant opportunity for someone at the start of their insight or analytics career who enjoys working with data, questions and turning numbers into clear, useful recommendations. … will support analysis across customer acquisition, retention, upsell and lifetime value, helping the team understand campaign performance, spot opportunities for growth and contribute to test-and-learn activity across print, digital, in-box and CRM campaigns. Gain hands-on experience of how customer quality, payback, profitability ...

improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial outcomes. This role is suited to a data … technical and non-technical stakeholders. The Role You will support the measurement, analysis and reporting of product and service performance, developing metrics across the customer and learner journey. This includes acquisition, engagement, retention, satisfaction, operational performance and revenue. You will also develop reporting tools that allow teams ...

Customer Success Manager, Software, SaaS, COR7600A A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

engineering strategy. This role involves guiding a skilled team to enhance client engagement and deliver innovative solutions. Responsibilities include overseeing product delivery, driving client retention initiatives, and championing self-service capabilities. Candidates should have experience in B2B SaaS and strong technical expertise, particularly in API and cloud technologies. ...

leading EdTech companies as they continue to expand across the Higher Education sector. With an enviable reputation, an exceptional customer retention rate and ambitious growth plans, they're looking to appoint an experienced Key Account Manager to click apply for full job details ...

leading EdTech companies as they continue to expand across the Higher Education sector. With an enviable reputation, an exceptional customer retention rate and ambitious growth plans, they're looking to appoint an experienced Key Account Manager to click apply for full job details ...